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Facebook Timeline for
Brands
Summary of Facebook Changes Impacting
Brand Pages
Timeline is a new format for brand page profiles that will
impact all Facebook brand pages on March 30th.

     • Timeline is a profile page design that Facebook first introduced
       for personal profiles in September 2011.
     • Timeline changes the existing default profile from a list of a most
       recent updates, to a complete history of the brand on Facebook
       including photos, videos, status updates, and other milestones.
     • On February 29, 2012, Facebook announced that it would make
       the Timeline format available for brands.
     • Brands may opt-in to change their profiles now or will be
       automatically converted to the new format by March 30th




                                                                             1
Some brands have fully embraced timeline and added a
complete history and major milestones for their brand.




  http://www.facebook.com/cocacola


                                                         2
The new cover image is 851 pixels wide and 315 pixels
high with Facebook guidelines on cover image usage.




                                      Facebook issued guidelines that cover images must not
                                      contain:
                                      •   Price or purchase information, such as "40% off" or "Download it
                                          at our website".
                                      •   Contact information, such as web address, email, mailing address
                                          or other information intended for your Page's “About Section”
http://www.facebook.com/CelebBistro   •   References to user interface elements, such as Like or Share, or
                                          any other Facebook site features.
                                      •   Calls to action, such as "Get it now" or "Tell your friends".

                                                                                                             3
Application tabs are now highlighted center stage versus
the prior left-sash location.




                                        • The custom tab application icons are much
• The Profile Picture (180                larger at 111 pixels wide and 74 pixels high
  pixels x 180 pixels) is               • The tab icons now appear under the cover
  set to a fixed location                 photo
  and remains the image                 • The Photos icon displays first
  attached to each brand                • Brands may control the next three application
  page post                               icon positions
                                        • A drop down arrow selector provides access to
  http://www.facebook.com/CelebBistro     additional applications (up to 12 apps)
                                                                                     4
Brands may now pin a post to the top of the newsfeed
area to highlight a specific post.




                                        •   Click the “pencil” icon in the upper right
                                            corner of a post to pin the post to the
                                            top of the newsfeed (select “pin to top”)
                                        •   Brands can pin one post at a time, for
                                            up to 7 days.
                                        •   A pinned post will appear in two places
                                            on the Timeline: as the top item, and
                                            further below chronologically.
                                        •   Once unpinned, a post remains on the
                                            brand’s Timeline based on chronology.
                                        •   There is no visual history displaying a
                                            brand’s past-pinned posts.
                                        •   You may “unpin” a post any time
  http://www.facebook.com/CelebBistro

                                                                                         5
Brands may also “highlight” a post which expands the
post to fill the width of the newsfeed (click the star).




  http://www.facebook.com/CelebBistro

                                                           6
The application space is much wider at 810 pixels wide
versus the prior constraint of 520 pixel width.


                           520 pixel width


                                               290 pixels wider

                                                                  We
                             810 pixel width                      recommend
                                                                  increasing
                                                                  banners to the
                                                                  full 810 pixel
                                                                  width




  http://www.facebook.com/CelebBistro

                                                                               7
Timeline eliminates the prior admin feature of selecting a
default landing tab for non fan visitors.




                                   •   The “Default Landing Tab” is
                                       eliminated by Timeline
                                   •   Facebook ads can still set a
                                       destination tab or landing tab
                                   •   All visitors to the page will see
                                       Timeline first (unless a Facebook
                                       ad is used to control the destination
                                       tab)




                                                                          8
Facebook ads are still able to designate a destination
landing tab for the ad.




                                  •   Facebook ads can still set a
                                      destination tab or landing tab
                                  •   Curated content tabs will still work
                                      great as landing tabs for Facebook
                                      ads




                                                                         9
A new panel is available for admins to manage the page
and fan interaction.


                                           •   The admin panel
                                               provides quick
                                               access to
                                               manage your
                                               page, create
                                               Facebook ads
                                               and “hide” the
                                               panel as desired.
                                           •   Fans can now
                                               send you
                                               messages
                                               directly and you
                                               can reply to
                                               messages from
                                               the admin panel
                                           •   Message feature
                                               may be used for
                                               customer service
                                               interaction

                                                              10
Brands may post milestones to their timeline.



                                            •   The newsfeed
                                                provides a new
                                                type of
                                                “milestone” post
                                            •   Milestones will be
                                                added to the
                                                brand timeline




                                                                11
Facebook has one bug to fix that impacts “like” gating or
the display of new events after a visitor “likes” your page.




   https://developers.facebook.com/bugs/228778937218386


                                                           12
Facebook also announced major new changes to
Facebook ads and content distribution.

   • Facebook announced a new product, Reach Generator, that lets you
     pay money to guarantee that your newsfeed Posts get to at least 75%
     of your fans each month.
   • Several new ad units were announced, where the content you post on
     your Page is the ad unit. In effect, any post on Facebook can now be
     an ad.
   • There will be two types of ads:
       •   “Premium Ads” - Facebook announced that brands can now turn any posts into
           premium ads. The premium ads will appear in four places – news feed, right-hand
           side, mobile newsfeed and on the logout page.

       •   “Marketplace Ads” - These are the ads that appear on the right-hand side of your
           current Facebook experience. These are bought directly through Facebook's self-serve
           portal or, for many larger brands, through third-party ads platforms that utilize the
           Facebook API.




                                                                                                   13
Brands should upgrade to the new Timeline format in
advance of the automatic conversion on March 30th.
     • Making updates to optimize your page for Timeline will look
       much better than Facebook auto converting your brand page
     • Like most things, the new Timeline format for brand pages takes
       some getting used to
     • Overall, there are several positive changes with cover photos,
       pinned posts and a much wider application landscape
     • The Facebook guide to pages is available at:
     http://www.facebook.com/about/pages
     • You may also access the Facebook course on pages at:
     http://www.learnfacebookpages.com/




                                                                         14

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Facebook timeline for_brands

  • 1. Facebook Timeline for Brands Summary of Facebook Changes Impacting Brand Pages
  • 2. Timeline is a new format for brand page profiles that will impact all Facebook brand pages on March 30th. • Timeline is a profile page design that Facebook first introduced for personal profiles in September 2011. • Timeline changes the existing default profile from a list of a most recent updates, to a complete history of the brand on Facebook including photos, videos, status updates, and other milestones. • On February 29, 2012, Facebook announced that it would make the Timeline format available for brands. • Brands may opt-in to change their profiles now or will be automatically converted to the new format by March 30th 1
  • 3. Some brands have fully embraced timeline and added a complete history and major milestones for their brand. http://www.facebook.com/cocacola 2
  • 4. The new cover image is 851 pixels wide and 315 pixels high with Facebook guidelines on cover image usage. Facebook issued guidelines that cover images must not contain: • Price or purchase information, such as "40% off" or "Download it at our website". • Contact information, such as web address, email, mailing address or other information intended for your Page's “About Section” http://www.facebook.com/CelebBistro • References to user interface elements, such as Like or Share, or any other Facebook site features. • Calls to action, such as "Get it now" or "Tell your friends". 3
  • 5. Application tabs are now highlighted center stage versus the prior left-sash location. • The custom tab application icons are much • The Profile Picture (180 larger at 111 pixels wide and 74 pixels high pixels x 180 pixels) is • The tab icons now appear under the cover set to a fixed location photo and remains the image • The Photos icon displays first attached to each brand • Brands may control the next three application page post icon positions • A drop down arrow selector provides access to http://www.facebook.com/CelebBistro additional applications (up to 12 apps) 4
  • 6. Brands may now pin a post to the top of the newsfeed area to highlight a specific post. • Click the “pencil” icon in the upper right corner of a post to pin the post to the top of the newsfeed (select “pin to top”) • Brands can pin one post at a time, for up to 7 days. • A pinned post will appear in two places on the Timeline: as the top item, and further below chronologically. • Once unpinned, a post remains on the brand’s Timeline based on chronology. • There is no visual history displaying a brand’s past-pinned posts. • You may “unpin” a post any time http://www.facebook.com/CelebBistro 5
  • 7. Brands may also “highlight” a post which expands the post to fill the width of the newsfeed (click the star). http://www.facebook.com/CelebBistro 6
  • 8. The application space is much wider at 810 pixels wide versus the prior constraint of 520 pixel width. 520 pixel width 290 pixels wider We 810 pixel width recommend increasing banners to the full 810 pixel width http://www.facebook.com/CelebBistro 7
  • 9. Timeline eliminates the prior admin feature of selecting a default landing tab for non fan visitors. • The “Default Landing Tab” is eliminated by Timeline • Facebook ads can still set a destination tab or landing tab • All visitors to the page will see Timeline first (unless a Facebook ad is used to control the destination tab) 8
  • 10. Facebook ads are still able to designate a destination landing tab for the ad. • Facebook ads can still set a destination tab or landing tab • Curated content tabs will still work great as landing tabs for Facebook ads 9
  • 11. A new panel is available for admins to manage the page and fan interaction. • The admin panel provides quick access to manage your page, create Facebook ads and “hide” the panel as desired. • Fans can now send you messages directly and you can reply to messages from the admin panel • Message feature may be used for customer service interaction 10
  • 12. Brands may post milestones to their timeline. • The newsfeed provides a new type of “milestone” post • Milestones will be added to the brand timeline 11
  • 13. Facebook has one bug to fix that impacts “like” gating or the display of new events after a visitor “likes” your page. https://developers.facebook.com/bugs/228778937218386 12
  • 14. Facebook also announced major new changes to Facebook ads and content distribution. • Facebook announced a new product, Reach Generator, that lets you pay money to guarantee that your newsfeed Posts get to at least 75% of your fans each month. • Several new ad units were announced, where the content you post on your Page is the ad unit. In effect, any post on Facebook can now be an ad. • There will be two types of ads: • “Premium Ads” - Facebook announced that brands can now turn any posts into premium ads. The premium ads will appear in four places – news feed, right-hand side, mobile newsfeed and on the logout page. • “Marketplace Ads” - These are the ads that appear on the right-hand side of your current Facebook experience. These are bought directly through Facebook's self-serve portal or, for many larger brands, through third-party ads platforms that utilize the Facebook API. 13
  • 15. Brands should upgrade to the new Timeline format in advance of the automatic conversion on March 30th. • Making updates to optimize your page for Timeline will look much better than Facebook auto converting your brand page • Like most things, the new Timeline format for brand pages takes some getting used to • Overall, there are several positive changes with cover photos, pinned posts and a much wider application landscape • The Facebook guide to pages is available at: http://www.facebook.com/about/pages • You may also access the Facebook course on pages at: http://www.learnfacebookpages.com/ 14