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Keeping  the  
           Dream  Alive	
           Keys to Agile Sustainability

©2012 Susan DiFabio and Dan Neumann
We  
                             Ware   E
                               ER     	




                             Agile!	
            Sustainability beyond the
                    transition.
©2012 Susan DiFabio and Dan Neumann
Culture	

                           Management	

                           Metrics	
©2012 Susan DiFabio and Dan Neumann
Organizational  Culture  
                      or  
      “How  we  do  things  ‘round  here”	



©2012 Susan DiFabio and Dan Neumann
Organizational  Cultures	
                        Collaboration	
                   Control	
                       -­‐‑Team  Focused	
               -­‐‑Authoritative	
                           -­‐‑Participative	
               -­‐‑Prescriptive	
                      Collaboration	
                            Control	
                                -­‐‑Trusting	
              -­‐‑Hierarchical	
                                  -­‐‑Diverse	
    -­‐‑Standards  Oriented	
                                       	
                            	


                          Cultivation	
                Competence	
                                  -­‐‑Personal	
    -­‐‑Standard  SeMing	
                             -­‐‑Nurturing	
             -­‐‑Task  Driven	
                        Cultivation	
                Competence	
                        -­‐‑Inspirational	
                     -­‐‑Efficient	
                              -­‐‑Subjective	
               -­‐‑Objective	
                                        	
                           	

        From  The  Reengineering  Alternative  by  William  E.  Schneider	
©2012 Susan DiFabio and Dan Neumann
Unit  Testing	
                          Mandate it



Professional Pride
©2012 Susan DiFabio and Dan Neumann
Work  With  The  Culture	
Easy:  customer  collaboration	
                                                                                                          Easy:  prescribing  Agile  processes	
Hard:  imposing  new  practices  	
                                                                                                          Hard:  team  empowerment	




                                                           Potentiality                                                Actuality	
                             Collaboration	
                                                                                           Control	



                            Personal                                                  Impersonal	


                                Cultivation	
                                                                                        Competence	


    Easy:  valuing  people	
                                                                                                                   Easy:  valuing  quality	
   Hard:  Focus,  time-­‐‑boxes	
                                                                                                            Hard:  humility;  simplicity	

    ©2012 Susan DiFabio and Dan Neumann
                                     Schneider  Culture  Model
Other  Cultures	




©2012 Susan DiFabio and Dan Neumann
Organizational  Cultures	
                        Collaboration	
                   Control	
                       -­‐‑Team  Focused	
               -­‐‑Authoritative	
                           -­‐‑Participative	
               -­‐‑Prescriptive	
                      Collaboration	
                            Control	
                                -­‐‑Trusting	
              -­‐‑Hierarchical	
                                  -­‐‑Diverse	
    -­‐‑Standard  Oriented	
                                       	
                            	


                          Cultivation	
               Competence	
                                  -­‐‑Personal	
    -­‐‑Standard  SeMing	
                             -­‐‑Nurturing	
             -­‐‑Task  Driven	
                        Cultivation	
                Competence	
                        -­‐‑Inspirational	
                     -­‐‑Efficient	
                              -­‐‑Subjective	
               -­‐‑Objective	
                                        	
                           	

        From  The  Reengineering  Alternative  by  William  E.  Schneider	
©2012 Susan DiFabio and Dan Neumann
 
                Breakout  Session  
                                       	
Each culture has its strengths.

In this breakout, explore how to use the culture’s
strengths to sustain the Agile transition.

1.    What is your organization’s culture?
2.    What are its strengths?
3.    What Agile sustainability tactics fit the culture?
4.    What Agile sustainability tactics clash with the
      culture?

 ©2012 Susan DiFabio and Dan Neumann
Set  Teams  Up  For  Success	



©2012 Susan DiFabio and Dan Neumann
Executives	

          All  In	
                   Managers	
           	

                                        Teams	

©2012 Susan DiFabio and Dan Neumann
High
                            Performance




                                                                      Connection to the Org.
    Information About the




                                                Access to Expertise
                             Material Support
            Work




                              Real Team
                            Real Purpose
Courtesy of Esther Derby:
http://www.estherderby.com/2011/11/miss-the-start-miss-the-end.html                            13
©2012 Susan DiFabio and Dan Neumann
Breakout  Session  
                                       	
Managers and executives are key in Agile sustainability.

In this breakout, explore how management creates real
team and real purpose.

Consider the teams you work with.
1.  What has management done to ensure “Real Teams”?
2.  What could be improved?
3.  What has management done to ensure “Real
    Purpose”?
4.  What could be improved?

 ©2012 Susan DiFabio and Dan Neumann
Measure  
                For  Information	


©2012 Susan DiFabio and Dan Neumann
©2012 Susan DiFabio and Dan Neumann
Information vs.         Metrics	
      People know
                                              they are being
          Evaluation
                                                monitored




Outcome vs.
                                                           Balance
 Process




               Trends vs.               Who is the right
                Targets                  audience?



©2012 Susan DiFabio and Dan Neumann
Breakout  Session  
                         
                      	
Measurement can lead to unintended consequences.

In this breakout, explore the effect of measurement in
your organization.

Consider a metric you use.
•  What is its intended purpose?
•  What potential unintended behaviors could it
   foster?
•  How else might you realize the original purpose?

 ©2012 Susan DiFabio and Dan Neumann
Culture	

                           Management	

                           Metrics	
©2012 Susan DiFabio and Dan Neumann
Contact  Us	

Susan DiFabio
SKDiFabio@gmail.com
@SKDiFabio
www.linkedin.com/in/SusanDiFabio


Dan Neumann              http://www.neumanagementllc.com
Dan@NeuManagementLLC.com
@Dan_SB
www.linkedin.com/in/MeetDanNeumann




                                                     21

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Keys to Agile Sustainability

  • 1. Keeping  the   Dream  Alive Keys to Agile Sustainability ©2012 Susan DiFabio and Dan Neumann
  • 2. We   Ware   E ER Agile! Sustainability beyond the transition. ©2012 Susan DiFabio and Dan Neumann
  • 3. Culture Management Metrics ©2012 Susan DiFabio and Dan Neumann
  • 4. Organizational  Culture   or   “How  we  do  things  ‘round  here” ©2012 Susan DiFabio and Dan Neumann
  • 5. Organizational  Cultures Collaboration Control -­‐‑Team  Focused -­‐‑Authoritative -­‐‑Participative -­‐‑Prescriptive Collaboration Control -­‐‑Trusting -­‐‑Hierarchical -­‐‑Diverse -­‐‑Standards  Oriented Cultivation Competence -­‐‑Personal -­‐‑Standard  SeMing -­‐‑Nurturing -­‐‑Task  Driven Cultivation Competence -­‐‑Inspirational -­‐‑Efficient -­‐‑Subjective -­‐‑Objective From  The  Reengineering  Alternative  by  William  E.  Schneider ©2012 Susan DiFabio and Dan Neumann
  • 6. Unit  Testing Mandate it Professional Pride ©2012 Susan DiFabio and Dan Neumann
  • 7. Work  With  The  Culture Easy:  customer  collaboration Easy:  prescribing  Agile  processes Hard:  imposing  new  practices   Hard:  team  empowerment Potentiality                                                Actuality Collaboration Control Personal                                                  Impersonal Cultivation Competence Easy:  valuing  people Easy:  valuing  quality Hard:  Focus,  time-­‐‑boxes Hard:  humility;  simplicity ©2012 Susan DiFabio and Dan Neumann Schneider  Culture  Model
  • 8. Other  Cultures ©2012 Susan DiFabio and Dan Neumann
  • 9. Organizational  Cultures Collaboration Control -­‐‑Team  Focused -­‐‑Authoritative -­‐‑Participative -­‐‑Prescriptive Collaboration Control -­‐‑Trusting -­‐‑Hierarchical -­‐‑Diverse -­‐‑Standard  Oriented Cultivation Competence -­‐‑Personal -­‐‑Standard  SeMing -­‐‑Nurturing -­‐‑Task  Driven Cultivation Competence -­‐‑Inspirational -­‐‑Efficient -­‐‑Subjective -­‐‑Objective From  The  Reengineering  Alternative  by  William  E.  Schneider ©2012 Susan DiFabio and Dan Neumann
  • 10.   Breakout  Session   Each culture has its strengths. In this breakout, explore how to use the culture’s strengths to sustain the Agile transition. 1.  What is your organization’s culture? 2.  What are its strengths? 3.  What Agile sustainability tactics fit the culture? 4.  What Agile sustainability tactics clash with the culture? ©2012 Susan DiFabio and Dan Neumann
  • 11. Set  Teams  Up  For  Success ©2012 Susan DiFabio and Dan Neumann
  • 12. Executives All  In Managers Teams ©2012 Susan DiFabio and Dan Neumann
  • 13. High Performance Connection to the Org. Information About the Access to Expertise Material Support Work Real Team Real Purpose Courtesy of Esther Derby: http://www.estherderby.com/2011/11/miss-the-start-miss-the-end.html 13
  • 14. ©2012 Susan DiFabio and Dan Neumann
  • 15. Breakout  Session   Managers and executives are key in Agile sustainability. In this breakout, explore how management creates real team and real purpose. Consider the teams you work with. 1.  What has management done to ensure “Real Teams”? 2.  What could be improved? 3.  What has management done to ensure “Real Purpose”? 4.  What could be improved? ©2012 Susan DiFabio and Dan Neumann
  • 16. Measure   For  Information ©2012 Susan DiFabio and Dan Neumann
  • 17. ©2012 Susan DiFabio and Dan Neumann
  • 18. Information vs. Metrics People know they are being Evaluation monitored Outcome vs. Balance Process Trends vs. Who is the right Targets audience? ©2012 Susan DiFabio and Dan Neumann
  • 19. Breakout  Session     Measurement can lead to unintended consequences. In this breakout, explore the effect of measurement in your organization. Consider a metric you use. •  What is its intended purpose? •  What potential unintended behaviors could it foster? •  How else might you realize the original purpose? ©2012 Susan DiFabio and Dan Neumann
  • 20. Culture Management Metrics ©2012 Susan DiFabio and Dan Neumann
  • 21. Contact  Us Susan DiFabio SKDiFabio@gmail.com @SKDiFabio www.linkedin.com/in/SusanDiFabio Dan Neumann http://www.neumanagementllc.com Dan@NeuManagementLLC.com @Dan_SB www.linkedin.com/in/MeetDanNeumann 21