SlideShare uma empresa Scribd logo
1 de 67
Baixar para ler offline
Goal Focused
                        Social Analytics
          Christopher S. Penn, VP Strategy and Innovation
                    www.BlueSkyFactory.com




Monday, April 5, 2010
The corporate plug:

                           If you send a lot of email (or
                           want to), we can help you make
                           more money and reach more
                           customers. Ask us how.




                        www.BlueSkyFactory.com

Monday, April 5, 2010
blueskyfactory.com/sofreshpdx

Monday, April 5, 2010
Slides available Monday at
                         blog.blueskyfactory.com

                        Save a tree.
        Do not print this unless you really need to.


Monday, April 5, 2010
FAIR
                   WARNING
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
decide on a goal first
         then measure to it
Monday, April 5, 2010
Qualified leads
Monday, April 5, 2010
RETURN
                             on
                        INVESTMENT
Monday, April 5, 2010
Monday, April 5, 2010
$
Monday, April 5, 2010
Monday, April 5, 2010
                        $
$1.00
Monday, April 5, 2010
$?
Monday, April 5, 2010
Profitability
Monday, April 5, 2010
2 things
                         I hate
Monday, April 5, 2010
Monday, April 5, 2010
ROI
Monday, April 5, 2010
Monday, April 5, 2010
RETURN
                             on
                        INVESTMENT
Monday, April 5, 2010
INVESTMENT
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Income / 2080
                        = hourly rate
Monday, April 5, 2010
$40,000 / year =
                         $19.23 / hour
Monday, April 5, 2010
RETURN
Monday, April 5, 2010
KPIKey
                        Performance
                         Indicators
Monday, April 5, 2010
How many qualified
                 leads is your social
                     media work
                      creating?
Monday, April 5, 2010
period of
                      time
Monday, April 5, 2010
$100/hour
Monday, April 5, 2010
5 hours/wk
Monday, April 5, 2010
$2,500
Monday, April 5, 2010
retain 75%
Monday, April 5, 2010
$1,875
Monday, April 5, 2010
close 80%
Monday, April 5, 2010
$1,500
Monday, April 5, 2010
$1,500
                        $100 x num hours
Monday, April 5, 2010
What is a qualified
                  lead worth to you?
Monday, April 5, 2010
Monday, April 5, 2010
www.Google.com/analytics
Monday, April 5, 2010
The problem with
                most analytics
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Visits
                        Unique visitors
                        Time on page
                           Referrer
                          Influence
                          Attention
                           Friends
                             Fans
                          Followers
                        Traffic source
                          Keywords
                        Search queries
                          Retweets
                         Bounce rate
Monday, April 5, 2010
Visits
                            Unique visitors



                                               S
                            Time on page


                                             C
                               Referrer
                              Influence


                                   S
                              Attention
                                         T I
                            AG N O
                               Friends
                                 Fans


                          I
                              Followers


                        D   Traffic source
                              Keywords
                            Search queries
                              Retweets
                             Bounce rate
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Apply to anything

             ALWAYS apply to an
                 ad spend!
Monday, April 5, 2010
Monday, April 5, 2010
http://bit.ly/urlbuilder
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Monday, April 5, 2010
Photo Credit: Stephen D9
Monday, April 5, 2010
The BIGGEST
                    Secret
Monday, April 5, 2010
You get what
                    you pay for.
Monday, April 5, 2010
Review


Monday, April 5, 2010
Monday, April 5, 2010
Qualified leads
Monday, April 5, 2010
Monday, April 5, 2010
Pay for what
                         you want.
Monday, April 5, 2010
www.blueskyfactory.com
                         www.christopherspenn.com




                            @blueskyfactory
                                @cspenn




Monday, April 5, 2010

Mais conteúdo relacionado

Semelhante a Socialfresh Goal Focused

Participating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
Participating Isnt Leading: Facebook, Twitter, and the Rise of TribesParticipating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
Participating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
Michael Vaughn
 
Get Serious About Social Media (futureM)
Get Serious About Social Media (futureM)Get Serious About Social Media (futureM)
Get Serious About Social Media (futureM)
Mike Lewis
 
Agile teams as innovation teams
Agile teams as innovation teamsAgile teams as innovation teams
Agile teams as innovation teams
OpenAgile Romania
 
E&P Companion Pdf
E&P Companion PdfE&P Companion Pdf
E&P Companion Pdf
SarahDigges
 
Making your oss project more like rails
Making your oss project more like railsMaking your oss project more like rails
Making your oss project more like rails
Yehuda Katz
 

Semelhante a Socialfresh Goal Focused (20)

DOTT Cornwall - Introduction to Service Design and Methods
DOTT Cornwall - Introduction to Service Design and MethodsDOTT Cornwall - Introduction to Service Design and Methods
DOTT Cornwall - Introduction to Service Design and Methods
 
Participating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
Participating Isnt Leading: Facebook, Twitter, and the Rise of TribesParticipating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
Participating Isnt Leading: Facebook, Twitter, and the Rise of Tribes
 
Superman is Obsolete
Superman is ObsoleteSuperman is Obsolete
Superman is Obsolete
 
Get Serious About Social Media (futureM)
Get Serious About Social Media (futureM)Get Serious About Social Media (futureM)
Get Serious About Social Media (futureM)
 
Email marketing 101
Email marketing 101Email marketing 101
Email marketing 101
 
Learn to manage your attention to get more time and become more productive.
Learn to manage your attention to get more time and become more productive. Learn to manage your attention to get more time and become more productive.
Learn to manage your attention to get more time and become more productive.
 
Bonsai Networking: Using Social Media and F2F Networking to Cultivate a Power...
Bonsai Networking: Using Social Media and F2F Networking to Cultivate a Power...Bonsai Networking: Using Social Media and F2F Networking to Cultivate a Power...
Bonsai Networking: Using Social Media and F2F Networking to Cultivate a Power...
 
iPhone & iPad Quickstart for Java Developers v0.0.1
iPhone & iPad Quickstart for Java Developers v0.0.1iPhone & iPad Quickstart for Java Developers v0.0.1
iPhone & iPad Quickstart for Java Developers v0.0.1
 
Agile Teams as Innovation Teams
Agile Teams as Innovation TeamsAgile Teams as Innovation Teams
Agile Teams as Innovation Teams
 
Agile teams as innovation teams
Agile teams as innovation teamsAgile teams as innovation teams
Agile teams as innovation teams
 
10 Social Media Things to Try in 10 Minutes
10 Social Media Things to Try in 10 Minutes10 Social Media Things to Try in 10 Minutes
10 Social Media Things to Try in 10 Minutes
 
Gould Academy: Web 3.0 - Integration. For IECA Conf. 5/13/10
Gould Academy: Web 3.0 - Integration. For IECA Conf. 5/13/10Gould Academy: Web 3.0 - Integration. For IECA Conf. 5/13/10
Gould Academy: Web 3.0 - Integration. For IECA Conf. 5/13/10
 
Visual Communication (re-visited) for IABC Houston
Visual Communication (re-visited) for IABC HoustonVisual Communication (re-visited) for IABC Houston
Visual Communication (re-visited) for IABC Houston
 
CreateSouth- Fundamentals of Blogging
CreateSouth- Fundamentals of BloggingCreateSouth- Fundamentals of Blogging
CreateSouth- Fundamentals of Blogging
 
ExpressionEngine FUGN presentation
ExpressionEngine FUGN presentationExpressionEngine FUGN presentation
ExpressionEngine FUGN presentation
 
E&P Companion Pdf
E&P Companion PdfE&P Companion Pdf
E&P Companion Pdf
 
The Future Of Technical Communication
The Future Of Technical CommunicationThe Future Of Technical Communication
The Future Of Technical Communication
 
ACCE Report 2010
ACCE Report 2010ACCE Report 2010
ACCE Report 2010
 
Smirnoff Vodka: Authentic Red
Smirnoff Vodka: Authentic RedSmirnoff Vodka: Authentic Red
Smirnoff Vodka: Authentic Red
 
Making your oss project more like rails
Making your oss project more like railsMaking your oss project more like rails
Making your oss project more like rails
 

Mais de Christopher Penn

WhatCounts.com: Find and Grow Your Email Marketing ROI
WhatCounts.com: Find and Grow Your Email Marketing ROIWhatCounts.com: Find and Grow Your Email Marketing ROI
WhatCounts.com: Find and Grow Your Email Marketing ROI
Christopher Penn
 

Mais de Christopher Penn (20)

Cognitive Marketing Keynote - Christopher S. Penn
Cognitive Marketing Keynote - Christopher S. PennCognitive Marketing Keynote - Christopher S. Penn
Cognitive Marketing Keynote - Christopher S. Penn
 
Why PR for Startups?
Why PR for Startups?Why PR for Startups?
Why PR for Startups?
 
Email Marketing 2014 Edition
Email Marketing 2014 EditionEmail Marketing 2014 Edition
Email Marketing 2014 Edition
 
How to Measure the Impact of Content Marketing Webinar
How to Measure the Impact of Content Marketing WebinarHow to Measure the Impact of Content Marketing Webinar
How to Measure the Impact of Content Marketing Webinar
 
From Likes to Leads: How to Find, Build, and Convert New Audiences to Grow Yo...
From Likes to Leads: How to Find, Build, and Convert New Audiences to Grow Yo...From Likes to Leads: How to Find, Build, and Convert New Audiences to Grow Yo...
From Likes to Leads: How to Find, Build, and Convert New Audiences to Grow Yo...
 
6 T
6 T6 T
6 T
 
Where Marketing's Next Great Ideas Will Come From
Where Marketing's Next Great Ideas Will Come FromWhere Marketing's Next Great Ideas Will Come From
Where Marketing's Next Great Ideas Will Come From
 
How Social Media Broke PR (and how to fix it)
How Social Media Broke PR (and how to fix it)How Social Media Broke PR (and how to fix it)
How Social Media Broke PR (and how to fix it)
 
Linkedin For Businesses Webinar
Linkedin For Businesses WebinarLinkedin For Businesses Webinar
Linkedin For Businesses Webinar
 
Awaken Your Superhero: How Social Media Saves Lives
Awaken Your Superhero: How Social Media Saves LivesAwaken Your Superhero: How Social Media Saves Lives
Awaken Your Superhero: How Social Media Saves Lives
 
Critical Influence in Social Media
Critical Influence in Social MediaCritical Influence in Social Media
Critical Influence in Social Media
 
Understanding the power of earned media - Social Fresh East
Understanding the power of earned media - Social Fresh EastUnderstanding the power of earned media - Social Fresh East
Understanding the power of earned media - Social Fresh East
 
How to attract sales and new business with your LinkedIn Profile
How to attract sales and new business with your LinkedIn ProfileHow to attract sales and new business with your LinkedIn Profile
How to attract sales and new business with your LinkedIn Profile
 
Email marketing for pr
Email marketing for prEmail marketing for pr
Email marketing for pr
 
Marketing White Belt: Basics For the Digital Marketer
Marketing White Belt: Basics For the Digital MarketerMarketing White Belt: Basics For the Digital Marketer
Marketing White Belt: Basics For the Digital Marketer
 
Digital Marketing ROI at Blogworld NYC
Digital Marketing ROI at Blogworld NYCDigital Marketing ROI at Blogworld NYC
Digital Marketing ROI at Blogworld NYC
 
Speak
SpeakSpeak
Speak
 
WhatCounts.com: Find and Grow Your Email Marketing ROI
WhatCounts.com: Find and Grow Your Email Marketing ROIWhatCounts.com: Find and Grow Your Email Marketing ROI
WhatCounts.com: Find and Grow Your Email Marketing ROI
 
Performance Based Social Media
Performance Based Social MediaPerformance Based Social Media
Performance Based Social Media
 
Internet Marketing ROI
Internet Marketing ROIInternet Marketing ROI
Internet Marketing ROI
 

Último

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 

Último (20)

A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 

Socialfresh Goal Focused