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Your Growth Partner
India Ghana Kenya Nigeria Vietnam Mayanmar Cambodia
EXECUTIVE	SUMMARY
www.finova360.com
The financial services industry is facing a wave
of digital disruption that is starting to reshape the
financial and banking sector. Innovation in the field of
banking financial sector is the need of hour. FinTech
as amalgam of “finance” and “technology” means new
age technology applied to finance.
Finova360 has primary focus on banking and financial service industry
transformation. Considering the current scenario of constant flux due to digitization in the banking
and finance industry. there is disruption in ways the banks functioned. Infact banks and financial service industry generally
can no longer afford to be functioning in ways they were used to. Those who lag in evolving will face extinction. That’s
where our expertise comes in.
Fintech (Financial Services Technology) is not only about new products
but also about use of existing banking models, processes and products
(e.g. Investments, Savings, Lending etc.) and applying existing and new to
world technology to it (tech innovation). It is about better value for
customers.
We align bank strategy with innovation,
transformation, and disruption.
Finova360 has in-depth industry
experience to provide practical business
strategies and organization, analytics,
and technology consulting.
Our team’s core competency is
based on proven experience
in strategy development related to
business, product, service and
market. We conduct planning and
establish governance, evaluations,
negotiations and implementations.
DIGITAL	BANKING	ADVISORY	SERVICES
Finova360’s Digital banking practice
provides end to end digital banking
solutions which encompasses through all
business segments. This gives a cutting
edge to get ready for future banking
keeping in mind the next generation of
customers.
www.finova360.com
OMNI	CHANNEL	ADVISORY	SERVICES
www.finova360.com
Agen
ts
OMINI	CHANNEL	Eco-System	will	drive	the	FUTUREFull		
Potential	of	
digitization	can	only	be	
achieved	by	error	free	integration	of	
backend	and	front	end	systems	through	end	to	end	alignment
customer of the future
wants to start a transaction
on one touch point and end
it on another seamlessly.
They must all shake
hands. Finova360 helps
build that platform.
TECHNOLOGY	IMPLEMENTATION	ADVISORY	SERVICES
www.finova360.com
Finova360’s Technology
Implementation services helps in
analyzing the need for different
technologies based on the organizational
strategy. We bring best practices on the table
ensuring right design, error free setup and timely
rollout. We ensure ZERO project cost overrun. We
have two decades of individual experience in system implementation.
⚙ Core	Banking	– Bank,	
Microfinance,	Payment	
Bank,	NBFC
⚙ Lending	&	Collection	System	
– Retail,	SME,	Corporate
⚙ Mobile	&	Internet	Banking	–
Retail,	Business	Banking,	
Corporate
⚙ AML	&	Fraud	Management	
System	– Retail	&	Corporate
⚙ Card	Management	
System	– Debit,	Credit,	
Prepaid
⚙ Trade,	Treasury	and	
Custodial	System
⚙ CRM	System	– 360	
degree	customer	view
⚙ Call	center	
Implementation
⚙ Collateral	
Management	System
⚙ Digital	On-boarding	and	
Servicing	Platform
⚙ Business	Digitization	– Retail,	
SME	and	Corporate
⚙ Information	&	Data	Security,	
Cyber	Security
CARD	&	PAYMENT	ADVISORY	SERVICES
www.finova360.com
⚙ Card	Management	System	
Implementation
⚙ Credit,	Debit,	Prepaid	
innovative	product	
development
⚙ Card	and	Payment	business	
development	process
⚙ Card	and	payment	operational	
process	and	matrix	set	up
⚙ Risk	management	framework
⚙ Credit	card	debt	management	
framework
⚙ Card	partnership	framework
Finova360’s Card & Payment practice
provides end to end solutions which
encompasses through all business and
operational segments related to card
and payment. It helps organizations
achieve excellence in this business
line. We help in getting Fintech ready
in the area of card and payment.
⚙ Billers	integration
⚙ Payment	gateway
⚙ Merchant	acquiring	and	
management
⚙ Mobile	payment	integration
⚙ Bank	– Telco	Integration
⚙ Mobile	money	and	
international	remittance	
integration
BUSINESS	DEVELOPMENT	ADVISORY	SERVICES
☛Finova360’s MSME/MSE banking practice encompasses
consumer banking and SME banking. We adopt retail industry best
practices to develop retail banking. We work primarily for bringing
operational excellence in retail banking. True operational excellence
is a key factor in separating the winners from the rest of the pack in
retail banking.
☛Finova360 provides modalities that bring improved and efficient
corporate banking processes which syncs in line with the changing
working environments in corporate. It provides online real-time
integration with the IT system like ERPs and other payment system
in big and small corporates.
1
2
www.finova360.com
☛Finova360 provides end to end consulting
enabling digital customer on-boarding, a complete
paperless process, thereby increasing the speed of
customer fulfillment journey for retail , SME and
corporate customers
3
☛Finova360, enables real time analytics by
organizations to get the complete insights about
customer thereby enabling quick actions. This model
of our helps organizations in upselling and cross
selling at the right time. This also helps organizations
in lifestyle banking.
4
SME	is	the	Growth	Engine	in	Emerging	Economies
MSME	/	SME			
Consumer	
Banking
Customer	
Insights	/	
Analytics
Cust.	
Onboarding	
through	
Digital	
Channels
1
3
2
4
OPERATIONAL	&	TECHNOLOGY	ADVISORY	SERVICES
Finova360’s Business Process Transformation practice in BFSI
provides subject matter experts and proven methodologies to
reach intended outcomes and goals. Our BPT practices works on
key levers of business, organizational structure, process
capabilities, service delivery design and technology framework to
arrive at different phases of transformations which would impact
business performance, customer experience and operational
control positively.
1
Finova360 applies various process analysis tools to arrive at an
optimal process design which could cater to specific business
needs without compromising any measure of operational
controls. Finova360 does detailed time and motion study,
errors root-cause analysis, volume trending and patterns to
carve out processes ideally “fit” for business.
2
Finova360 provides end to end consulting services for digitization
and all technology implementation in BFSI domain. It starts with
preparation of BRD with detailed functional and non-functional
requirements and delineation of critical requirements and
prioritization of requirements. Finova360 develops comprehensive
RFP Process, Tech Scoring & Evaluation Model and manages
entire RFP Process.
3
Finova360 has strong credentials in Project
Management and Program Management
backed by certified Project Management
Professionals. We engage with leading banks
and financial institutions in running the Project
Management Office and providing
professional Project Management Services.
4
www.finova360.com
Increased	customer	satisfaction
Increase	in	repeat	business
End	to	and	digital	experience
Zero	Project	cost	overrun
Rationalization	of	human	resources	– more	with	less
Optimum	utilization	of	critical	resources	– capital,	time	and	manpower
Business	Process	
Transformation
Processes
Optimization
Project	
Management
Digitization	&	
Technology	
Implementation
1
3
2
4
SUSTAINABLE	GROWTH		ADVISORY	SERVICES
www.finova360.com
⚙ Credit	underwriting	Process
⚙ Enterprise	Risk	Management
⚙ Operational	Standard	Operating	Procedure
⚙ Operational	Risk	Management
⚙ Enterprise	Procurement	Policy
⚙ NPA	Management
⚙ Debt	Collection	Policy
Finova360’s
Sustainable growth practice
provides advisory services in the areas which
are core to achieve uninterrupted sustainable
business and customer growth. Mastering in
these areas is a must for achieving overall
organizational excellence
⚙ KYC	Management
⚙ Operational	Excellence
⚙ Statutory	requirements
⚙ Human	Resource	Best	Practices
⚙ Product	&	Portfolio	Management
⚙ Cross	sell	and	up	sale
⚙ Tele	Sales	management
⚙ Direct	Sales	Process
⚙ Sales	and	Service	through	Social	Media
TEAM
www.finova360.com
o Digital Banking – Mobile / Online / Agency / App / Tab Banking
o Technology Implementation & Integration
o Business Process Transformation
o Enterprise Risk Management
o Customer Experience
o MSME / SME Banking
o Consumer Banking
o Corporate Banking
o Operational Setup
We have combined experience of over 70 years in the BFSI Sector in the areas of;
MANAGEMENT	TEAM	
RAJ SINGH, CO-Founder - Banker with over two decades of experience in multiple geographies in India, Nigeria and
Kenya leading the ever changing banking and financial landscape. He has been associated with leading banks in Asia
and Africa at various C level positions with hands-on experience on revamping banking set up with extensive
experience on digitization. He has been keynote speaker in various conferences and business forums across Europe
and Africa where his expertise in Digital Banking has been highly valued. Author of Amazon #1 Best Seller DIGITAL
THE NEW NORMAL FOR BANKS – “Why You Can’t Ignore The Digital Revolution”
KWAME AHADZI, CO-Founder – Banker and highly networked professional with over three decades of on ground
experience in the challenging and ever changing markets of West and East Africa. He has been associated with
leading banks in Africa as Managing Director. He as contributed immensely in setting up new business trends and
innovating income lines.
ATIF MALIK, CO-Founder – Banker with with over two decades of extensive experience in MSME, SME, Retail &
Corporate Banking, Operation and Project Management in different markets of Pakistan, Middle East, Kenya and
Zambia as Managing Director. He carries a well recognized reputation of turnaround specialist. Has also served on
the SME Advisory Board in Pakistan, contributing in framing SME policy countrywide.
Your Growth Partner
Thank You For Your Attention
We	can	be	reached	at	….......
✆
✉ info@finova360.com
India	+91	9903936344	II	Kenya	+254	705137124	II	Ghana	+233	504249992
+254	705137124	II	+91	9831245599
@finova360 https://twitter.com/finova360
@finova360 https://www.facebook.com/Finova360/
http://www.finova360.com/
India Ghana Kenya Nigeria Vietnam Myanmar Cambodia

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Finova360

  • 1. Your Growth Partner India Ghana Kenya Nigeria Vietnam Mayanmar Cambodia
  • 2. EXECUTIVE SUMMARY www.finova360.com The financial services industry is facing a wave of digital disruption that is starting to reshape the financial and banking sector. Innovation in the field of banking financial sector is the need of hour. FinTech as amalgam of “finance” and “technology” means new age technology applied to finance. Finova360 has primary focus on banking and financial service industry transformation. Considering the current scenario of constant flux due to digitization in the banking and finance industry. there is disruption in ways the banks functioned. Infact banks and financial service industry generally can no longer afford to be functioning in ways they were used to. Those who lag in evolving will face extinction. That’s where our expertise comes in. Fintech (Financial Services Technology) is not only about new products but also about use of existing banking models, processes and products (e.g. Investments, Savings, Lending etc.) and applying existing and new to world technology to it (tech innovation). It is about better value for customers. We align bank strategy with innovation, transformation, and disruption. Finova360 has in-depth industry experience to provide practical business strategies and organization, analytics, and technology consulting. Our team’s core competency is based on proven experience in strategy development related to business, product, service and market. We conduct planning and establish governance, evaluations, negotiations and implementations.
  • 3. DIGITAL BANKING ADVISORY SERVICES Finova360’s Digital banking practice provides end to end digital banking solutions which encompasses through all business segments. This gives a cutting edge to get ready for future banking keeping in mind the next generation of customers. www.finova360.com
  • 5. TECHNOLOGY IMPLEMENTATION ADVISORY SERVICES www.finova360.com Finova360’s Technology Implementation services helps in analyzing the need for different technologies based on the organizational strategy. We bring best practices on the table ensuring right design, error free setup and timely rollout. We ensure ZERO project cost overrun. We have two decades of individual experience in system implementation. ⚙ Core Banking – Bank, Microfinance, Payment Bank, NBFC ⚙ Lending & Collection System – Retail, SME, Corporate ⚙ Mobile & Internet Banking – Retail, Business Banking, Corporate ⚙ AML & Fraud Management System – Retail & Corporate ⚙ Card Management System – Debit, Credit, Prepaid ⚙ Trade, Treasury and Custodial System ⚙ CRM System – 360 degree customer view ⚙ Call center Implementation ⚙ Collateral Management System ⚙ Digital On-boarding and Servicing Platform ⚙ Business Digitization – Retail, SME and Corporate ⚙ Information & Data Security, Cyber Security
  • 6. CARD & PAYMENT ADVISORY SERVICES www.finova360.com ⚙ Card Management System Implementation ⚙ Credit, Debit, Prepaid innovative product development ⚙ Card and Payment business development process ⚙ Card and payment operational process and matrix set up ⚙ Risk management framework ⚙ Credit card debt management framework ⚙ Card partnership framework Finova360’s Card & Payment practice provides end to end solutions which encompasses through all business and operational segments related to card and payment. It helps organizations achieve excellence in this business line. We help in getting Fintech ready in the area of card and payment. ⚙ Billers integration ⚙ Payment gateway ⚙ Merchant acquiring and management ⚙ Mobile payment integration ⚙ Bank – Telco Integration ⚙ Mobile money and international remittance integration
  • 7. BUSINESS DEVELOPMENT ADVISORY SERVICES ☛Finova360’s MSME/MSE banking practice encompasses consumer banking and SME banking. We adopt retail industry best practices to develop retail banking. We work primarily for bringing operational excellence in retail banking. True operational excellence is a key factor in separating the winners from the rest of the pack in retail banking. ☛Finova360 provides modalities that bring improved and efficient corporate banking processes which syncs in line with the changing working environments in corporate. It provides online real-time integration with the IT system like ERPs and other payment system in big and small corporates. 1 2 www.finova360.com ☛Finova360 provides end to end consulting enabling digital customer on-boarding, a complete paperless process, thereby increasing the speed of customer fulfillment journey for retail , SME and corporate customers 3 ☛Finova360, enables real time analytics by organizations to get the complete insights about customer thereby enabling quick actions. This model of our helps organizations in upselling and cross selling at the right time. This also helps organizations in lifestyle banking. 4 SME is the Growth Engine in Emerging Economies MSME / SME Consumer Banking Customer Insights / Analytics Cust. Onboarding through Digital Channels 1 3 2 4
  • 8. OPERATIONAL & TECHNOLOGY ADVISORY SERVICES Finova360’s Business Process Transformation practice in BFSI provides subject matter experts and proven methodologies to reach intended outcomes and goals. Our BPT practices works on key levers of business, organizational structure, process capabilities, service delivery design and technology framework to arrive at different phases of transformations which would impact business performance, customer experience and operational control positively. 1 Finova360 applies various process analysis tools to arrive at an optimal process design which could cater to specific business needs without compromising any measure of operational controls. Finova360 does detailed time and motion study, errors root-cause analysis, volume trending and patterns to carve out processes ideally “fit” for business. 2 Finova360 provides end to end consulting services for digitization and all technology implementation in BFSI domain. It starts with preparation of BRD with detailed functional and non-functional requirements and delineation of critical requirements and prioritization of requirements. Finova360 develops comprehensive RFP Process, Tech Scoring & Evaluation Model and manages entire RFP Process. 3 Finova360 has strong credentials in Project Management and Program Management backed by certified Project Management Professionals. We engage with leading banks and financial institutions in running the Project Management Office and providing professional Project Management Services. 4 www.finova360.com Increased customer satisfaction Increase in repeat business End to and digital experience Zero Project cost overrun Rationalization of human resources – more with less Optimum utilization of critical resources – capital, time and manpower Business Process Transformation Processes Optimization Project Management Digitization & Technology Implementation 1 3 2 4
  • 9. SUSTAINABLE GROWTH ADVISORY SERVICES www.finova360.com ⚙ Credit underwriting Process ⚙ Enterprise Risk Management ⚙ Operational Standard Operating Procedure ⚙ Operational Risk Management ⚙ Enterprise Procurement Policy ⚙ NPA Management ⚙ Debt Collection Policy Finova360’s Sustainable growth practice provides advisory services in the areas which are core to achieve uninterrupted sustainable business and customer growth. Mastering in these areas is a must for achieving overall organizational excellence ⚙ KYC Management ⚙ Operational Excellence ⚙ Statutory requirements ⚙ Human Resource Best Practices ⚙ Product & Portfolio Management ⚙ Cross sell and up sale ⚙ Tele Sales management ⚙ Direct Sales Process ⚙ Sales and Service through Social Media
  • 10. TEAM www.finova360.com o Digital Banking – Mobile / Online / Agency / App / Tab Banking o Technology Implementation & Integration o Business Process Transformation o Enterprise Risk Management o Customer Experience o MSME / SME Banking o Consumer Banking o Corporate Banking o Operational Setup We have combined experience of over 70 years in the BFSI Sector in the areas of; MANAGEMENT TEAM RAJ SINGH, CO-Founder - Banker with over two decades of experience in multiple geographies in India, Nigeria and Kenya leading the ever changing banking and financial landscape. He has been associated with leading banks in Asia and Africa at various C level positions with hands-on experience on revamping banking set up with extensive experience on digitization. He has been keynote speaker in various conferences and business forums across Europe and Africa where his expertise in Digital Banking has been highly valued. Author of Amazon #1 Best Seller DIGITAL THE NEW NORMAL FOR BANKS – “Why You Can’t Ignore The Digital Revolution” KWAME AHADZI, CO-Founder – Banker and highly networked professional with over three decades of on ground experience in the challenging and ever changing markets of West and East Africa. He has been associated with leading banks in Africa as Managing Director. He as contributed immensely in setting up new business trends and innovating income lines. ATIF MALIK, CO-Founder – Banker with with over two decades of extensive experience in MSME, SME, Retail & Corporate Banking, Operation and Project Management in different markets of Pakistan, Middle East, Kenya and Zambia as Managing Director. He carries a well recognized reputation of turnaround specialist. Has also served on the SME Advisory Board in Pakistan, contributing in framing SME policy countrywide.
  • 11. Your Growth Partner Thank You For Your Attention We can be reached at …....... ✆ ✉ info@finova360.com India +91 9903936344 II Kenya +254 705137124 II Ghana +233 504249992 +254 705137124 II +91 9831245599 @finova360 https://twitter.com/finova360 @finova360 https://www.facebook.com/Finova360/ http://www.finova360.com/ India Ghana Kenya Nigeria Vietnam Myanmar Cambodia