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Mental Health as a Safety Issue
    The New WorkSafeBC Regime
Vancouver Employment and Labour Conference
                           October 26, 2012

                 Richard Press 604.643.6444
Mental Health as a Health and Safety Issue
•   On July 1, 2012, the government amended section 5.1 of the
    Workers Compensation Act
•   Focus of amendment is mental health as a health and safety
    issue.
•   Focus is on mental injury that occurs separate and distinct
    from a physical injury
Why the Change
•   In 2009, Court of Appeal found the legislation and policy
    contrary to s.15(1) of the Charter as too restrictive in
    compensating mental illness
•   Shortly after, CUPE launched a human rights challenge on
    the basis of exclusion of gradual onset mental disability
•   Bullying and harassment are political issues
What Changed
Was                              Is

Mental Stress                    Mental Distress


Physician or Psychologist        Psychiatrist or Psychologist


Sudden and unexpected traumatic one or more traumatic events and
event                           one or more significant work-
                                related stressors
Mental Stress vs. Mental Disorder
•   Not a material change
•   Continued requirement for DSM recognized mental condition
•   Continued exclusion of mental health issues arising from
    changed terms of employment
Physician vs Psychiatrist
•   Diagnosis of family doctors no longer sufficient
•   Presumably better diagnoses
Causation
•   Two part test for claim to be compensable:
    • Event must be “out of or in the course of” employment
    • Event must cause mental disorder
•   Trauma must be solely from employment
•   Gradual onset mental disability must be “predominantly” from
    employment
Amendments Narrow Scope
•   Example: The stressed city employee
    • Found a dead body
    • Took two weeks off due to trauma
    • Psychiatrist found the worker was healthy (no DSM
       recognized disorder)
•   Claim denied
Amendments Maintain Scope
•   Example: The bi-polar office worker
    • Employee takes sick leave due to bi-polar disorder
    • Psychiatrist found employee condition pre-existing and
       unrelated to work
•   Claim denied
Amendments Broaden Scope
•   Any traumatic event may be compensable - no longer need
    be “sudden and unexpected”
•   Gradual onset mental disorder compensable - provided
    arises from “significant work-related stressors”
•   Bullying and harassment expressly recognized as potential
    “significant work-related stressors”
Significant Work-Related Stressors
•   Perhaps single most important change
•   Recognizes gradual onset mental disability as compensable
    injury
•   Act expressly recognizes that work-related stressors include
    “bullying or harassment”
Bullying and Harassment as a Safety Issue
•   Bullying and harassment are now safety issues
•   Impacts not only compensation, but also:
    • Prevention
    • Retaliation
Prevention Issues
•   Part 3 of the Act: OH&S
•   Section 115: An employer must:
    • Ensure a safe workplace; and
    • Remedy any workplace conditions hazardous to the
       health and safety of employees
Joint Health and Safety Committee
•   Section 125: Any employer with 20 or more workers must
    have a joint committee
•   Section 130: Joint committee’s duties include advising on
    safety issues
Retaliation Issues
•   Section 151: Cannot discriminate because a worker
    addresses health and safety issue
•   Discrimination includes changing terms and conditions of
    employment (including dismissal)
•   High standard on employer:
    • Reverse onus
    • Taint
Retaliation Scenario #1
•   Manager unhappy with employee asks HR to terminate
•   Poor performance reviews, lots of complaints
•   HR agrees to terminate employee.

    Employee says he complained of bullying and termination
    “tainted” by retaliation
Retaliation Scenario #2
•   Employee alleges manager is bullying her
•   Investigate and determine it is a personality dispute
•   Investigation finds manager’s comments fair, but abrasive
•   Employer moves employee to another location

    Employee says move retaliation for complaint
WorkSafeBC Response
•   Mediation
•   Investigation:
    • Was there bullying?
    • Was the change of employment term due to the
       complaint?
•   Decision (May take several years)
•   Remedy (Section 153: make whole powers)
What is Bullying
•   BullyFreeBC describes bullying as:
    “Words, gestures and actions which tend to annoy, harm,
    abuse, torment, pester, persecute, bother and embarrass
    another person, as well as subjecting someone to vexatious
    attacks, questions, demands or other un-pleasantries
    including ignoring and isolating them.”
    www.bullyfreebc.ca
What is Harassment
•   The BC Human Rights Coalition proposes harassment be
    defined as:
    “Any inappropriate conduct, comment, display, action, or
    gesture by a person that adversely affects the worker's
    psychological or physical well-being or that a reasonable
    person knows or ought to know would cause a worker to be
    humiliated or intimidated.”
    www.bchrcoalition.org/documents/NewsletterMAY2011.pdf
What is Bullying and Harassment
•   No definition in Act or policy
•   Must be “significant”
•   Not generally interpersonal conflict
•   Unless interpersonal conflict is “threatening or abusive”
    • As subjectively interpreted by the WorkSafeBC
       investigator
Refusal to Work
•   Division 5 of Part 3 of Act
•   Not yet in force
•   Broader than OHS Reg 3.12
    • Applies only to unsafe operation of tool or process
•   An employee who felt bullied could stop work and call in
    WorkSafeBC to investigate
Transition Issues
•   Amendment not retroactive
•   If you have a section 5.1 complaint in the WorkSafeBC
    appeal process, likely will be referred back to Review
    Division for factual assessment under new legislation
Take Away Points
•   Consider harassment and bullying as health and safety
    issues
•   Develop a policy - use your Joint Committee
•   Encourage early reporting of work-related stressors
•   Educate your entire workforce about the policy
•   Take complaints seriously – have a clear investigation
    process
•   Assist employees file WorkSafeBC claims as required
THANK YOU

   Richard Press 604.643.6444
   Davis LLP

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Mental Health as a Safety Issue in the Workplace

  • 1. Mental Health as a Safety Issue The New WorkSafeBC Regime Vancouver Employment and Labour Conference October 26, 2012 Richard Press 604.643.6444
  • 2. Mental Health as a Health and Safety Issue • On July 1, 2012, the government amended section 5.1 of the Workers Compensation Act • Focus of amendment is mental health as a health and safety issue. • Focus is on mental injury that occurs separate and distinct from a physical injury
  • 3. Why the Change • In 2009, Court of Appeal found the legislation and policy contrary to s.15(1) of the Charter as too restrictive in compensating mental illness • Shortly after, CUPE launched a human rights challenge on the basis of exclusion of gradual onset mental disability • Bullying and harassment are political issues
  • 4. What Changed Was Is Mental Stress Mental Distress Physician or Psychologist Psychiatrist or Psychologist Sudden and unexpected traumatic one or more traumatic events and event one or more significant work- related stressors
  • 5. Mental Stress vs. Mental Disorder • Not a material change • Continued requirement for DSM recognized mental condition • Continued exclusion of mental health issues arising from changed terms of employment
  • 6. Physician vs Psychiatrist • Diagnosis of family doctors no longer sufficient • Presumably better diagnoses
  • 7. Causation • Two part test for claim to be compensable: • Event must be “out of or in the course of” employment • Event must cause mental disorder • Trauma must be solely from employment • Gradual onset mental disability must be “predominantly” from employment
  • 8. Amendments Narrow Scope • Example: The stressed city employee • Found a dead body • Took two weeks off due to trauma • Psychiatrist found the worker was healthy (no DSM recognized disorder) • Claim denied
  • 9. Amendments Maintain Scope • Example: The bi-polar office worker • Employee takes sick leave due to bi-polar disorder • Psychiatrist found employee condition pre-existing and unrelated to work • Claim denied
  • 10. Amendments Broaden Scope • Any traumatic event may be compensable - no longer need be “sudden and unexpected” • Gradual onset mental disorder compensable - provided arises from “significant work-related stressors” • Bullying and harassment expressly recognized as potential “significant work-related stressors”
  • 11. Significant Work-Related Stressors • Perhaps single most important change • Recognizes gradual onset mental disability as compensable injury • Act expressly recognizes that work-related stressors include “bullying or harassment”
  • 12. Bullying and Harassment as a Safety Issue • Bullying and harassment are now safety issues • Impacts not only compensation, but also: • Prevention • Retaliation
  • 13. Prevention Issues • Part 3 of the Act: OH&S • Section 115: An employer must: • Ensure a safe workplace; and • Remedy any workplace conditions hazardous to the health and safety of employees
  • 14. Joint Health and Safety Committee • Section 125: Any employer with 20 or more workers must have a joint committee • Section 130: Joint committee’s duties include advising on safety issues
  • 15. Retaliation Issues • Section 151: Cannot discriminate because a worker addresses health and safety issue • Discrimination includes changing terms and conditions of employment (including dismissal) • High standard on employer: • Reverse onus • Taint
  • 16. Retaliation Scenario #1 • Manager unhappy with employee asks HR to terminate • Poor performance reviews, lots of complaints • HR agrees to terminate employee. Employee says he complained of bullying and termination “tainted” by retaliation
  • 17. Retaliation Scenario #2 • Employee alleges manager is bullying her • Investigate and determine it is a personality dispute • Investigation finds manager’s comments fair, but abrasive • Employer moves employee to another location Employee says move retaliation for complaint
  • 18. WorkSafeBC Response • Mediation • Investigation: • Was there bullying? • Was the change of employment term due to the complaint? • Decision (May take several years) • Remedy (Section 153: make whole powers)
  • 19. What is Bullying • BullyFreeBC describes bullying as: “Words, gestures and actions which tend to annoy, harm, abuse, torment, pester, persecute, bother and embarrass another person, as well as subjecting someone to vexatious attacks, questions, demands or other un-pleasantries including ignoring and isolating them.” www.bullyfreebc.ca
  • 20. What is Harassment • The BC Human Rights Coalition proposes harassment be defined as: “Any inappropriate conduct, comment, display, action, or gesture by a person that adversely affects the worker's psychological or physical well-being or that a reasonable person knows or ought to know would cause a worker to be humiliated or intimidated.” www.bchrcoalition.org/documents/NewsletterMAY2011.pdf
  • 21. What is Bullying and Harassment • No definition in Act or policy • Must be “significant” • Not generally interpersonal conflict • Unless interpersonal conflict is “threatening or abusive” • As subjectively interpreted by the WorkSafeBC investigator
  • 22. Refusal to Work • Division 5 of Part 3 of Act • Not yet in force • Broader than OHS Reg 3.12 • Applies only to unsafe operation of tool or process • An employee who felt bullied could stop work and call in WorkSafeBC to investigate
  • 23. Transition Issues • Amendment not retroactive • If you have a section 5.1 complaint in the WorkSafeBC appeal process, likely will be referred back to Review Division for factual assessment under new legislation
  • 24. Take Away Points • Consider harassment and bullying as health and safety issues • Develop a policy - use your Joint Committee • Encourage early reporting of work-related stressors • Educate your entire workforce about the policy • Take complaints seriously – have a clear investigation process • Assist employees file WorkSafeBC claims as required
  • 25. THANK YOU Richard Press 604.643.6444 Davis LLP