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Executive Summary
The Guide

                        1.   The Guide to Corporate Governance for Subvented
                             Organisations (the Guide) available at http://www.eu.gov.hk
                             is intended to help board members and senior executives
                             of these organisations. By setting out the principles and
                             best practices relating to corporate governance, advising on
                             matters that have raised concern, and providing checklists,
                             it will help organisations to assess their current performance
                             and decide whether/what changes need to be made. The
                             goal is to help sustain public trust in bodies which receive
                             public funds.

                        2.   The Guide does not have a binding effect on subvented
                             organisations. However, subvented organisations are
                             encouraged to draw on the advice and best practice
                             contained in the Guide to establish their own arrangements.
                             Common sense and judgement should be used to apply the
                             principles set out in the Guide to their own circumstances.

                        3.   To render any part(s) of the Guide binding over a subvented
                             organisation, a specific requirement should be contained in
                             an agreement between a specific subvented organisation and
                             its government oversight bureau/department.


                        What is Corporate Governance?

                        4.   Corporate Governance refers to the processes by which
                             organisations are directed, controlled and held to account.
                             It encompasses authority, accountability, stewardship,
                             leadership, direction and control exercised in the organisation.


                        Why is Corporate Governance Important?

                        5.   There are over 1 000 organisations receiving recurrent
                             subventions from the Government, including schools, welfare
                             non-governmental organisations (NGOs), hospitals and
                             clinics, National Sports Associations, statutory organisations,
                             arts and sports bodies, youth groups, and district and
                             rural associations. About 40% of recurrent government
                             expenditure is channelled through subvented organisations
                             each year. These organisations are accountable to both
                             the Government and the community for their activities and
                             performance.


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6.   Recent reviews conducted by the Director of Audit have
                             revealed varying degrees of inadequacies in subvented
                             organisations’ corporate governance systems, processes and
                             practices.


                        Key Principles of Good Corporate Governance

                        7.   The key principles of good governance (http://www.cipfa.
                             org.uk) are:

                             • Focusing on the organisation’s purpose and on outcomes
                               for citizens and service users;

                             • Performing effectively in clearly defined functions and
                               roles;

                             • Promoting values for the whole organisation and
                               demonstrating the values of good governance through
                               behaviour;

                             • Taking informed, transparent decisions and managing risk;

                             • Developing the capacity and capability of the board to be
                               effective; and

                             • Engaging stakeholders and making accountability real.




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Corporate Governance Model

                                      8.      The Guide follows the generic structure outlined in the
                                              following corporate governance model.




                                                   Governance Outcomes:
           Outcomes                             Confidence in the organisation

                                 Authority                Accountability           Stewardship
            Processes
                                  Direction                 Leadership                 Control

        Components

               Board
                                                          composition &
          structure &      roles & responsibilities                            induction & training
         composition                                       organisation

                Board      boardroom conduct &
         operation &                                       committees           conflicts of interest
        effectiveness          relationship

            Strategy,                                   budgeting &        human
                          vision, mission strategic                                 performance
          planning &                                      financial        resources
          monitoring          & values    planning                                   monitoring
                                                        management       management

        Transparency           disclosure of                             performance     reporting
                                                        reporting
         & disclosure          information                                measures      malpractices

            Corporate                                                                    stakeholder
                                  ethics              code of conduct environment
            citizenship                                                                 relationships

                Risk         risk              internal control
       management                                                   audit committee external audit
       & compliance       management               & audit

                                                        Legal Compliance




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9.    There is no “one-size-fits-all” corporate governance model.
                                          Readers should take into consideration the size, nature
                                          and activities of an organisation when adapting the best
                                          practices set out in the Guide.

              Board Structure and   10.   Roles and responsibilities - The board of each subvented
                     Composition          organisation is responsible for its activities and performance.
                                          The general role of the board is to:

                                          • Provide the organisation with strategic guidance,
                                            leadership and overall direc tion, and monitor
                                            organisational and managerial performance;

                                          • Ensure appropriate stewardship of the organisation’s
                                            financial resources;

                                          • Provide guidance in balancing competing demands on the
                                            organisation in the pursuit of its mission;

                                          • Ensure that the organisation fulfils its objectives of being
                                            open, solvent, and efficient, and works for the best long-
                                            term interests of its stakeholders; and

                                          • Ensure that public funds and assets are used in an
                                            appropriate and transparent manner.


                                    11.   Boards need to implement, monitor and review various
                                          arrangements. Of particular importance are –

                                          • Compliance with relevant legislation and common law
                                            requirements;

                                          • Compliance with Memorandum of Administrative
                                            Arrangements (MAA) or other funding agreements with
                                            the Government;

                                          • Compliance with the organisation’s Memorandum and
                                            Articles of Association, if one exists;




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• Sound budgetary and financial management;

                               • Internal and external auditing arrangements;

                               • Effective performance monitoring;

                               • Appropriate levels of transparency within the organisation,
                                 and between the organisation and its stakeholders;

                               • Proper management of conflic t s of interest and
                                 establishment of codes of conduct; and

                               • Maintenance of effective communication between the
                                 board and its stakeholders including its staff.


                         12.   Composition and Organisation - In Hong Kong, the
                               unitary board structure, in which one single board comprises
                               both Executive Directors and Non-executive Directors, is
                               most common.

                               • There is no guideline about the optimal size of the board,
                                 although in practice, the smaller the better.

                               • A subvented organisation should consider factors like size
                                 of the organisation, scope and complexity of activities,
                                 the desired ratio of Executive Directors to Non-executive
                                 Directors and board diversity, etc. when determining the
                                 appropriate size of the board.

                               • Subvented organisations need to establish a clear working
                                 relationship between the chairperson and the Chief
                                 Executive Officer, and between the board and the senior
                                 management. There should be a clear understanding of
                                 the relevant roles, responsibilities, delegations of authority,
                                 checks and balances and so on.




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13.   Induction and Training
                                         • New board members should undergo a full induction,
                                           in which they receive the training and information they
                                           need to carry out their new role. They should also meet
                                           key staff, service users and beneficiaries, and other
                                           stakeholders.

                                         • The board should have a strategy for the training support
                                           and personal development of board members so that they
                                           can keep abreast of the knowledge and skills they need.




            Board Operation and    14.   Boardroom Conduct and Relationship - Subvented
                   Effectiveness         organisations should establish effective and appropriate
                                         arrangements for their board of directors, to ensure that it
                                         has the necessary skills and experience available to it, that
                                         board meetings are conducted in a professional manner,
                                         and that board decisions are implemented in a timely and
                                         effective way.

                                   15.   Committees - The establishment of committees helps
                                         support the board on specific matters and provides internal
                                         checks and balances. Whether a particular committee is
                                         necessary depends on the unique circumstances of each
                                         organisation.

                                   16.   Conflicts of Interest – Boards must manage conflicts of
                                         interest properly. Failure to do so may have a serious impact
                                         on an organisation’s reputation, giving rise to criticism of
                                         favouritism, abuse of authority or allegations of corruption.




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• All board members /employees should be required
                                          to declare any conflict of interest upon joining the
                                          organisation.

                                        • When there is a special instance involving a probable
                                          threat of a conflict of interest, board members/employees
                                          should again be required to make a declaration.

                                        • The general declaration of interest should be updated on
                                          a periodic (e.g. annual) basis.


         Strategy, Planning and   17.   Vision, Mission and Values - Organisations often
                     Monitoring         summarise their business objectives into vision, mission
                                        and values. These are the cornerstones of sound strategic
                                        planning and good corporate governance.

                                  18.   Strategic Planning - Strategic planning broadly covers the
                                        formulation of one or more action/strategic plans to achieve
                                        the organisation’s goals and objectives. It lays out the
                                        practical steps to accomplish the organisation’s vision and
                                        mission.

                                  19.   Budgeting and Financial Management - The board
                                        should ensure that effective and efficient budgeting and
                                        financial management processes are established, to support
                                        the management in its deployment of limited resources,
                                        with the aim of maximising the economy and efficiency with
                                        which the organisation carries out its objectives:

                                        • Budgeting: Budgeting should be the subject of a
                                          continuous focus. There should be adequate oversight/
                                          procedures to ensure efficient and effective budgeting
                                          and financial management.




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• Revenue Estimates: A subvented organisation should
                                 allocate its sources of income into categories to facilitate
                                 effective management.

                               • Expenditure Estimates: A subvented organisation
                                 should provide detailed information on different
                                 expenditure items in support of its expenditure estimates.

                               • Sensitive Expenditure: Organisations must adopt a
                                 conservative and modest approach to expenditure on
                                 items such as entertainment, accommodation, travel and
                                 fringe benefits incurred by directors and staff.

                               • Accounting Policies: Organisations should adopt clear
                                 and consistent accounting policies and standards, and
                                 follow generally-accepted accounting practices.

                               • Procurement Practice: Organisations should adopt a
                                 procurement practice that is based on the principles of
                                 accountability, value for money, transparency and fair
                                 competition.

                               • Inventory Control: A well set-up inventory control
                                 would enable organisations to maintain proper supervision
                                 and control over their assets and to well utilise their
                                 resources.

                         20.   Human Resources Management - The board, through
                               its strategy and policy-making role, has to provide a proper
                               framework to manage its staff as well as meeting the
                               obligations of a responsible employer:




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• The board must oversee the establishment of an effective
                                             management team whom it can trust and to whom it can
                                             delegate authority.

                                           • Organisations should establish appropriate recruitment,
                                             compensation, termination and performance management
                                             structures to manage their staff and, if applicable,
                                             volunteers.

                                           • An effective mechanism for workplace cooperation, e.g.
                                             in the form of information sharing, consultation, joint
                                             decision-making and voluntary negotiation, helps to
                                             minimise unnecessary misunderstandings, especially in
                                             times of change and uncertainty.


                                     21.   Performance Management - Organisations should
                                           regularly evaluate their performance against their goals and
                                           objectives. Management should:

                                           • Report to the board periodically the progress towards the
                                             achievement of the organisation’s goals and objectives
                                             and compliance with policies.

                                           • Provide the board with reasons for any significant
                                             deviations from the approved plans and policies and
                                             suggest updates to the plan that reflect the new direction
                                             for the board’s approval.

                                           • Ensure reliable and useful information is available to enable
                                             proper evaluation of an organisation’s performance.


                 Transparency and    22.   Disclosure of Information - Transparency and disclosure
                        Disclosure         benefits an organisation by:

                                           • Improving the ability of its management to make more-
                                             informed decisions;

                                           • Giving greater confidence regarding its operations to its
                                             stakeholders;

                                           • Showing stakeholders whether, and to what extent, it is
                                             meeting its legal responsibilities;

                                           • Increasing public understanding of it s ac tivities,
                                             performance and overall financial health; and

                                           • Deterring fraud and corruption.


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23.   Reporting – This includes internal and external reporting:

                               • Internal Reporting by the Board: The board should
                                 tell its management about the matters it has discussed
                                 through circulation of reports and minutes of meetings.

                               • Internal Reporting by Management: Financial and
                                 non-financial performance and other accountability
                                 information should be reported by the management to
                                 the board or appropriate committee(s) regularly.

                               • External Reporting: Organisations may consider
                                 publishing an annual report. A good report would
                                 include organisation structure, board structure, audited
                                 financial statements, organisation’s financial and non-
                                 financial performance, code of conduct, risk-management
                                 and internal control processes, and statement of the
                                 organisation’s corporate citizenship measures and
                                 activities.


                         24.   Performance Measures - To help assess whether the
                               organisation is achieving its objectives, and to ensure and
                               demonstrate that it is using its resources efficiently and
                               effectively, the board should establish and report on relevant
                               financial and non-financial performance measures:

                               • Key Performance Indicators (KPIs):

                                 − Comparison with the performance of previous years;
                                 − Comparison with similar organisations, locally and/or
                                   internationally; and
                                 − Comparison of actual performance against target
                                   performance.




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• Benchmarking: Measuring against top-performing and
                                           similar organisations in Hong Kong or elsewhere can help
                                           an organisation to improve, develop better performance-
                                           measurement systems, and validate its operational
                                           position.


                                   25.   R e p o r t i n g M a l p ra c t i c e s - A p ar t fro m d eter r ing
                                         malpractices, encouraging the reporting of malpractices
                                         also demonstrates to stakeholders and regulators that the
                                         organisation is accountable and well managed:

                                         • Policy: Organisations may draw up their policy, including
                                           a statement on the organisation’s intolerance of any
                                           malpractices; examples of the types of malpractice to
                                           which the policy is applicable and the level/types of proof
                                           that should be provided; and pledge that proper, fair
                                           investigations will be carried out and appropriate follow-
                                           up action taken.

                                         • Implementation: The reporting channels and the
                                           relevant procedures should be set out clearly.


           Corporate Citizenship   26.   Corporate citizenship relates to the way an organisation
                                         uses a self-regulating mechanism to adhere to laws,
                                         ethical standards and leading practices regarding social,
                                         environmental and economic matters. It integrates with
                                         its values, strategies and daily activities, and concerns the
                                         relationships the organisation has with its stakeholders.




                                                         ic
                                                     m




                                                                                                   So
                                                no




                                                                                                        c ia




                                                                     Government
                                              Ec o




                                                                                                          l




                                                         Employees                      Regulators


                                                                     Organisation

                                                     Suppliers                              Customers


                                                                 The Community



                                                                     E nvir o n m e nt al


                                                Organisations and their Stakeholders

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27.   Ethics - Ethics defines how an organisation integrates its
                                         core values, such as honesty, trust, respect and fairness, into
                                         its policies, practices and decision-making.

                                   28.   Code of Conduct - A well-designed code of conduct states
                                         clearly and concisely the organisation's expectations on
                                         ethical behaviour and basic standards of conduct. The major
                                         areas to be covered include: integrity; honesty; objectivity;
                                         impartiality; accountability; and dedication.

                                   29.   Environment - Environmental policies and procedures
                                         should determine the actions to be taken to prevent, reduce
                                         or mitigate harm to the environment. Organisations should
                                         first understand and assess the environmental impacts of
                                         their activities and then determine the measures they will
                                         take to address these impacts.




                                   30.   Stakeholder Relationships – Stakeholder relationships
                                         cover:

                                         • Community involvement and development

                                         • Occupational health and safety

                                         • Human rights


                Risk Management    31.   Risk Management - Risk management helps to anticipate
                  and Compliance         and manage future events by incorporating a decision-
                                         making process to determine the best way(s) to deal with
                                         potential losses and pursue potential opportunities. It is
                                         an ongoing process to identify, evaluate and manage risks.
                                         Developing a risk management programme involves:


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• Determining the organisation’s risk-taking appetite

                                              • Risk identification

                                              • Evaluating and prioritising risk

                                              • Selecting appropriate risk mitigation tools

                                              • Monitoring and updating the risk programme


                                        32.   Internal Control & Audit – Internal control is a process
                                              which helps to reduce certain risks to acceptable levels, and
                                              to enable management to identify any potential problems
                                              on a timely basis. Different types of internal controls
                                              include measures to detect, correct and prevent errors and
                                              irregularities. Internal audit is a tool used by management to
                                              identify and assess on an independent basis potential risks to
                                              the organisation’s operations.

                                        33.   Audit Committee – The Audit Committee has an important
                                              role in monitoring the organisation’s audit arrangements,
                                              and the internal control and risk management systems.

                                        34.   External Audit - External audits increase an organisation’s
                                              credibility and provide an objective and independent review
                                              of its financial reporting.


                         Legal Issues   35.   Subvented organisations may be established/ registered/
                                              incorporated under different legislation. Most subvented
                                              organisations are believed to be incorporated under the
                                              Companies Ordinance.

                                        36.   It is the duty of each board to be fully aware of the legal
                                              obligations of their organisations and the corresponding role
                                              and duties of key post holders.

                                        37.   Legal Duties of Directors (the fiduciary duties) - Directors
                                              of non-profit organisations are subject to essentially the
                                              same legal duties as directors of commercial companies:

                                              • The duty to act in good faith in the best interests of the
                                                objects of the organisation.

                                              • The duty not to exercise powers for an improper purpose.

                                              • The duty to serve with skill, care and diligence.


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• The duty not to use their position or information
                                 improperly.

                               • The duty not to accept personal benefit from third
                                 parties.

                               • The duty to avoid any actual or potential conflicts
                                 b e t w e e n p e r s o na l inte re s t s w i t h t h o s e of t h e
                                 organisation.


                         38.   L e gal Duties of the Organisation - W here the
                               organisation is a company, all board members and
                               managers have the responsibility to ensure that the
                               company has complied with all the applicable provisions of
                               the Companies Ordinance:

                               • The duty to maintain proper books of accounts.

                               • The duty to prepare annual accounts and directors’
                                 report.

                               • The duty to appoint an auditor for an annual audit.

                               • The duty to maintain registers at the registered office.

                               • The duty to file documents with the Companies Registry.

                               • The duty to call an Annual General Meeting.


                         39.   Apar t from statutor y bodies and those companies
                               incorporated under the Companies Ordinance, some
                               subvented organisations are registered under the Societies
                               Ordinance. The Societies Ordinance was not drafted
                               with corporate governance in mind and imposes very
                               few such obligations on societies or their office bearers.
                               Such organisations should comply with any corporate
                               governance requirements contained in the Memorandum of
                               Administrative Arrangements or other funding agreement
                               with their oversight departments. They should also adhere
                               to the spirit and ethics of good corporate governance
                               enshrined in the key principles of corporate governance. (see
                               paragraph 7)




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NOTES




30   Executive Summary
NOTES




        31
NOTES




32   Executive Summary
Efficiency Unit


              13/F.,West Wing
  Central Government Offices
           11 Ice House Street
          Central, Hong Kong




Email      : euwm@eu.gov.hk
          Tel       : 2810 2565
          Fax       : 2524 7267
Website         : www.eu.gov.hk
Guide to Corporate Governance for Subvented Organisations - Executive Summary

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Guide to Corporate Governance for Subvented Organisations - Executive Summary

  • 1.
  • 3. The Guide 1. The Guide to Corporate Governance for Subvented Organisations (the Guide) available at http://www.eu.gov.hk is intended to help board members and senior executives of these organisations. By setting out the principles and best practices relating to corporate governance, advising on matters that have raised concern, and providing checklists, it will help organisations to assess their current performance and decide whether/what changes need to be made. The goal is to help sustain public trust in bodies which receive public funds. 2. The Guide does not have a binding effect on subvented organisations. However, subvented organisations are encouraged to draw on the advice and best practice contained in the Guide to establish their own arrangements. Common sense and judgement should be used to apply the principles set out in the Guide to their own circumstances. 3. To render any part(s) of the Guide binding over a subvented organisation, a specific requirement should be contained in an agreement between a specific subvented organisation and its government oversight bureau/department. What is Corporate Governance? 4. Corporate Governance refers to the processes by which organisations are directed, controlled and held to account. It encompasses authority, accountability, stewardship, leadership, direction and control exercised in the organisation. Why is Corporate Governance Important? 5. There are over 1 000 organisations receiving recurrent subventions from the Government, including schools, welfare non-governmental organisations (NGOs), hospitals and clinics, National Sports Associations, statutory organisations, arts and sports bodies, youth groups, and district and rural associations. About 40% of recurrent government expenditure is channelled through subvented organisations each year. These organisations are accountable to both the Government and the community for their activities and performance. 2 Executive Summary
  • 4. 3
  • 5. 6. Recent reviews conducted by the Director of Audit have revealed varying degrees of inadequacies in subvented organisations’ corporate governance systems, processes and practices. Key Principles of Good Corporate Governance 7. The key principles of good governance (http://www.cipfa. org.uk) are: • Focusing on the organisation’s purpose and on outcomes for citizens and service users; • Performing effectively in clearly defined functions and roles; • Promoting values for the whole organisation and demonstrating the values of good governance through behaviour; • Taking informed, transparent decisions and managing risk; • Developing the capacity and capability of the board to be effective; and • Engaging stakeholders and making accountability real. 4 Executive Summary
  • 7. Corporate Governance Model 8. The Guide follows the generic structure outlined in the following corporate governance model. Governance Outcomes: Outcomes Confidence in the organisation Authority Accountability Stewardship Processes Direction Leadership Control Components Board composition & structure & roles & responsibilities induction & training composition organisation Board boardroom conduct & operation & committees conflicts of interest effectiveness relationship Strategy, budgeting & human vision, mission strategic performance planning & financial resources monitoring & values planning monitoring management management Transparency disclosure of performance reporting reporting & disclosure information measures malpractices Corporate stakeholder ethics code of conduct environment citizenship relationships Risk risk internal control management audit committee external audit & compliance management & audit Legal Compliance 6 Executive Summary
  • 8. 7
  • 9. 9. There is no “one-size-fits-all” corporate governance model. Readers should take into consideration the size, nature and activities of an organisation when adapting the best practices set out in the Guide. Board Structure and 10. Roles and responsibilities - The board of each subvented Composition organisation is responsible for its activities and performance. The general role of the board is to: • Provide the organisation with strategic guidance, leadership and overall direc tion, and monitor organisational and managerial performance; • Ensure appropriate stewardship of the organisation’s financial resources; • Provide guidance in balancing competing demands on the organisation in the pursuit of its mission; • Ensure that the organisation fulfils its objectives of being open, solvent, and efficient, and works for the best long- term interests of its stakeholders; and • Ensure that public funds and assets are used in an appropriate and transparent manner. 11. Boards need to implement, monitor and review various arrangements. Of particular importance are – • Compliance with relevant legislation and common law requirements; • Compliance with Memorandum of Administrative Arrangements (MAA) or other funding agreements with the Government; • Compliance with the organisation’s Memorandum and Articles of Association, if one exists; 8 Executive Summary
  • 11. • Sound budgetary and financial management; • Internal and external auditing arrangements; • Effective performance monitoring; • Appropriate levels of transparency within the organisation, and between the organisation and its stakeholders; • Proper management of conflic t s of interest and establishment of codes of conduct; and • Maintenance of effective communication between the board and its stakeholders including its staff. 12. Composition and Organisation - In Hong Kong, the unitary board structure, in which one single board comprises both Executive Directors and Non-executive Directors, is most common. • There is no guideline about the optimal size of the board, although in practice, the smaller the better. • A subvented organisation should consider factors like size of the organisation, scope and complexity of activities, the desired ratio of Executive Directors to Non-executive Directors and board diversity, etc. when determining the appropriate size of the board. • Subvented organisations need to establish a clear working relationship between the chairperson and the Chief Executive Officer, and between the board and the senior management. There should be a clear understanding of the relevant roles, responsibilities, delegations of authority, checks and balances and so on. 10 Executive Summary
  • 13. 13. Induction and Training • New board members should undergo a full induction, in which they receive the training and information they need to carry out their new role. They should also meet key staff, service users and beneficiaries, and other stakeholders. • The board should have a strategy for the training support and personal development of board members so that they can keep abreast of the knowledge and skills they need. Board Operation and 14. Boardroom Conduct and Relationship - Subvented Effectiveness organisations should establish effective and appropriate arrangements for their board of directors, to ensure that it has the necessary skills and experience available to it, that board meetings are conducted in a professional manner, and that board decisions are implemented in a timely and effective way. 15. Committees - The establishment of committees helps support the board on specific matters and provides internal checks and balances. Whether a particular committee is necessary depends on the unique circumstances of each organisation. 16. Conflicts of Interest – Boards must manage conflicts of interest properly. Failure to do so may have a serious impact on an organisation’s reputation, giving rise to criticism of favouritism, abuse of authority or allegations of corruption. 12 Executive Summary
  • 14. • • 13
  • 15. • All board members /employees should be required to declare any conflict of interest upon joining the organisation. • When there is a special instance involving a probable threat of a conflict of interest, board members/employees should again be required to make a declaration. • The general declaration of interest should be updated on a periodic (e.g. annual) basis. Strategy, Planning and 17. Vision, Mission and Values - Organisations often Monitoring summarise their business objectives into vision, mission and values. These are the cornerstones of sound strategic planning and good corporate governance. 18. Strategic Planning - Strategic planning broadly covers the formulation of one or more action/strategic plans to achieve the organisation’s goals and objectives. It lays out the practical steps to accomplish the organisation’s vision and mission. 19. Budgeting and Financial Management - The board should ensure that effective and efficient budgeting and financial management processes are established, to support the management in its deployment of limited resources, with the aim of maximising the economy and efficiency with which the organisation carries out its objectives: • Budgeting: Budgeting should be the subject of a continuous focus. There should be adequate oversight/ procedures to ensure efficient and effective budgeting and financial management. 14 Executive Summary
  • 17. • Revenue Estimates: A subvented organisation should allocate its sources of income into categories to facilitate effective management. • Expenditure Estimates: A subvented organisation should provide detailed information on different expenditure items in support of its expenditure estimates. • Sensitive Expenditure: Organisations must adopt a conservative and modest approach to expenditure on items such as entertainment, accommodation, travel and fringe benefits incurred by directors and staff. • Accounting Policies: Organisations should adopt clear and consistent accounting policies and standards, and follow generally-accepted accounting practices. • Procurement Practice: Organisations should adopt a procurement practice that is based on the principles of accountability, value for money, transparency and fair competition. • Inventory Control: A well set-up inventory control would enable organisations to maintain proper supervision and control over their assets and to well utilise their resources. 20. Human Resources Management - The board, through its strategy and policy-making role, has to provide a proper framework to manage its staff as well as meeting the obligations of a responsible employer: 16 Executive Summary
  • 19. • The board must oversee the establishment of an effective management team whom it can trust and to whom it can delegate authority. • Organisations should establish appropriate recruitment, compensation, termination and performance management structures to manage their staff and, if applicable, volunteers. • An effective mechanism for workplace cooperation, e.g. in the form of information sharing, consultation, joint decision-making and voluntary negotiation, helps to minimise unnecessary misunderstandings, especially in times of change and uncertainty. 21. Performance Management - Organisations should regularly evaluate their performance against their goals and objectives. Management should: • Report to the board periodically the progress towards the achievement of the organisation’s goals and objectives and compliance with policies. • Provide the board with reasons for any significant deviations from the approved plans and policies and suggest updates to the plan that reflect the new direction for the board’s approval. • Ensure reliable and useful information is available to enable proper evaluation of an organisation’s performance. Transparency and 22. Disclosure of Information - Transparency and disclosure Disclosure benefits an organisation by: • Improving the ability of its management to make more- informed decisions; • Giving greater confidence regarding its operations to its stakeholders; • Showing stakeholders whether, and to what extent, it is meeting its legal responsibilities; • Increasing public understanding of it s ac tivities, performance and overall financial health; and • Deterring fraud and corruption. 18 Executive Summary
  • 21. 23. Reporting – This includes internal and external reporting: • Internal Reporting by the Board: The board should tell its management about the matters it has discussed through circulation of reports and minutes of meetings. • Internal Reporting by Management: Financial and non-financial performance and other accountability information should be reported by the management to the board or appropriate committee(s) regularly. • External Reporting: Organisations may consider publishing an annual report. A good report would include organisation structure, board structure, audited financial statements, organisation’s financial and non- financial performance, code of conduct, risk-management and internal control processes, and statement of the organisation’s corporate citizenship measures and activities. 24. Performance Measures - To help assess whether the organisation is achieving its objectives, and to ensure and demonstrate that it is using its resources efficiently and effectively, the board should establish and report on relevant financial and non-financial performance measures: • Key Performance Indicators (KPIs): − Comparison with the performance of previous years; − Comparison with similar organisations, locally and/or internationally; and − Comparison of actual performance against target performance. 20 Executive Summary
  • 23. • Benchmarking: Measuring against top-performing and similar organisations in Hong Kong or elsewhere can help an organisation to improve, develop better performance- measurement systems, and validate its operational position. 25. R e p o r t i n g M a l p ra c t i c e s - A p ar t fro m d eter r ing malpractices, encouraging the reporting of malpractices also demonstrates to stakeholders and regulators that the organisation is accountable and well managed: • Policy: Organisations may draw up their policy, including a statement on the organisation’s intolerance of any malpractices; examples of the types of malpractice to which the policy is applicable and the level/types of proof that should be provided; and pledge that proper, fair investigations will be carried out and appropriate follow- up action taken. • Implementation: The reporting channels and the relevant procedures should be set out clearly. Corporate Citizenship 26. Corporate citizenship relates to the way an organisation uses a self-regulating mechanism to adhere to laws, ethical standards and leading practices regarding social, environmental and economic matters. It integrates with its values, strategies and daily activities, and concerns the relationships the organisation has with its stakeholders. ic m So no c ia Government Ec o l Employees Regulators Organisation Suppliers Customers The Community E nvir o n m e nt al Organisations and their Stakeholders 22 Executive Summary
  • 25. 27. Ethics - Ethics defines how an organisation integrates its core values, such as honesty, trust, respect and fairness, into its policies, practices and decision-making. 28. Code of Conduct - A well-designed code of conduct states clearly and concisely the organisation's expectations on ethical behaviour and basic standards of conduct. The major areas to be covered include: integrity; honesty; objectivity; impartiality; accountability; and dedication. 29. Environment - Environmental policies and procedures should determine the actions to be taken to prevent, reduce or mitigate harm to the environment. Organisations should first understand and assess the environmental impacts of their activities and then determine the measures they will take to address these impacts. 30. Stakeholder Relationships – Stakeholder relationships cover: • Community involvement and development • Occupational health and safety • Human rights Risk Management 31. Risk Management - Risk management helps to anticipate and Compliance and manage future events by incorporating a decision- making process to determine the best way(s) to deal with potential losses and pursue potential opportunities. It is an ongoing process to identify, evaluate and manage risks. Developing a risk management programme involves: 24 Executive Summary
  • 27. • Determining the organisation’s risk-taking appetite • Risk identification • Evaluating and prioritising risk • Selecting appropriate risk mitigation tools • Monitoring and updating the risk programme 32. Internal Control & Audit – Internal control is a process which helps to reduce certain risks to acceptable levels, and to enable management to identify any potential problems on a timely basis. Different types of internal controls include measures to detect, correct and prevent errors and irregularities. Internal audit is a tool used by management to identify and assess on an independent basis potential risks to the organisation’s operations. 33. Audit Committee – The Audit Committee has an important role in monitoring the organisation’s audit arrangements, and the internal control and risk management systems. 34. External Audit - External audits increase an organisation’s credibility and provide an objective and independent review of its financial reporting. Legal Issues 35. Subvented organisations may be established/ registered/ incorporated under different legislation. Most subvented organisations are believed to be incorporated under the Companies Ordinance. 36. It is the duty of each board to be fully aware of the legal obligations of their organisations and the corresponding role and duties of key post holders. 37. Legal Duties of Directors (the fiduciary duties) - Directors of non-profit organisations are subject to essentially the same legal duties as directors of commercial companies: • The duty to act in good faith in the best interests of the objects of the organisation. • The duty not to exercise powers for an improper purpose. • The duty to serve with skill, care and diligence. 26 Executive Summary
  • 29. • The duty not to use their position or information improperly. • The duty not to accept personal benefit from third parties. • The duty to avoid any actual or potential conflicts b e t w e e n p e r s o na l inte re s t s w i t h t h o s e of t h e organisation. 38. L e gal Duties of the Organisation - W here the organisation is a company, all board members and managers have the responsibility to ensure that the company has complied with all the applicable provisions of the Companies Ordinance: • The duty to maintain proper books of accounts. • The duty to prepare annual accounts and directors’ report. • The duty to appoint an auditor for an annual audit. • The duty to maintain registers at the registered office. • The duty to file documents with the Companies Registry. • The duty to call an Annual General Meeting. 39. Apar t from statutor y bodies and those companies incorporated under the Companies Ordinance, some subvented organisations are registered under the Societies Ordinance. The Societies Ordinance was not drafted with corporate governance in mind and imposes very few such obligations on societies or their office bearers. Such organisations should comply with any corporate governance requirements contained in the Memorandum of Administrative Arrangements or other funding agreement with their oversight departments. They should also adhere to the spirit and ethics of good corporate governance enshrined in the key principles of corporate governance. (see paragraph 7) 28 Executive Summary
  • 31. NOTES 30 Executive Summary
  • 32. NOTES 31
  • 33. NOTES 32 Executive Summary
  • 34. Efficiency Unit 13/F.,West Wing Central Government Offices 11 Ice House Street Central, Hong Kong Email : euwm@eu.gov.hk Tel : 2810 2565 Fax : 2524 7267 Website : www.eu.gov.hk