Gen Y, also known as Millennials, make up a large portion of today's workforce and will account for 75% of the workforce by 2025. They have different expectations than previous generations, preferring flexible work schedules, a good company culture with transparency and feedback, and employers that contribute to social causes. Regarding housing, many Millennials will form new households in the coming years and spend over $2 trillion on rent and home purchases. While most will initially rent, over 70% see homeownership as an important goal. Reaching Gen Y requires meeting their needs through mobile-friendly services, social media engagement, and a focus on quality, service, and authenticity.
3. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
Intro
¨ Elton Mayfield
¤ Co-founder & Principal @ERMarketing
¤ Primarily focus on the Building Materials Industry
¤ Just named one of the 25 Key Influencers in Marketing
¤ Family Business was construction
¤ Parent to…Employer of…Experience with…- GenY
4. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
25+
YEARS CREATING
DEMAND IN THE
BUILDING INDUSTRY
AWARD
WI NNI NGROI DRIVEN
CREATIVE CAMPAIGNS
Who am I?
7. You’re the Most Interesting Man!
The Contractor is the Final Point of Purchase with a Homeowner
8. You’ve Got the Power
It’s time to leverage that for more sales
9.
10. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
What do we call them?
¨ Often referred to as Generation Y or Echo
Boomers.
¨ Their births coincide with the turn of the century – so
the Millennial reference has become common.
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When were you born?
1922-1945
• Veterans,
Silent,
Traditionalists
1946-1964
• Baby Boomers
1965-1980
• Generation X,
Gen X, Xers
1981-2000
• Generation Y,
Gen Y,
Millennial,
Echo Boomers
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Gen Y Size
By 2025, 75% of the
workforce will be made up
of millennials
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Remote Working
¨ Millennials are on a
mission to end the
traditional 9 to 5
¨ Flex time is almost
standard as a company
benefit.
45%
Choose workplace flexibility
over pay.
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Culture is Important
¨ Changing the way company culture works.
¨ Creating a flat hierarchy, and want more autonomy
in their work.
¨ 60% of Millennials who left their company
indicated that the primary indicator was whether
the company was a ‘good cultural fit’.
17. 8 out of 10 Millennials want regular feedback from their boss.
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More Transparency
¨ Millennials also love transparency.
¨ Now that everything is out there, it makes sense that
this transparency would translate into the corporate
world.
¨ Recent study showed this was one of top four
characteristics they want in a leader.
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79%
Want to work for a company that
cares about how it impacts or
contributes to society.
Count giving back and being civilly
engaged as their top priority.
Generosity is Key
70%
22. Leaving the Nest
In the next 5 years…
During the downturn, an unprecedented share of young adults did choose to live with their
parents rather than strike out on their own, hindering household formation and economic
activity. As economic prospects improve, however, Millennials will emerge from their parents’
basements. Today, there are just 13.3 million households headed by Millennials, but this
number will swell to 21.6 million by 2018, and they will spend more than $2 trillion on rent and
home purchases combined – more on a per-household basis than any other “generation”
over the next five years.
8.3 million new Millennial
households form
Millennials spend $1.6 trillion
on home purchases and
$600 billion on rent
Households Headed
by Millennials (millions)
Millennial Share of Spending
on Housing, 2014-2018
Note: Millennials defined as those between the ages of 18 and 29 in 2013. Millennial household formation is due to multiple factors,
including moving out of parental or roommate homes, as well as immigration.
Source: 2013 Demand Institute Housing & Community Survey; 2013 Demand Institute Housing Forecasts
Rent
Spending
Home
Purchases
2018
201313.3
21.6
22%
27%
23. to establish
own household
50%
Not So Glum
Despite all of the doom-and-gloom reports about their financial situation, Millennials
themselves are overwhelmingly optimistic about the future. They expect their finances to
improve, and most have plans to move in the next five years. Further, Millennials are looking to
upgrade their living situations, whether that means moving into a nicer, more spacious rental
or purchasing a home for the first time.
Source: 2013 Demand Institute Housing & Community Survey
79%
74%
Top Reasons to Move...
Expect their financial situation to improve
Plan to move in the next five years
to own,
not rent
48%
for a better
home/apartment
71%
for more privacy
or space
59%
24. Still an Ownership Society
Not surprisingly, those seeking to set up a stable family unit want a stable place to live. While
most Millennial movers will rent their next home, more than 8 in 10 already own or plan to own
their own home someday. Nor has the recent crash in home prices led Millennials to believe
home ownership is a poor investment. Based on stated aspirations, there is no indication that
this generation will be any less likely than previous generations to own their homes.
Source: 2013 Demand Institute Housing & Community Survey
75%
73%
believe ownership
is an important
long-term goal
believe ownership
is an excellent
investment
16%
will not purchase
60%
plan to purchase
24%
already own
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Home Buying Criteria
¨ Good Schools
¨ Home Technology
¤ Media Rooms
¤ Technology infrastructure
¨ Smaller, flexible space
¤ Everyday use
¤ Energy efficiency
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Gen Y key to Housing Recovery
¨ Households in their 30s
should increase by 2.7
million over the coming
decade
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Gen Y as a Customer
¨ Don’t insult their intelligence
¨ Make it easy to find you online, on mobile
devices and make decisions.
¨ Be online and be on social media if you want
to reach Gen Y
¨ Quality and Service are very important.
¤Gen Y demands higher quality and service.
30. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
Gen Y and Remodeling
¨ Understand what Gen Y’s want and have examples.
¨ New Kitchen and bath
¨ Open floor plans
¨ Home office
¨ Low Maintenance
¨ Technology
¨ Energy efficiency and green
37. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
Final Thoughts
¨ Authenticity is crucial.
¤ Millennials know when something’s forced or contrived,
and they’ll ignore it.
¨ For Millennials, if it didn’t happen on social media, it
didn’t happen at all.
¨ Millennials will fiercely support causes they believe in,
and will align with brands that share their values.
38. @EltonMayfield | @ERmarketing | #RMshow | @Remodeling_Deck
Final Thoughts
¨ Millennials have a limited budget, but will
pay a premium for brands that resonate with
them.
¨ Most brands will find that evolving to a
Millennial-friendly, participative marketing
model means actual structural reorganization.
Lip service won’t work for this generation.