The document discusses strategies for gaining support from line managers for talent management programs. It outlines seven strategies: 1) Co-designing corporate strategy to ensure alignment, 2) Identifying business challenges and talent gaps, 3) Communicating effectively, 4) Reviewing training programs collectively, 5) Creating a teaching culture, 6) Conducting talent review meetings, and 7) Setting up councils to review programs monthly. The strategies aim to integrate line managers in the talent management process through collaboration, communication, and collective oversight of programs.
1. Educating & Training Line Managers In
Talent Management
Getting Their Full Support For Your Program
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2. Getting Full Support From Line Manager
For Your Talent Management Programs
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3.
4. A. Background
B. Gaining Support Strategies
Outline
1. Co-designing Corporate Strategy
2. Identifying Business Challenges
3. Communicating Effectively
5. 4. Reviewing Training Programs Collectively
5. Creating Teaching Culture
6. Conducting Talent Review meetings
7. Setting up Council to review monthly
Outline
7. Setting up Council to review monthly
C. Summary
15. Purpose Vision Mission
Main
Thing
Critical
Success
Factor
Stretch Goals Champion
Ensuring
Customer
Satisfaction
Top Quartile of top Ten
Customer (Balance
Scorecard)
Rick GMs
Enhancing
Employee
Involvement
Employer of Choice
through achieving
1)80% of Employee
Satisfaction Survey Index
2) 50% reduction in
attrition rate by end of
FY2010
Omar Hakim
To be a World
Class
Company
Offering
Assembly
Test to
semiconductor
Enhance
Stakeholder
Value
Build
Strong
Reputation
(Peter)
Carsem will
strive to
ensure
profitable
growth by
impressing
our
customers
with
committed
15
Contribution
Margin before
Depreciation
(Profitability)
Contribution Margin per
budget plan
Iain
To be seen by our
customers as the
technology leader: Be top
quartile for top 10 rateable
customers scorecard for
technology
LW Yong
Meet 10% target for new
product revenue by June
2010
LW Yong
Developing
Technology
Leadership
semiconductor
Company
Throughout the
World
(Peter)committed
and engaged
employees
delivering
operational
and service
excellence.
16. Critical
Success
Factor
Stretch Goals Champion Strategies
1) Instill QPP
Culture
2) Enhance
Reward
Recognition
Enhancing 3) Management -
Involvement
Employer of Choice
through achieving
1)80% of Employee
Satisfaction Survey
16
Enhancing
Employee
Involvement
Omar Hakim
Involvement
Employee
Communication
4) Be a Caring
Employer
5) Technical
Leadership
Development
Program
Satisfaction Survey
Index
2) 50% reduction in
attrition rate by end
of FY2010
17. Strategies Activities Tactics Targets Champions
5. Technical
a) Multi skill technicians -
learning one process
upstream and one process
downstream program - pilot
run
b) Improve Cost Knowledge
a) One pilot run team in each site
by Oct 09
b) Targeted on gold wire, mold
compound, epoxy by Sept 09
a) WT Chim
TL Soo
b) Omar
Hakim
17
5. Technical
Leadership
Program
b) Improve Cost Knowledge
awareness
c) Supervisory Leadership
Enhancement
d) Technical Symposium
e) Skills Olympics
Competition
compound, epoxy by Sept 09
c) Implement by Jul 09
d) Twice a year, start by Oct 09
e) 1x/year, 1 FOL 1 EOL
process @ each site
Hakim
c) Iain /
Laurence
d) LW Yong
e) TL Soo
WT Chim
18. PURPOSE
Enhance
Value To Our
Stakeholders
MISSION
To Support
The Vision
CRITICAL
SUCCESS
FACTORS
Big Few
Things
DEFINE
STRETCH
GOALS
Key Metrics
STRUCTURE TREE DEVELOPMENTSTRUCTURE TREE DEVELOPMENT
VISION
To Support
Our Purpose
WE ARE HERE
18
SET
STRATEGIES
2nd meeting
(7 MAY)
Strategies to
meet Critical
Success Factor
/Goals
STRATEGIES
REVIEW / BUY
OFF
3rd Meeting
(15 22 May)
Senior Manager’s
to review/buy off
2nd meeting
outcome
DEFINE
ACTIVITIES
TACTICS
Departmental Level -
Key Actions
To Be
Executed
MEASURES
TARGETS
SPONSOR
/ LEADER
Departmental
Metrics VS
Key Actions
FINAL
REVIEW
4th Meeting
(~ 1mth later)
Full Structure
Tree Review
1st Meeting (30 Apr)
32. Today’s Session
Our superintendents, supervisors
and line leaders are recognized
as being a critical and important
part of Carsem’s leadership
as being a critical and important
part of Carsem’s leadership
framework.
(You are the key interface between management and
our direct workforce building the products)
33. PROPOSED PROGRAMME
Mandatory Technical Training
(Training Calendar)
New Sup training KitNew Sup training Kit
(for New sup only)(for New sup only)
• System
Documentation
• Performance Indices
1.1. Technical Training (9 Days)Technical Training (9 Days)
(Scheduled in Training(Scheduled in Training
Calendar)Calendar)
• Online SPC ~ 1 Day
• Statistical Method
1.1. Dynamic LeadershipDynamic Leadership
Programme (6 Days)Programme (6 Days)
~ By : Focus Learning~ By : Focus Learning
• Followership
• Communication
• Leading Skills
People /Soft
Skills
2.2. 7 Human Tools (67 Human Tools (6
Days)Days)
Job Knowledge (By Mentor)
Technical Skills
a)Basic Training
b)System Documentation
c)Performance Indices
• Performance Indices
• Cost Control
• Statistical Method
~ 1 - 1.5 Day
• MSA (Measurement
System Analysis)
~ 1.5 Days
• ESD (Electro Static
Discharge) Basic - 1 Day
• ESD Intermediate - 2 Days
• Problem Solving Technique
- 1 Day
• Lean Overview – 1 Day
3.3. End StageEnd Stage –– DomesticDomestic
Enquiry (DI)Enquiry (DI)
~ By : Nexus
Consultant
(Mr. George)
2.2. Practical OnPractical On--JobJob
trainingtraining
will be carried out bywill be carried out by
Mentor / BuddyMentor / Buddy
( Superintendent)( Superintendent)
a) Checklist a) Checklist
EvaluationEvaluation
for mentor/buddyfor mentor/buddy
Days)Days)
• Reminding Skills
• Advising Skills
• Reprimand Skills
• Motivating Skills
• Counseling Skills
• Coaching Skills
• Mentoring Skills
c)Performance Indices
d)Cost Control
e)Manpower Planning
47. Program Overview
• Module 1 Best Leadership Practices (1)
• Module 2 Best Leadership Practices (2)
• Module 3 How to Motivate Today’s
Employees
Program Overview
47
Employees
• Module 4 Situational Leadership
• Module 5 Business Alignment
48. Carsem Key Beliefs
Customer 1st 1 Listen to customers
2 Treat customers as friends
3 Be courteous , respectful and professional
Speed of
Execution
1. Sense of urgency.
2. Be responsive .
3. Make fast decisions
48
Continuous
Improvement
1. Always believe there is a better way
2. Challenge the status quo
3. Seek new ways of doing things
Constant
Respect for
People
1. Focus on the issue , not the person
2. Remember -- Everyone’s role is important
3. Seek first to understand.
49. Uncompromising
Integrity
1. Honesty
2. Keep your word
3. Maintain confidentiality
Lead by Example 1. Be supportive
2. Say what you do and Do what you say
3. Be a coach
Carsem Key Beliefs
49
Always seek win-
win solution
1. Be objective
2. Be open minded
3. Collaborate and compromise.
Carsem BOLEH! 1. CAN DO attitude
2. Determination
3. Positive mindset
50. Talent Management
A. Role Model
B. Promotion Criteria
C. KPI
Teaching Culture
C. KPI
D. Leaders pick up critical subjects
53. Carsem talent pool Selection Criteria
AGE
Group 1 – Age 27 to 30
Group 2 – Age 31 to 35
Performance
Rank 4 and above for past 2 years
Applicable for E2 and above only
53
Applicable for E2 and above only
Potential Manager
Green – yes
Yellow – yes but need to further develop on certain aspects
(EG :communication , management skills…..etc)
Red – Not Ready Yet (Good worker )
69. Talent Management
A. QPP Council for Leadership
B. Lean Council for Lean
Councils
B. Lean Council for Lean
manufacturing
70. Management Involvement
• Corporate Communication
Session by COO SW Woo
• Training classes are
compulsory
• Report of attendance• Report of attendance
• Constantly stresses the
importance of Lean in all
meetings
• Query of non-committed
team members
71. B. Improve ProductivityB. Improve Productivity
Output = 3
Before
* 30% Waste reduction
Output = 3.9
After
73. Wave 1Wave 1
•Lean overview
•Value Stream Mapping
•Set-up Reduction
•5S
•Change Management
Wave 2Wave 2
• Visual Management
• Standardized Work
• Error Proofing
• Handling Resistance
LEANLEANLEANLEAN IMPLEMENTATION IN CARSEMIMPLEMENTATION IN CARSEMIMPLEMENTATION IN CARSEMIMPLEMENTATION IN CARSEM
• Factory will be more Visual Organize
• Reduced set-up time
• Factory will have less error
• Work will be more standardize/repeatable• Reduced set-up time • Work will be more standardize/repeatable
Wave 3Wave 3
• Material Control (Kanban)
• Total Production Mgt (TPM)
• Overall Engineering Efficiency (OEE)
• Performance Measurement
• Introduce pull mechanism through Kanban
• Working with lower level of inventory
• Improve equipment OEE
Wave 4Wave 4
• Theory of constraints
• Lay-out optimization
• IT Tools
• Lean Diagnostics
• Further strengthen the whole Value
Stream Map after the 3 waves project.
• Lean Masters have advanced diagnostic
ability for continuous improvement on
their own VSM (Value Stream Mapping)
• Lean lay-out
74. Lean ConsultantsLean Consultants
• The AMC founders
principal
consultants are:
– Ramesh Victor Rajathavavaram– Ramesh Victor Rajathavavaram
Lean Master (USA)
– Soundrarajan Pitchay
Lean Master (USA)
URL: http://www.adv-mc.com
Email: rameshvictor@adv-mc.com
82. How is teamwork in Carsem?
Teamwork in Work Area, Go out of the way to help other Groups
and Teamwork is a Way of Life
80.67 81.34 80.48
70.00
75.00
80.00
85.00
90.00
About 80% of respondents felt team work is the way of life in Carsem
%
40.00
45.00
50.00
55.00
60.00
65.00
Teamwork and cooperation in work
area
My work groups goes out of the way
to help other work groups when
needed
Teamwork is the way of life in
Carsem
%
83. Training Organization satisfaction rate
85.06
82.65 82.09 82.33 83.53
81.12
65.00
70.00
75.00
80.00
85.00
90.00
About 80% of respondents are satisfied with Training offered in Carsem
%
40.00
45.00
50.00
55.00
60.00
65.00
Orientation and
induction
program
Adequate
effectiveness of
training
opportunities
Equipment and
facilities in
training room
Teaching
materials and
aids
Trainers'
behaviour and
attitude
Multimedia
training adequate
and effective
%
84. Gaining Support Strategies
1. Co-designing Corporate Strategy
2. Identifying Business Challenges
Summary
3. Communicating Effectively
4. Reviewing Training Programs Collectively
5. Creating Teaching Culture
6. Conducting Talent Review meetings
7. Setting up Council to review monthly
87. OD, Training and Education
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