SlideShare uma empresa Scribd logo

personal selling and direct marketing

•Transferir como PPT, PDF•
•
Darwin Granadozin
Darwin Granadozin
EducaçãoNegóciosTecnologia
1 de 64
Personal Selling and Direct and Online Marketing: Building Direct Customer Relationships 16 &17
[object Object],[object Object],[object Object],[object Object],16-2
[object Object],[object Object],16-3
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-4
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-5
[object Object],[object Object],[object Object],[object Object],[object Object],16-7
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-9
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-10
[object Object],[object Object],[object Object],[object Object],16-15
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-18
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-20
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-22
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-23
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-26
[object Object],[object Object],[object Object],[object Object],16-32
[object Object],16-33
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-34
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-35
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-36
[object Object],[object Object],[object Object],16-37
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-38 Steps in the Personal Selling Process Step 2 In the pre-approach stage, the salesperson sets call objectives and the best approach
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-39
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-44
[object Object],[object Object],[object Object],16-45
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],16-46
[object Object],[object Object],[object Object]
[object Object],[object Object],16-47
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-2
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-3
[object Object],[object Object],[object Object],[object Object],17-4
[object Object],[object Object],[object Object],[object Object],[object Object],17-5
[object Object],[object Object],[object Object],[object Object],[object Object],17-6
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-7
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-9
[object Object],[object Object],[object Object],[object Object],[object Object],17-10
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-11 Catalog direct marketing involves printed and Web-based catalogs
[object Object],[object Object],[object Object],17-12
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-13
[object Object],[object Object],[object Object],17-14
[object Object],17-15
[object Object],[object Object],[object Object],[object Object],[object Object],17-16
[object Object],[object Object],[object Object],[object Object],[object Object],17-17
[object Object],17-18
[object Object],17-19
[object Object],[object Object],17-20
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-21
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-25
[object Object],[object Object],17-31
[object Object],[object Object],[object Object],[object Object],17-32
[object Object],[object Object],[object Object],[object Object],[object Object],17-33
[object Object],[object Object],17-34
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-35
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-36
[object Object],[object Object],[object Object],17-39
[object Object],[object Object],[object Object],[object Object],[object Object],17-40
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],17-41
[object Object],[object Object],17-42
[object Object],[object Object],[object Object],[object Object],[object Object],17-44
[object Object],[object Object],17-45
[object Object],[object Object],[object Object],[object Object],17-46
[object Object],[object Object],17-47
[object Object],17-48
[object Object],[object Object],[object Object],17-49
[object Object],[object Object],[object Object],[object Object],[object Object],17-50

Recomendados

11. pricing products pricing considerations and strategies
11. pricing products pricing considerations and strategies11. pricing products pricing considerations and strategies
11. pricing products pricing considerations and strategiesabc
 
Chap14 Direct Marketing
Chap14 Direct MarketingChap14 Direct Marketing
Chap14 Direct MarketingPhoenix media & event
 
Creating customer value, Satisfaction and Loyalty
Creating customer value, Satisfaction and LoyaltyCreating customer value, Satisfaction and Loyalty
Creating customer value, Satisfaction and LoyaltyFree Talk 2 Other
 
Customer Value
Customer ValueCustomer Value
Customer ValueMadhusudan Partani
 
Marketing Management Book kotler(summary)
Marketing Management Book kotler(summary)Marketing Management Book kotler(summary)
Marketing Management Book kotler(summary)Kavery Gupta
 
Designing and Managing Integrated Marketing Channels
Designing and Managing Integrated Marketing ChannelsDesigning and Managing Integrated Marketing Channels
Designing and Managing Integrated Marketing ChannelsAnshuman Singh
 
Pricing
PricingPricing
PricingSyed Islam
 
Chapter 2 personal selling
Chapter 2 personal sellingChapter 2 personal selling
Chapter 2 personal sellingNishant Agrawal
 

Recomendados

11. pricing products pricing considerations and strategies
11. pricing products pricing considerations and strategies11. pricing products pricing considerations and strategies
11. pricing products pricing considerations and strategiesabc
 
Chap14 Direct Marketing
Chap14 Direct MarketingChap14 Direct Marketing
Chap14 Direct MarketingPhoenix media & event
 
Creating customer value, Satisfaction and Loyalty
Creating customer value, Satisfaction and LoyaltyCreating customer value, Satisfaction and Loyalty
Creating customer value, Satisfaction and LoyaltyFree Talk 2 Other
 
Customer Value
Customer ValueCustomer Value
Customer ValueMadhusudan Partani
 
Marketing Management Book kotler(summary)
Marketing Management Book kotler(summary)Marketing Management Book kotler(summary)
Marketing Management Book kotler(summary)Kavery Gupta
 
Designing and Managing Integrated Marketing Channels
Designing and Managing Integrated Marketing ChannelsDesigning and Managing Integrated Marketing Channels
Designing and Managing Integrated Marketing ChannelsAnshuman Singh
 
Pricing
PricingPricing
PricingSyed Islam
 
Chapter 2 personal selling
Chapter 2 personal sellingChapter 2 personal selling
Chapter 2 personal sellingNishant Agrawal
 
Pricing strategies
Pricing strategiesPricing strategies
Pricing strategiesPeter Ramsden
 
Competitive Dynamics
Competitive DynamicsCompetitive Dynamics
Competitive DynamicsMahfuzur Rahman
 
Introduction To Sales Management
Introduction To Sales Management Introduction To Sales Management
Introduction To Sales ManagementIndankal suresh
 
Business marketing
Business marketingBusiness marketing
Business marketingSameer Mathur
 
Sales Organisation and Structures.ppt
Sales Organisation and Structures.pptSales Organisation and Structures.ppt
Sales Organisation and Structures.pptKwekuJnr
 
Customer Retention Strategies
Customer Retention StrategiesCustomer Retention Strategies
Customer Retention StrategiesJeff Hurt
 
Extended Marketing Mix
Extended Marketing MixExtended Marketing Mix
Extended Marketing MixSteve Raybould
 
Chapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and LoyaltyChapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and LoyaltyNishant Agrawal
 
Communication mix
Communication mixCommunication mix
Communication mixSameer Mathur
 
Sales And Distribution Management
Sales And Distribution ManagementSales And Distribution Management
Sales And Distribution ManagementZulfikar A. Bharmal
 
RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES rohit12692
 
Creating brand equity
Creating brand equityCreating brand equity
Creating brand equitySaxbee Consultants
 
Kotler mm15e inppt_05
Kotler mm15e inppt_05Kotler mm15e inppt_05
Kotler mm15e inppt_05Ehab Yousry
 
Selling skills and selling strategies
Selling skills and selling strategiesSelling skills and selling strategies
Selling skills and selling strategiesAbdulQadir Koitewale
 
Kotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with CustomersKotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with CustomersNadia Tantuco
 
Marketing for the 21st Century
Marketing for the 21st CenturyMarketing for the 21st Century
Marketing for the 21st CenturyAIMS Education
 
creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships Slide Hub
 
Kotler mm 14e 05 ippt
Kotler mm 14e 05 ipptKotler mm 14e 05 ippt
Kotler mm 14e 05 ipptEhab Yousry
 
Chapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty RelationshipsChapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty RelationshipsHONEY CASTANARES
 
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...MD Tamal
 
direct marketing
direct marketingdirect marketing
direct marketingPeda Babu Vadiyala
 
Intro to Direct Marketing
Intro to Direct MarketingIntro to Direct Marketing
Intro to Direct MarketingLindsey Fair, MBA
 

Mais conteúdo relacionado

Mais procurados

Introduction To Sales Management
Introduction To Sales Management Introduction To Sales Management
Introduction To Sales ManagementIndankal suresh
 
Sales Organisation and Structures.ppt
Sales Organisation and Structures.pptSales Organisation and Structures.ppt
Sales Organisation and Structures.pptKwekuJnr
 
Customer Retention Strategies
Customer Retention StrategiesCustomer Retention Strategies
Customer Retention StrategiesJeff Hurt
 
Extended Marketing Mix
Extended Marketing MixExtended Marketing Mix
Extended Marketing MixSteve Raybould
 
Chapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and LoyaltyChapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and LoyaltyNishant Agrawal
 
Sales And Distribution Management
Sales And Distribution ManagementSales And Distribution Management
Sales And Distribution ManagementZulfikar A. Bharmal
 
RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES rohit12692
 
Kotler mm15e inppt_05
Kotler mm15e inppt_05Kotler mm15e inppt_05
Kotler mm15e inppt_05Ehab Yousry
 
Selling skills and selling strategies
Selling skills and selling strategiesSelling skills and selling strategies
Selling skills and selling strategiesAbdulQadir Koitewale
 
Kotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with CustomersKotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with CustomersNadia Tantuco
 
Marketing for the 21st Century
Marketing for the 21st CenturyMarketing for the 21st Century
Marketing for the 21st CenturyAIMS Education
 
creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships Slide Hub
 
Kotler mm 14e 05 ippt
Kotler mm 14e 05 ipptKotler mm 14e 05 ippt
Kotler mm 14e 05 ipptEhab Yousry
 
Chapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty RelationshipsChapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty RelationshipsHONEY CASTANARES
 
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...MD Tamal
 

Mais procurados (20)

Pricing strategies
Pricing strategiesPricing strategies
Pricing strategies
 
Competitive Dynamics
Competitive DynamicsCompetitive Dynamics
Competitive Dynamics
 
Introduction To Sales Management
Introduction To Sales Management Introduction To Sales Management
Introduction To Sales Management
 
Business marketing
Business marketingBusiness marketing
Business marketing
 
Sales Organisation and Structures.ppt
Sales Organisation and Structures.pptSales Organisation and Structures.ppt
Sales Organisation and Structures.ppt
 
Customer Retention Strategies
Customer Retention StrategiesCustomer Retention Strategies
Customer Retention Strategies
 
Extended Marketing Mix
Extended Marketing MixExtended Marketing Mix
Extended Marketing Mix
 
Chapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and LoyaltyChapter 4 Creating Customer Value, Satisfaction, and Loyalty
Chapter 4 Creating Customer Value, Satisfaction, and Loyalty
 
Communication mix
Communication mixCommunication mix
Communication mix
 
Sales And Distribution Management
Sales And Distribution ManagementSales And Distribution Management
Sales And Distribution Management
 
RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES RECRUITMENT AND SELECTION OF SALES FORCES
RECRUITMENT AND SELECTION OF SALES FORCES
 
Creating brand equity
Creating brand equityCreating brand equity
Creating brand equity
 
Kotler mm15e inppt_05
Kotler mm15e inppt_05Kotler mm15e inppt_05
Kotler mm15e inppt_05
 
Selling skills and selling strategies
Selling skills and selling strategiesSelling skills and selling strategies
Selling skills and selling strategies
 
Kotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with CustomersKotler's Marketing Management: Connecting with Customers
Kotler's Marketing Management: Connecting with Customers
 
Marketing for the 21st Century
Marketing for the 21st CenturyMarketing for the 21st Century
Marketing for the 21st Century
 
creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships creating-long-term-loyalty-relationships
creating-long-term-loyalty-relationships
 
Kotler mm 14e 05 ippt
Kotler mm 14e 05 ipptKotler mm 14e 05 ippt
Kotler mm 14e 05 ippt
 
Chapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty RelationshipsChapter5: Creating Long-Term Loyalty Relationships
Chapter5: Creating Long-Term Loyalty Relationships
 
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
Business Market and Business Buyer Behavior - Philip Kotler & Gary Armstrong ...
 

Destaque

Direct marketing
Direct marketingDirect marketing
Direct marketingDeepak25
 
Direct marketing ppt shalvi
Direct marketing ppt shalviDirect marketing ppt shalvi
Direct marketing ppt shalviShaalvii Sharma
 
Direct marketing ppt
Direct marketing pptDirect marketing ppt
Direct marketing pptswatifariya
 

Destaque (6)

direct marketing
direct marketingdirect marketing
direct marketing
 
Intro to Direct Marketing
Intro to Direct MarketingIntro to Direct Marketing
Intro to Direct Marketing
 
Direct marketing
Direct marketingDirect marketing
Direct marketing
 
Direct marketing
Direct marketingDirect marketing
Direct marketing
 
Direct marketing ppt shalvi
Direct marketing ppt shalviDirect marketing ppt shalvi
Direct marketing ppt shalvi
 
Direct marketing ppt
Direct marketing pptDirect marketing ppt
Direct marketing ppt
 

Semelhante a personal selling and direct marketing

kotler17_exs.ppt
kotler17_exs.pptkotler17_exs.ppt
kotler17_exs.pptKhugo1
 
Personal Selling & Dm
Personal Selling & DmPersonal Selling & Dm
Personal Selling & Dmrajesh panda
 
Module 8 the promotional mix (3)
Module 8 the promotional mix (3)Module 8 the promotional mix (3)
Module 8 the promotional mix (3)JeVaughn Ferguson
 
Module 8 the promotional mix (3)
Module 8 the promotional mix (3)Module 8 the promotional mix (3)
Module 8 the promotional mix (3)JeVaughn Ferguson
 
Download It
Download ItDownload It
Download ItVideoguy
 
Marketing: Managing Profitable Customer Relationships
Marketing: Managing Profitable Customer RelationshipsMarketing: Managing Profitable Customer Relationships
Marketing: Managing Profitable Customer RelationshipsSadia Textile
 
Purchasing Funnel Brand Presentation Linked In
Purchasing Funnel Brand Presentation Linked InPurchasing Funnel Brand Presentation Linked In
Purchasing Funnel Brand Presentation Linked Inlongship
 
Mahindra Presentation 17 tips
Mahindra Presentation 17 tipsMahindra Presentation 17 tips
Mahindra Presentation 17 tipsJonathan Usher
 
Service marketing presentation
Service marketing presentationService marketing presentation
Service marketing presentationchmusman
 
Personal Selling and Sales Promotion
Personal Selling and Sales PromotionPersonal Selling and Sales Promotion
Personal Selling and Sales PromotionKhizar Hayat Awan
 

Semelhante a personal selling and direct marketing (20)

kotler17_exs.ppt
kotler17_exs.pptkotler17_exs.ppt
kotler17_exs.ppt
 
sales promotion
sales promotionsales promotion
sales promotion
 
Kotler16 Basic
Kotler16 BasicKotler16 Basic
Kotler16 Basic
 
Personal Selling & Dm
Personal Selling & DmPersonal Selling & Dm
Personal Selling & Dm
 
Kotcha16
Kotcha16Kotcha16
Kotcha16
 
4604437
46044374604437
4604437
 
Module 8 the promotional mix (3)
Module 8 the promotional mix (3)Module 8 the promotional mix (3)
Module 8 the promotional mix (3)
 
Module 8 the promotional mix (3)
Module 8 the promotional mix (3)Module 8 the promotional mix (3)
Module 8 the promotional mix (3)
 
Download It
Download ItDownload It
Download It
 
Marketing: Managing Profitable Customer Relationships
Marketing: Managing Profitable Customer RelationshipsMarketing: Managing Profitable Customer Relationships
Marketing: Managing Profitable Customer Relationships
 
S&d
S&dS&d
S&d
 
Purchasing Funnel Brand Presentation Linked In
Purchasing Funnel Brand Presentation Linked InPurchasing Funnel Brand Presentation Linked In
Purchasing Funnel Brand Presentation Linked In
 
Sales Fundamentals english
Sales Fundamentals englishSales Fundamentals english
Sales Fundamentals english
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Mahindra Presentation 17 tips
Mahindra Presentation 17 tipsMahindra Presentation 17 tips
Mahindra Presentation 17 tips
 
Service marketing presentation
Service marketing presentationService marketing presentation
Service marketing presentation
 
Personal Selling and Sales Promotion
Personal Selling and Sales PromotionPersonal Selling and Sales Promotion
Personal Selling and Sales Promotion
 

Último

BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajanpragatimahajan3
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024Janet Corral
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfAyushMahapatra5
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...PsychoTech Services
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 

Último (20)

BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
social pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajansocial pharmacy d-pharm 1st year by Pragati K. Mahajan
social pharmacy d-pharm 1st year by Pragati K. Mahajan
 
General AI for Medical Educators April 2024
General AI for Medical Educators April 2024General AI for Medical Educators April 2024
General AI for Medical Educators April 2024
 
Advance Mobile Application Development class 07
Advance Mobile Application Development class 07Advance Mobile Application Development class 07
Advance Mobile Application Development class 07
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
IGNOU MSCCFT and PGDCFT Exam Question Pattern: MCFT003 Counselling and Family...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 

personal selling and direct marketing

  • 1. Personal Selling and Direct and Online Marketing: Building Direct Customer Relationships 16 &17
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.