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UK SECURITY HANDBOOK
Plan Do Check Act                           Clive Burgess H&S Manager
                Includes Health and Safety Policy


                 December 2011

        Proprietor Terry Stevens
         Contact Phone Number
             0117 9760408
UK SECURITY HANDBOOK
Plan Do Check Act – Accidents      Clive Burgess H&S Manager

Accident Prevention
  o Safe working practices
  o Housekeeping
  o Slips, trips and falls
  o Access/Egress
  o Manual Handling
  o COSHH
  o PPE
  o Emergency Safety Equipment
  o Other Equipment used on site
  o Emergency Services Parking
  o First Aid Equipment and First Aiders
  o Fire Marshals and Fire Risk Assessment

Fire Safety
Smoke kills more people than fire.
Actions on discovery of a fire
   o Sound the alarm – either by shouting ‘FIRE, FIRE, FIRE’ or by
      breaking the glass to release the emergency button
   o Call the fire service
   o Carry out any evacuation procedure as per Assignment Instructions
   o Await the arrival of the fire service
   o Inform control
   o On arrival of the fire service direct them to the fire

Advise the officer in charge of:-

  o Any people who are still on the premises
  o Any inflammable materials stored on the premises
  o Type of fire (if known)

Traffic Management...Traffic Control System...
             Vehicle Control – Gatehouse...Safe Parking of Vehicles

  o To prevent damage
  o To prevent theft from or of vehicles
  o To prevent unauthorised parking

Authorised access
Unloading/Loading
Off road parking
Emergency Services access
Searching Vehicles
UK SECURITY HANDBOOK
Plan Do Check Act – Contingency Planning Clive Burgess H&S Manager


Contingency Preparedness and Emergency Response

What to do when things go wrong

Whatever unforeseen or sudden occurrence happens, your responsibility
is to implement immediate action.

Where fire or other life threatening situations are known or suspected,
inform the emergency services immediately.

Never assume – Always investigate

See details in your Assignment Instructions as procedures may well differ
from assignment to assignment, company to company.

Incidents
   o Fire
   o Fuel/Oil spillages

Dangerous Occurrences
  o Buildings collapsing
  o Vehicle collisions

Accidents
Suspected Intruders/ Thefts etc

Alarms

Bomb threats
Dealing with suspicious objects/suspect packages
Terrorist suspects – Operation Griffin

Check your Assignment Instructions for Client’s Emergency Contact
Details

Actions to take
  o Be calm
  o Be logical
  o Do not put yourself at risk
  o Take corrective action
  o Always record any details
  o Always preserve the scene (of the incident, accident or crime)
UK SECURITY HANDBOOK
Plan Do Check Act - Site Duties & Information Clive Burgess H&S Manager
Roles and Responsibilities

Objective
‘Prevention of damage to a Client’s premises and property thus
minimising any financial losses.
Security it is Your Responsibility


Possible Assignments
  o Airport/Sea Port
  o Building Sites
  o Car Parks
  o Factories
  o Hotels
  o Office Blocks
  o Railway Stations and Sidings
  o Shops/Stores
  o Shows/Exhibitions
  o Warehouse
  o Banks
  o Prisons
  o Distribution Centres


The Security guards/Officers role can also involve access control duties,
escort duties, key control and patrolling.

You will be given more information about your specific assignment when
you arrive on site, it is imperative that you read and assimilate this.

 It is also important that you check the assignment instructions at the
commencement of a duty shift in case any additions or alterations have
been made.


Health and Safety Policy – Back of UK Security handbook

It is important that you read the H&S leaflet provided, and your
assignments’ H&S policy and Site rules during your first shift prior to any
patrols of the site... It is reviewed every December.

The company will provide further H&S training when you require it
UK SECURITY HANDBOOK
Plan Do Check Act – Risk Management Clive Burgess H&S Manager

Risk Management – The Security Guard/Officer

In the normal course of events, the situations and risk facing you as a
security officer are no greater than those facing other employees.
However extra care should be taken in carrying out patrols and other
duties at night and at weekends.

The HASAWA 1974 require the employee (SO) ‘to reasonable care of
himself/herself’ so no action should be taken which puts you at risk.

On patrols most areas should be well lit. You should avoid climbing
ladders and always hold handrails when climbing or descending stairs.
You should also avoid walking in areas where the floor surfaces may be
slippery or obstructed.

Types of Risks encountered when on security patrols

Security Hazards
There will always be specific areas, eg offices and buildings that should
be locked for security purposes on an assignment. If it appears that, a
staff member has left a secure area unlocked, secure it yourself and
report the incident to your control room.

Immediate action, as per your Assignment Instructions, should be taken if
you find signs that doors, windows or locks in these areas have been
interfered with.

Check that windows are shut and secure.

When patrolling the perimeter check for gaps in the fence and gates left
open.

Signs and Signage
The purpose of safety signs is to draw attention to those areas where
hazards exist or where there is the possibility of danger that would affect
the H&S of personnel.

Five types of safety signs
   o Prohibition
   o Warning including HazChem signs on vehicles (COSHH)
   o Mandatory
   o Safe Condition and Emergency
   o Fire Equipment
UK SECURITY HANDBOOK
Plan Do Check Act – Motivation      Clive Burgess H&S Manager

Standards of Behaviour
Professional Standards...
Dress Code...
Code of Conduct
Working with Others
Punctuality

It is vital that you always attend your assignment on time. We should
never leave an assignment unprotected.

Lateness or non-arrival causes ill feeling amongst other staff,
especially where they are awaiting your arrival to hand-over the
assignment at the end of their tour duty. Persistent lateness or absence
could lead to the termination of your employment.

If you are delayed, inform your Control room immediately. They can
then arrange cover or a replacement.



Dealing with Suspects and Intruders
Use of Force

Apprehending and Detaining Suspects
As a Security Officer, you will be dealing with a variety of people and it is
very important that you are aware of your powers and authority.

Observations and Security Inspections
Being alert and observant with provide a useful service to everyone on
the premise, employer employee alike.

Whilst carrying out your patrols if you observe anything that you consider
a dangerous practice being carried out by other workers you should follow
these procedures.

Unless there is imminent danger, you should not approach the person
involved but report the matter to the relevant supervisor for him/her to
take action unless it states otherwise in your assignment instructions.

Always make a note of anything you report and follow it up by completing
a report and making an entry in the assignment report book. If you see,
any safety hazards report them to the Company Safety Officer.
UK SECURITY HANDBOOK
Plan Do Check Act – Zone Control System Clive Burgess H&S Manager

Assignment Details
These documents contain confidential material.
What they should contain
  o A map or plan of the site or premises
  o How many floors and emergency exits
  o Where telephones are situated and who can use them
  o Where the base is situated
  o Your hours of duty
  o Names of emergency contacts
  o Procedures for issuing keys
  o Emergency procedures
  o Location of fire alarm call points and fire fighting equipment
  o Location of fire alarm panel and procedures to carry-out when
     activated
  o Where are the access points for the emergency services
  o Location of water hydrants
  o Where and when you should patrol
  o Patrol exclusion areas
  o High risk or sensitive areas
  o Potential hazards regarding safety
  o Dealing with callers
  o Company search policy
  o Location of mains supplies, electricity, gas and water
  o Personnel authorised to enter the assignment
  o Location of clocking points
  o Lost and found property procedures
  o Any special instructions

Familiarisation with your assignment plays an important role in your
effectiveness as a Security Officer and the more you find out the
better prepared you will be.

The following list suggests the sort of extra information you will need to
find out:-
   o What business is carried out there?
   o What is manufactured and stored there
   o Has the assignment suffered previous loss or damage?
   o Number of staff employed
   o Other buildings and businesses in the area
   o Details of where exits lead
   o Are there any high value goods
   o Is there a high fire risk
UK SECURITY HANDBOOK
Plan Do Check Act                 Clive Burgess H&S Manager

...‘Prevention it’s Your Responsibility’

Client’s Assignment Guidelines

Assignment Instructions
May also be referred to as Standing Orders or Standing Instructions
Taking over an assignment
When taking over a well-established assignment you may well be asked
to work with an experienced officer who knows the assignment. Find out
as much as you can about your duties.

  1. Read your Assignment Instructions
  2. Ask the existing officer
        o About the assignment
        o What business is carried out there
        o How many people are authorised to be on the premises
          and who are they
  2. Read the daily occurrence/security logbook and any other
     relevant documentation that may affect your duties
  3. Check what equipment you will be using
        o Clocks
        o Torch/Flash light
        o Two way radio
        o Phones including mobile phones

Confidentiality

Use of Telephones

Always be careful of what information you disclose over the telephone.
Request for personal information about employee (telephone numbers
etc) should always be referred to a senior manager.

Never disclose information about the security arrangements of the
premises where security staff are on duty, this includes such things as
alarms or surveillance equipment that is installed.

Request for details of goods arriving or leaving the premises and time of
their arrival/departure should be regarded with some suspicion and the
request should be reported to senior management.

Fraud

Time Management and Personal Organisation
UK SECURITY HANDBOOK
Plan Do Check Act                 Clive Burgess H&S Manager

Gate Duty and Site Patrols
Main Objective:-
  o To prevent access by unauthorised vehicles and persons

Methods and devices available
(These will differ from assignment to assignment)
   o Identity cards
   o Gates and barriers
   o Telephones and radios
   o Visitor book/passes

Your duty may also include vehicle control duties such as checking
the car parking arrangements and controlling access to premises.

On some building sites, you may be required to hold keys to plant and
equipment for issue only to authorised drivers or operators to prevent use
by untrained and unauthorised staff.
Most duties will involve access control duties in one form or another.
If this is your only duty, your main objective is to prevent access by
unauthorised persons.

Reception Duty and Key Control
Main Objective:-
  o To prevent access by unauthorised persons

For control of your client’s keys, the main objectives are to-
  o Prevent damage or loss by ensuring that no unauthorised person is
     able to use keys to restricted or secure areas.
  o Monitor the security, custody and location of all keys for which you
     are responsible during your tour of duty.

Daily Occurrence/Security Log and Incident Reports

Used to record the day-to-day running of the assignment and it is your
responsibility to maintain it.
The following entries should be made on a daily basis.
   o Signing on and off duty
   o Recording of incidents and security activities
   o Start and finish times of patrols

Should any company staff want to inspect this log and any other of the
assignments documentation, make an entry in the Daily
Occurrence/Security logbook and invite them to sign your entry and to
write down any specific comments they wish to make.
UK SECURITY HANDBOOK
Plan Do Check Act                 Clive Burgess H&S Manager


Site Patrols

During the first patrol a number tasks must be carried out.
These include-
  o Checking that all external doors are secured
  o Ensuring that all windows are secured
  o Checking that internal doors, particularly fire and smoke doors are
     closed and free from obstructions
  o Check alarm panels to ensure systems are correctly set where
     appropriate and look for indications of activation or malfunction
  o Ensuring that unnecessary electrical appliances around the
     assignment are switched off and unplugged
  o Checking the toilets and wash rooms, ensuring that taps are turned
     off and plugs are out of sinks
  o Making sure all unnecessary lights are switched off
  o Any fire extinguishers removed or used as doorstops have been
     replaced

After completing your first patrol, further routine patrols and snap
checks should be carried out.
For security reasons these should be varied in timing, length and clock
point visited, if they are used on that assignment.

Searching People and Vehicles

Always treat people the way that you would expect them to treat you
Do not be afraid to question something that does not appear to be correct
Be firm but fair and use tact and courtesy at all times.

Remember you have no special powers of arrest or search. You are not
the police.
If you are searching people or vehicles, you must get the person or
vehicle owners permission first.

People entering premises should be advised of the search policy by
notices displayed at the entrance to the assignment warning them they
may be subjected to searches.

If a visitor or member of staff refuse to be searched, follow the guidelines
in your Assignment Instructions, do not attempted to use any form of force
as this may lead to a complaint of assault.
UK SECURITY HANDBOOK
Plan Do Check Act - General Information Clive Burgess H&S Manager
Reporting and Arresting Suspects

Evidence

There are five types of evidence

Direct – What you actually saw, heard or experienced for yourself

Primary – The original documents or objects involved in the case

Secondary – Copies of primary evidence eg documents

Circumstantial – Facts that tend to point to a conclusion, admissible in
court but needs supporting with direct evidence

Hearsay – Something that was told to you by someone else. This
evidence is not admissible in a criminal court of law.


On Site Security Control Unit and Welfare Facilities ( Caravan)

Guidelines
  ● Rules and Regulations, Policies and Procedures
  ● Legislation – English Law
  ● Theft
  ● Robbery
  ● Burglary
  ● Aggravated Burglary
  ● Criminal Damage
  ● Criminal Damage – Endangering Life
  ● Criminal Damage – possess anything with intent
  ● Assault
  ● Vagrancy
  ● Trespass
  ● Aggravated Trespass

The burden of proof in our legal system, lie with the prosecution.
UK SECURITY HANDBOOK
Plan Do Check Act

Organisation at Work
Security Communication Network

In some circumstances, the mode of communication is not particularly
important. In others it most certainly is.

The choice of the method will depend on purpose, but as a rule, face-to-
face communication has a particular advantage. The language is likely to
be less formal and stuffy than written communication. Questions can be
asked and understanding checked.

However, as a Security Officer it is important to write down notes and
record what you have communicated, as you may need to refer to it in the
future. We recommend for you to write the message down, if you cannot
communicate it directly to the person it concerns.

Report writing and filling in a variety of control logbooks will be part of you
daily routine.

When completing a report

   o Use clear, plain English
   o Be brief and to the point
   o Refer to any notes made at the time

Reports should always contain the following information:-

   o   Officer’s name and rank
   o   For whom the report is intended
   o   A heading to explain what the report is about
   o   Date and time of the incident
   o   Names of any person involved
   o   Names of any witnesses
   o   Facts not opinions

Always end your report with your signature and your name in block
letters.
UK SECURITY HANDBOOK
Plan Do Check Act
                     Communication
Customer Service – Standard of Care

Communication - Getting the right message across
Messages and the way they are interpreted are influenced by individual’s
attitude and expectations.

When conveying a message the outcome may be affected by many
factors such as the choice of words,(which may not have the same
meaning for the sender and receiver) emphasis or tone of voice.
 Your body language will also have an effect on the interpretation of
the message.

  ●   Personal Notebook
  ●   Hand overs to on coming Security Officers
  ●   Two way Radios
  ●   CCTV
  ●   Photographic Evidence
  ●   Phones – Incoming and Outgoing
  ●   Telephone Log
  ●   Mobile Phones
  ●   Investigations
  ●   Accident Reports
  ●   Search Register
  ●   Vehicle Search Register
  ●   Personnel Searches
  ●   Dog Patrol Report
  ●   Site Patrol Report
  ●   Supervision (Client’s)
  ●   Incident Reports
  ●   Daily Occurrence logbook
  ●   Key Control log
  ●   Daily Diary Entries
  ●   Site Security Control Unit
  ●   Control Centre

Security Officers are likely to be the only member of work groups who are
expected to communicate with every other member and visitor on a
regular basis.

Your role is to ensure that all the facts are recorded and that any
assistance is afforded to the Client’s Management team.
UK SECURITY HANDBOOK
Plan Do Check Act
Health & Safety Policy: Page 1 of 10
Issue No. 3 Date of Issue: 2nd December 2011




HEALTH & SAFETY POLICY
Next Revision – 2nd December 2012




Produced by Clive Burgess 11 November 2011
Health & Safety Manager/Consultant UK Security
Health & Safety Policy: Page 2 of 10
Issue No. 3 Date of Issue: 2nd December 2011

Introduction
This document sets out the Health & Safety arrangements we have established.

We have adopted this standard policy and tailored it to represent our organisation.

The following is a description of the type of work that our Company undertakes:

Description of Work: Uniformed Mobile and Static Security Guarding. Key Holding,

Industry Sectors: Private: Education. Public. Central and Local Government,
Healthcare. Retail: Retail Outlets, Shopping Centre. Railways, Construction sites,
Manufacturing: Food, Non-Food, Distribution.

This document sets a base level of health & safety awareness, and our organisation
will develop and improve health and safety knowledge, standards and
performance.

All Security Staff are required to have SIA licences, part of the certification
process covers Health and Safety at Work.

Our site induction plan and assignment instructions will reinforce our safety
values as will our companies safety policy.

Our insurance policy covers guard dogs and rail safe – see policy for details
Health & Safety Policy Page 3 of 10
Issue No. 3 Date of Issue: 2nd December 2011

PART 1 General Statement of Policy
UK Security is committed to this statement and endorses its contents to everybody
involved within the company, with the expectation that all employees match the
proprietor’s commitment to Health and Safety.

UK Security recognises and accepts its duties under the Health and Safety at Work etc
Act 1974 and the associated legislation.

The company undertakes, by best practicable means, to:

    ● Provide and maintain a safe workplace and the means for every employee to
      work safely in a healthy environment and with suitable welfare facilities.
    ● Encourage and enable safe working practises amongst all employees
    ● Ensure that equipment and facilities can be operated and maintained without risk
      of injury to health.

The Company acknowledges that successful implementation of this policy requires
full commitment from all levels of management and employees, and requires that:

    ● All employees are competent and provided with the information, training and
      supervision necessary to enable them to work safely.
    ● All employees accept responsibility to take reasonable care for their own health
      and safety and for the health and safety of other employees, contractors and
      members of the public who may be affected by their activities.
    ● All employees co-operate with management or any other authorised person to
      ensure that statuary obligations are properly complied with.
    ● Appropriate arrangements are maintained to enable employees and their
      representatives to communicate and raise concerns about health and safety to
      management; these arrangements may include reporting procedures and safety
      representative committees.

The Company recognises that a successful health and safety culture can be
achieved by observing safe working practises and procedures which are the result
of effective risk assessments, good training and learning by experience. The
following arrangements promote such a culture:
    ● Health and Safety performance will be actively measured by health and safety
       audits and will be monitored through investigation of incidences of injury, ill
       health or damage to property.
    ● The company health and safety policy will be subject to continuous review and
       revision
    ● .n workplaces shared with other employers we will co-operate with those other
       employers to ensure a mutually safe workplace
Signed:

--------------------------------------------------------------------
Date: 2nd December 2011
Name: Terry Stephens Position: Proprietor
Health & Safety Policy Page 4 of 10
Issue No. 3 Date of Issue: 2nd December 2011

PART 2 Organisation and Responsibilities

2.1 Head of Company (Terry Stephens)
The head of the Company has overall responsibility for health and safety in the
Company, and will:
    ● Ensure suitable financial provision is made for health & safety obligations
    ● Provide appropriate information and instruction to employees
    ● Ensure work is planned to take into account health & safety issues
    ● Ensure that staff at all levels receive appropriate training
    ● Monitor and assess risk to health and safety
    ● Understand the company policy for health and safety and ensure it is readily
      available for employees
    ● Set a personal example when visiting site by wearing appropriate protective
      equipment
    ● Actively promote at all levels the company’s commitment to effective health and
      safety management

2.2 Health and Safety Manager (Consultant)
Named person responsible for H&S: Clive Burgess (see Linked In)

Experience / qualifications of above person: Over 30 years experience working in the
retail, and distribution industry as a Customer Service Consultant and Staff Trainer, in
the Manufacturing         Industry Clive was a Safety, Health and Environmental
Coordinator, and in the Service industry as a Health and Safety Manager and security
practitioner.

Holds NEBOSH National General Certificate with credit February 2009, an IOSH
'Managing Safely' Certificate and a BESC certificate

Clive is also a qualified and certificated Fire marshal and was a member of the standard
sea fire service when serving in the Royal Navy.

He has been put forward for his Licentiateship City & Guilds Institute award (LCGI)
and is about to start his NVQ level 5 Diploma in Occupational Health and Safety (Dip
OHS)

The Health and Safety Manager will undertake and be responsible for:
  ● Monitoring the implementation of the health and safety policy throughout the
     company and reviewing its appropriateness by regular safety audits/inspections
     carried out in various workplaces
  ● Investigating accidents and implementing corrective action
  ● Reviewing health and safety legislation and implementing any new requirements
     pertaining to the company’s undertaking
  ● Liaising with managers, employees, sub-contractors and specialists as and when
     appropriate
  ● Collating and reporting any accidents reportable under the Reporting of Injuries,
     Diseases and Dangerous Occurrences Regulations (R.I.D.D.O.R.) 1995
Health & Safety Policy Page 5 of 10
Issue No. 3 Date of Issue: 2nd December 2011

2.3. Employees
Section 7 of the Health and Safety at Work Act 1974 states the following:
It shall be the duty of every employee while at work -

(A) To take reasonable care for the health and safety of himself and of other persons
who may be affected by his acts or omissions at work; and

(B) as regards any duty or requirement imposed on his employer or any other person by
or under any of the relevant statutory provisions, to co-operate with him so far as is
necessary to enable that duty or requirement to be performed or complied with.

In order for all employees to comply with their legal duties, they will undertake
and be
responsible for:

   ● Reading and understanding the Company’s health and safety policy and carry
     out their
     work safely and in accordance with it requirements
   ● Ensuring that all protective equipment provided under a legal requirement is
     properly
     used in relation to any instruction / training given and in accordance with this
     health and safety policy
   ● Reporting any defects to work equipment immediately to the Site Supervisor
   ● Reporting to the management any incidents, which have led or might lead to
     injury or
     damage
   ● Reporting any accidents or near misses however minor to the Site Supervisor
   ● Using the correct tools and equipment for the job in hand and in accordance with
     training and instructions
   ● Co-operating with any investigation, which may be undertaken with the
     objective of
     preventing re-occurrence of incidents.
Health & Safety Policy Page 6 of 10
Issue No. 3 Date of Issue: 2nd December 2011
PART 3 Arrangements

3.1 Communication
In order to meet the legal requirements of the Safety Representatives and Safety
Committees
Regulations and the Health and Safety (Consultation with Employees) Regulations, the
company will communicate and consult with all employees on the following issues:
    ● The content of this policy
    ● Any rules specific to a site or job
    ● Changes in legislation or working best practice
    ● The planning of Health and Safety training
    ● The introduction or alteration of new work equipment or technology

This communication and consultation will take place directly with the employees
via regular safety meeting, tool-box talks, e-mails and memo’s posted on the staff
notice board on each site or in our mobile office (caravan)

3.2 Training
All employees are given training appropriate to their responsibilities in
accordance with the Management of Health and Safety at Work Regulations.
Training will be provided for the following situations:
    ● Induction training for new employees (Health and safety awareness, company
      procedures, rail safe, dog handling, customer service etc)
    ● The introduction or modification of new/existing machinery or technology
    ● A change in employee position/work activity or responsibility

Training is also specifically provided for work with hazardous     substances, use of
PPE and manual handling. Any training provided by the              company will be
formally recorded with a hard copy kept on file. Particular        arrangements for
specialist training is made for those employees working in high    risk areas such as
on the rail track or rail sidings or under power lines.

3.3 Risk Assessments
The Health and Safety Manager/Consultant will carry out and record formal risk
assessments In addition, risk assessments are carried out continuously by identified
competent persons within UK Security throughout their work. Hazards are considered
and work methods established to minimize the risk of injury to themselves and others
affected by the work.
Where the employee does not have sufficient knowledge about a specific hazard, such
as work in confined spaces, they will take further advice from the H&S
Manager/Consultant if required. The head of the Company (Terry Stephens) ensures
operators are provided with appropriate instruction and training on risk assessments.

3.4 Method Statements
Formal method statements (safe working procedures) will be prepared in writing where
the risk is particularly high. The method statements will provide site specific
information on the task to be undertaken including site set up, chain of responsibility
and will detail a clear sequence of work that would be followed in order to undertake
the given task safely
Health & Safety Policy Page 7 of 10
Issue No. 3 Date of Issue: 2nd December 2011

3.5 Co-operation with Clients
Employees will always familiarise themselves with client procedures when first
attending site,
in particular general site access, emergency procedures and high risk work activities
including permit to work systems.
Clients site procedures and specific instructions will be followed at all times.

3.6 Welfare Facilities
Wherever possible arrangements will be made with the Client and/or Principal
Contractor for
the use of Welfare facilities at sites under their management.
As a minimum the following requirements will be adhered to:
    ● Toilet/washing facilities accessible on site
    ● Eating/rest facilities accessible on site

3.7 Work Equipment
All work equipment (including Electrical equipment) used at work, as part of the
Company’s
undertaking will comply with the Provision and Use of Work Equipment Regulations
(P.U.W.E.R.). Before new equipment is introduced into the working environment, an
assessment will be made by the Health and Safety Manager/Consultant in order to
ascertain that the equipment is suitable for its intended use. Where new equipment is
purchased, UK security will check the CE marking (where necessary) and ask for a
copy of the EC Declaration of Conformity if one was not supplied. It should be noted
that the CE marking is not an assurance that the machine is safe.
   ● No employee will use work equipment for which they have not received specific
     training.
   ● No employee will knowingly misuse work equipment or remove any guards that
     are in place to minimise a specified risk.
   ● All work equipment will be maintained and inspected at suitable intervals either
     internally by a competent person or by specialist external companies.
   ● The frequency of work equipment maintenance or inspection will be based on
     manufacturer’s guidance and industry best practice.
   ● Any maintenance / inspections undertaken on company equipment will be
     formally recorded with a hard copy left on file.
   ● If any faults or damage are found on any equipment, stop using the work
     equipment and report the fault to your Site Supervisor or Terry.

3.8 Personal Protective Equipment (P.P.E.)
Appropriate personal protective equipment will be issued to employees as and when
necessary for work activities. As good practice, Orange Hi Visibility jackets or vests,
hard hat and steal toe capped boots must be worn on any Network Rail sites
Training will be provided for employees on the safe use, storage and maintenance of the
relevant equipment before issue and a written record detailing what PPE has been
issued will be signed by the employees on receipt of the equipment and the hard copy
kept on file.
Employees have a legal duty to wear PPE as specified in relevant site rules, risk
assessments and method statements.
Health & Safety Policy Page 8 of 10
Issue No. 3 Date of Issue: 2nd December 2011
Any defects or malfunction of PPE must be reported to: Terry or your site Supervisor.

3.9 Hazardous Substances
The risks associated with hazardous substances are considered for all work activities.
Alternative less harmful substances are used wherever possible.

In case of risks to health, PPE is provided and used by employees, and health
surveillance undertaken where necessary.

Before any hazardous substances are used during a work process, a material safety data
sheet (MSDS) will be requested from the supplier and an appropriate assessment made
of the risks from that substance undertaken by Health and Safety Manager/Consultant,
in line with the Control of Substances Hazardous to Health Regulations (COSHH).

An inventory of all substances and materials hazardous to health is held at head office.

3.10 First Aid & Accident Reporting
Adequate first aid provision will be made at every place of work occupied by the
Company.
Each first aid box shall be suitably marked and be easily accessible to all employees at
all times when they are at work.

On Site – the first aid box is located in the portable cabin/caravan
Qualified First Aider / Appointed Person: To be nominated as per assignment

 On Project Sites – wherever possible arrangements are made with clients/principle
contractors to use their first aid facilities. Where this is not possible, a member of the
project team will nominated as the appointed person for first aid and a first aid box
supplied, which will contain adequate supplies for the total number of employees on
site.

All accidents MUST be reported to your Site Supervisor and the details recorded in the
accident book (held at head office). Serious accidents where hospital treatment is
required must be reported to the Terry and the Health and Safety Manager/Consultant
as soon as possible after the incident.

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
(R.I.D.D.O.R.):
Certain accidents are reportable to the HSE’s Incident Contact Centre. Terry/the Health
and Safety Manager/Consultant must be notified as soon as practicable after incidents
causing the following injuries:
   ● any work related injury that leads to an employee being absent from work for
       more than 3 working days
   ● fracture other than to fingers, thumbs or toes; amputation;
   ● dislocation of the shoulder, hip, knee or spine;
   ● loss of sight (temporary or permanent);
   ● chemical or hot metal burn to the eye or any penetrating injury to the eye;
   ● Injury resulting from an electric shock or electrical burn leading to
Health & Safety Policy Page 9 of 10
Issue No. 3 Date of Issue: 2nd December 2011
   ● unconsciousness or requiring resuscitation or admittance to hospital for more
      than 24 hours;
   ● Any other injury: leading to hypothermia, heat-induced illness or
      unconsciousness; or
   ● requiring resuscitation; or requiring admittance to hospital for more than 24
      hours.
However the law in relation to RIDDOR is fluctuation and in the midsts of
change...this will require to be reviewed as and when the law changes.

3.10 Asbestos
Before any work commences on a client’s site, all employees are to make a request to
view the site-specific asbestos register. The position and condition of any asbestos that
may be in the area where you will be working should be noted within the asbestos
register. If asbestos is noted within your potential work area, contact Terry, and the
Health and Safety Manager/Consultant for further instruction.

Due to the nature of our works on older buildings, there could be a risk of exposure to
asbestos. If, during your works, you see a fibrous material that you think may be
asbestos, you should: stop work immediately prevent any dust/fibres being released e.g.
turn off power tools, minimise air movement etc
    ● evacuate the immediate area and prevent access by others e.g. the public
    ● inform those responsible for the premises and the Health and Safety Manager
    ● so that the necessary sampling can be arranged
    ● do not return to that area until informed that it is safe to do so

Remember, if you are uncertain as to the content of the material, stop work and
seek advice.

3.11 Manual Handling
Manual handling risks are considered prior to each work activity. The method of work
is adapted to minimise manual handling risks wherever possible, including use of
alternative lifting and carrying methods. Our employees are advised not to manually
handle loads which they feel incapable of moving safely.

3.12 Fire Safety & Emergency Procedures
It is the Company’s policy to take account of fire hazards in the workplace. All
employees have a duty to conduct their operations in such a way as to minimize the risk
of fire. This involves compliance with the Company’s no smoking policy and site rules,
keeping combustible materials separate from sources of ignition and avoiding
unnecessary accumulation of combustible materials. Site Supervisors or designated
security officers are responsible for keeping their operating areas safe from fire,
ensuring that their staff is trained in proper fire prevention practices and emergency
procedures.

The person with responsibility for the maintenance and testing of fire alarms and
fire fighting equipment is:Terry or the Health and Safety Manager/Consultant.
In the event of the fire alarm being activated, or in any other emergency situation (e.g.
bomb scare), all employees must leave the building or rail siding by the nearest
available exit and assemble at the designated assembly point.
Health & Safety Policy Page 10 of 10
Issue No. 3 Date of Issue: 2nd December 2011

3.13 Sub-Contractors
Sub-contractors are instructed primarily on the basis of their technical capability,
though due regard is also taken of health and safety. Serious breaches of health and
safety and the contractor’s capability for specific risks will be taken into account during
the selection
process.

Activities that we sub-contract include:
   ● Security on Railway sidings and track vehicle protection

Sub-contractors health & safety arrangements would be assessed by requesting the
following documents

Sub Contractors Questionnaire – Sub Contractors Statement.
We would manage / supervise / monitor sub-contractors activities by the following
means:
  ● Security Certification and or CITB/CSCS Cards or Rail/Track Safe Card
  ● Job completion checks by Client/Manager/Supervisor. Random Audits. Client’s
      Monthly Feedback.

3.14 Public safety

The safety of members of the public and other contractors is considered at all
times whilst on site.

Any work area that could place others at risk due to the Company’s activities will be
closed off by appropriate means (e.g. safety signage, bollards, tape, hoarding) in order
to restrict access.

3.15 Other Important Health & Safety information
All operatives are trained to carry out specific tasks. Follow up training as and when
new methods, new equipment or legislation is on-going.

Regular Tool Box Talks are carried out.

Proprietors/Manager/Supervisor observation identifying areas that require additional
training.

All employees had a good understanding of English and are able to read and understand
COSHH

Data Sheets, Method Statements and Risk Assessment,

Evacuation Procedures, Managing

Violence. Avoiding Conflict.

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Uk security handbook 2011

  • 1. UK SECURITY HANDBOOK Plan Do Check Act Clive Burgess H&S Manager Includes Health and Safety Policy December 2011 Proprietor Terry Stevens Contact Phone Number 0117 9760408
  • 2. UK SECURITY HANDBOOK Plan Do Check Act – Accidents Clive Burgess H&S Manager Accident Prevention o Safe working practices o Housekeeping o Slips, trips and falls o Access/Egress o Manual Handling o COSHH o PPE o Emergency Safety Equipment o Other Equipment used on site o Emergency Services Parking o First Aid Equipment and First Aiders o Fire Marshals and Fire Risk Assessment Fire Safety Smoke kills more people than fire. Actions on discovery of a fire o Sound the alarm – either by shouting ‘FIRE, FIRE, FIRE’ or by breaking the glass to release the emergency button o Call the fire service o Carry out any evacuation procedure as per Assignment Instructions o Await the arrival of the fire service o Inform control o On arrival of the fire service direct them to the fire Advise the officer in charge of:- o Any people who are still on the premises o Any inflammable materials stored on the premises o Type of fire (if known) Traffic Management...Traffic Control System... Vehicle Control – Gatehouse...Safe Parking of Vehicles o To prevent damage o To prevent theft from or of vehicles o To prevent unauthorised parking Authorised access Unloading/Loading Off road parking Emergency Services access Searching Vehicles
  • 3. UK SECURITY HANDBOOK Plan Do Check Act – Contingency Planning Clive Burgess H&S Manager Contingency Preparedness and Emergency Response What to do when things go wrong Whatever unforeseen or sudden occurrence happens, your responsibility is to implement immediate action. Where fire or other life threatening situations are known or suspected, inform the emergency services immediately. Never assume – Always investigate See details in your Assignment Instructions as procedures may well differ from assignment to assignment, company to company. Incidents o Fire o Fuel/Oil spillages Dangerous Occurrences o Buildings collapsing o Vehicle collisions Accidents Suspected Intruders/ Thefts etc Alarms Bomb threats Dealing with suspicious objects/suspect packages Terrorist suspects – Operation Griffin Check your Assignment Instructions for Client’s Emergency Contact Details Actions to take o Be calm o Be logical o Do not put yourself at risk o Take corrective action o Always record any details o Always preserve the scene (of the incident, accident or crime)
  • 4. UK SECURITY HANDBOOK Plan Do Check Act - Site Duties & Information Clive Burgess H&S Manager Roles and Responsibilities Objective ‘Prevention of damage to a Client’s premises and property thus minimising any financial losses. Security it is Your Responsibility Possible Assignments o Airport/Sea Port o Building Sites o Car Parks o Factories o Hotels o Office Blocks o Railway Stations and Sidings o Shops/Stores o Shows/Exhibitions o Warehouse o Banks o Prisons o Distribution Centres The Security guards/Officers role can also involve access control duties, escort duties, key control and patrolling. You will be given more information about your specific assignment when you arrive on site, it is imperative that you read and assimilate this. It is also important that you check the assignment instructions at the commencement of a duty shift in case any additions or alterations have been made. Health and Safety Policy – Back of UK Security handbook It is important that you read the H&S leaflet provided, and your assignments’ H&S policy and Site rules during your first shift prior to any patrols of the site... It is reviewed every December. The company will provide further H&S training when you require it
  • 5. UK SECURITY HANDBOOK Plan Do Check Act – Risk Management Clive Burgess H&S Manager Risk Management – The Security Guard/Officer In the normal course of events, the situations and risk facing you as a security officer are no greater than those facing other employees. However extra care should be taken in carrying out patrols and other duties at night and at weekends. The HASAWA 1974 require the employee (SO) ‘to reasonable care of himself/herself’ so no action should be taken which puts you at risk. On patrols most areas should be well lit. You should avoid climbing ladders and always hold handrails when climbing or descending stairs. You should also avoid walking in areas where the floor surfaces may be slippery or obstructed. Types of Risks encountered when on security patrols Security Hazards There will always be specific areas, eg offices and buildings that should be locked for security purposes on an assignment. If it appears that, a staff member has left a secure area unlocked, secure it yourself and report the incident to your control room. Immediate action, as per your Assignment Instructions, should be taken if you find signs that doors, windows or locks in these areas have been interfered with. Check that windows are shut and secure. When patrolling the perimeter check for gaps in the fence and gates left open. Signs and Signage The purpose of safety signs is to draw attention to those areas where hazards exist or where there is the possibility of danger that would affect the H&S of personnel. Five types of safety signs o Prohibition o Warning including HazChem signs on vehicles (COSHH) o Mandatory o Safe Condition and Emergency o Fire Equipment
  • 6. UK SECURITY HANDBOOK Plan Do Check Act – Motivation Clive Burgess H&S Manager Standards of Behaviour Professional Standards... Dress Code... Code of Conduct Working with Others Punctuality It is vital that you always attend your assignment on time. We should never leave an assignment unprotected. Lateness or non-arrival causes ill feeling amongst other staff, especially where they are awaiting your arrival to hand-over the assignment at the end of their tour duty. Persistent lateness or absence could lead to the termination of your employment. If you are delayed, inform your Control room immediately. They can then arrange cover or a replacement. Dealing with Suspects and Intruders Use of Force Apprehending and Detaining Suspects As a Security Officer, you will be dealing with a variety of people and it is very important that you are aware of your powers and authority. Observations and Security Inspections Being alert and observant with provide a useful service to everyone on the premise, employer employee alike. Whilst carrying out your patrols if you observe anything that you consider a dangerous practice being carried out by other workers you should follow these procedures. Unless there is imminent danger, you should not approach the person involved but report the matter to the relevant supervisor for him/her to take action unless it states otherwise in your assignment instructions. Always make a note of anything you report and follow it up by completing a report and making an entry in the assignment report book. If you see, any safety hazards report them to the Company Safety Officer.
  • 7. UK SECURITY HANDBOOK Plan Do Check Act – Zone Control System Clive Burgess H&S Manager Assignment Details These documents contain confidential material. What they should contain o A map or plan of the site or premises o How many floors and emergency exits o Where telephones are situated and who can use them o Where the base is situated o Your hours of duty o Names of emergency contacts o Procedures for issuing keys o Emergency procedures o Location of fire alarm call points and fire fighting equipment o Location of fire alarm panel and procedures to carry-out when activated o Where are the access points for the emergency services o Location of water hydrants o Where and when you should patrol o Patrol exclusion areas o High risk or sensitive areas o Potential hazards regarding safety o Dealing with callers o Company search policy o Location of mains supplies, electricity, gas and water o Personnel authorised to enter the assignment o Location of clocking points o Lost and found property procedures o Any special instructions Familiarisation with your assignment plays an important role in your effectiveness as a Security Officer and the more you find out the better prepared you will be. The following list suggests the sort of extra information you will need to find out:- o What business is carried out there? o What is manufactured and stored there o Has the assignment suffered previous loss or damage? o Number of staff employed o Other buildings and businesses in the area o Details of where exits lead o Are there any high value goods o Is there a high fire risk
  • 8. UK SECURITY HANDBOOK Plan Do Check Act Clive Burgess H&S Manager ...‘Prevention it’s Your Responsibility’ Client’s Assignment Guidelines Assignment Instructions May also be referred to as Standing Orders or Standing Instructions Taking over an assignment When taking over a well-established assignment you may well be asked to work with an experienced officer who knows the assignment. Find out as much as you can about your duties. 1. Read your Assignment Instructions 2. Ask the existing officer o About the assignment o What business is carried out there o How many people are authorised to be on the premises and who are they 2. Read the daily occurrence/security logbook and any other relevant documentation that may affect your duties 3. Check what equipment you will be using o Clocks o Torch/Flash light o Two way radio o Phones including mobile phones Confidentiality Use of Telephones Always be careful of what information you disclose over the telephone. Request for personal information about employee (telephone numbers etc) should always be referred to a senior manager. Never disclose information about the security arrangements of the premises where security staff are on duty, this includes such things as alarms or surveillance equipment that is installed. Request for details of goods arriving or leaving the premises and time of their arrival/departure should be regarded with some suspicion and the request should be reported to senior management. Fraud Time Management and Personal Organisation
  • 9. UK SECURITY HANDBOOK Plan Do Check Act Clive Burgess H&S Manager Gate Duty and Site Patrols Main Objective:- o To prevent access by unauthorised vehicles and persons Methods and devices available (These will differ from assignment to assignment) o Identity cards o Gates and barriers o Telephones and radios o Visitor book/passes Your duty may also include vehicle control duties such as checking the car parking arrangements and controlling access to premises. On some building sites, you may be required to hold keys to plant and equipment for issue only to authorised drivers or operators to prevent use by untrained and unauthorised staff. Most duties will involve access control duties in one form or another. If this is your only duty, your main objective is to prevent access by unauthorised persons. Reception Duty and Key Control Main Objective:- o To prevent access by unauthorised persons For control of your client’s keys, the main objectives are to- o Prevent damage or loss by ensuring that no unauthorised person is able to use keys to restricted or secure areas. o Monitor the security, custody and location of all keys for which you are responsible during your tour of duty. Daily Occurrence/Security Log and Incident Reports Used to record the day-to-day running of the assignment and it is your responsibility to maintain it. The following entries should be made on a daily basis. o Signing on and off duty o Recording of incidents and security activities o Start and finish times of patrols Should any company staff want to inspect this log and any other of the assignments documentation, make an entry in the Daily Occurrence/Security logbook and invite them to sign your entry and to write down any specific comments they wish to make.
  • 10. UK SECURITY HANDBOOK Plan Do Check Act Clive Burgess H&S Manager Site Patrols During the first patrol a number tasks must be carried out. These include- o Checking that all external doors are secured o Ensuring that all windows are secured o Checking that internal doors, particularly fire and smoke doors are closed and free from obstructions o Check alarm panels to ensure systems are correctly set where appropriate and look for indications of activation or malfunction o Ensuring that unnecessary electrical appliances around the assignment are switched off and unplugged o Checking the toilets and wash rooms, ensuring that taps are turned off and plugs are out of sinks o Making sure all unnecessary lights are switched off o Any fire extinguishers removed or used as doorstops have been replaced After completing your first patrol, further routine patrols and snap checks should be carried out. For security reasons these should be varied in timing, length and clock point visited, if they are used on that assignment. Searching People and Vehicles Always treat people the way that you would expect them to treat you Do not be afraid to question something that does not appear to be correct Be firm but fair and use tact and courtesy at all times. Remember you have no special powers of arrest or search. You are not the police. If you are searching people or vehicles, you must get the person or vehicle owners permission first. People entering premises should be advised of the search policy by notices displayed at the entrance to the assignment warning them they may be subjected to searches. If a visitor or member of staff refuse to be searched, follow the guidelines in your Assignment Instructions, do not attempted to use any form of force as this may lead to a complaint of assault.
  • 11. UK SECURITY HANDBOOK Plan Do Check Act - General Information Clive Burgess H&S Manager Reporting and Arresting Suspects Evidence There are five types of evidence Direct – What you actually saw, heard or experienced for yourself Primary – The original documents or objects involved in the case Secondary – Copies of primary evidence eg documents Circumstantial – Facts that tend to point to a conclusion, admissible in court but needs supporting with direct evidence Hearsay – Something that was told to you by someone else. This evidence is not admissible in a criminal court of law. On Site Security Control Unit and Welfare Facilities ( Caravan) Guidelines ● Rules and Regulations, Policies and Procedures ● Legislation – English Law ● Theft ● Robbery ● Burglary ● Aggravated Burglary ● Criminal Damage ● Criminal Damage – Endangering Life ● Criminal Damage – possess anything with intent ● Assault ● Vagrancy ● Trespass ● Aggravated Trespass The burden of proof in our legal system, lie with the prosecution.
  • 12. UK SECURITY HANDBOOK Plan Do Check Act Organisation at Work Security Communication Network In some circumstances, the mode of communication is not particularly important. In others it most certainly is. The choice of the method will depend on purpose, but as a rule, face-to- face communication has a particular advantage. The language is likely to be less formal and stuffy than written communication. Questions can be asked and understanding checked. However, as a Security Officer it is important to write down notes and record what you have communicated, as you may need to refer to it in the future. We recommend for you to write the message down, if you cannot communicate it directly to the person it concerns. Report writing and filling in a variety of control logbooks will be part of you daily routine. When completing a report o Use clear, plain English o Be brief and to the point o Refer to any notes made at the time Reports should always contain the following information:- o Officer’s name and rank o For whom the report is intended o A heading to explain what the report is about o Date and time of the incident o Names of any person involved o Names of any witnesses o Facts not opinions Always end your report with your signature and your name in block letters.
  • 13. UK SECURITY HANDBOOK Plan Do Check Act Communication Customer Service – Standard of Care Communication - Getting the right message across Messages and the way they are interpreted are influenced by individual’s attitude and expectations. When conveying a message the outcome may be affected by many factors such as the choice of words,(which may not have the same meaning for the sender and receiver) emphasis or tone of voice. Your body language will also have an effect on the interpretation of the message. ● Personal Notebook ● Hand overs to on coming Security Officers ● Two way Radios ● CCTV ● Photographic Evidence ● Phones – Incoming and Outgoing ● Telephone Log ● Mobile Phones ● Investigations ● Accident Reports ● Search Register ● Vehicle Search Register ● Personnel Searches ● Dog Patrol Report ● Site Patrol Report ● Supervision (Client’s) ● Incident Reports ● Daily Occurrence logbook ● Key Control log ● Daily Diary Entries ● Site Security Control Unit ● Control Centre Security Officers are likely to be the only member of work groups who are expected to communicate with every other member and visitor on a regular basis. Your role is to ensure that all the facts are recorded and that any assistance is afforded to the Client’s Management team.
  • 14. UK SECURITY HANDBOOK Plan Do Check Act Health & Safety Policy: Page 1 of 10 Issue No. 3 Date of Issue: 2nd December 2011 HEALTH & SAFETY POLICY Next Revision – 2nd December 2012 Produced by Clive Burgess 11 November 2011 Health & Safety Manager/Consultant UK Security
  • 15. Health & Safety Policy: Page 2 of 10 Issue No. 3 Date of Issue: 2nd December 2011 Introduction This document sets out the Health & Safety arrangements we have established. We have adopted this standard policy and tailored it to represent our organisation. The following is a description of the type of work that our Company undertakes: Description of Work: Uniformed Mobile and Static Security Guarding. Key Holding, Industry Sectors: Private: Education. Public. Central and Local Government, Healthcare. Retail: Retail Outlets, Shopping Centre. Railways, Construction sites, Manufacturing: Food, Non-Food, Distribution. This document sets a base level of health & safety awareness, and our organisation will develop and improve health and safety knowledge, standards and performance. All Security Staff are required to have SIA licences, part of the certification process covers Health and Safety at Work. Our site induction plan and assignment instructions will reinforce our safety values as will our companies safety policy. Our insurance policy covers guard dogs and rail safe – see policy for details
  • 16. Health & Safety Policy Page 3 of 10 Issue No. 3 Date of Issue: 2nd December 2011 PART 1 General Statement of Policy UK Security is committed to this statement and endorses its contents to everybody involved within the company, with the expectation that all employees match the proprietor’s commitment to Health and Safety. UK Security recognises and accepts its duties under the Health and Safety at Work etc Act 1974 and the associated legislation. The company undertakes, by best practicable means, to: ● Provide and maintain a safe workplace and the means for every employee to work safely in a healthy environment and with suitable welfare facilities. ● Encourage and enable safe working practises amongst all employees ● Ensure that equipment and facilities can be operated and maintained without risk of injury to health. The Company acknowledges that successful implementation of this policy requires full commitment from all levels of management and employees, and requires that: ● All employees are competent and provided with the information, training and supervision necessary to enable them to work safely. ● All employees accept responsibility to take reasonable care for their own health and safety and for the health and safety of other employees, contractors and members of the public who may be affected by their activities. ● All employees co-operate with management or any other authorised person to ensure that statuary obligations are properly complied with. ● Appropriate arrangements are maintained to enable employees and their representatives to communicate and raise concerns about health and safety to management; these arrangements may include reporting procedures and safety representative committees. The Company recognises that a successful health and safety culture can be achieved by observing safe working practises and procedures which are the result of effective risk assessments, good training and learning by experience. The following arrangements promote such a culture: ● Health and Safety performance will be actively measured by health and safety audits and will be monitored through investigation of incidences of injury, ill health or damage to property. ● The company health and safety policy will be subject to continuous review and revision ● .n workplaces shared with other employers we will co-operate with those other employers to ensure a mutually safe workplace Signed: -------------------------------------------------------------------- Date: 2nd December 2011 Name: Terry Stephens Position: Proprietor Health & Safety Policy Page 4 of 10
  • 17. Issue No. 3 Date of Issue: 2nd December 2011 PART 2 Organisation and Responsibilities 2.1 Head of Company (Terry Stephens) The head of the Company has overall responsibility for health and safety in the Company, and will: ● Ensure suitable financial provision is made for health & safety obligations ● Provide appropriate information and instruction to employees ● Ensure work is planned to take into account health & safety issues ● Ensure that staff at all levels receive appropriate training ● Monitor and assess risk to health and safety ● Understand the company policy for health and safety and ensure it is readily available for employees ● Set a personal example when visiting site by wearing appropriate protective equipment ● Actively promote at all levels the company’s commitment to effective health and safety management 2.2 Health and Safety Manager (Consultant) Named person responsible for H&S: Clive Burgess (see Linked In) Experience / qualifications of above person: Over 30 years experience working in the retail, and distribution industry as a Customer Service Consultant and Staff Trainer, in the Manufacturing Industry Clive was a Safety, Health and Environmental Coordinator, and in the Service industry as a Health and Safety Manager and security practitioner. Holds NEBOSH National General Certificate with credit February 2009, an IOSH 'Managing Safely' Certificate and a BESC certificate Clive is also a qualified and certificated Fire marshal and was a member of the standard sea fire service when serving in the Royal Navy. He has been put forward for his Licentiateship City & Guilds Institute award (LCGI) and is about to start his NVQ level 5 Diploma in Occupational Health and Safety (Dip OHS) The Health and Safety Manager will undertake and be responsible for: ● Monitoring the implementation of the health and safety policy throughout the company and reviewing its appropriateness by regular safety audits/inspections carried out in various workplaces ● Investigating accidents and implementing corrective action ● Reviewing health and safety legislation and implementing any new requirements pertaining to the company’s undertaking ● Liaising with managers, employees, sub-contractors and specialists as and when appropriate ● Collating and reporting any accidents reportable under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (R.I.D.D.O.R.) 1995
  • 18. Health & Safety Policy Page 5 of 10 Issue No. 3 Date of Issue: 2nd December 2011 2.3. Employees Section 7 of the Health and Safety at Work Act 1974 states the following: It shall be the duty of every employee while at work - (A) To take reasonable care for the health and safety of himself and of other persons who may be affected by his acts or omissions at work; and (B) as regards any duty or requirement imposed on his employer or any other person by or under any of the relevant statutory provisions, to co-operate with him so far as is necessary to enable that duty or requirement to be performed or complied with. In order for all employees to comply with their legal duties, they will undertake and be responsible for: ● Reading and understanding the Company’s health and safety policy and carry out their work safely and in accordance with it requirements ● Ensuring that all protective equipment provided under a legal requirement is properly used in relation to any instruction / training given and in accordance with this health and safety policy ● Reporting any defects to work equipment immediately to the Site Supervisor ● Reporting to the management any incidents, which have led or might lead to injury or damage ● Reporting any accidents or near misses however minor to the Site Supervisor ● Using the correct tools and equipment for the job in hand and in accordance with training and instructions ● Co-operating with any investigation, which may be undertaken with the objective of preventing re-occurrence of incidents.
  • 19. Health & Safety Policy Page 6 of 10 Issue No. 3 Date of Issue: 2nd December 2011 PART 3 Arrangements 3.1 Communication In order to meet the legal requirements of the Safety Representatives and Safety Committees Regulations and the Health and Safety (Consultation with Employees) Regulations, the company will communicate and consult with all employees on the following issues: ● The content of this policy ● Any rules specific to a site or job ● Changes in legislation or working best practice ● The planning of Health and Safety training ● The introduction or alteration of new work equipment or technology This communication and consultation will take place directly with the employees via regular safety meeting, tool-box talks, e-mails and memo’s posted on the staff notice board on each site or in our mobile office (caravan) 3.2 Training All employees are given training appropriate to their responsibilities in accordance with the Management of Health and Safety at Work Regulations. Training will be provided for the following situations: ● Induction training for new employees (Health and safety awareness, company procedures, rail safe, dog handling, customer service etc) ● The introduction or modification of new/existing machinery or technology ● A change in employee position/work activity or responsibility Training is also specifically provided for work with hazardous substances, use of PPE and manual handling. Any training provided by the company will be formally recorded with a hard copy kept on file. Particular arrangements for specialist training is made for those employees working in high risk areas such as on the rail track or rail sidings or under power lines. 3.3 Risk Assessments The Health and Safety Manager/Consultant will carry out and record formal risk assessments In addition, risk assessments are carried out continuously by identified competent persons within UK Security throughout their work. Hazards are considered and work methods established to minimize the risk of injury to themselves and others affected by the work. Where the employee does not have sufficient knowledge about a specific hazard, such as work in confined spaces, they will take further advice from the H&S Manager/Consultant if required. The head of the Company (Terry Stephens) ensures operators are provided with appropriate instruction and training on risk assessments. 3.4 Method Statements Formal method statements (safe working procedures) will be prepared in writing where the risk is particularly high. The method statements will provide site specific information on the task to be undertaken including site set up, chain of responsibility and will detail a clear sequence of work that would be followed in order to undertake the given task safely
  • 20. Health & Safety Policy Page 7 of 10 Issue No. 3 Date of Issue: 2nd December 2011 3.5 Co-operation with Clients Employees will always familiarise themselves with client procedures when first attending site, in particular general site access, emergency procedures and high risk work activities including permit to work systems. Clients site procedures and specific instructions will be followed at all times. 3.6 Welfare Facilities Wherever possible arrangements will be made with the Client and/or Principal Contractor for the use of Welfare facilities at sites under their management. As a minimum the following requirements will be adhered to: ● Toilet/washing facilities accessible on site ● Eating/rest facilities accessible on site 3.7 Work Equipment All work equipment (including Electrical equipment) used at work, as part of the Company’s undertaking will comply with the Provision and Use of Work Equipment Regulations (P.U.W.E.R.). Before new equipment is introduced into the working environment, an assessment will be made by the Health and Safety Manager/Consultant in order to ascertain that the equipment is suitable for its intended use. Where new equipment is purchased, UK security will check the CE marking (where necessary) and ask for a copy of the EC Declaration of Conformity if one was not supplied. It should be noted that the CE marking is not an assurance that the machine is safe. ● No employee will use work equipment for which they have not received specific training. ● No employee will knowingly misuse work equipment or remove any guards that are in place to minimise a specified risk. ● All work equipment will be maintained and inspected at suitable intervals either internally by a competent person or by specialist external companies. ● The frequency of work equipment maintenance or inspection will be based on manufacturer’s guidance and industry best practice. ● Any maintenance / inspections undertaken on company equipment will be formally recorded with a hard copy left on file. ● If any faults or damage are found on any equipment, stop using the work equipment and report the fault to your Site Supervisor or Terry. 3.8 Personal Protective Equipment (P.P.E.) Appropriate personal protective equipment will be issued to employees as and when necessary for work activities. As good practice, Orange Hi Visibility jackets or vests, hard hat and steal toe capped boots must be worn on any Network Rail sites Training will be provided for employees on the safe use, storage and maintenance of the relevant equipment before issue and a written record detailing what PPE has been issued will be signed by the employees on receipt of the equipment and the hard copy kept on file. Employees have a legal duty to wear PPE as specified in relevant site rules, risk assessments and method statements.
  • 21. Health & Safety Policy Page 8 of 10 Issue No. 3 Date of Issue: 2nd December 2011 Any defects or malfunction of PPE must be reported to: Terry or your site Supervisor. 3.9 Hazardous Substances The risks associated with hazardous substances are considered for all work activities. Alternative less harmful substances are used wherever possible. In case of risks to health, PPE is provided and used by employees, and health surveillance undertaken where necessary. Before any hazardous substances are used during a work process, a material safety data sheet (MSDS) will be requested from the supplier and an appropriate assessment made of the risks from that substance undertaken by Health and Safety Manager/Consultant, in line with the Control of Substances Hazardous to Health Regulations (COSHH). An inventory of all substances and materials hazardous to health is held at head office. 3.10 First Aid & Accident Reporting Adequate first aid provision will be made at every place of work occupied by the Company. Each first aid box shall be suitably marked and be easily accessible to all employees at all times when they are at work. On Site – the first aid box is located in the portable cabin/caravan Qualified First Aider / Appointed Person: To be nominated as per assignment On Project Sites – wherever possible arrangements are made with clients/principle contractors to use their first aid facilities. Where this is not possible, a member of the project team will nominated as the appointed person for first aid and a first aid box supplied, which will contain adequate supplies for the total number of employees on site. All accidents MUST be reported to your Site Supervisor and the details recorded in the accident book (held at head office). Serious accidents where hospital treatment is required must be reported to the Terry and the Health and Safety Manager/Consultant as soon as possible after the incident. Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (R.I.D.D.O.R.): Certain accidents are reportable to the HSE’s Incident Contact Centre. Terry/the Health and Safety Manager/Consultant must be notified as soon as practicable after incidents causing the following injuries: ● any work related injury that leads to an employee being absent from work for more than 3 working days ● fracture other than to fingers, thumbs or toes; amputation; ● dislocation of the shoulder, hip, knee or spine; ● loss of sight (temporary or permanent); ● chemical or hot metal burn to the eye or any penetrating injury to the eye; ● Injury resulting from an electric shock or electrical burn leading to
  • 22. Health & Safety Policy Page 9 of 10 Issue No. 3 Date of Issue: 2nd December 2011 ● unconsciousness or requiring resuscitation or admittance to hospital for more than 24 hours; ● Any other injury: leading to hypothermia, heat-induced illness or unconsciousness; or ● requiring resuscitation; or requiring admittance to hospital for more than 24 hours. However the law in relation to RIDDOR is fluctuation and in the midsts of change...this will require to be reviewed as and when the law changes. 3.10 Asbestos Before any work commences on a client’s site, all employees are to make a request to view the site-specific asbestos register. The position and condition of any asbestos that may be in the area where you will be working should be noted within the asbestos register. If asbestos is noted within your potential work area, contact Terry, and the Health and Safety Manager/Consultant for further instruction. Due to the nature of our works on older buildings, there could be a risk of exposure to asbestos. If, during your works, you see a fibrous material that you think may be asbestos, you should: stop work immediately prevent any dust/fibres being released e.g. turn off power tools, minimise air movement etc ● evacuate the immediate area and prevent access by others e.g. the public ● inform those responsible for the premises and the Health and Safety Manager ● so that the necessary sampling can be arranged ● do not return to that area until informed that it is safe to do so Remember, if you are uncertain as to the content of the material, stop work and seek advice. 3.11 Manual Handling Manual handling risks are considered prior to each work activity. The method of work is adapted to minimise manual handling risks wherever possible, including use of alternative lifting and carrying methods. Our employees are advised not to manually handle loads which they feel incapable of moving safely. 3.12 Fire Safety & Emergency Procedures It is the Company’s policy to take account of fire hazards in the workplace. All employees have a duty to conduct their operations in such a way as to minimize the risk of fire. This involves compliance with the Company’s no smoking policy and site rules, keeping combustible materials separate from sources of ignition and avoiding unnecessary accumulation of combustible materials. Site Supervisors or designated security officers are responsible for keeping their operating areas safe from fire, ensuring that their staff is trained in proper fire prevention practices and emergency procedures. The person with responsibility for the maintenance and testing of fire alarms and fire fighting equipment is:Terry or the Health and Safety Manager/Consultant. In the event of the fire alarm being activated, or in any other emergency situation (e.g. bomb scare), all employees must leave the building or rail siding by the nearest available exit and assemble at the designated assembly point.
  • 23. Health & Safety Policy Page 10 of 10 Issue No. 3 Date of Issue: 2nd December 2011 3.13 Sub-Contractors Sub-contractors are instructed primarily on the basis of their technical capability, though due regard is also taken of health and safety. Serious breaches of health and safety and the contractor’s capability for specific risks will be taken into account during the selection process. Activities that we sub-contract include: ● Security on Railway sidings and track vehicle protection Sub-contractors health & safety arrangements would be assessed by requesting the following documents Sub Contractors Questionnaire – Sub Contractors Statement. We would manage / supervise / monitor sub-contractors activities by the following means: ● Security Certification and or CITB/CSCS Cards or Rail/Track Safe Card ● Job completion checks by Client/Manager/Supervisor. Random Audits. Client’s Monthly Feedback. 3.14 Public safety The safety of members of the public and other contractors is considered at all times whilst on site. Any work area that could place others at risk due to the Company’s activities will be closed off by appropriate means (e.g. safety signage, bollards, tape, hoarding) in order to restrict access. 3.15 Other Important Health & Safety information All operatives are trained to carry out specific tasks. Follow up training as and when new methods, new equipment or legislation is on-going. Regular Tool Box Talks are carried out. Proprietors/Manager/Supervisor observation identifying areas that require additional training. All employees had a good understanding of English and are able to read and understand COSHH Data Sheets, Method Statements and Risk Assessment, Evacuation Procedures, Managing Violence. Avoiding Conflict.