- COH Technologies is an Indian company that creates award-winning contact center and enterprise solutions powered by its patented platform and technologies.
- It has over 700 clients, processes billions of calls annually, and thousands of active users and agents across diverse industries.
- The company addresses the need for an all-in-one, cost-effective solution for the domestic call center market that bridges the gap between low-cost but limited functionality PBX-based solutions and expensive proprietary platforms from major vendors.
13. Few more details… Only Indian company to win TMCNet, Contact Center World and BPONews award Deloitte fastest 500, and Red Herring top 200 company in Asia
14. Options for domestic Call Center Only reliable solutions that is standard in large domestic centers. Expensive, and limited in terms of functionality High end technology, Very high costs. Also costly professional but expensive support Aspect, Avaya (CCE) 50k-1 lacs Avaya, Cisco Nortel Cost Drishti PBX-based solutions with Dialogic All-in-one solution, Local support, Award-winning, Patented technology 5-10 k Low functionality, low cost, unmanaged support, hardware based Functionality
34. Support crucial for business continuity, Downtime means lesser sales and lossesLow margins in domestic call centers highlight the need to have best technology for a reasonable cost (of owning and maintaining tech.) Domestic CCs need to become profitable faster by reducing extra costs, and increasing productivity
39. Flexibility with customizations and configurationsAsk our customers who have migrated to Ameyo and seen drastic improvements within weeks
40. A look at business Total Cost of Ownership = Technology + Infrastructure + Resources + Telephony Profitability ≈ Lower recurring costs + Higher Productivity + Process Efficiency Productivity + Process Efficiency ≈ Better Technology + Intelligent Management
41. Why compromise on technology when it is no more than 10% of the total cost A cost overhead of 2-3% can yield results that can make or break business
57. Feedback ManagementSingle portal for services and support that ensures high responsiveness, accountability and eliminates any delay in resolution because of finger-pointing or inefficient management
60. On a telemarketing sales campaign, we guarantees a productivity improvement of atleast 30% over other low cost alternatives 80%+ of our customers grow by over 100% year on year.
61. ISO 9001-2008 certified Accr. no. MSYS 013 Thank You Corporate Office Cohesive Technologies Pvt. Ltd. 97, IIIrd Floor, FIE, Patpargunj Ind. Area, Delhi – 110092 Board No. : 011 - 49400000 Branch Office: Bangalore I Chennai I PuneI Kolkata I Mumbai I Punjab
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