Whyte Janebiowari is a customer service representative and goods receiving officer with over 3 years of experience in customer service. She has a Bachelor's degree in Human Anatomy from the University of Port Harcourt. Her skills include conflict resolution, inventory handling, sales, and data entry. She aims to find a challenging job that allows her to utilize her skills and experience to benefit her employer.
To CONFIDENTIAL RESUME - Aagius - online applicaitons
WHYTE JANEBIOWARI RESUME
1. WHYTE JANEBIOWARI
Close11 Rumuevorlu Street, Off Miniorlu Road, Adageorge, Port Harcourt.
Cell phone: 08033002973; 08117183897
Email: tellwhytejane@yahoo.com
CAREER PROFILE
Oriented, enthusiastic and persistent customer service representative with diversified experience
motivated to achieving and maintaining customer’s satisfaction and contributed to company
success. Possessing three (3) year’s experiences in customer’s service representative with proven
ability to establish positive rapport with clients and exceeded sales quotas. Reliable, driven and
committed to strong time management and prioritization abilities.
CAREER OBJECTIVE
To find a job that will challenge my mental capacity to bring out the best in me to enhance,
promote and actualize the dreams and aspirations of my employers.
AREA OF STRENGHT & EXPERENCE
Technology
Customer Service Representative
Conflict Resolution
Inventory Handling/Goods Receiving Officer
Occupational Health
Stock Management/Control
Warehouse Coordinator
Sales Representative
Facility Coordinator(catering)
Data Entering Officer
Public Health Management
PROFESSIONAL SKILLS/ COURSES
Charkin Maritime and Offshore Safety Centre
(STCW Basic Safety Training):
PersonalSurvival Techniques
Fire Prevention & Fire fighting
Elementary First Aid
PersonalSafety& Social Responsibilities
Institute ofSafety professionals ofNigeria (SPDC) accredited
HSE Competence Development Course (level 3)
General Health, Safety & Environment Course
2013
2013
2. EXPERIENCE
Customer Service Representative 2011- 2014
Ménage Limited:
Answer customer telephone calls to receive order.
Make request on customers’ order.
Consult with customers to evaluate needs and determine best options.
Represents the best and brightest of my company’s policies, not giving customers
any reason to limit their confidence.
Maintain close contact with customers and review their progress on any grievances.
Marketing company’s goods to customers.
Consistently improve customer satisfaction through expert resolution of conflicts,
issues and concern.
Ensure retaining of customers who want to canceltheir order.
Goods Receiving Officer 2014- Present
Ménage Limited:
Provide prompt and efficient records of goods entering the company/ received.
Analyzing customer (vendors) transactions, correct records,and adjusting errors.
Receiving invoices, sales order acknowledgement, etc.
Ensure all goods received are in good condition and in line with company’s standard policies.
Generate goods receiving note (GRN)/ receipt.
Take inventory of all goods purchased/ received.
Collate customers issue and complaints, take them to the appropriate quarters for redress.
ACHIEVEMENT
Customers loyalty was recorded on a side ever, for the past three years.
Manage high volume workload within a deadline driven environment.
Consistently exceed recommended benchmarks in all areas (speed, accuracy, volume) of assignment.
Totally eliminated vendors crowding by introducing time tag initiative.
Give staff daily health tips, which yielded management commendation.
WHYTE JANEBIOWARI
Close 11 Rumuevurlu Street, off Miniorlu Road, Adageorge, Port Harcourt
Cell phone: 08033002973; 08117183897
Email: tellwhytejane@yahoo.com
3. WHYTE JANEBIOWARI
PERSONALITY ASSETS
Excellent problem solving & organizational
skills.
Adept at handling multiple demands
simultaneously while maintaining composure
and a sense of humor.
Dynamic and positive attitude.
Sound perspective & pragmatism.
Adapt well to change.
Multi-Disciplinary career path.
Customer-service oriented.
Willing to travel on frequent basis.
Team leader with excellent interpersonal
skills.
Available, effective, efficient.
Able to handle varied tasks.
Creative thinking.
Effective communication (written &
verbal) skills.
Detail and unparalleled dedication to jobs.
Oriented towards achieving set targeted
objectives.
ACADEMIC QUALIFICATIONS
BSc. (Hons.) Human Anatomy
University of Port Harcourt.
2006 - 2010
SKILLS
Fluent in English Language.
Time Management.
Microsoft word, Microsoft office, Excel, power point.
REFERENCE
Available on request.
Close11 Rumuevorlu Street, Off Miniorlu Road, Adageorge, Port Harcourt.
Cell phone: 08033002973; 08117183897
Email: tellwhytejane@yahoo.com