Usability Testing On A Budget
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How to pull off some usability testing Presented at eduWEB Conference 2009
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Usability Testing On A Budget
- 1. Budget Usability Testing or More Testing, Fewer Excuses Chas Grundy University of Notre Dame eduWeb 2009
- 2. Why bother testing? Testing helps you discover problems before they can publicly humiliate you.
- 6. If it's a pain to do, you probably won't do it.
- 7. The Rules 1. Little or no money (< $50) 2. Little or no time (< 2 hours) 3. Little or no expertise (could start today)
- 8. Screw the scientific method
- 9. Learning Something is Better Than Learning Nothing
- 10. Learning What do you want to learn? How can you learn it? Who can you learn it from? When to test?
- 11. Test early, test often Writing and Editing Content into Website Review Website Content Planning Testing Launch Website Design Mockups Build Templates Test Test Test Test Test Test
- 12. You can test anything Paper Prototypes Wireframes Mockups Pages Live sites Competitors’ websites
- 13. Designing Your Tests Get task-oriented Don’t give away the answer There are no right and wrong answers Let the user do the talking Don’t ask open-ended questions
- 14. People will create opinions if you ask for them.
- 15. What users say isn't what they do. I hate scrolling. I would never click there. Nobody would do that.
- 17. Everything you do could be wrong.
- 18. It's not good enough just to learn, you have to take action Analysis – reviewing the results Fix the obvious Do a special test for the hard stuff Re-test to make sure you got it right
- 19. Design once, increment forever
- 20. Test early, test often At the end of the project is too late!
- 21. The Actual Tests - Tools Windows Camtasia ($179) * Morae ($1,120) * Jing Pro ($15) Windows Media Encoder (free) Mac Silverback ($50) Screenflow ($90) * Jing Pro ($15) Any screencasting/recording tool can work. * educational discount
- 22. Resources Don’t Make Me Think, Steve Krug useit.com, Jakob Nielsen usability.gov Start a Usability Testing Program in 5 Days http://www.edustyle.net/blog/?p=445 More: http://delicious.com/chasgrundy/usability
- 23. So long and thanks for all the fish Chas Grundy University of Notre Dame twitter @chasgrundy blog grundyhome.com email chas@grundyhome.com
Notas do Editor
- Who does testing now? How often? (weekly, monthly, every project, never?)
- 3 reasons my team talked about, but never actually did any testing
- Not worried about statistically significant, no confidence intervals, not representative samples
- Development site: “Donate to Notre Dame” and “How much for alumni football lottery?”
- Don’t let your users be the designers.
- Don’t let users put themselves in someone else’s shoes.That’s your job and you’re a lot better at it.
- Swallow your pride and let users surprise you