204290 collaborative cpm scheduling system in the waste water treatment indus...
Rcc high level ppp cloud and cocktais waco
1. RCC creates an arsenal of customized, strategic
solutions that enable our
clients to move toward business transformation, with
cloud and technology
as their weapon.
4. We are experts at:
• CSR and invoice analysis –you have to know
what you have before you can determine what
you need
• Hardware telephony migration to the cloud- 10
years experience.
• LNP management – 16 years experience
• White Glove implementation and program
management
• Solutions through Business Continuity- BC in
access, network, site and people recovery.
5. Three prong Voice Migration Plan (VMP)
This has been the RCC business model for 6 years,
therefore it can be seamlessly aligned with the
carrier’s process to ensure an exemplary customer
experience.
6. • CSR
• Hardware Inventory
• Contract
• Business Needs Assessment
Discovery is an essential first step and will provide
immediate value by showing that we possess a working
knowledge of services, inventory and business needs.
7. • Compilation of information gathered
• Report from all items gathered in discovery step
• Electronic inventory incorporating current state
with future needs
• Opportunity and task creation in Salesforce.com
• Project Updates and Reports
An Analysis of these existing services will enable
insight into customer needs and provide a solution.
Analysis of Customer Service Records, invoices,
current and future business needs all come together
in a total solution for the client.
8. • Identify Services proposed based on current products
incorporated with future needs
• Proposal and Pricing creation
• Solutions Presentation to client
• Execute and implement
RCC will provide solutions that align with meeting the
customer’s business needs.
9. • Consultants with specific experience with hardware
to cloud migrations – 55 years combined experience
• Dedicated Project Manager- specifically trained in
technology and Risk Mitigation
• Founder and President of RCC - Rachel McNeese
created a process based on 16 years experience with
telephony hardware, specific focus on LNP, and cloud
migration.
• RCC has implemented over 10,000 end points for
hosted voice.
• RCC sits on three advisory councils and is sought
after as experts in the industry.
10. • Discovery session
• Create a GO PLAN for Project based on RCC Process
• Identify services and business needs
• Execute and implement
11. CONTACT RCC TODAY!
richardson communications & consulting, inc.
4100 W. Eldorado ParkwaySuite 100-375
McKinney, TX 75070
call: 214.377.1743
email: info@richardsoncom.com
RCC creates an arsenal of customized, strategic solutions that enable our
clients to move toward business transformation, with cloud and technology
as their weapon.