Webinar: blueKiwi with AIIM the actual recording is at http://tinyurl.com/6rwrdj

1. All the way from “Royal Ascot”… Rob Gray UK Country Manager

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11. Some of our Customers

12. QUICK POLL…

13. Web 2.0 ?

15. The Participative Web

22. What does this mean for us?

23. People have different behaviours

24. The participative enterprise

25. It’s not about technology

26. PEOPLE + CULTURE

27. Why do it?

29. How to do it…

30. Start with people…. and have an objective

32. Distributed Teams = Communities GM CEO HR Finance IT Corporate Marketing and Sales GM Sales Marketing IT R&D GM GM Sales Marketing IT R&D Sales Marketing Sales Marketing Sales Marketing GM

33. People networks & Communities Finance Exec community GM CEO GM GM GM Sales Marketing HR IT IT R&D Corporate Marketing and Sales Sales Marketing IT R&D Sales Marketing Sales Sales Marketing Marketing GM

34. People Networks and communities Sales Marketing HR Finance IT IT R&D Corporate Marketing and Sales Sales Marketing IT R&D Sales Marketing Sales Sales Marketing Marketing community GM CEO GM GM GM GM

35. Internal and External Sales Marketing HR IT IT R&D Corporate Marketing and Sales Sales Marketing IT R&D Sales Marketing Sales Sales Marketing R&D community Customer community Alumni GM CEO GM GM GM GM

36. It’s not about technology

37. It’s about… Sharing ideas Identifying Expertise Becoming more agile Being more competitive Getting the most out of people Building virtual teams

38. And as people work together…

39. Extract the valuable knowledge

40. What are the “noisiest” conversations in the whole organisation? Who contributes the most in the UK community? What is the “most viewed” topic at the moment? Who works with who? Who is an expert in biofuels? Who adds value to their teams? Whose contributions is the CEO reading? Show me everything that John has contributed

41. What about information management?

42. Creating information… (everyone can author)

43. Control: using channels (taxonomy) widgetX profiles supply competition China IT innovation climate change election biofuels uranium Shareholder value press Empowerment: using tags (folksonomy) Sales Prospects Renewals Proposals R&D Products xyz abc Ideas

44. Consuming information… (avoiding overload)

45. widgetX profiles supply competition China IT innovation climate change election biofuels uranium Shareholder value press Subscribe via RSS or email All conversations about “uranium” published to the “R&D ideas” channel in the “ Sales Prospects Renewals Proposals R&D Products xyz abc Ideas

46. bubble-up interesting things

47. At blueKiwi we call this ‘decibels’

48. Manual ranking/ratings don’t work in the Enterprise…

49. This needs to be implicit…

50. Content is interesting if… people read, comment or bookmark it. Content is more interesting if… an *expert* reads, comments and bookmarks it..

54. Return on Investment

55. Not always a financial return… How will it improve the org? How will you measure that?

56. Examples…

63. Making it Happen

64. Start Small Have an objective Start with people Drive participation Measure usage Understand usage Review Extend/Expand Learn from success AND failure

65. Example of participation analysis

66. How can blueKiwi help you?

68. Thank You! [email_address] www.twitter.com/robgray Tel: 0845 6800 994