Social commerce

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Tecnologia Negócios

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Social Commerce is… a
transformation
“Just as e-commerce transformed retail,
social media transforms e-commerce
by changing people’s expectations.”

Mitch Joel - April 21, 2010 - Social Commerce Summit

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master data
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for social
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Social Commerce… a definition
A subset of electronic commerce that involves using social media,
online media that supports social interaction and user contributions,
to assist in the online buying and selling of products and services.”

This has led to an answer to…
What do my friends think of this product?

Synchronous shopping… “just like in real life”

adding value
between networks
and vendors

Social storefronts… “put the shop in the street”

Add on-line features to off-line products…

Offer added value for existing customers…

ėॣ

':18710165627

QQ:383268630

Ń@ėॣ

Twitter:@along5418

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Social commerce

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3. 6RFLDO PHGLD 0HGLD 50 EĎ Social CRM (FRPPHUFH 6RFLDO FRPPHUFH SDPHQW 6RFLDO SDPHQW 6RFLDO79

4. Social Commerce is… a transformation “Just as e-commerce transformed retail, social media transforms e-commerce by changing people’s expectations.” Mitch Joel - April 21, 2010 - Social Commerce Summit

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16. master data management for social identities

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25. Social Commerce…

26. Social Commerce… a definition A subset of electronic commerce that involves using social media, online media that supports social interaction and user contributions, to assist in the online buying and selling of products and services.”

27. This has led to an answer to… What do my friends think of this product?

28. Synchronous shopping… “just like in real life”

29. adding value between networks and vendors

30. Social storefronts… “put the shop in the street”

31. Consumers discussing products

32. Add on-line features to off-line products…

33. Offer added value for existing customers…

34. ėॣ ':18710165627 QQ:383268630 Ń@ėॣ Twitter:@along5418

Social commerce

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