Chapter 6 - Managing Change: Innovation and Diversity

Managing Change: Innovation and Diversity

Learning Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],After studying this chapter, you should be able to:

IDEAS ON MANAGEMENT at Alcatel-Lucent ,[object Object],[object Object],[object Object],[object Object],[object Object]

Forces for Change ,[object Object],[object Object],[object Object],[object Object],[object Object]

Exhibit 6 – 1 ● Types of Organizational Change

Forms of Change ,[object Object],[object Object],[object Object],[object Object]

Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object]

Exhibit 6 –2 ● Stages in the Change Process

Exhibit 6 –3 ● Resistance to Change and Ways to Overcome Resistance

Resistance to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Resistance to Change (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Exhibit 6 –4 ● Resistance Matrix Source : Adapted from Ken Hultman, Resistance Matrix: The Path of Least Resistance (Austin, TX: Learning Concepts, 1979).

Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Innovation (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object],[object Object],[object Object]

Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Diversity (cont’d) ,[object Object],[object Object],[object Object],[object Object]

Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object],[object Object]

Exhibit 6 –5 ● Managing Diversity

Gender Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Organizational Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Exhibit 6 –6 ● Change Models

Exhibit 6 –7 ● OD Interventions and Their Focus

OD Interventions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

OD Interventions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

OD Interventions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Exhibit 6 –8 ● Forcefield Analysis

Steps in the Survey Feedback Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Steps in the GE Work Out Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

KEY TERMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Chapter 6 - Managing Change: Innovation and Diversity

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Chapter 6 - Managing Change: Innovation and Diversity