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Influence	
  
    Crea+ve	
  content	
  -­‐	
  Constant	
  interac+on	
  	
  




Frederic	
  Moraillon	
  -­‐	
  Managing	
  Director	
  -­‐	
  Blah	
  Blah	
  PR	
  -­‐	
  frederic@blahblahpr.com	
  +65-­‐96253132	
  
Why	
           Who	
         What	
     When	
     Where	
     How	
  




Why do you do PR?

To increase revenue. Everything
else is noise.

First, you need to know where
your business is and then adapt
your PR strategy to it.

Strategic Review:
 • Business Plan
 • Marketing Plan
 • PR Plan
Why	
           Who	
        What	
                     When	
                            Where	
                              How	
  




                                                        Prospec+ve	
  customers	
  
Who do you do PR for?                                        CXO	
  suite	
  (the	
  bosses)	
  
                                                        CIOs	
  and	
  team	
  (the	
  selectors)	
  
PR is often linked to the                                End-­‐users	
  (the	
  influencers)	
  
media but it’s a small part of
it.

It’s about all the publics you
must reach to enhance your
                                                                                                        Influencers	
  
business.
                                                                                                     Media	
  &	
  Analysts	
  
                                      Internal	
                                                           Partners	
  
                                     Spokespeople	
                                                Industry	
  AssociaQons	
  
                                      Employees	
                                                  Government	
  bodies	
  
                                                                                                    Previous	
  &	
  ExisQng	
  
                                                                                                        Customers	
  
Why	
                       Who	
             What	
     When	
     Where	
     How	
  



What	
  do	
  you	
  do?	
  

So	
  many	
  things	
  you	
  can	
  do	
  as	
  
the	
   Wordle	
   on	
   the	
   right	
  
shows.	
  

Yet	
   there's	
   only	
   two	
   things	
  
you	
  need	
  to	
  do:	
  

•  Crea+ve	
  content	
  
•  Constant	
  interac+on	
  	
  

Then	
   measure,	
   measure,	
  
measure.	
  
Why	
                         Who	
                What	
                When	
         Where	
      How	
  

When	
  do	
  you	
  do	
  PR?	
  
                                                   The	
  PR	
  Time-­‐Space	
  paradox:	
  
The	
   true	
   value	
   of	
   PR	
  
emerges	
   when	
   you	
   do	
   it	
  
constantly,	
   when	
   you’re	
  
always	
   searching	
   for	
   an	
  
angle	
   to	
   talk	
   with	
   your	
                                       Everything	
  Stays	
  
public.	
  	
  

It’s	
   beyond	
   markeQng,	
   it’s	
  
beyond	
  sales.	
  

It’s	
   relaQng	
   to	
   your	
   public,	
  
                                                                                        Everything	
  Disappear	
  
listening	
   to	
   them,	
   ge]ng	
  
t h e m	
   i n v o l v e d	
   a n d	
  
engaging	
  in	
  a	
  true	
  two	
  way	
  
relaQonships	
   benefiQng	
  
both	
  parQes.	
  
Why	
                         Who	
                 What	
                 When	
     Where	
     How	
  

Where	
  do	
  you	
  do	
  PR?	
  
It	
   seems	
   that	
   the	
   whole	
   world	
  
has	
   moved	
   online	
   so,	
   yes,	
   you	
  
must	
   do	
   PR	
   online	
   (as	
   well	
   as	
  
offline	
  of	
  course	
  )	
  

The	
   social	
   media	
   have	
   taken	
  
over	
   part	
   of	
   our	
   world	
   and	
  
given	
   a	
   fresh	
   window	
   into	
   our	
  
customers’	
   behaviour	
   and	
  
interests.	
  	
  

You	
  must	
  be	
  there	
  and	
  am	
  sure	
  
someone	
   told	
   you	
   to	
   start	
   a	
  
Facebook,	
   Linkedin	
   or	
   Twiber	
  
account.	
   These	
   are	
   but	
   the	
   Qp	
           Brian	
  Solis	
  
of	
  the	
  iceberg	
  and	
  you	
  need	
  to	
  
c o v e r	
   a l l	
   y o u r	
   i n t e r n a l	
  
departments.	
  
Why	
                        Who	
                 What	
       When	
      Where	
      How	
  

How?	
  

PR,	
   MarkeQng	
   and	
   sales	
   are	
   all	
  
about	
   revenue	
   generaQon	
   and	
                                   MarkeQng	
  
the	
   three	
   need	
   to	
   work	
   in	
  
unison.	
  	
  
                                                              PR	
                             Sales	
  
Blah	
   Blah	
   PR	
   offers	
   a	
   unique	
  
b l e n d	
   o f	
   P R	
   f o c u s e d	
   o n	
                     CreaQve	
  
                                                                          Content	
  
developing	
  crea+ve	
  content	
  and	
  
constant	
   interac+on	
   to	
   help	
  
e n s u re	
   yo u	
   a c h i e v e	
   yo u r	
  
revenue	
  target.	
  

We	
   use	
   a	
   crowdsourcing	
   model	
  
                                                                        Constant	
  
to	
   ensure	
   we	
   get	
   the	
   best	
  
experts.	
  
                                                                       InteracQon	
  
Why	
                     Who	
                     What	
                    When	
                    Where	
               How	
  

How	
  to	
  measure	
  PR	
  ROI?	
  

Revenue	
  Focused	
  
• How	
  many	
  addiQonal	
  hits	
  did	
  your	
  website	
  achieve	
  during	
  your	
  campaign?	
  
• What	
  was	
  the	
  percentage	
  of	
  those	
  hits	
  that	
  turned	
  into	
  inquiries?	
  Into	
  sales?	
  
• Can	
  you	
  correlate	
  with	
  business	
  outcomes:	
  Did	
  your	
  target	
  buy	
  more?	
  
• Have	
  you	
  asked	
  your	
  prospect	
  or	
  customer	
  the	
  source	
  of	
  their	
  info?	
  

TradiQonal	
  
• Clipping:	
  How	
  many	
  arQcles	
  did	
  you	
  get?	
  What	
  where	
  their	
  tone?	
  	
  
• Was	
  your	
  menQon	
  prominent?	
  Dominant?	
  In	
  the	
  arQcle?	
  
• Are	
  you	
  menQoned	
  on	
  equal	
  fooQngs	
  with	
  your	
  compeQtors?	
  	
  
• Can	
  you	
  measure	
  the	
  difference	
  in	
  demand	
  before	
  and	
  afer	
  a	
  PR	
  campaign?	
  
• Has	
  the	
  percepQon	
  of	
  your	
  brand	
  changed	
  afer	
  the	
  PR	
  campaign?	
  	
  
• Did	
  you	
  receive	
  any	
  industry	
  awards?	
  
• What	
  is	
  your	
  cost	
  of	
  reach	
  (cost	
  per	
  thousand,	
  CPT	
  or	
  CPM	
  in	
  the	
  online	
  world)?	
  
• Do	
  you	
  know	
  your	
  net	
  promoter	
  effect?	
  i.e.,	
  how	
  many	
  people	
  would	
  recommend	
  you?	
  
Biography	
  
                Frederic,	
   currently	
   Managing	
   Director	
   of	
   Blah	
   Blah	
   PR	
   and	
   ExecuQve	
   Director	
   and	
   Co-­‐Founder	
   of	
  
                Anthony	
   Alexander,	
   has	
   almost	
   20	
   years	
   of	
   entrepreneurial	
   and	
   senior	
   corporate	
   execuQve	
  
                experience	
   in	
   the	
   Asia	
   Pacific	
   region.	
   His	
   broad	
   experQse	
   covers	
   business	
   development,	
  
                markeQng,	
  sales	
  and	
  PR	
  and	
  his	
  passion	
  is	
  to	
  open	
  and	
  develop	
  new	
  businesses	
  and	
  markets.	
  His	
  
                razor-­‐sharp	
   focus	
   on	
   revenue	
   generaQon	
   gives	
   him	
   an	
   edge	
   in	
   leading	
   companies	
   seeking	
   to	
  
                enter	
  or	
  expand	
  into	
  Asian	
  markets.	
  

                Frederic's	
   successful	
   career	
   has	
   included	
   senior	
   leadership	
   roles	
   with	
   Business	
   Objects,	
   SAS	
  
                InsQtute,	
  PeopleSof	
  Inc.	
  and	
  Silicon	
  Graphics.	
  He	
  has	
  also	
  lead,	
  or	
  been	
  part,	
  of	
  numerous	
  start-­‐
                ups	
  including	
  a	
  number	
  of	
  successful	
  specialist	
  sofware	
  vendors.	
  

                Frederic	
   further	
   maintains	
   a	
   high	
   profile	
   in	
   the	
   region	
   by	
   running	
   online	
   communiQes,	
   blogs,	
  
                wriQng	
   arQcles	
   and	
   he	
   is	
   regularly	
   asked	
   to	
   coach	
   business	
   execuQves	
   and	
   present	
   on	
   the	
  
                nuances	
  of	
  doing	
  business	
  in	
  Asia	
  and	
  the	
  integraQon	
  of	
  business	
  strategy,	
  markeQng	
  and	
  sales.	
  

                Frederic	
  holds	
  an	
  Honours	
  Degree	
  in	
  Business	
  and	
  a	
  Master	
  Degree	
  in	
  InternaQonal	
  MarkeQng.	
  

                Frederic	
  is	
  a	
  member	
  of	
  the	
  ExecuQve	
  Council	
  of	
  the	
  Marke&ng	
  Ins&tute	
  of	
  Singapore	
  and	
  a	
  past	
  
                Program	
   Director	
   of	
   The	
   Conference	
   Board	
   APAC	
   Strategic	
   MarkeQng	
   Council.	
   He	
   enjoys	
  
                collecQng	
  historical	
  gold	
  coins,	
  promoQng	
  CSR	
  and	
  Carbon	
  Offse]ng,	
  is	
  an	
  acQve	
  marQal	
  arQst	
  
                and	
  writes	
  poetry.	
  
Influence	
  
    Crea+ve	
  content	
  -­‐	
  Constant	
  interac+on	
  	
  




Frederic	
  Moraillon	
  -­‐	
  Managing	
  Director	
  -­‐	
  Blah	
  Blah	
  PR	
  -­‐	
  frederic@blahblahpr.com	
  +65-­‐96253132	
  

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The new PR: Creative Content, Constant Interaction

  • 1. Influence   Crea+ve  content  -­‐  Constant  interac+on     Frederic  Moraillon  -­‐  Managing  Director  -­‐  Blah  Blah  PR  -­‐  frederic@blahblahpr.com  +65-­‐96253132  
  • 2. Why   Who   What   When   Where   How   Why do you do PR? To increase revenue. Everything else is noise. First, you need to know where your business is and then adapt your PR strategy to it. Strategic Review: • Business Plan • Marketing Plan • PR Plan
  • 3. Why   Who   What   When   Where   How   Prospec+ve  customers   Who do you do PR for? CXO  suite  (the  bosses)   CIOs  and  team  (the  selectors)   PR is often linked to the End-­‐users  (the  influencers)   media but it’s a small part of it. It’s about all the publics you must reach to enhance your Influencers   business. Media  &  Analysts   Internal   Partners   Spokespeople   Industry  AssociaQons   Employees   Government  bodies   Previous  &  ExisQng   Customers  
  • 4. Why   Who   What   When   Where   How   What  do  you  do?   So  many  things  you  can  do  as   the   Wordle   on   the   right   shows.   Yet   there's   only   two   things   you  need  to  do:   •  Crea+ve  content   •  Constant  interac+on     Then   measure,   measure,   measure.  
  • 5. Why   Who   What   When   Where   How   When  do  you  do  PR?   The  PR  Time-­‐Space  paradox:   The   true   value   of   PR   emerges   when   you   do   it   constantly,   when   you’re   always   searching   for   an   angle   to   talk   with   your   Everything  Stays   public.     It’s   beyond   markeQng,   it’s   beyond  sales.   It’s   relaQng   to   your   public,   Everything  Disappear   listening   to   them,   ge]ng   t h e m   i n v o l v e d   a n d   engaging  in  a  true  two  way   relaQonships   benefiQng   both  parQes.  
  • 6. Why   Who   What   When   Where   How   Where  do  you  do  PR?   It   seems   that   the   whole   world   has   moved   online   so,   yes,   you   must   do   PR   online   (as   well   as   offline  of  course  )   The   social   media   have   taken   over   part   of   our   world   and   given   a   fresh   window   into   our   customers’   behaviour   and   interests.     You  must  be  there  and  am  sure   someone   told   you   to   start   a   Facebook,   Linkedin   or   Twiber   account.   These   are   but   the   Qp   Brian  Solis   of  the  iceberg  and  you  need  to   c o v e r   a l l   y o u r   i n t e r n a l   departments.  
  • 7. Why   Who   What   When   Where   How   How?   PR,   MarkeQng   and   sales   are   all   about   revenue   generaQon   and   MarkeQng   the   three   need   to   work   in   unison.     PR   Sales   Blah   Blah   PR   offers   a   unique   b l e n d   o f   P R   f o c u s e d   o n   CreaQve   Content   developing  crea+ve  content  and   constant   interac+on   to   help   e n s u re   yo u   a c h i e v e   yo u r   revenue  target.   We   use   a   crowdsourcing   model   Constant   to   ensure   we   get   the   best   experts.   InteracQon  
  • 8. Why   Who   What   When   Where   How   How  to  measure  PR  ROI?   Revenue  Focused   • How  many  addiQonal  hits  did  your  website  achieve  during  your  campaign?   • What  was  the  percentage  of  those  hits  that  turned  into  inquiries?  Into  sales?   • Can  you  correlate  with  business  outcomes:  Did  your  target  buy  more?   • Have  you  asked  your  prospect  or  customer  the  source  of  their  info?   TradiQonal   • Clipping:  How  many  arQcles  did  you  get?  What  where  their  tone?     • Was  your  menQon  prominent?  Dominant?  In  the  arQcle?   • Are  you  menQoned  on  equal  fooQngs  with  your  compeQtors?     • Can  you  measure  the  difference  in  demand  before  and  afer  a  PR  campaign?   • Has  the  percepQon  of  your  brand  changed  afer  the  PR  campaign?     • Did  you  receive  any  industry  awards?   • What  is  your  cost  of  reach  (cost  per  thousand,  CPT  or  CPM  in  the  online  world)?   • Do  you  know  your  net  promoter  effect?  i.e.,  how  many  people  would  recommend  you?  
  • 9. Biography   Frederic,   currently   Managing   Director   of   Blah   Blah   PR   and   ExecuQve   Director   and   Co-­‐Founder   of   Anthony   Alexander,   has   almost   20   years   of   entrepreneurial   and   senior   corporate   execuQve   experience   in   the   Asia   Pacific   region.   His   broad   experQse   covers   business   development,   markeQng,  sales  and  PR  and  his  passion  is  to  open  and  develop  new  businesses  and  markets.  His   razor-­‐sharp   focus   on   revenue   generaQon   gives   him   an   edge   in   leading   companies   seeking   to   enter  or  expand  into  Asian  markets.   Frederic's   successful   career   has   included   senior   leadership   roles   with   Business   Objects,   SAS   InsQtute,  PeopleSof  Inc.  and  Silicon  Graphics.  He  has  also  lead,  or  been  part,  of  numerous  start-­‐ ups  including  a  number  of  successful  specialist  sofware  vendors.   Frederic   further   maintains   a   high   profile   in   the   region   by   running   online   communiQes,   blogs,   wriQng   arQcles   and   he   is   regularly   asked   to   coach   business   execuQves   and   present   on   the   nuances  of  doing  business  in  Asia  and  the  integraQon  of  business  strategy,  markeQng  and  sales.   Frederic  holds  an  Honours  Degree  in  Business  and  a  Master  Degree  in  InternaQonal  MarkeQng.   Frederic  is  a  member  of  the  ExecuQve  Council  of  the  Marke&ng  Ins&tute  of  Singapore  and  a  past   Program   Director   of   The   Conference   Board   APAC   Strategic   MarkeQng   Council.   He   enjoys   collecQng  historical  gold  coins,  promoQng  CSR  and  Carbon  Offse]ng,  is  an  acQve  marQal  arQst   and  writes  poetry.  
  • 10. Influence   Crea+ve  content  -­‐  Constant  interac+on     Frederic  Moraillon  -­‐  Managing  Director  -­‐  Blah  Blah  PR  -­‐  frederic@blahblahpr.com  +65-­‐96253132