Socia

1. Knowledge, Information and Records Management
Social Media for
Government
© Crown Copyright 06/27/12

3. Knowledge, Information and Records Management
Aim
 An overview of how social media tools can be used in
government to collaborate and share information
with government colleagues and external partners

4. Knowledge, Information and Records Management
Social Media
 Communication
 Creates sense of community
 Prevents re-inventing the wheel
 Saves time
 Work more efficiently
 Promotes open, transparent Government

5. Knowledge, Information and Records Management
Copyright, Information Assurance
IT Code of Conduct
 Copyright and Plagiarism
eLibrary – I need – Help with copyright
 Data Protection and Information Assurance
Services - Security - Information Security and
Assurance
 IT Code of Conduct
HR - Policies and Guidance - Conduct - Standards
- IT Code of Conduct

6. Knowledge, Information and Records Management
Civil Service guidance
 Be credible
Be accurate, fair, thorough and transparent
 Be consistent
Encourage constructive criticism and deliberation. Be
cordial, honest and professional at all times
 Be responsive
When you gain insight, share it where appropriate

7. Knowledge, Information and Records Management
Civil Service guidance
 Be integrated
Whenever possible, align online participation with other
offline communications
 Be a Civil Servant
Remember that you are an ambassador for your
organisation. Wherever possible, disclose your position as
a representative of your Department or Agency

9. Knowledge, Information and Records Management
Digital Identity
 Personal
 Professional
 Official

13. Knowledge, Information and Records Management
Audio & Video

18. Knowledge, Information and Records Management
Blogs and Blogging

31. Knowledge, Information and Records Management
RSS

32. Knowledge, Information and Records Management
Social bookmarking

42. Knowledge, Information and Records Management
Policy Cycle

43. Knowledge, Information and Records Management
Source: Steph Gray. Pieces of the Digital Engagement Puzzle

45. Knowledge, Information and Records Management
Summary
Choose the best tools for you
Can you ‘social media-ise’ existing work?
It’s about your work - not the technology
Remember your digital identity
Ask the Digital Comms Team or Digital Coordinators
Ask a Librarian
Remember the Knowledge Hub

46. Knowledge, Information and Records Management
eLibrary
 Enquiries
 Resources by subject
 A to Z list of all recommended e-resources
 Document supply (news articles, journals, books)
 Alerts (Netvibes)
 Literature searching
 Training
Contact us on 44556 or email LIBRARY