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1. RAFIA AFREEN
UMEMA AZAM
FARHA JAVED
AMNA DURRANI
ZAREEN ANWER
SAIRA

2. INFLUENCING
THIRD BASIC MANAGERIAL FUNCTION
DEFINITIONS:
1- The power or ability to affect someone’s
beliefs or actions.
2- A power affecting a person, thing, or
course of events, especially one that
operates without any direct or apparent
effort.

3. RELATIONSHIP BETWEEN OVERALL
MANAGEMENT AND INFLUENCING
SUBSYSTEM
INPUT
1-PEOPLE
2-MONEY
3-RAW MATERIAL
4-MACHINES
PROCESS
INFLUENCING
PROCESS
OUTPUT
APPROPRIATE ORGANIZATION
MEMBER BEHAVIOR

4. THE INFLUENCING SUBSYSTEM
The input of influencing subsystem is composed
of a portion of the total resources of the overall
management system, and its output is
appropriate organization member
behavior. Influencing involves the performance
of SIX management activities.
1-LEADING
2-MOTIVATION
3-CONSIDERING GROUPS
4-COMMUNICATION
5-UNDERSTANDING PEOPLE
6-ENCOURAGING CREATIVITY

5. UNDERSTANDING PEOPLE
Definition of Understanding:
An agreement of opinion or feeling;
adjustment of differences; harmony;
anything mutually understood or
agreed upon; as, to come to an
understanding with another.
“Life is the first gift, love is the second, and
understanding the third”

6. ENCOURAGING CREATIVITY
AND INNOVATION
Creativity: is defined as the tendency to generate or
recognize ideas, alternatives, or possibilities that may
be useful in solving problems, communicating with
others, and entertaining ourselves and others.
Innovation: is the creation of better or more
effective products, processes, services, technologies,
or ideas that are accepted by markets, governments,
and society. Innovation differs from invention in that
innovation refers to the use of a new idea or method,
whereas invention refers more directly to the creation of
the idea or method itself.

7. TO ENCOURAGE TEAM CREATIVITY AND
INNOVATION:
INSTRUCTIONS:
1- Promote regular team brainstorming sessions, which allow employees a
chance to produce a high quantity of ideas. Once you have a large amount of
ideas, analyze and choose those ideas that are of high quality.
2- Create an encouraging work environment. If employees see that their ideas
are encouraged and accepted, they will be more likely to be creative, leading to
potential innovation in the workplace.
3-Create a collaborative work environment. Creativity and innovation can stem
from employees working together to reach a goal. Foster communication
between employees and between departments and reward those that work
together to solve problems.

8. BY
PRESENTATION BY
RAFIA AFREEN
BBA-1B

9. LEADING AND
MOTIVATING

10. LEADING:
Good leaders are the key
to large-scale
community organizing.

11. THEY DO NOT GRABDO NOT GRAB THESTAGESTAGE
THEY
THE CENTRE CENTRE
…BUT NUDGE OTHER INTO THE LIME LIGHT
..BUT NUDGE OTHERS INTO THE
LIME LIGHT

12. WHAT DO
LEADERS DOO
??????

13. LEAD BY CTREATING AN EXAMPLE

14. LEAD BY CTREATING AN EXAMPLE
DIVIDE AND DELICATE WORK

15. LEAD BY CTREATING AN EXAMPLE
DIVIDE AND DELICATE WORK
WELCOME CRITICISM

16. LEAD BY CTREATING AN EXAMPLE
DIVIDE AND DELICATE WORK
WELCOME CRITICISM
AVOID DOING MOST OF THE WORK

17. MOTIVATING

18. THOUGHTS FUELLED
YOU DESIRE AND
MOTIVATION MAKE
THINGS HAPPEN

19. YOUR MIND IS A GENERATOR OF FAILURE
AND ALSO A GENERATOR OF SUCCESS

20. MOTIVATION IS A DESIRE TO ACHIEVE A GOAL. A
COMBINATION OF AMBITION AND ENERGY

21. MOTIVATION FOR
WORKERS
IN ORGANIZATION

22. EMPLOYEES WORK WILL
DETERIOTE IF NO
MOTIVATION IS PRESENT

23. HOW TO
MOTIVATETHE
HOW
?
EMPLOYEES ?????

24. CREATE A CLEAR PATH FOR PROMOTION

25. CREATE A CLEAR PATH FOR PROMOTION
ASK THEM WHAT THEY WANT

26. CREATE A CLEAR PATH FOR PROMOTION
ASK THEM WHAT THEY WANT
CONDUCT A COMPANY SERVAEY

27. PAY THEM WELL.

28. PAY THEM WELL.
SHOW THEM FUTURE .

29. PAY THEM WELL.
SHOW THEM FUTURE .
MAKE THEM A PART OF A
TEAM.

30. REWARD THEM
THANK THEM
CHELLEGE THEM

31. YOU WILL NOTICE
A DIFFRENCE ..

32. AMNA DURRANI

33. CONSIDERING GROUP

34. GROUP
A group of people is any number who interact
with one another, are psychological aware of
one another, and perceive themselves to be a
group.

35. The study of group is important to manager because the
most common ingredients of all organization is people
and the most common technique for accomplishing
work through these people is dividing them into work
groups.

36. KINDS OF GROUPS
• There are two types of groups.

37. THE FORMAL GROUP
The formal group is a group that exist within
an organization by virtue of management
decree to perform tasks that enhances the
attainment of organization objective.

38. TYPES OF FORMAL GROUPS
FORMAL GROUP
COMMAND GROUP TASK GROUP

39. INFORMAL GROUP
An informal group is a collection of individuals
whose common work experiences results in
the development of a system of interpersonal
relations that extended beyond those
established by management.

40. TYPES OF INFORMAL GROUP
INFORMAL GROUP
FRIENDSHIP
INTEREST GROUP
GROUP

41. COMMUNICATION

42. Communication establishes relationships and make
organizing possible. every message has a purpose or
objective. the goal of communication is to convey
information and the understanding of that information
from one person or group to another person or group.

44. COMMUNICATION

45. EXAMPLES:
 FACE –TO-FACE:
THROUGH CELL PHONES:
COMPUTRE’S & LAPTOPS :

46. COMMUNICATION SKILLS:
Communication skills are the set of abilities and techniques needed to make
other people understand the thoughts that you wish to convey.
Four main communication skill which are as following.
Verbal communication
Non-verbal communication
Written communication
Visual communication

47. VERBAL COMMUNICATION:
Verbal communication includes sounds,
words, languages and speaking.
Verbal communication is essential, to deal
with people in business meeting.
NON-VERBAL COMMUNICATION:
Non-verbal communication involves
physical ways of communication ,like
,tone of the voice,smell and body motion.

48.  WRITTEN COMMUNICATION:
 Written communication is a writing the words
which you want to communicate.Good written
communication is essential for
business purposes.Written communication is
practiced in many different languages.E-
mails,reports,articles are some of the ways of
using written communication in business.
VISUAL COMMUNICATION:
Visual communication is visual display
of introduction,like topography,signs,
symbols,and designs.Television and video
clips are the electronic form of visual
communication.

49. INTERPERSONAL COMMUNICATION:
“the process that we use to communicate our ideas, thoughts,
and feelings to another person.” Interpersonal Communication
as the process we use to build relationships with others
through communication. It is a process of
transferring information to others.
To be a successful interpersonal communicator ,a manager must
understand the following :
1.how interpersonal communication works.
2.The relation between feedback and
interpersonal communication.
3.The importance of verbal versus non-verbal interpersonal
communication.

50.  HOW INTERPERSONAL COMMUNICATION
WORKS:
1.THE SOURCE /ENCODER:
The source /encoder is the person in the
interpersonal communication situation who
originates and encodes information to be
shared with others. Putting one’s thoughts
into a letter is an example of encoding.
2.THE SIGNAL:
A message that has been transmitted from one person
to another is called a signal.
3.THE DECODER/DESTINATION:
The decoder is the person or persons with whom the
source is attempting to share information .This person
receives the signals and decodes,or interprets ,the
message to determine its meaning.
FEEDBACKS AND INTERPERSONAL
COMMUNICATIONS:
Feedback is the destination’s reactions to a message
Feedback can be used by source to ensure successful
communication.

51. VERBAL AND NON-VERBAL INTERPERSONAL
COMMUNICATION:
Interpersonal communication is generally divided STOP
into two types:
Verbal interpersonal communication .
Non verbal interpersonal communication.
VERBAL INTERPERSONALCOMMUNICATION: @
communication that uses either spoken or written words to
share information with others.
NONVERBAL INTERPERSONAL COMMUNICATION:
Nonverbal communication is the sharing of
information without using words to
encode thoughts.Factors commonly used to
encode thoughts in nonverbal communication
are gestures, vocal tones, and nonverbal
communication are not mutually exclusive.

52. THAT’S ALL