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Concepts in Enterprise Resource Planning Third Edition Chapter Seven Process Modeling, Process Improvement, and ERP Implementation
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition Concepts in Enterprise Resource Planning, Third Edition
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Process Modeling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Flowcharting Process Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Flowcharting Process Models (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-1 Basic flowcharting symbols
Fitter Snacker Expense Report Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-2 Partial process map for Fitter Snacker expense-reporting process
Process Boundaries ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Extensions of Process Mapping ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-3 Hierarchical modeling
Extensions of Process Mapping (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-4 Deployment, or swimlane, flowcharting of the FS expense report process
Event Process Chain (EPC) Diagrams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-5 EPC components
Event Process Chain (EPC) Diagrams (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-6 Basic EPC layout Figure 7-7 OR connector
Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-8 AND connector Figure 7-9 XOR connector
Concepts in Enterprise Resource Planning, Third Edition Figure 7-13 EPC diagram with organizational and data elements
Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Evaluating Process Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP Workflow Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-14 SAP ERP Workflow Builder screen
Concepts in Enterprise Resource Planning, Third Edition Figure 7-16 Manager’s Business Workplace with workflow task
ERP Workflow Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementing ERP Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP System Costs and Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
ERP System Costs and Benefits (cont’d.) ,[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation and Change Management ,[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation and Change Management (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Concepts in Enterprise Resource Planning, Third Edition Figure 7-17 Implementation Roadmap in Solution Manager
Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Implementation Tools (cont’d.) ,[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
System Landscape Concept ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
System Landscape Concept (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-18 System landscape for SAP ERP implementation
System Landscape Concept (cont’d.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concepts in Enterprise Resource Planning, Third Edition

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Process modeling

  • 1. Concepts in Enterprise Resource Planning Third Edition Chapter Seven Process Modeling, Process Improvement, and ERP Implementation
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Flowcharting Process Models (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-1 Basic flowcharting symbols
  • 7.
  • 8. Concepts in Enterprise Resource Planning, Third Edition Figure 7-2 Partial process map for Fitter Snacker expense-reporting process
  • 9.
  • 10.
  • 11. Concepts in Enterprise Resource Planning, Third Edition Figure 7-3 Hierarchical modeling
  • 12.
  • 13. Concepts in Enterprise Resource Planning, Third Edition Figure 7-4 Deployment, or swimlane, flowcharting of the FS expense report process
  • 14.
  • 15. Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-5 EPC components
  • 16.
  • 17. Concepts in Enterprise Resource Planning, Third Edition Figure 7-6 Basic EPC layout Figure 7-7 OR connector
  • 18. Event Process Chain (EPC) Diagrams (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-8 AND connector Figure 7-9 XOR connector
  • 19. Concepts in Enterprise Resource Planning, Third Edition Figure 7-13 EPC diagram with organizational and data elements
  • 20.
  • 21.
  • 22.
  • 23. Concepts in Enterprise Resource Planning, Third Edition Figure 7-14 SAP ERP Workflow Builder screen
  • 24. Concepts in Enterprise Resource Planning, Third Edition Figure 7-16 Manager’s Business Workplace with workflow task
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Concepts in Enterprise Resource Planning, Third Edition Figure 7-17 Implementation Roadmap in Solution Manager
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. System Landscape Concept (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 7-18 System landscape for SAP ERP implementation
  • 38.
  • 39.