Analyzing the Supercharged Notifications of the Toledo What's Recent
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The presentation given at the Blackboard Teaching and Learning Conference 2012 - Antwerp about the Toledo What's Recent
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Analyzing the Supercharged Notifications of the Toledo What's Recent
- 1. Analyzing the Supercharged Notifications of the Toledo What's Recent Kenny Verbeke
- 2. Overview • Introduction • Background • Current implementation • Current use • Future plans • Conclusion
- 3. Who am I ? Kenny Verbeke • Current role: – Application engineer / software consultant – Managing the Blackboard environment – 2nd line support • Background – Biochemistry – Usability design – Passion for technology and progress
- 4. Who do I work for ?
- 5. Who do I work for ?
- 6. How do we use Blackboard ? • 2 Blackboard environments – Toledo (university and higher education) – eloV (secondary schools) • Blackboard Learn 9.1 sp7 (since April 1st) – Course Delivery – Community Engagement – Content Management • Self-hosted – Linux/Oracle
- 7. How do we use Blackboard ? • Toledo – 135.000 users – 21.000 active courses and organizations – 13 institutions – 13 brandings • eloV – 49.000 users – 9.000 active courses and organisations – 115 schools – 1 branding
- 8. Overview • Introduction • Background • Current implementation • Current use • Future plans • Conclusion
- 9. What’s New
- 10. Why replace What’s New? • Usability issues – What’s new in the what’s new? – No chronological information – Limited information (title, source) • Performance issues – Heavy module/page – Moved to separate page/module – Deactivated the module – Problems with notifications for disabled users (row_status=2) • Only accessible inside Blackboard
- 11. Background • Began as an idea from one of our developers • He is also a student following some courses • Wanted to know what was going on inside the courses and communities he was enrolled in • Lots of features were added after hours
- 12. Background • First a prototype was made (begin 2011) • Beta tested with 250+ people (mid 2011) – Students, teachers and local admins • Launched in September 2011 • New mobile version added April 1st ( • Survey conducted for future of What’s Recent – 1800+ responses
- 13. Overview • Introduction • Background • Current implementation • Current use • Future plans • Conclusion
- 14. What is the Toledo What’s Recent ? “A tool that displays personalized notifications in reverse chronological order for events that occur in the courses and organizations a person is enrolled in. These notifications are accessible from inside Blackboard, through RSS and through a mobile page.”
- 15. Module
- 16. Notification 1. Title of the element 2. Course or organization where it originated from 3. Author of the notification 4. Type of notification 5. Time of the notification
- 17. Notification types • Announcements • Assignments • Tests • Surveys • Items • Course and communities made available • My Grades • Due • Advalvas (Own tool)
- 18. Module 1. RSS 2. Mobile version 3. Setting (with link to notification settings) 4. Help
- 19. Toledo What’s Recent • Module inside Blackboard • RSS • Mobile version
- 20. RSS • Mailclients • Google Reader • Windows 7 widget • Mobile RSS readers
- 21. Mobile version
- 22. Mobile version
- 23. Overview • Introduction • Background • Current implementation and use • Current use • Future plans • Conclusion
- 24. Current use Module loaded 4000000 3500000 3000000 2500000 2000000 1500000 1000000 500000 0 Oct Nov Dec Jan Feb Mar
- 25. Current use Notifications clicked 800000 700000 600000 500000 400000 300000 200000 100000 0 Oct Nov Dec Jan Feb Mar
- 26. Current use RSS 160000 140000 120000 100000 80000 60000 40000 20000 0 Oct Nov Dec Jan Feb Mar
- 27. Current use Mobile 25000 20000 15000 10000 5000 0 Oct Nov Dec Jan Feb Mar
- 28. Nice to know • Used as navigation – Users don’t always know where in a course something is located because of What’s Recent • Not (yet) actively promoted • Performance tweaks were required • Bugs in Blackboard surfaced (notifications) – Adaptive release – Overdue – My Grades
- 29. Overview • Introduction • Background • Current implementation and use • Current use • Future plans • Conclusion
- 30. Future plans • Lots of ideas • Survey conducted to prioritize development – Read/unread – Delete/undelete notifications – Sorting of notifications • By source (course, organization) • By type • Ideas – Starring ? – Mobile app ? 5% of responses: “Change nothing” – Filtering ?
- 31. Future plans • Open sourcing What’s Recent – We are still working on it ;-) • Blackboard is also working on similar functionality
- 32. Overview • Introduction • Background • Current implementation and use • Current use • Future plans • Conclusion
- 33. Conclusion • No performance issues • Users quickly adopt the What’s Recent • Makes Blackboard more transparent • Easy access to notifications (RSS, Mobile) • Some quirks are still present (BB notifications)
- 34. The end? • Kenny Verbeke • Kenny.verbeke@icts.kuleuven.be • @Raverken »Any questions?