With a little bit of help, program managers designed, configured and demonstrated tools for population information hotlines using Verboice, the most widely used voice platform for global humanitarian projects.

1. InSTEDD

2. InSTEDD
Mindset
Participatory
Surveillance
Consumer servicevs. Public Health Database
Interaction vs. Data Collection
Valuable to Participate vs. Duty
Existing Channels & Media Vs. New tools

3. InSTEDD
Valuable Interactions
• Education
• Alerts
• Advice
• Screening
• Referrals
• Lookups
• Question Boxes

4. InSTEDD
About Verboice
• Program Managers design and update their
project
• Data exports & APIs
• Quick start to national scale
( Concept  Design  Prototype  Demo )
8 hours !

5. InSTEDD
Projects
• One Health - Informing & Advice to Masai pastoralists & sickness reports
• Early Warning- Early outbreak detection in South Sudan via voice &
SMS
• Animal Health -Helping poultry farmers vaccinate efficiently
• UXO Hotline Accelerating investigation and surveying of UXO incidents
• Child Trafficking Supporting community volunteers & reporting hotline
• Flu Near You Participatory Surveillance for ILI

6. InSTEDD
One Health
Helping livestock, wildlife and pastoralist health
Esron Karimuribo
SACIDS

7. InSTEDD
Early Warning
Early Detection, Early Response in South Sudan
Jas Mantero
CUAMM
Doctors w Africa

8. InSTEDD
Animal Health
Helping livestock farmers vaccinate efficiently
Margot Camoim
Vets w/o Borders

9. InSTEDD
UXO Hotline
Accelerating investigation and surveying of UXO incidents
Barbara Lewis
World Education Lao

10. InSTEDD
Child Trafficking
Supporting community volunteers & providing reporting hotline
Chanchoth Puth
Plan International

11. InSTEDD
Project Drilldown
• One Health - Informing & Advice to Masai pastoralists & sickness reports
• Early Warning- Early outbreak detection in South Sudan via voice &
SMS
• Animal Health -Helping poultry farmers vaccinate efficiently
• UXO Hotline Accelerating investigation and surveying of UXO incidents
• Child Trafficking Supporting community volunteers & reporting hotline
• Flu Near You Participatory Surveillance for ILI

12. InSTEDD
One Health
Helping livestock, wildlife and pastoralist health, Tanzania

13. InSTEDD
One Health
Helping livestock, wildlife and pastoralist health, Tanzania

14. InSTEDD
Call Flow

15. InSTEDD
Key Takeaways
• Opportunities for mobile participatory
surveillance combined with health channels
• Program managers prototyped their projects!
And can continue working on them on their own
• PMs will be looking for support for
implementations