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Seven trends in IA


                           What they are
                    How they will affect us


                                              EuroIA 2006
                                       September 30, 2006
                                          Berlin, Germany

Eric L. Reiss | EuroIA 2006 | Berlin, Germany | 30 September 2006
trend     noun
1 : a general direction taken
2 : a prevailing tendency
3 : a current style or preference
Phones got smaller...   ...and became commodities
fad     noun
1 : a temporary fashion
2 : a practice or interest followed for
a time with exaggerated zeal
3 : [syn] a craze
Computers get prettier...                 ...year after year




Images courtesy of Apple Computer, Inc.
Websites have become part of the business plan

                    Trend # 1
Now we’re going to make them part of the business
State-of-the-art
communication tool
    anno 1995
1st Generation Website
2nd Generation Website


             HQ


N. America   EMEA   Cyberspace
3rd Generation Website
Customer Experience Management




Off-line      CEM              On-line
Trend #2
Websites have become more focused
Google, September 1998
AltaVista, September 1998
And there’s a clear place to start
No place to start...
Clearer first choices
We’re cutting out the junk
Irrelevant junk – 3 clicks into the site!
Trend # 3
Websites are now truly multimedia
Trend # 4
Sitemaps are dying
Site identifier                         Search
                      Primary navigation

 Log-              Main                Editorial     Paid links
  in              content




Featured        Contextual
  link          navigation



                        Rotating banner
Corpcom                           Web ops
                   Web ops

 Web           Web                  HR          Google
 ops          editor               editor




Marcom    Web editor




                       Local ISP
Trend # 4b
Sitemaps are alive and well
Trend # 5a
Customization is dead
Sample screenshot:
Two exceptions

    Personal portals
    Personal pages
Trend # 5b
Personalization lives
Trend # 6
Site search is maturing

   (but very slowly)
Trend # 7
IA is not always part of the job title
From geeks to gurus
1996   Business issues




Tactical                        Strategic




             Technical issues
1999
      1996   Business issues




Tactical                        Strategic




             Technical issues
1999   Business issues




Tactical                        Strategic




             Technical issues
2004   Business issues




Tactical                        Strategic




             Technical issues
2007 ?
      2004    Business issues




Tactical                         Strategic




              Technical issues
2007 ?
      2004    Business issues




Tactical                         Strategic




              Technical issues
Question...
Will the “strategic IA” become redundant ?
Danke!
Eric Reiss can be reached at:

The FatDUX Group ApS
Strandøre 15
DK-2100 Copenhagen Ø

Office: (+45) 39 29 67 77
Mobile: (+45) 20 12 88 44
Twitter: elreiss
er@fatdux.com
www.fatdux.com

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Seven Trends In Information Architecture, Berlin 2006