1. Nirupama Keshri
Project Coordinator/Manager and Business Analyst, MS SharePoint based Intranet
Contact No: +91 9650330043, +91 9910535995 Email: nirupama.keshri@gmail.com
Career Summary
I am currently working as a Senior Associate People Strategy with Sapient Consulting, in the Marketing-Internal
Communications team. For the past eight years I have been managing and supporting the company’s intranet. I
have also been instrumental in redesign and major upgrade of the intranet to the MS SharePoint 2007, then to
the MS SharePoint 2010 and then to the MS SharePoint 2013 platform. During my eight year tenure with the
company, I have gained expertise in the following areas:
1. Working with multiple stakeholders across geographies. This included, senior management, business
owners, technologists, architects, designers, developers and the infrastructure team
2. Interacting with offsite as well as onsite clients to gather requirements and coordinate with the
technologists to deliver the best possible solution
3. Providing site analytics for the business using external tools such as Google Analytics and Web
Trends and internal Microsoft SharePoint analytics tool
4. Supporting business owners and stakeholders in providing better usability solutions
5. Organizing and facilitating workshops for clients and front end users of the application for better
understanding of the product
6. Implementing SDLC processes from a Product Development perspective
7. Leading activities through global cross-functional/virtual teams
8. Risk, Issue & Dependency assessment, management and mitigation in complex project
environments
9. Preparing business communication using standard business emails, intranet and presentations
10. Creating site structures and navigation modules
11. Creating and customizing site libraries and lists using the out of the box options available in MS
SharePoint
12. Recruiting new team members, training and coaching them as mentor. Building teams offshore-
onsite from scratch for SharePoint (and its upgrade) project
13. Excellence in written and communication skills. Skills in gathering, documenting and communicating
requirements
14. Providing leadership, guidance, and assistance to project team members as required
Work Experience
1. Company: Sapient Consulting Pvt. Ltd.
Designation: Senior Associate People Strategy (23rd
April 2007 –Till date)
Project Title: Sapient’s People Portal (intranet) Project
Software used: MS SharePoint 2007 & 2010, MS SharePoint Designer, MS Excel, MS Word, MS PowerPoint,
Photoshop, Macromedia Captivate, MS Project 2010 and Dreamweaver.
Current responsibilities include:
• Engaging with internal customers to understand their business problems and requirements and use my
expertise in SharePoint and Document Management System to advise, agree and document the business
on the best solution
• Taking up responsibility for ongoing projects and day to day activities pertaining to the portal across
onsite and offshore teams
• Working with Product Manager and Technical Lead to maintain a good transparent status in front of top
management

2. • Responsible for time tracking/adjustments across onsite and offshore teams, if required
• Assessed risk and managed contingency plans, led project teams to meet project objectives; related
project goals, functionality, implemented development plans
• Prepare an integrated plan for execution of the project to senior management
• Responsible for Root Cause Analysis, Lessons Learnt, Action Items document in event of a Production
issue. Important initiatives on Stability
• Tracking of project for successful completion within stipulated timelines
• Instrumental in suggesting various options for the success of onsite-offshore model
• Aid in the analysis/requirements gathering, design, configuration/development,
implementation/testing, and support of SharePoint solutions
• Adhere to SharePoint best practices when implementing business solutions
• Prepare documentation (requirements, recommendations, etc.)
• Prepare mockups/prototypes based on requirements/recommendations – use knowledge of SharePoint
features/tools to offer solutions that meet business needs
• Assist in planning and executing SharePoint 2010 to SharePoint 2013 migration project, e.g. verify the
new site works, all content transferred, proper look & feel applied, etc
• Work closely with content owners to understand how they should manage their content to promote
ease of use and intuitive site navigation; discuss what is working well and what needs improvement
regarding their sites & search results
• Provide training for site owners, e.g. produce “How To” documentation & reference materials, conduct
training sessions, etc
• Manage and prioritizes Computer-Based Training (CBT)
• Communicate with the offshore team to review and assign tasks
• Troubleshoot Portal and SharePoint issues and escalate as needed
• Organize and facilitate workshops for the purposes of driving out requirements and creative problems
solving which included hands-on prototyping with DMS and SharePoint to show the business what is
possible
• Prepare and maintain self-service end user support materials, FAQs and other educational materials for
end user, and business site/solution owners
• Conduct demonstrations of the features and capabilities of SharePoint and the Document Management
System to new business users and technology teams, using both face-to-face, on-line meeting/computer
sharing facilities and static demonstration materials
• Prepare professional business communication materials to support major changes, service disruption
and community announcements using structured business emails, PowerPoint presentations and intranets
sites
• Customizing lists and libraries based on user requirements using out of the box features in MS
SharePoint 2007, 2010 and 2013
• Helping end user in developing the site structure, managing content, documents and lists and libraries
and setting up out of the box and custom workflows
• User Acceptance testing and functional testing
• Data Analysis using the out of the box SharePoint features, Web trends and Google Analytics
• Developing content strategies to keep the content on the portal, crisp, correct, updated and easily
searchable
• Identifying issues and errors on the portal and giving timely resolutions. Identifying roadblocks, propose
a resolution for them and set timelines to mitigate them
• Tracking of feedbacks received and creating reports and sharing them with the respective content
stewards and business owners to that they are responded to timely
• Assist in setting up of the meta data and search terms

3. Internal Communications
Software used: MS Word, MS Excel, Photoshop, Acrobat Professional
Current responsibilities include:
• Preparing the Sapient Connection newsletter and its PDF version and mailers that goes out to the
Sapient Board Members, offsite people and a group of subscribers
• Troubleshooting SharePoint issues; documenting findings/solutions/fixes and working with SharePoint
administrators and other IT resources to implement the solutions
• Liaising between the onsite and offshore teams. Single point of contact between the offshore team,
client and onsite team. Serving as a point of contact for issue logging, tracking, and resolution
• Working with the Quality Management team to ensure that the project needs are met. Helping in
integration of all contributing functional areas across teams in planning, execution, control and
implementation of the project
• Holding regular project status meetings with all stakeholders to review project status and issues
• Communicating project status to all stakeholders, including project team members, end users
management, and senior management
• Helping the team in initiatives like recognition programs and conducting town halls
• Helping the team in putting up articles, announcements, company news and promos when needed
• Creating Communication Plans for major projects. Coordinating with respective teams for timely
execution of the plan and reviews of the mailers and other communication collaterals such as posters,
teasers, etc. to keep a check on the brand and the content
• Organizing leadership Connect sessions for better engagement with Sapient people
• Reviewing content of communication collaterals to ensure that they are as per the company’s brand and
that they convey the message in the most appropriate manner
Women’s Leadership Network
Software used: MS Word, MS Excel, Photoshop, Acrobat Professional
Partnering with Sapient’ Women’s Leadership Network team in India in
• Helping in creating the quarterly plan for the network in India
• Creating their communication plan
• Creating and reviewing their mailers and other communication assets like teasers, posters, etc to have
them in accordance with the company’s brand guidelines
• Preparing the quarterly newsletter for the network in India
• Creating and maintaining their community site based on Jive and helping leaders from across geographies
in posting their blogs and discussions.
• Organizing events for the team
2. Company: VMD Cad and Graphics Technologies Pvt. Ltd.
Designation: Team Leader (1st
Dec 2006 -7th
Mar 2007), Senior Web Developer/Designer (1st
May 2006-30th
Nov
2006)
Softwares used: HTML, CSS, JavaScript, Dreamweaver MX, Adobe Photoshop CS2, Flash 8, Adobe Illustrator CS
Project title Client
Client/B2B Section for www.designpresentation.com DesignPresentation Associates
Marketing Section for www.designpresentation.com DesignPresentation Associates
Bajareque-a bilingual newsletter published in English and Spanish Bajareque
Western New York Sportsman-a sports magazine published in English Western New York Sportsman
RJebiz-Flash presentation RJebiz

4. Roles and responsibilities:
• Conducting requirement study
• Managing a team of six graphic designers and two front-end engineers
• Designing wireframes, user flows, and high resolution components for various projects
• Art direction and creative development of products and brand
• Front end development utilizing HTML, CSS, and JavaScript
• UI/UX development to create a seamless customer experience for a high traffic
• Refining and iterating user experience by designing and implementing new modules and interfaces in a
complex, responsive site
• Preparing the design documents
• Animation and scripting
• Preparing the layout of the newsletter and magazines
3. Company: Other past organizations
Organization Designation Tenure
Ultra Global Technologies Pvt. Ltd. Gaphic and Web Designer February 2005-June 2005
Imprinnt Graphic Designer September 2004-January 2005
Lal Bahadur Shashtri Technical
Institute
Multimedia and Web Faculty September 2003-February 2004
Virgo Creations Graphic Designer September 2000-February 2002
Trainings Conducted
Organiza
tion
Training Conducted Target Audience
Sapient
Consulti
ng Pvt.
Ltd.
• Microsoft SharePoint 2007and 2010 Training
Content Management and Nomenclature
• Security Groups and Workflows
• Creating site structures, sites/ page and lists
using available templates
• Creating and managing custom lists and libraries
Client/End Users which
included, Content
Stewards, Associates,
Senior Associates,
Managers and Senior
Managers and Directors
UG
Software
Technol
ogies
Pvt. Ltd.
Paint Shop Pro A team of Designers.
Lal
Bahadur
Shastri
Technica
l
Institute,
Delhi
Multimedia and Web Development. Students of the institute.
Education
Bachelor’s Degree in Commerce from University of Calcutta
Certifications:

5. • Diploma in Computer Art, Computer Aided Illustrations, Image Editing, 2D / 3D Animation & Modeling
Sound Editing & Multimedia.
Duration: 16 months (Sep 1998 – Dec 1999)
• Diploma in Fine Arts
Duration: 4 years
Software Skills: MS SharePoint 2013, MS SharePoint 2010, MS SharePoint 2007, Dreamweaver, HTML,
CSS, Adobe Photoshop, Paint Shop Pro, Illustrator, CorelDraw, InDesign, MS Office 2010, MS Visio,
Captivate

6. • Diploma in Computer Art, Computer Aided Illustrations, Image Editing, 2D / 3D Animation & Modeling
Sound Editing & Multimedia.
Duration: 16 months (Sep 1998 – Dec 1999)
• Diploma in Fine Arts
Duration: 4 years
Software Skills: MS SharePoint 2013, MS SharePoint 2010, MS SharePoint 2007, Dreamweaver, HTML,
CSS, Adobe Photoshop, Paint Shop Pro, Illustrator, CorelDraw, InDesign, MS Office 2010, MS Visio,
Captivate