District Contacts : During Hurricane Ike, it was sometimes difficult for EOC staff to locate the appropriate district personnel when problems occurred. To remedy this situation, each district in the Program must complete an application form and provide the County EOC with a minimum of three designated District Contacts, with complete contact information, so we have the ability to communicate with knowledgeable district personnel during a crisis. Some districts and operators have provided more than three. The development of this network is very important. Though a seemingly easy thing to do, it is very important— Judge Hebert notes “it is imperative. We have to bring our utility districts into our management system so we can help them.”