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Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   1
Software Certification

What is certification?
Why should we really need
it?
Who should carry out this
activity?
Where should we do such
type of certification?




       Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   2
Software Certification

To whom should we target
                                                                                                              People

        People
        Process                                                                         Process                                  Product
        Product


We have seen many certified developers (Microsoft certified,
Cisco certified, JAVA certified), certified processes (like ISO or
CMM) and certified products.
There is no clarity about the procedure of software certification.

            Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007             3
Requirement of Certification

Adam Kalawa of Parasoft has given his views on certification like:
“I strongly oppose certification of software developers. I fear that it
 will bring more harm than good to the software industry. It may
 further hurt software quality by shifting the blame for bad
 software. The campaign for certification assumes that unqualified
 developers cause software problem and that we can improve
 software quality by ensuring that all developers have the golden
 stamp of approval. However, improving quality requires
 improving the production process and integrating in to it practices
 that reduce the opportunity for introducing defects into the
 product”


           Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   4
Requirement of Certification

 How often will developers require certification to keep pace with
  new technologies?
 How will any certification address the issues like fundamentals
  of computer science, analytical & logical reasoning,
  programming aptitude & positive attitude?
 Process certification alone cannot guarantee high quality
  product.
 Whether we go for certified developers or certified processes?
   Can independent certification agency provide a fair playing
   field for each software industry??

          Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   5
Types of Certification

People
– Industry specific
Process
– Industry specific
Product
– For the customer directly and helps to select a particular
  product




         Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   6
Certification of Persons

The individual obtaining certification receives the following values:
    Recognition by peers
    Increased confidence in personal capabilities
    Recognition by software industry for professional achievement
    Improvement in processes
    Competences maintained through recertification

Certification is employees initiated improvement process which
improves competence in quality assurances methods & techniques.


           Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   7
Certification of Persons
Professional level of competence in the principles & practices of
software quality assurance in the software industry can be
achieved by acquiring the designation of:
    o Certified Software Quality Analyst (CSQA)
    o Certified Software Tester (CSTE)
    o Certified Software Project Manager (CSPM)
Some company specific certifications are also very popular like
Microsoft Office Specialist (MOS) certifications in Word, Excel
and PowerPoint.
MOS is far best known computer skills certification for
administrator.
          Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   8
Certification of Processes

The most popular process certification approaches are:
       ISO 9000
       SEI-CMM
One should always be suspicious about the quality of end
product, however, certification reduces the possibility of poor
quality products.
Any type of process certification helps to produce good quality
and stable software product.




          Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   9
Certification of Products

This is what is required for the customer.
There is no universally accepted product certification
scheme.
Aviation industry has a popular certification “RTCA DO-
178B”.
The targeted certification level is either A, B, C, D, or E.
These levels describe the consequences of a potential failure
of the software : catastrophic, hazardous severe, major,
minor or no effect.


      Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   10
Certification of Products

DO-178B Records

                              Software Development Plan
                                  Software Verification Plan
         Software Configuration Management Plan
                       Software Quality Assurance Plan
                    Software Requirements Standards
                              Software Design Document
       Software Verification Test Cases & Products

       Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   11
Certification of Products

DO-178B Documents

                          Software Verification Results
                                              Problem Report
      Software Configuration Management Records
             Software Quality Assurance Records

DO-178B certification process is most demanding at higher levels.



         Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   12
Certification of Products

DO-178B level A will:
   1. Have largest potential market
   2. Require thorough labour intensive preparation of most of
      the items on the DO-178B support list.
DO-178B Level E would:
   1. Require fewer support item and
   2. Less taxing on company resources.




        Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   13
Certification of Products

We don’t have product certification in most of the areas. RTOS
(real time operating system) is the real-time operating system
certification & marked as “LinuxOS-178”.
The establishment of independent agencies is a viable option.




         Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   14
Third Party Certification for Component
        base Software Engineering

Weyukar has rightly said “For Component based Software
Development (CBO) to revolutionalize software development,
developers must be able to produce software significantly cheaper
and faster than they otherwise could, even as the resulting software
meets the same sort of high reliability standards while being easy to
maintain”.
Bill council has also given his views as “Currently, there is a little
evidences that component based software engineering (CBSE) is
revolutionizing software development, and lots of reasons to believe
otherwise. I believe the primary reason is that the community is not
showing how to develop trusted components”.
           Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   15
Third Party Certification for Component
        base Software Engineering
Contractor:
    • Gives the standard
    • Directs any variations in specification
    • Define patterns
    • Allowable tolerances
    • Fix the date of delivery

Third party certification is a method to ensure software components
conform to well defined standards, based on this certification,
trusted assemblies of components can be constructed

Third party certification is based on UL 1998, 2nd ed., UL standard
for safety for software in programmable component.
            Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   16
Exercises
10.1 What is software certification? Discuss its importance in the changing
scenario of software industry.
10.2 What are different types of certifications? Explain the significance of
each type & which one is most important for the end user.
10.3 What is the role of third party certification in component based software
engineering? Why are we not able to stabilize the component based software
engineering practices.
10.4 Name few person specific certification schemes. Which one is most
popular & why?
10.5 Why customer is only interested in product certification? Discuss any
product certification techniques with their generic applicability.




              Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007   17

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Chapter 10 software certification

  • 1. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 1
  • 2. Software Certification What is certification? Why should we really need it? Who should carry out this activity? Where should we do such type of certification? Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 2
  • 3. Software Certification To whom should we target People People Process Process Product Product We have seen many certified developers (Microsoft certified, Cisco certified, JAVA certified), certified processes (like ISO or CMM) and certified products. There is no clarity about the procedure of software certification. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 3
  • 4. Requirement of Certification Adam Kalawa of Parasoft has given his views on certification like: “I strongly oppose certification of software developers. I fear that it will bring more harm than good to the software industry. It may further hurt software quality by shifting the blame for bad software. The campaign for certification assumes that unqualified developers cause software problem and that we can improve software quality by ensuring that all developers have the golden stamp of approval. However, improving quality requires improving the production process and integrating in to it practices that reduce the opportunity for introducing defects into the product” Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 4
  • 5. Requirement of Certification  How often will developers require certification to keep pace with new technologies?  How will any certification address the issues like fundamentals of computer science, analytical & logical reasoning, programming aptitude & positive attitude?  Process certification alone cannot guarantee high quality product.  Whether we go for certified developers or certified processes? Can independent certification agency provide a fair playing field for each software industry?? Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 5
  • 6. Types of Certification People – Industry specific Process – Industry specific Product – For the customer directly and helps to select a particular product Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 6
  • 7. Certification of Persons The individual obtaining certification receives the following values: Recognition by peers Increased confidence in personal capabilities Recognition by software industry for professional achievement Improvement in processes Competences maintained through recertification Certification is employees initiated improvement process which improves competence in quality assurances methods & techniques. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 7
  • 8. Certification of Persons Professional level of competence in the principles & practices of software quality assurance in the software industry can be achieved by acquiring the designation of: o Certified Software Quality Analyst (CSQA) o Certified Software Tester (CSTE) o Certified Software Project Manager (CSPM) Some company specific certifications are also very popular like Microsoft Office Specialist (MOS) certifications in Word, Excel and PowerPoint. MOS is far best known computer skills certification for administrator. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 8
  • 9. Certification of Processes The most popular process certification approaches are: ISO 9000 SEI-CMM One should always be suspicious about the quality of end product, however, certification reduces the possibility of poor quality products. Any type of process certification helps to produce good quality and stable software product. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 9
  • 10. Certification of Products This is what is required for the customer. There is no universally accepted product certification scheme. Aviation industry has a popular certification “RTCA DO- 178B”. The targeted certification level is either A, B, C, D, or E. These levels describe the consequences of a potential failure of the software : catastrophic, hazardous severe, major, minor or no effect. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 10
  • 11. Certification of Products DO-178B Records Software Development Plan Software Verification Plan Software Configuration Management Plan Software Quality Assurance Plan Software Requirements Standards Software Design Document Software Verification Test Cases & Products Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 11
  • 12. Certification of Products DO-178B Documents Software Verification Results Problem Report Software Configuration Management Records Software Quality Assurance Records DO-178B certification process is most demanding at higher levels. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 12
  • 13. Certification of Products DO-178B level A will: 1. Have largest potential market 2. Require thorough labour intensive preparation of most of the items on the DO-178B support list. DO-178B Level E would: 1. Require fewer support item and 2. Less taxing on company resources. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 13
  • 14. Certification of Products We don’t have product certification in most of the areas. RTOS (real time operating system) is the real-time operating system certification & marked as “LinuxOS-178”. The establishment of independent agencies is a viable option. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 14
  • 15. Third Party Certification for Component base Software Engineering Weyukar has rightly said “For Component based Software Development (CBO) to revolutionalize software development, developers must be able to produce software significantly cheaper and faster than they otherwise could, even as the resulting software meets the same sort of high reliability standards while being easy to maintain”. Bill council has also given his views as “Currently, there is a little evidences that component based software engineering (CBSE) is revolutionizing software development, and lots of reasons to believe otherwise. I believe the primary reason is that the community is not showing how to develop trusted components”. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 15
  • 16. Third Party Certification for Component base Software Engineering Contractor: • Gives the standard • Directs any variations in specification • Define patterns • Allowable tolerances • Fix the date of delivery Third party certification is a method to ensure software components conform to well defined standards, based on this certification, trusted assemblies of components can be constructed Third party certification is based on UL 1998, 2nd ed., UL standard for safety for software in programmable component. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 16
  • 17. Exercises 10.1 What is software certification? Discuss its importance in the changing scenario of software industry. 10.2 What are different types of certifications? Explain the significance of each type & which one is most important for the end user. 10.3 What is the role of third party certification in component based software engineering? Why are we not able to stabilize the component based software engineering practices. 10.4 Name few person specific certification schemes. Which one is most popular & why? 10.5 Why customer is only interested in product certification? Discuss any product certification techniques with their generic applicability. Software Engineering (3rd ed.), By K.K Aggarwal & Yogesh Singh, Copyright © New Age International Publishers, 2007 17