The document discusses how facilities management is evolving due to new technologies like cloud computing, social media, and smart buildings. It describes how facilities management will change from a traditional maintenance focus to emphasize sustainability, community engagement, and using data to improve building performance. It also presents several potential future scenarios for how facilities management may develop, such as becoming more socially focused or fragmented into separate asset and services fields.

2. Facilities Management 2.0 Industry formerly known as FM Martin Brown fairsnape

4. Messages with emotions Maps with icons that show peoples whereabouts Messages via Twitter Peoples whereabouts via Google Latitude 2004 2009 The future is closer than you think

8. Facilities that

10. FIM - Facilities Information Modelling BIM … An Emerging Democracy All it takes is a willingness to share information .....“The more you horde information, the less we want to work with you,” … . “If you try to close things down, that’s when errors start happening. By making it transparent, you can see problems earlier.

13. Controlling buildings through virtual worlds Smart building management from within second life. FM within virtual worlds

16. A public visual statement of FM sustainability performance … to From a traditional FM ‘switch off the lights’ energy management approach …to And mashing energy data…. Pachube A recognition of cradle to cradle zero waste, zero footprint, zero Facilities Management?

19. FM is constantly questioning, or being questioned as to the value it adds to a business. Value Models (eg 1:5:200) demonstrate FM leverage does not arise from ‘building maintenance’. Value is added through facilities management aligned to business needs but is destroyed through facilities management that is costly to operate and fails business needs, in addition the industry knows little of how it adds long-term value to customers or society. Although the 1:5:200 paradigm of thinking may have its critics (not every facility will be 1:5:200) it helps to demonstrate where value and leverage occurs throughout the facilities lifecycle. Defence Estates and NHS sectors amongst others realise this leverage and often procure construction through FM organisations as in the DE Prime Contracting programme of works. FM Value

20. Events… from conference to un-conference from workshops to barcamps from fee to free*

22. co-founders @pbroviak @fairsnape @eepaul @jodiem Based on @jodiem slide

23. FM Foresight – FM Future Scenarios - alternative paths

24. FM Foresight – FM Future Scenarios - alternative paths Market economy to social economy As we move from a primarily finance based economy to a more balanced, even social based economy, so FM will shift from hard ‘building’ performance to softer people, social and community based FM performance. Convergence of web2.0, smart buildings and ubiquitous computing technology will challenge traditional and change facilities management approaches, Smart fm + Web2.0 ubiquitous computing Facilities Management becomes focused only on management of assets as a hard services sector. Asset Management FM continues to be reactive to change and looses ‘collective’ direction, breaking into sectors which have more pull than FM can exert as an holistic sector, for example asset management, services engineering, people management, IT etc Reactive Facilities Management as a sector was created in a Thatcher market driven economy paradigm and as Prof Keith Alexander comments, may not be sustainable within other economies. FM has no future Change in business and office dynamics result in 24/7 operations, often global coupled with a virtual office 24/7 and Virtual FM

25. Facilities Management 2.0 Martin Brown fairsnape