Second part of our Open Session "Photo Elicitation Techniques to Support Research Projects in the Communities" @ ICTD 2012, by Prof. dr. Lorenzo Cantoni, dr. Isabella Rega, and Sara Vannini, Università della Svizzera italiana. In this part, we showed how we applied a Photo Elicitation method to our project in Mozambique. For info: www.react-project.ch.

1. Picturing Prof. dr. Lorenzo Cantoni
Dr. Isabella Rega
Sara Vannini
the Meanings NewMinE Lab
Università della Svizzera
of Community
italiana,
Multimedia Centres Lugano, Switzerland

2. Community Multimedia Centres
are community-based facilities offering
both community radio broadcasting
and telecentre services.
(UNESCO, 2000)

3. Sample

4. What do CMCs mean to...?
• Initiating Agencies
• Staff
• Users of CMCs
• Users of Community Radio/Non-Users

5. 241 semi-structured interviews
361 photos

6. 361 photos
staff
users whole CMC

7. Photo elicitation

8. 1. Take a picture of something that
you like of this place.
Photo elicitation

9. 1. Take a picture of something that
you like of this place.
2. Take a picture of something that
Photo elicitation
you don’t like/that could be
improved of this place.

10. 1. Take a picture of something that
you like of this place.
2. Take a picture of something that
Photo elicitation
you don’t like/that could be
improved of this place.
3. Take a picture of what this place
represents to you.

12. TC,
Radio,
CMC

16. What they LIKE
all (102) staff (49) users (53)
84.9%
59.8%
55.1%
32.7% 30.4%
7.5% 8.8% 10.2% 7.5%
Telecentre Radio CMC

17. What they LIKE
all (102) Males (65) Females (37)
62.2%
59.8% 58.5%
35.4%
30.4%
21.6%
13.5%
8.8%
6.2%
Telecentre Radio CMC

18. What they LIKE
All TC RC CMC
Staff RC TC CMC
Users TC
Males TC RC
Females TC RC CMC
Staff M. RC TC
Staff F. RC TC CMC

19. What they DON'T like
all (93) staff (47) user (46)
69.6%
58.1%
46.8%
32.3% 34.0% 30.4%
19.1%
9.7%
0.0%
TC RC CMC

20. What they DON'T like
all (93) Males (59) Females (34)
61.0%
58.1%
51.4%
40.0%
32.3%
27.1%
9.7% 11.9%
5.7%
TC RC CMC

21. What they DON’T LIKE
All CMC TC
Staff CMC TC RC
Users CMC TC
Males CMC TC RC
Females CMC TC

22. TC,
Radio,
CMC
WCM
pillars

23. WCM
Pillar 1: Services
Pillar 2: Facilities & Tools
Pillar 3: People Managing
Pillar 4: People Using
(Cantoni & Tardini, 2006)

24. «I can use and develop the skills that the trainers teach me.»
P1 Cuamba User 9 Photo 1

25. «In our centre we have only the fotocopy machine, and I would like it to
P1 improve, so to have all the activities of a full telecentre»
Ilha de Moçambique Staff 5 Photo 2

26. «I don’t like it because one day it can fall down on us, because it is broken,
P2 so i don’t like it»
Chitima Staff 1 Photo 2

27. «This (photocopy) machine stopped working two weeks ago and it is not
P2 working well. According to the technicians, we have to change some
pieces.»
Chiure Staff 1 Photo 2

28. «This is my place in the telecentre, there I am next to the computer, my
P3 office is the place that I like the most.»
Dondo Staff 5 Photo 1

29. «I came to learn computers, this is what is important, and they are teaching
P3 us very well.»
Chokwe User 7 Photo 1

30. «It represents the study centre in the community radio of Chiure. It is
where young people learn information technologies (…) futhermore, they
P4 have other activities of interest for the young people and for the community
in general.»
Chiure Utente 2 Photo 1

31. What they LIKE
all (102) staff (49) users (53)
39.6%
37.7%
33.3% 34.0%
32.7% 32.4%
30.4% 30.6%
26.5%
20.4%
16.7%
3.8%
Services Tools&Facilities People Managing Users

32. What they LIKE
all (102) Males (65) Females (37)
36.9%
35.1%
33.3% 32.4% 32.3%32.4%
30.4%
27.0% 27.7%
16.9%
16.7% 16.2%
Services Tools&Facilities People Managing Users

33. What they LIKE
All P1 P4 P2 P3
Staff P1 P3 P4 P2
Users P2 P4 P1
Males P1 P4 P2 P3
Fem. P2 P4 P1 P3
Users P1 P4 P2
M.
Users F. P2 P4 P1

34. What they DON'T LIKE - Interviews (#93)
89.2%
10.8%
3.2% 2.2%
Services Tools&Facilities People Managing Users

35. Tools & Facilities
All Staff Users
88.4%
74.7%
60.0%
40.0%
25.3%
11.6%
Facilities Technologies

36. What they DON’T LIKE
All P2 P1
Staff P2 P1
Users P2

37. • Shed light on dark spots;

38. • Shed light on dark spots;
• Concrete questions are better than
metaphorical ones;

39. • Shed light on dark spots;
• Concrete questions are better than
metaphorical ones;
• General guidelines for Improvement
Actions;

40. • Shed light on dark spots;
• Concrete questions are better than
metaphorical ones;
• General guidelines for Improvement
Actions;
• Replicability;

41. • Shed light on dark spots;
• Concrete questions are better than
metaphorical ones;
• General guidelines for Improvement
Actions;
• Replicability;
• Ice-breaking method.

42. Thank You!
www.react-project.ch
www.newmine.org
lorenzo.cantoni@usi.ch
isabella.rega@usi.ch
sara.vannini@usi.ch