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   Super-easy to create (we’ll create
    one after the presentation, time
    allowing).

   Free opportunity to have one on
    every poster, flyer or brochure
    displayed in a public location
    (i.e. The Airport or Ferry) .

   Keep in mind, however,
    it’s a MOBILE experience.
   “Premium” sites operate on a Cost Per Thousand
    (CPM) model.

   The most cost-effective online advertising is based
    on a Pay Per Click (PPC) model.
   Typically banner ads and rich media.

   We recommend you get “good” at PPC advertising
    and understand your advertising ROI before trying
    CPM.

   Ask CPM ad reps for critical info like Frequency and
    expected ClickThrough rates (CTR) before
    advertising. With the expected CTR in hand you can
    calculate approximate “cost per click” to compare it
    to your PPC efforts.
   This model means that you ONLY pay if someone clicks
    on your ad and comes to your site.

   Google Adwords is the main PPC ad source but there are
    many other networks.

   This also means that advertisers favour higher
    performing ads. If you do a better job than your
    competitors at creating compelling ads, you’ll get better
    placement at lower cost.

   Google/Bing are easy to set up but have many hazards
    for the casual user (quite challenging for competitive
    areas).

   Facebook/Linkedin ads are both ridiculously easy to set
    up!
Sponsored Links/Ads
for a rather
“broad” search.

“whale watching Victoria
BC” will be an expensive
keyword to bid on as it’s
so competitive.

Note that “premium” top
positions are a result of
those ads achieving great
performance.

Also note that it’s not just
the bid but Bid X Quality
score that determines
your placement.
A “narrower” search brings a
results page with zero ads on it.

Lack of competition means a
relevant ad (targeting at “whale
watching sooke bc”) would be
very cost effective.

The challenge is that this term
will have low search volume

To get traffic you must create a
“portfolio” of keywords.

As you learn to convert this less
expensive traffic, you’ll learn to
tackle more competitive
keywords.
The Google Keyword Tool lets you
conduct research on keyword search
volumes by month.

https://adwords.google.com/select/KeywordToolExternal


• Volume of search is shown by region
for the keyword you selected as well
as similar terms.

• Consider all “match types” (Google
“Adwords match types” for more info).

• Bear in mind that figures may not be
accurate for low volume keywords.

• You can download the results and
see seasonal patterns.
• Theme-targeted
text and banner
ads set to display
only to visitors in
specific
geographic
regions.

• Can be very low
cost.
                                    Theme/keyword
                      Remarketing
•Remarketing                        driven text ad
                      Display Ad
opportunities!                      (Swimming Pools)

• Geo-targeting…
Can target by:

• Radius around a point.

• Defined Geographic Region.
   Picking very specific targets (geographic,
    demographic or keyword targets) is the way
    that small companies can beat larger
    organizations with bigger budgets.

   Can make a meaningful, repetitive impression
    on select targets (get 10 people 100% of the
    way there instead of getting 100 people 10% of
    the way there).

   Think in terms of a “portfolio” of niches.
   Fantastic demographic targeting.

   Great opportunities for targeted engagement.
   Think in terms of niches versus blanket
    advertising.

   Click-through rate (percentage of folks
    viewing the ad who click on it) is low, but this
    means you get tons of dirt cheap ad
    impressions.
   What’s the value of reaching your own portfolio of relevant
    niches for as little as a few dollars a day vs. paying large
    sums for a one-time, untargeted print ad?
   Google Algorithm Changes (Panda? Penguin?).
    ◦ Fresh, relevant content more important than ever
      (plus fresh links to it).
    ◦ Review sites.
    ◦ Links from other Google properties.
    ◦ Links from Social Media, including Google + (“Social
      Signal”.
   As per Daniel’s
    presentation, this is
    something you can no
    longer afford to ignore
    as a tourism operation.
Get seen by Google:
 Google is factoring in more 3rd party data than ever. Notice below how:
    ◦ Google results are pulled from Urban Spoon.com.
    ◦ The restaurant with the most and best reviews is at the top of the page!

   Come up with a Review Strategy (but read the fine print).
   Another great way that small companies can beat large
    companies.

   Still tons of value in traditional PR.

   A practice we call “online PR” or “niche PR” has emerged which is
    very accessible to businesses of any size.

   Much like picking the right level to compete at in other areas,
    you simply:
    ◦ Do research to develop a list of relevant bloggers/writers of a size you’re
      comfortable approaching.
    ◦ Contact them respectfully, commenting specifically on something they’ve
      written and explain why your launch/opening/etc is relevant and worth
      mention to their readers.
    ◦ Keep going! Over time you’ll build a great “house list” and grow to be
      comfortable approaching larger sites, blogs and publications.
   Google Analytics Source Tracking was updated last year.

   Through a simple process you can create custom “hooks” for
    your posted links that let you know exactly which “campaign” a
    visitor came from (i.e. Email newsletter, Tweet, Facebook Wall
    post).

   There’s a bit of a learning curve, but it’s well worth diving into.
   The majority of 25-34 and 18-24
    year olds now own smartphones
    (64% and 53% respectively).

   79% of smartphone consumers use
    their phones to help with shopping,
    from comparing prices, to finding
    more product info, to locating a
    retailer.

   70% use their smartphones while in
    a store.

   77% have contacted a business via
    mobile, with 61% calling and 59%
    visiting the local business.
   Most importantly, while this shift is
    happening before our eyes, few
    companies are acting on it, creating
    great opportunities for first-
    movers!

   Important to keep in mind that:
    ◦ Mobile searchers are typically looking to
      find or contact your business (so make
      these things VERY clear on your mobile
      site.

    ◦ Mobile searchers take action on their
      searches at a dramatically higher rate then
      desktop searchers.
   Traditional sites simply
    don’t translate to Mobile.
   Call.
   Get Directions.
   Book.
   Other?
   “List view” or custom
    display within one
    click of home page
    (might actually be on
    home page).

   Ideally, have actions
    for each location
    presented right on
    their listing.
   Tablets? Not clear yet how long term usage patterns will
    unfold. That said, even companies not currently
    concerned with Mobile (i.e. Traditional tech/software) will
    have to pay attention to how/where they are being used.

   Overall, a best practice is to embrace “light” sites that
    will display quickly regardless of connection type (3G,
    4G, WiFi, Public WiFi).

   PPC Advertising already presents a HUGE advertising
    opportunity for some industries as you can target Mobile
    explicitly (and yet few people are).

   Ad opportunities? e.g.18% of searches related to “car
    batteries” in Canada are from Mobile. 30% for “tow truck”
   Find a couple areas to experiment in.

   Learn enough about them to make sure you’re making a
    meaningful effort.

   Keep costs and effort as low as possible until you’ve
    established there’s potential in the areas you’re
    targeting.

   Test and grow your efforts while building your own set of
    best practices.

   Try new things.

   Measure everything!
   Q&A

   Give me a call if you have any questions or are interested in
    any of the areas we talked about!

   www.JumpStartWeb.com
   www.PlusROI.com
   Rob@PlusROI.com
   250-294-0915

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Web Marketing Success for Tourism-NI-Part II

  • 1.
  • 2. Super-easy to create (we’ll create one after the presentation, time allowing).  Free opportunity to have one on every poster, flyer or brochure displayed in a public location (i.e. The Airport or Ferry) .  Keep in mind, however, it’s a MOBILE experience.
  • 3. “Premium” sites operate on a Cost Per Thousand (CPM) model.  The most cost-effective online advertising is based on a Pay Per Click (PPC) model.
  • 4. Typically banner ads and rich media.  We recommend you get “good” at PPC advertising and understand your advertising ROI before trying CPM.  Ask CPM ad reps for critical info like Frequency and expected ClickThrough rates (CTR) before advertising. With the expected CTR in hand you can calculate approximate “cost per click” to compare it to your PPC efforts.
  • 5. This model means that you ONLY pay if someone clicks on your ad and comes to your site.  Google Adwords is the main PPC ad source but there are many other networks.  This also means that advertisers favour higher performing ads. If you do a better job than your competitors at creating compelling ads, you’ll get better placement at lower cost.  Google/Bing are easy to set up but have many hazards for the casual user (quite challenging for competitive areas).  Facebook/Linkedin ads are both ridiculously easy to set up!
  • 6. Sponsored Links/Ads for a rather “broad” search. “whale watching Victoria BC” will be an expensive keyword to bid on as it’s so competitive. Note that “premium” top positions are a result of those ads achieving great performance. Also note that it’s not just the bid but Bid X Quality score that determines your placement.
  • 7. A “narrower” search brings a results page with zero ads on it. Lack of competition means a relevant ad (targeting at “whale watching sooke bc”) would be very cost effective. The challenge is that this term will have low search volume To get traffic you must create a “portfolio” of keywords. As you learn to convert this less expensive traffic, you’ll learn to tackle more competitive keywords.
  • 8. The Google Keyword Tool lets you conduct research on keyword search volumes by month. https://adwords.google.com/select/KeywordToolExternal • Volume of search is shown by region for the keyword you selected as well as similar terms. • Consider all “match types” (Google “Adwords match types” for more info). • Bear in mind that figures may not be accurate for low volume keywords. • You can download the results and see seasonal patterns.
  • 9. • Theme-targeted text and banner ads set to display only to visitors in specific geographic regions. • Can be very low cost. Theme/keyword Remarketing •Remarketing driven text ad Display Ad opportunities! (Swimming Pools) • Geo-targeting…
  • 10. Can target by: • Radius around a point. • Defined Geographic Region.
  • 11. Picking very specific targets (geographic, demographic or keyword targets) is the way that small companies can beat larger organizations with bigger budgets.  Can make a meaningful, repetitive impression on select targets (get 10 people 100% of the way there instead of getting 100 people 10% of the way there).  Think in terms of a “portfolio” of niches.
  • 12. Fantastic demographic targeting.  Great opportunities for targeted engagement.
  • 13. Think in terms of niches versus blanket advertising.  Click-through rate (percentage of folks viewing the ad who click on it) is low, but this means you get tons of dirt cheap ad impressions.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. What’s the value of reaching your own portfolio of relevant niches for as little as a few dollars a day vs. paying large sums for a one-time, untargeted print ad?
  • 20. Google Algorithm Changes (Panda? Penguin?). ◦ Fresh, relevant content more important than ever (plus fresh links to it). ◦ Review sites. ◦ Links from other Google properties. ◦ Links from Social Media, including Google + (“Social Signal”.
  • 21. As per Daniel’s presentation, this is something you can no longer afford to ignore as a tourism operation.
  • 22. Get seen by Google:  Google is factoring in more 3rd party data than ever. Notice below how: ◦ Google results are pulled from Urban Spoon.com. ◦ The restaurant with the most and best reviews is at the top of the page!  Come up with a Review Strategy (but read the fine print).
  • 23. Another great way that small companies can beat large companies.  Still tons of value in traditional PR.  A practice we call “online PR” or “niche PR” has emerged which is very accessible to businesses of any size.  Much like picking the right level to compete at in other areas, you simply: ◦ Do research to develop a list of relevant bloggers/writers of a size you’re comfortable approaching. ◦ Contact them respectfully, commenting specifically on something they’ve written and explain why your launch/opening/etc is relevant and worth mention to their readers. ◦ Keep going! Over time you’ll build a great “house list” and grow to be comfortable approaching larger sites, blogs and publications.
  • 24. Google Analytics Source Tracking was updated last year.  Through a simple process you can create custom “hooks” for your posted links that let you know exactly which “campaign” a visitor came from (i.e. Email newsletter, Tweet, Facebook Wall post).  There’s a bit of a learning curve, but it’s well worth diving into.
  • 25. The majority of 25-34 and 18-24 year olds now own smartphones (64% and 53% respectively).  79% of smartphone consumers use their phones to help with shopping, from comparing prices, to finding more product info, to locating a retailer.  70% use their smartphones while in a store.  77% have contacted a business via mobile, with 61% calling and 59% visiting the local business.
  • 26. Most importantly, while this shift is happening before our eyes, few companies are acting on it, creating great opportunities for first- movers!  Important to keep in mind that: ◦ Mobile searchers are typically looking to find or contact your business (so make these things VERY clear on your mobile site. ◦ Mobile searchers take action on their searches at a dramatically higher rate then desktop searchers.
  • 27. Traditional sites simply don’t translate to Mobile.
  • 28. Call.  Get Directions.  Book.  Other?
  • 29. “List view” or custom display within one click of home page (might actually be on home page).  Ideally, have actions for each location presented right on their listing.
  • 30. Tablets? Not clear yet how long term usage patterns will unfold. That said, even companies not currently concerned with Mobile (i.e. Traditional tech/software) will have to pay attention to how/where they are being used.  Overall, a best practice is to embrace “light” sites that will display quickly regardless of connection type (3G, 4G, WiFi, Public WiFi).  PPC Advertising already presents a HUGE advertising opportunity for some industries as you can target Mobile explicitly (and yet few people are).  Ad opportunities? e.g.18% of searches related to “car batteries” in Canada are from Mobile. 30% for “tow truck”
  • 31. Find a couple areas to experiment in.  Learn enough about them to make sure you’re making a meaningful effort.  Keep costs and effort as low as possible until you’ve established there’s potential in the areas you’re targeting.  Test and grow your efforts while building your own set of best practices.  Try new things.  Measure everything!
  • 32. Q&A  Give me a call if you have any questions or are interested in any of the areas we talked about!  www.JumpStartWeb.com  www.PlusROI.com  Rob@PlusROI.com  250-294-0915