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Print Meet Digital, Digital Meet Print:
A Matchmaking	

A Print Publishing Perspective
Is this a “print technologist”?
Print may
have had a
particular
view of the
museum
publishing
world …	


Print Publisher
“death  
of  print”

Google  glass

people  loaded  into  
software

“ b e y o n d    h e r e    b e    m o n s t e r s ”

mobile  web
conv ers ion  

“what’s  a  CMS  again?
d

not-­‐so-­‐mobile  web

medialabs,  
hackathons
i

g

enhanced  thingies

i

t

a

l

  

metadata

r

i

v

e

r

GOOGLE

POD
PDFs

apps

ebooks,  epub,  estuff

website

Amazon

email

great  big  piles  of     
big,  fat  books
Which led to a bad reputation 
for Print …	

❡  Slow to react to changing publishing industry	

❡  Slow to bring publications to market	

❡  Slow to encourage curators to adapt to changing
audience behaviors	

❡  Slow to embrace new technologies	

❡  Slow to update workflows to inculcate digital content
preparation into Print	

❡  Slow to … well, just slow
Print realities #1: 
curatorial vision, dual mission	

“What we need to correct are the
incorrectnesses.”	

--A curator, when asked why we needed
another round of proofreading on their book
(on month 17 of this project)
Print realities #2: Print works	

“[W]e’re spending an incredible amount of effort trying
to recreate the print experience online. And I think
that’s a terrible mistake. Print books are a very mature
tech. They don’t require a lot of power. They’re very
durable. They’re easy to access. And we all understand
how they work.”	

--Ed Finn, Director of Arizona State University’s
Center for Science and the Imagination, at the Frankfurt Book Fair
Print realities #3: Print IS digital	

❡ The only thing analog about Print is the final
book (ok, besides the piles of hard copy marked
up with red pencils … ).	

❡ Digital technologies are used in all stages of
production, from editing to archiving.	

❡ Lack of cross-functionality with Digital is as
much a result of unplanned content growth
across the institution as it is a departmental
directives.
Print Publishing at the Met 	

	

❡  Modern Editorial Department began in 1964.	

❡  Staff of 25 full-time editors, production, photo
researchers, admin, complemented by twice that number
of freelancers	

❡  25 titles per year: exhibition catalogues, collection
catalogues, quarterly bulletin, scholarly journal	

❡  Solid sales in niche art-book market	

❡  Continued strong buy-in from curators	

❡  Institutional support for and dedication to role for print
in museum’s mission and the curatorial vision
The value of Print	

❡  Thorough editorial development 	

❡  Experience with scholarship and apparatus	

❡  Exhaustive (CMYK) color-correction of images 	

❡  Longtime relationships with rights holders	

❡  Usefulness proven by the increasing number of departments I
send our files to after publication	


How do we leverage these strengths into the
digital experience?
Print and Digital: a comparison	

Print

Digital

Speed

Slow, measured in months or Fast, measured in weeks or
years
months

Stages

Proofs and pages, very
deliberate progress

Iterative, agile

Format

Well-established, based on
page concept

Often TBD, moving away from
the page concept

New
technologies

Slow to embrace because of
complexity of workflow

Quick to embrace, the two are
intimately tied together

“Scholarly
Time”

Frozen at moment of printing Can be dynamic, involve
feedback from audience
Print meets Digital at the Met:

MetPublications
Preserving Print …
While linking to Digital resources
MetPublications by the numbers	

From launch (10/10/12– 9/20/13):
Visits: 687,782
Average Visits/Month: 62,526
Average Unique Visits/Month: 35,678	

Total Book Views on Google: 881,643
Total Page Views on Google: 14,978,556	

Contains entries for 900 print publications since 1964.	

While PDFs are available, it’s the searchable online pages and the
portal into the Met’s digital offerings that people want.	

Small print-on-demand program continues curatorial buy-in.
Print, Digital, and MetPublications	

Editorial

Digital Media (Online
Publications group)

Speed

Fast scanning, conversion,
approval process

Labor-intensive tagging and
linking to existing online
content

Stages

Followed Digital’s lead on
workflow

Iterative design concepts
though uploads to system
architecture could be slow

Format

Was open to format
designed by Digital Media

Strong belief in requirements
meant format rather fixed

New
technologies

Got used to new workflows

Had to work with existing
architecture, technologies

“Scholarly
Time”

Newer books in MetPubs can Not dynamically updated
get reprinted if demand
The next connection: Guide to the Met	

❡  Original print version, early 2012	

❡  On MetPublications, fall 2012	

❡  Six translated print editions, late
2012 (also on MetPubs)	

❡  Four more translated print editions,
spring 2014	

❡  Expansive online feature based on
print edition planned for 2014	

❡  ePub or other device-based version,
led by Editorial, planned for 2014	

ISBN 978-1-58839-510-8

           

大
都
会
艺
术
博
物
馆

指
南
Chinese
中文

大都会艺术博物馆

指南
Chinese / 中 文
More than just print or digital: 
a “content mandala” of the Met	

THE AUDIENCE MAKES CONTENT
“It ’s Time We Met ”

“Hack the Met ” (unofficial tours)

Comments
Social Media
Actually
Visiting
the
Building
Making
3D
copies of art
Drawing in
the galleries
Volunteering

Instagram/Flickr

Blog posts

EXTERNAL/VENDORS
bucket lists

digitization

lectures

eBook conversions

Met
Publications
Apps
82nd and
Fifth
Longform
Bulletins
Scholarly
Journal

restaurants
Adobe
DPS

INTERNAL

Editorial
Spectrum

XML-based workflows
Exhibitions

Design
TMS
Libraries
Joint projects

CONTENT
STREAM
Collections

Hackathons

Website
Research
Database

Connections
Blog

Concerts 
Lectures

Books
MetSelects

Social Media

INTERNAL

print on demand

Timeline of
Art History

Online Publications

Audio tours

Merchandise
Aritst in Residence

“Talking
back
to the
books”
Yelp, Trip
Advisor, etc.
Making their
own books?

EXTERNAL/VENDORS

Exhibitions

Pintarest

THE AUDIENCE MAKES CONTENT

CONTENT
STREAM
Collections
Or how about a “content grid”?	

PHYSICAL
Signage and
Visitor Services
Exhibition Design

I
N
T
E
R
N
A
L

DAM

Libraries
Hack-a-Thons

Content
Planning

Books
Gallery Talks

Restaurants
Artist in
Residence
Signage and
Visitor Services

Pre-visit
Planning
File servers

XML/CMS

Collections
MetPublications
Research Database
Audio Guide
Timeline of Art History
Connections

TMS

82nd and Fifth

Website
Social media

Sharepoint Servers

VIRTUAL

ebooks

E
X
T
E
R
N
A
L
What Print can learn from Digital	

❡  Better sales, marketing, research, analytics	

❡  Better “agility” in workflow	

❡  Better content management	

❡  Post-publication involvement with authors and audience	

❡  Finding the next great art publishing format …
What Digital can learn from Print	

❡  Longer engagement (“slow cooking”) for “artisanal
content,” for both text and images	

❡  Improving parallel workflows	

❡  Familiarity with thorough research techniques for
scholarly apparatus	

❡  A history of experimenting with “a very mature
technology”	

❡  Long history of dealing with rightsholders
A final view of internal, external,
and audience relationships	

VISITOR
EXPERIENCE
RESEARCH
DATABASES

CMS

?
EXPORTREADY
CONTENT

UX
PUBLISHING
Or is it? 

Print and Digital now serve Visitor Experience	


VISITOR
EXPERIENCE
UX

RESEARCH
DATABASES

CMS

EXPORTREADY
CONTENT

PUBLISHING
Moving forward: 
Print and Digital	

❡  See Museum as a single publishing entity	

❡  See print readers as users of content, too	

❡  Analyze context of print	

❡  Coordinate content streams as early as possible to
allow for best slow and fast workflows side by side	

❡  It’s not just a good CMS … institutional willingness
to mix Print and Digital is a matter of willpower and
priorities, not just tech
Ideas for integrating Print into
the future of museum content	

❡  Discussion of best practices for most sensible use of content
developed for print in other contexts and containers	

❡  Workshop for improving internal content flows within the
institution	

❡  Hack-a-thon/lab for producing different kinds of content,
including print (looking beyond the traditional catalogue)	

❡  Encourage cross-pollination of Print and Digital workflows,
timeframes, and mindsets … 	

Print publishers are standing by … whether we know it or not …
Thank you MCN! 
My contact information	

Robert Weisberg
Senior Project Manager
Editorial Department
The Metropolitan Museum of Art
1000 Fifth Avenue
New York, NY 10028-0198
212-650-2398	

Email: Robert.Weisberg@metmuseum.org	

Twitter: @beyondDTP	

Blogging at Beyond the Printed Page: digitalpublishingbliki.com

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Robert Weisberg MCN 2013 Print Meet Digital: A Print Perspective

  • 1. Print Meet Digital, Digital Meet Print: A Matchmaking A Print Publishing Perspective
  • 2. Is this a “print technologist”?
  • 3. Print may have had a particular view of the museum publishing world … Print Publisher “death   of  print” Google  glass people  loaded  into   software “ b e y o n d   h e r e   b e   m o n s t e r s ” mobile  web conv ers ion   “what’s  a  CMS  again? d not-­‐so-­‐mobile  web medialabs,   hackathons i g enhanced  thingies i t a l   metadata r i v e r GOOGLE POD PDFs apps ebooks,  epub,  estuff website Amazon email great  big  piles  of     big,  fat  books
  • 4. Which led to a bad reputation for Print … ❡  Slow to react to changing publishing industry ❡  Slow to bring publications to market ❡  Slow to encourage curators to adapt to changing audience behaviors ❡  Slow to embrace new technologies ❡  Slow to update workflows to inculcate digital content preparation into Print ❡  Slow to … well, just slow
  • 5. Print realities #1: curatorial vision, dual mission “What we need to correct are the incorrectnesses.” --A curator, when asked why we needed another round of proofreading on their book (on month 17 of this project)
  • 6. Print realities #2: Print works “[W]e’re spending an incredible amount of effort trying to recreate the print experience online. And I think that’s a terrible mistake. Print books are a very mature tech. They don’t require a lot of power. They’re very durable. They’re easy to access. And we all understand how they work.” --Ed Finn, Director of Arizona State University’s Center for Science and the Imagination, at the Frankfurt Book Fair
  • 7. Print realities #3: Print IS digital ❡ The only thing analog about Print is the final book (ok, besides the piles of hard copy marked up with red pencils … ). ❡ Digital technologies are used in all stages of production, from editing to archiving. ❡ Lack of cross-functionality with Digital is as much a result of unplanned content growth across the institution as it is a departmental directives.
  • 8. Print Publishing at the Met ❡  Modern Editorial Department began in 1964. ❡  Staff of 25 full-time editors, production, photo researchers, admin, complemented by twice that number of freelancers ❡  25 titles per year: exhibition catalogues, collection catalogues, quarterly bulletin, scholarly journal ❡  Solid sales in niche art-book market ❡  Continued strong buy-in from curators ❡  Institutional support for and dedication to role for print in museum’s mission and the curatorial vision
  • 9. The value of Print ❡  Thorough editorial development ❡  Experience with scholarship and apparatus ❡  Exhaustive (CMYK) color-correction of images ❡  Longtime relationships with rights holders ❡  Usefulness proven by the increasing number of departments I send our files to after publication How do we leverage these strengths into the digital experience?
  • 10. Print and Digital: a comparison Print Digital Speed Slow, measured in months or Fast, measured in weeks or years months Stages Proofs and pages, very deliberate progress Iterative, agile Format Well-established, based on page concept Often TBD, moving away from the page concept New technologies Slow to embrace because of complexity of workflow Quick to embrace, the two are intimately tied together “Scholarly Time” Frozen at moment of printing Can be dynamic, involve feedback from audience
  • 11. Print meets Digital at the Met: MetPublications
  • 13. While linking to Digital resources
  • 14. MetPublications by the numbers From launch (10/10/12– 9/20/13): Visits: 687,782 Average Visits/Month: 62,526 Average Unique Visits/Month: 35,678 Total Book Views on Google: 881,643 Total Page Views on Google: 14,978,556 Contains entries for 900 print publications since 1964. While PDFs are available, it’s the searchable online pages and the portal into the Met’s digital offerings that people want. Small print-on-demand program continues curatorial buy-in.
  • 15. Print, Digital, and MetPublications Editorial Digital Media (Online Publications group) Speed Fast scanning, conversion, approval process Labor-intensive tagging and linking to existing online content Stages Followed Digital’s lead on workflow Iterative design concepts though uploads to system architecture could be slow Format Was open to format designed by Digital Media Strong belief in requirements meant format rather fixed New technologies Got used to new workflows Had to work with existing architecture, technologies “Scholarly Time” Newer books in MetPubs can Not dynamically updated get reprinted if demand
  • 16. The next connection: Guide to the Met ❡  Original print version, early 2012 ❡  On MetPublications, fall 2012 ❡  Six translated print editions, late 2012 (also on MetPubs) ❡  Four more translated print editions, spring 2014 ❡  Expansive online feature based on print edition planned for 2014 ❡  ePub or other device-based version, led by Editorial, planned for 2014 ISBN 978-1-58839-510-8             大 都 会 艺 术 博 物 馆 指 南 Chinese 中文 大都会艺术博物馆 指南 Chinese / 中 文
  • 17. More than just print or digital: a “content mandala” of the Met THE AUDIENCE MAKES CONTENT “It ’s Time We Met ” “Hack the Met ” (unofficial tours) Comments Social Media Actually Visiting the Building Making 3D copies of art Drawing in the galleries Volunteering Instagram/Flickr Blog posts EXTERNAL/VENDORS bucket lists digitization lectures eBook conversions Met Publications Apps 82nd and Fifth Longform Bulletins Scholarly Journal restaurants Adobe DPS INTERNAL Editorial Spectrum XML-based workflows Exhibitions Design TMS Libraries Joint projects CONTENT STREAM Collections Hackathons Website Research Database Connections Blog Concerts Lectures Books MetSelects Social Media INTERNAL print on demand Timeline of Art History Online Publications Audio tours Merchandise Aritst in Residence “Talking back to the books” Yelp, Trip Advisor, etc. Making their own books? EXTERNAL/VENDORS Exhibitions Pintarest THE AUDIENCE MAKES CONTENT CONTENT STREAM Collections
  • 18. Or how about a “content grid”? PHYSICAL Signage and Visitor Services Exhibition Design I N T E R N A L DAM Libraries Hack-a-Thons Content Planning Books Gallery Talks Restaurants Artist in Residence Signage and Visitor Services Pre-visit Planning File servers XML/CMS Collections MetPublications Research Database Audio Guide Timeline of Art History Connections TMS 82nd and Fifth Website Social media Sharepoint Servers VIRTUAL ebooks E X T E R N A L
  • 19. What Print can learn from Digital ❡  Better sales, marketing, research, analytics ❡  Better “agility” in workflow ❡  Better content management ❡  Post-publication involvement with authors and audience ❡  Finding the next great art publishing format …
  • 20. What Digital can learn from Print ❡  Longer engagement (“slow cooking”) for “artisanal content,” for both text and images ❡  Improving parallel workflows ❡  Familiarity with thorough research techniques for scholarly apparatus ❡  A history of experimenting with “a very mature technology” ❡  Long history of dealing with rightsholders
  • 21. A final view of internal, external, and audience relationships VISITOR EXPERIENCE RESEARCH DATABASES CMS ? EXPORTREADY CONTENT UX PUBLISHING
  • 22. Or is it? Print and Digital now serve Visitor Experience VISITOR EXPERIENCE UX RESEARCH DATABASES CMS EXPORTREADY CONTENT PUBLISHING
  • 23. Moving forward: Print and Digital ❡  See Museum as a single publishing entity ❡  See print readers as users of content, too ❡  Analyze context of print ❡  Coordinate content streams as early as possible to allow for best slow and fast workflows side by side ❡  It’s not just a good CMS … institutional willingness to mix Print and Digital is a matter of willpower and priorities, not just tech
  • 24. Ideas for integrating Print into the future of museum content ❡  Discussion of best practices for most sensible use of content developed for print in other contexts and containers ❡  Workshop for improving internal content flows within the institution ❡  Hack-a-thon/lab for producing different kinds of content, including print (looking beyond the traditional catalogue) ❡  Encourage cross-pollination of Print and Digital workflows, timeframes, and mindsets … Print publishers are standing by … whether we know it or not …
  • 25. Thank you MCN! My contact information Robert Weisberg Senior Project Manager Editorial Department The Metropolitan Museum of Art 1000 Fifth Avenue New York, NY 10028-0198 212-650-2398 Email: Robert.Weisberg@metmuseum.org Twitter: @beyondDTP Blogging at Beyond the Printed Page: digitalpublishingbliki.com