2. http://www.hotelh10conquistad
or.com/fr/index.html

3. TARGET CUSTOMER
 Families
 Persons who look for the sun and for the heat
 Young people
 Middle Class
 Customers who want to relax

4. RESEARCH OF HOTEL
 The customer has to go on internet and type on
google « Hotel Tenerife , playa de las Americas »
 First page on Google
 It appears as the third hotel
 The first site which appears is OTA (booking.com)

5. WHY THIS HOTEL ?
 4 star hotel
 Tenerife
 Good comments on tripadvisor
 Professional space
 Specialized services
 Privilege customers

6. RESERVATION
o On the website
www.hotelh10conquistador.com
o On tripadvisor, booking or expedia
o Fast and effective

7. OTA
 Allow customer to make the reservation
 Give more information
 Allow the customer to see comments
 Plan the travel
 Find other service

8. THANK YOU