Consumer Participation at ReGen (APSAD Conference 2013)
•Transferir como PPTX, PDF•
0 gostou•410 visualizações
ReGina Brindle's presentation on the range of initiatives ReGen is undertaking to strengthen our Consumer Participation systems.
Recomendados
Recomendados
Mais conteúdo relacionado
Mais procurados
Mais procurados (20)
Semelhante a Consumer Participation at ReGen (APSAD Conference 2013)
Semelhante a Consumer Participation at ReGen (APSAD Conference 2013) (20)
Mais de Uniting ReGen
Mais de Uniting ReGen (20)
Último
Último (20)
Consumer Participation at ReGen (APSAD Conference 2013)
- 2. UnitingCare ReGen is the leading alcohol and other drug (AOD) treatment and education agency of UnitingCare Victoria and Tasmania. ReGen is a not-forprofit agency, which has over 40 years experience delivering a comprehensive range of AOD services to the community.
- 3. Our purpose is to promote health & reduce alcohol & other drug related harm.
- 5. The Position of Consumer Participation Facilitator
- 7. Getting things sorted Networking in and outside of ReGen Getting to know ReGen services Understanding Communication Systems Using Communication Systems
- 8. Audit completed and organisation assessed in accordance to a rating scale
- 10. A monthly update
- 15. Barriers
- 16. Projects
- 20. Participation in the Development of the Strategic Plan
- 21. Checking Consumer experience of screeners and registration
- 22. Recruitment Process for Consumer Workers
Notas do Editor
- Established with the use of surplus money, the chief aim of the role is to facilitate consumer participation. It is not a representative position, it is not a policy advocacy position. Rather it is a capacity building that addresses issues of work place culture, and attitudes to consumer participation, to not only ensure that consumer take on representative roles but that workers engage with consumers undertaking roles in the organisation.
- The role of the leadership group is to inform and guide the practice of Consumer Participation at Uniting Care ReGen. ti was this group that established the consumer participation model that serves as a the backbone to the Consumer Participation Facilitator Role. A consumer worker, a person who is using ReGen services is part of this leadership group. Currently this group meets monthly.
- An essential aspect of the role and the work is to ensure that the practice of Consumer Participation is organisational wide. At the outset of my appointment, I commenced networking within and outside of ReGen. First of I needed to understand the organisation and the services delivered but also, I needed to establish some sort of relationship with staff. Staff needed to know who I am and what I do. I am still in the process of doing this in some respects, especially when I come across shift workers I have not met as yet or simply I need to explain the role again. People may not be as offay with the term and practice of consumer participation as we my expect people should be. Meetings with consumer participation practitioners in mental health and housing had greatly influenced my approach to this role.
- Marie this is your bit: It’s purpose is to inform Consumers regarding Consumer Participation activities but serves to update staff also.
- Marie this is your bit: It’s purpose is to inform Consumers regarding Consumer Participation activities but serves to update staff also.
- Marie to speak about social media
- Marie this is your bit. Remember Catalyst, remember the Branding processfeedback surveys, focus groups andevaluation
- Marie to respond regarding social media input
- Marie to speak the importance of recepection
- Meeting preparation Communication of Consumer perspectiveThe consumer experience of a Working Group
- Marie this is your bit.Remember PreparationAttendanceSelection based on criteria
- Marie this is your bitInvolved a number of presenters from inside and outside organisation 8 hours of training over 2 days Orientation to ReGenConsumer Participation at ReGenAlcohol and other drug (AOD) service system andpolicyAOD and Human RightsStigma and AOD Use
- Consumer Participation Leadership GroupFamily Inclusive PracticeTorque Steering Committe
- Continue support and mentoring forConsumer Workers and Consumersinvolved in other activities Promotion of Consumer Participation atReGen (APSAD)Audit of Consumer Participation at theend of May 2014Peer workers as part of the new AODservice system