Results from the Enterprise Search and Findability Survey 2013, presented at Enterprise Search Europe in London on the 15 May, 2013 and Findability Day, 30 May in Stockholm by Kristian Norling.
2. Enterprise Search Europe, 15 May 2013, London
Findability Day, 30 May 2013, Stockholm
RESULTS FROM THE ENTERPRISE
SEARCH AND FINDABILITY SURVEY
2013
10. About half of the organisations have at least
two languages supported by search.
About a quarter supports A LOT of languages.
Languages
11. HOW MUCH RELEVANT
UNSTRUCTURED CONTENT
(ALL KINDS OF FILES, E.G. TEXT DOCUMENTS,
SPREADSHEETS, PICTURES ETC)
IS SEARCHABLE IN YOUR
ORGANISATION TODAY?
23. WHAT ARE THE OBSTACLES TO
FINDING THE RIGHT
INFORMATION?
24.
25. 64% Inconsistency in how we tag content
64% Don’t know where to look
55% Lack of adequate tags
53% Poor search functionality
39% Don't know what to look for
Obstacles
26. “some critical data isn't indexed.”
“poor dataquality”
“silos”
“Most of our content is inconsistent, unreliable,
duplicated in multiple places, or worse.
Stakeholders have incentive to complain about
search but not to improve their own content
that feeds into search.”
Other
27. WHAT IS YOUR LEVEL OF
SATISFACTION WITH THE
EXISTING SEARCH
APPLICATIONS WITHIN YOUR
ORGANISATION?
30. WHAT IS YOUR LEVEL OF
SATISFACTION WITH THE
FOLLOWING FEATURES OF
SEARCH IN YOUR
ORGANISATION?
31.
32. WHAT IS YOUR PRIMARY
BUSINESS CASE FOR
INVESTING IN SEARCH?
33. “increase efficency by redusing time spent
searching for information”
“Increase reusability”
“Make information Acc3 accountable
accesible accurate”
“Improved quality in business decisions, saving time, harmonizing our
offering globaly”
“To find information, make information accessible,
avoid duplicates and make the everyday life for our
users easier.”
“
“knowledge is a strong company asset - so
we need to be able to leverage, share and
apply the knowledge better.”
48. 59% of organisations have or plan to
implement a metadata standard.
42% have taxonomies in place.
47% have or plan for a content/information
lifecycle management process in 2013/14.
Information