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Introduction to Governance Frameworks  A selection of governance tools and how they may be used. Elegant Solutions Boyd Carter - 2006 Copyright © 2006 elegantsolutions.ca (Permission is granted to use unchanged.  elegantsolutions.ca)  www.elegantsolutions.ca
Governance – OECD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Governance – CIMA ,[object Object],[object Object]
Governance –  it SMF ,[object Object],[object Object]
Governance In Context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Governance Cycles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cycles – Quality (Deming) ,[object Object],[object Object],[object Object],[object Object],Plan Do Check Act
Cycles – Quality (Deming) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ishikawa expanded Deming's four steps into the following six:  Source:  http://dtiinfo1.dti.gov.uk/mbp/bpgt/m9ja00001/m9ja0000110.html#ishikawa
Cycles – OECD ,[object Object],[object Object],[object Object],[object Object],[object Object],A. Macintosh. Using information and communication technologies to enhance citizen engagement in the policy process. In Promises and Problems of E-Democracy: Challenges of Online Citizen Engagement. OECD, Paris, 2004.
Cycles – Balanced Scorecard ,[object Object],[object Object],[object Object],[object Object],[object Object],Measuring and Improving IT Governance Through the Balanced Scorecard  By Wim Van Grembergen and Steven De Haes  Copyright © 2005 Information Systems Audit and Control Association. All rights reserved.
Cycles – ITIL ,[object Object],[object Object],[object Object],[object Object],[object Object],ITIL.org  ·  ITIL V3 - Service Life Cycle  ·  Service Strategy
Cycles – TOGAF The US Federal CIO Council’s perspective ,[object Object],[object Object],[object Object],[object Object],From TOGAF version 8.1,  and The US Federal CIO Council’s " A Practical Guide to Federal Enterprise Architecture”
Cycles – COBIT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From Article:  IT Governance Hands-on:  Using COBIT to Implement IT Governance1 By Luc Kordel, CISA, RE, CISSP, CIA, RFA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cycles – Buffalo City ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From a thesis by Quinton Walter Williams, January 2006, Masters of Business Administration, Rhodes Investec Business School, RHODES UNIVERSITY, entitled:  IMPLEMENTING PERFORMANCE MANAGEMENT AT LOCAL GOVERNMENT LEVEL IN SOUTH AFRICA: A CASE STUDY ON THE IMPACT OF ORGANISATIONAL CULTURE.
Cycles – Quality Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Frameworks – COSO PWC Presentation:  COSO 1 COSO 2 PWC ERM-SET.pdf
Frameworks – COSO   COSO for Smaller Public Companies (COSO 3) Image from Volume 2 of COSO’s Internal Control over Financial Reporting – Guidance for Smaller Public Companies
Frameworks – COSO Image from COSO’s ERM – Integrated Framework
Frameworks – COSO Image from COSO’s ERM – Integrated Framework
Frameworks – COSO Example of Framework Content Image from Resolver’s Compliance Framework
Frameworks – COBIT COBIT Products Image from the IT Governance Institute’s COBIT4
Frameworks – COBIT The COBIT Cube Image from the IT Governance Institute’s research-PMBOK-Mapping-COBIT
Frameworks – COBIT COBIT Mapped to PMBOK COBIT is also Mapped to SEI-CMM, Prince2, ITIL, COSO, TOGAF & ISO 17799 Image from the IT Governance Institute’s research-PMBOK-Mapping-COBIT
Frameworks – COBIT COBIT Quickstart to Estimate Scope Image from the IT Governance Institute’s COBIT Quickstart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],In this example, the small company is very dependent on its Information Technology.  This would indicate the use of  COSO for Smaller Public Companies  for the Business Framework and either a complete COBIT Framework for IT or an extended  COBIT Quickstart  with applicable portions of the complete COBIT Framework added to the project.
Frameworks – COBIT VALIT To Optimize IT Investments Image from the IT Governance Institute’s VALIT-Framework
Frameworks – COBIT VALIT To Optimize IT Investments Image from the IT Governance Institute’s VALIT-Framework
Frameworks – COBIT Example of Framework Content Image from Resolver’s Compliance Framework
Frameworks – ITIL From a GC IT Services Perspective With COBIT for Program Management Image from The Treasury Board Profile of GC Information Technology Services http://www.tbs-sct.gc.ca/cio-dpi/webapps/technology/profil/profil05_e.asp
Frameworks – ITIL From an HP IT Services Planning Perspective A common ITIL Image, this one from HP’s IT Service Management and IT Governance: Review, Comparative Analysis and their Impact on Utility Computing
Frameworks – ITIL From an Application Services Library Perspective Another common ITIL Image, this one from ASLfoundation.org Planning to Implement Service Management Service Management Service Support Service Delivery T h e B u s i n e s s The  Business  Perspec- tive Applications Management ICT Infra- structure Mgt T h e T e chnology Security Management
Frameworks – ITIL From an HP IT Services Operations Perspective A common ITIL Image, this one from HP’s IT Service Management and IT Governance: Review, Comparative Analysis and their Impact on Utility Computing
Frameworks – BSC From an IT Governance Perspective Image from the IT Governance Institute’s Information Systems Control Journal The Balanced Scorecard and IT Governance By Wim Van Grembergen, Ph.D.
Frameworks – BSC From an IT Governance Perspective Image from the IT Governance Institute’s Information Systems Control Journal The Balanced Scorecard and IT Governance By Wim Van Grembergen, Ph.D.
Frameworks – BSC ,[object Object],[object Object],[object Object],[object Object],From a Performance Measurement Presentation in the archives of the Faculty of Technology, Policy and Management, TBM.tudelft.nl, slide context attributed to:  R.S. Kaplan, The balanced scorecard, 1996 Strategy to Operational Terms To succeed financially, how should  we appear to our shareholders? initiatives targets measures objectives Financial initiatives targets measures objectives initiatives targets measures objectives initiatives targets measures objectives To achieve our vision , how should we appear to our customers ? To satisfy our shareholders and customers what business processes must we aim at? Customer Internal Business Process To achieve our vision, how will we sustain our ability to change and improve ? Learning  and Growth The balanced scorecard provides a framework to translate a strategy into operational terms Vision and strategy
Frameworks – TOGAF From TOGAF version 8.1
Frameworks – TOGAF From TOGAF version 8.1
Frameworks – Zachman From TOGAF version 8.1, Framework image from ZIFA.com
Standards – AcSOC & PSAB ,[object Object]
Standards – PSAB ,[object Object],[object Object]
Standards – ISO/IEC 17799 ,[object Object],[object Object],[object Object]
Standards – CMMI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CMMI as described by: 1 initial Project  management Process definition Process  measurements Process control Ad hoc, chaotic 4 quantitatively managed Proces performance is predictable 2 managed Projects perform according to plan 5 optimizing Continually improving of process performance 3 defined Projects are more consistent  across the organization
Standards – ISO 17799 Domains ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standards – ISO 17799 ,[object Object],[object Object],[object Object],[object Object]
Standards – PMBOK® ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standards – PMBOK® ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Processes –  Six Sigma Six Sigma   was invented by Motorola in 1986 as a way to measure defects and improving quality. Since then, it has evolved to a business improvement methodology that focuses an organization on customer requirements, process alignment, analytical rigor and timely execution.
Processes –  Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Processes – LEAN (Kaizen) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],From a TechHelp presentation, www.techhelp.org
Integration Matrix ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integration Matrix * See note on Bill 198 – next slide DIRECTIVES - REQUIREMENTS FRAMEWORKS STANDARDS PROCESSES IT POLICY-BASED INITIATIVES ,[object Object],[object Object],[object Object],[object Object],IT SUSTAINMENT ,[object Object],[object Object],[object Object],[object Object],IT DEVELOPMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],IT GOVERNANCE INTEGRATING FRAMEWORK IS COBIT COSO ISO 17799 ITIL BSC PMBOC TOGAF PSAB CMMI TOOLS FOR SUCCESS – SIX-SIGMA / LEAN /  OTHER INITIATIVES
BILL 198 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley Why is this document so important?
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) Internal Controls - Integrated Framework (Not ERM) Version 2.0  benefits from lessons learned during the first two years. Auditing Standard 2 (AS2) COBIT Control Objectives ITIL Activities ISO 17799 Security Sarbanes-Oxley Act of 2002 Bill 198
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp   1.  Plan and Scope 2.  Assess Risk
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp   3  Document Controls 4.1  Evaluate Design 4.2  Evaluate Operational Effectiveness
Integration – How to Integrate  IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp   5.  Evaluate and Remediate Deficiencies 6.  Build Sustainability
Integration – How to Integrate  IT Governance Based on COBIT4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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Governance Tools Boyd Carter 2006

  • 1. Introduction to Governance Frameworks A selection of governance tools and how they may be used. Elegant Solutions Boyd Carter - 2006 Copyright © 2006 elegantsolutions.ca (Permission is granted to use unchanged. elegantsolutions.ca) www.elegantsolutions.ca
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  • 16. Frameworks – COSO PWC Presentation: COSO 1 COSO 2 PWC ERM-SET.pdf
  • 17. Frameworks – COSO COSO for Smaller Public Companies (COSO 3) Image from Volume 2 of COSO’s Internal Control over Financial Reporting – Guidance for Smaller Public Companies
  • 18. Frameworks – COSO Image from COSO’s ERM – Integrated Framework
  • 19. Frameworks – COSO Image from COSO’s ERM – Integrated Framework
  • 20. Frameworks – COSO Example of Framework Content Image from Resolver’s Compliance Framework
  • 21. Frameworks – COBIT COBIT Products Image from the IT Governance Institute’s COBIT4
  • 22. Frameworks – COBIT The COBIT Cube Image from the IT Governance Institute’s research-PMBOK-Mapping-COBIT
  • 23. Frameworks – COBIT COBIT Mapped to PMBOK COBIT is also Mapped to SEI-CMM, Prince2, ITIL, COSO, TOGAF & ISO 17799 Image from the IT Governance Institute’s research-PMBOK-Mapping-COBIT
  • 24.
  • 25. Frameworks – COBIT VALIT To Optimize IT Investments Image from the IT Governance Institute’s VALIT-Framework
  • 26. Frameworks – COBIT VALIT To Optimize IT Investments Image from the IT Governance Institute’s VALIT-Framework
  • 27. Frameworks – COBIT Example of Framework Content Image from Resolver’s Compliance Framework
  • 28. Frameworks – ITIL From a GC IT Services Perspective With COBIT for Program Management Image from The Treasury Board Profile of GC Information Technology Services http://www.tbs-sct.gc.ca/cio-dpi/webapps/technology/profil/profil05_e.asp
  • 29. Frameworks – ITIL From an HP IT Services Planning Perspective A common ITIL Image, this one from HP’s IT Service Management and IT Governance: Review, Comparative Analysis and their Impact on Utility Computing
  • 30. Frameworks – ITIL From an Application Services Library Perspective Another common ITIL Image, this one from ASLfoundation.org Planning to Implement Service Management Service Management Service Support Service Delivery T h e B u s i n e s s The Business Perspec- tive Applications Management ICT Infra- structure Mgt T h e T e chnology Security Management
  • 31. Frameworks – ITIL From an HP IT Services Operations Perspective A common ITIL Image, this one from HP’s IT Service Management and IT Governance: Review, Comparative Analysis and their Impact on Utility Computing
  • 32. Frameworks – BSC From an IT Governance Perspective Image from the IT Governance Institute’s Information Systems Control Journal The Balanced Scorecard and IT Governance By Wim Van Grembergen, Ph.D.
  • 33. Frameworks – BSC From an IT Governance Perspective Image from the IT Governance Institute’s Information Systems Control Journal The Balanced Scorecard and IT Governance By Wim Van Grembergen, Ph.D.
  • 34.
  • 35. Frameworks – TOGAF From TOGAF version 8.1
  • 36. Frameworks – TOGAF From TOGAF version 8.1
  • 37. Frameworks – Zachman From TOGAF version 8.1, Framework image from ZIFA.com
  • 38.
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  • 46. Processes – Six Sigma Six Sigma was invented by Motorola in 1986 as a way to measure defects and improving quality. Since then, it has evolved to a business improvement methodology that focuses an organization on customer requirements, process alignment, analytical rigor and timely execution.
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  • 52. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley Why is this document so important?
  • 53. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) Internal Controls - Integrated Framework (Not ERM) Version 2.0 benefits from lessons learned during the first two years. Auditing Standard 2 (AS2) COBIT Control Objectives ITIL Activities ISO 17799 Security Sarbanes-Oxley Act of 2002 Bill 198
  • 54.
  • 55. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp
  • 56. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp
  • 57. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp 1. Plan and Scope 2. Assess Risk
  • 58. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp 3 Document Controls 4.1 Evaluate Design 4.2 Evaluate Operational Effectiveness
  • 59. Integration – How to Integrate IT Control Objectives for Sarbanes-Oxley (Cont.) * From the InsideSarbanesOxley.com blog http://www.insidesarbanesoxley.com/sarbanes_oxley_blog/archive/2006_10_01_index.asp 5. Evaluate and Remediate Deficiencies 6. Build Sustainability
  • 60.