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Mobile ReportMAY2013
INSERT IMAGE IN BACKGROUND
MAKE SURE IT FILLS THE SCREEN 100%
A MONTHLY SNAPSHOT OF
MOBILE NEWS, VIEWS, EVENTS
& DEVELOPMENTS LOCALLY
AND ABROAD
HOWTOUSETHISREPORT
Thisreportisintendedasaneasy-to-referencetool
Itisaresourcethatallowsyoutoeasilyflipthroughinyour
owntime–andnottonecessarilyreaditfromfront-to-back
CONTENTS
»  ExecutiveSummary
»  Section1:MobileLandscape
»  Section2:MobileDevicesandOperatingSystems
»  Section3:MobileNetworks
»  Section4:SocialNetworks
»  SourcesandContacts
Executive Summary
EXECUTIVESUMMARY
1.  Google killsoffSMSSearchinlightoftheglobalgrowthofsmartphonesandaccessibilitytotheweb.
2.  OrnicoandMark.LiveshaveintroducedanewresearchresourcecalledtheAfricaAnnualincludingstoriesofinnovation,
gamechangers,marketingandmedia.
3.  DMMAcelebratesits10yearanniversaryindigitalandwelookatsomeofitsmajormilestones.
4.  ArthurGoldstuck,MDofresearchfirmWorldWideWorx,releasedhislatestestimatesonthesmartphonemarketinSA
withBlackberryandSymbianremainingatthetop.
5.  PriceCheck,amobileshoppingappdevelopedinSouthAfricawonBlackberryAppoftheYear,competingagainstmore
than100000appsfromaroundtheworld.
6.  Thismonthsawtheannouncementofwinnersandresultsfromthe2013SundayTimesGenerationAwardsandAdReview
Awards.
7.  BlackberrymadeahugeannouncementthatBBM willsoonbeavailableonAndroidandIOS,openingupthemessaging
platformtomillionsmoreusers.
8.  Samsunghasbeentesting5Gmobiletechnology,claimingamajorbreakthroughthatcouldseeitlaunchedby2020.
9.  TimCookconfirmsthatthelongawaitediOS7willbelaunchedatnextmonths(July2013)WWDCConference.
EXECUTIVESUMMARY
10.  FrenchTelecom,Orange,seesstronggrowthinAfricanmarketandexpectsdoubledigitgrowthin2013,withmajor
investmentontheAfricancontinentsettobearound30%ofitsoverallinvestment.
11.  MTNhasbeenrankedhighestrankedbrandintheMillward-BrownBrandzTop100GlobalBrands2013–theonlyAfrican
brand inthe2013survey.
12.  TheMail&Guardian’sTopCompaniesReputationIndexratedVodacomwiththebestreputationamongsttelecom
providers.Coming1stand2ndforoverallresultswereCoca-ColaandStandardBankrespectively.
13.  Twitteristhefastestgrowingsocialplatform,whileFacebookisthelargest,passingover1.11billionmonthlyactiveusers.
14.  YouTubeturns8andreleasesitslateststatisticsonvideouploads.Inthesamemonth,YouTubealsolaunchedit’spay-to-
subscribechannels,anewfeatureforpartnerstomakemoneyfromtheircontent.
15.  HPbecomesthefirstbrandtoreach1millionfollowersonLinkedIn,amassivefeatconsideringthatittakeslongertobuild
upafollowingonLinkedInthanonanyothersocialnetwork.
16.  AnewapplicationforMxitcalledBookly,hasbeenlaunchedtobringe-bookstoMxitusers.Userscannowdownloadthese
e-booksontoanymobilephone,ultimatelyturningitintoapocket-sizede-reader.Theapplicationhopestoproveusefulto
SouthAfrica’seducationsector.
Mobile Landscape
SECTION1
MOBILEBREAKSTHEMOULD
INTECHINNOVATION
»  IntherecentKPMG2012TechnologyInnovationSurvey,itwasfoundthat
mobileisaclearthemeintechnologyinnovationandcomesaclosesecondin
itspotentialtoshakeupconsumerandenterprisemarkets.
»  Ofthe668technologyexecutiveswhotookpartinthesurvey,44%forecast
mobile(broadlycategorisedtoincludecommunications,commerce,
platforms,software,andapplications)asthenextindispensableconsumer
technology.
»  ThisringstrueinAfricaaswell.Withtheplethoraofmobileapps,solutions,
andplatformsthatarebeingmadeavailableacrosstheAfricancontinent,we
areseeingnewandinnovativeusesformobileplatformstosuitourspecific
needsandrequirements.
»  Thesurveyidentifiedkeymobilebenefits:convenience,better
communications,increasedproductivity,greatersavingsonpurchases,and
mostofall,easieraccesstoreal-timepersonalisedinformation.
Source: KPMG, 15 May 2013
GOOGLE KILLSOFFSMS
SEARCH
»  Googleiswellknownforitsregularboutsofspringcleaningwhenitkillsoffa
numberofproductsinonefellswoop,butitalsosometimesmakesquick
changesin-betweenthebiggerannouncements.
»  OneofthosehasnowhititsportfolioofSMS-basedproductsaimedatusers
oflowerenddevices:GooglehasquietlycloseddownSMSSearch.
»  SMSSearchwasaserviceGooglehadcreatedthatletuserssendsearch
queriesbytextmessagetoashortnumber,inthiscase466453.Thesearch
resultswouldreturnastextmessages.Thesewouldnotbelinkstofurther
webpages,butactualinformation,likecurrencyconversions,weatherand
locallistings.Thiswasmainlyintendedforfeaturephoneswithlimiteddata
connections.
»  Thankstotheriseofweb-connectedsmartphones,thedemandforSMS-
basedsearchhasdwindled,givingGoogleanopportunitytoshuttheservice
down.
Source: TechCrunch,12 May 2013
HOWBANKINGISGOING
MOBILE
»  Overtheyears, retailbanks haveinnovatedtomakepersonalbankingmore
convenientandconsumer-friendly.They'vebuiltsprawlingbranchnetworks,
introducedcreditcards,anddevelopedautomatictellermachines.
»  Withsmartphonesandtabletsincreasinglyatthecenteroffinancialdecisions—
especiallythoseofyoungerconsumers—bankshavetogettheirmobile
strategiesright.Iftheydon't,theyrisklosingbusinesstomoremobile-savvy
competitors,aswellastechcompanieslikePayPal,thataredevelopingtheir
ownpaymentandpersonalfinancesolutions.
–  App race: Banks have begun to invest heavily to integrate the latest
and greatest features into their smartphone apps and mobile sites.
–  Bottom-up: Mobile banking has caught on in poorer countries, and
could expand bank and credit access worldwide.
–  Mobile-first bank: If the legacy banks don't succeed in redefining
their services for the mobile age, they risk losing out to upstarts
like Simple with innovative mobile-first banking formulas.
–  Adoption barriers: There is still some resistance to mobile banking,
reflected in relatively low adoption rates. 
Source: Business Insider, 4 May 2013
THEAFRICAANNUAL2013
»  OrnicoandMarkLives.compresentTheAfricaAnnualfor2013,acompilation
ofsomeofAfrica'sremarkablestoriesandresourcesforbusinesses;and
media,marketingandbrandingenthusiasts.
»  Thisresourcedocuments Africanstoriesoninnovation,gamechangers,
marketingandmedia.Veryimportantly,theAfricaAnnualembodiesthefact
thatAfricaisnotacountry,buta54marketstrongcontinent,withgreat
potentialforglobalandlocalbusinessesthatwanttoexpand.
»  InTheAfricaAnnual2013you'llfind:5countriestowatch;Africa'smobile
economy;ThenewAfricanconsumer;MediaTrendsinAfrica;GetJay
Naidoo'sthoughtsonMediaandDevelopment;Nigeria'sbroadcasting
industry;andTheinfluential,must-followTwitterlist.
»  Theresourceisavailablefordownloadhere.
Source: Bizcommunity, 29 May 2013
DMMACELEBRATES10
YEARSINDIGITAL
»  10yearsago,anationalbodywasformedthatwouldintegrallychangeSouth
Africa'sdigitallandscapeforever.ThemonthofMaycelebratedthe10th
birthdayoftheDigitalMediaandMarketingAssociation(DMMA).
»  On21May2003theOnlinePublishersAssociation(OPA)waslaunchedwhen
16ofSouthAfrica'smostwell-respectedpublisherscametogetherwiththe
aimofpromotingthegrowthandprofitabilityoftheonlinepublishingindustry.
»  SomeofitsmilestonesincludethelaunchoftheBookmarksAwardsin2008,
aninitiativebytheOPAwhichaimedtorecogniseandrewardexcellencein
digital.Alsoin2008,theDMMAopenedupmembershiptoagenciesand
smallerpublishers.In2010,theOPAchangeditsnametotheDMMAto
signifythisbroadening.TheDMMAaimedtopromoteengagementand
facilitategrowthbetweenallmajorplayersintheSouthAfricandigital
industry,includingonlineandmobilepublishers,advertisingandmedia
agencies,anddigitaldevelopmentagencies.
»  Incelebrationofits10yearmilestone,theDMMAhasanumberofexciting
initiativesplannedthatwillberolledoutovertheremainderof2013.Formore,
gotowww.dmma.co.za
Source: Bizcommunity, 22 May 2013
R900MPLEDGEFORDIGITAL
JOBSINAFRICA
»  TheRockefellerFoundationwillpledgeclosetoUS$100million(R900m)to
createdigitalfieldjobsinAfrica.ThiswasannouncedattheWorldEconomic
ForumonAfrica.
»  “ThereisnobetterplacetoannouncetheofficiallaunchoftheRockefeller
Foundation’sDigitalJobsAfricainitiative,aUS$97millioninvestment,”said
thephilanthropicorganisation’spresidentJudithRodininCapeTown.
»  Theinitiativehopedtoreachonemillionpeopleinthenextsevenyears.
»  Themoneywillbepumpedintotrainingworkseekersandgettingthemjobs
inthedigitalfieldssuchasdataentry,servicecentresupport,onlineresearch
andwebdesign.Theinitiativewouldberolledoutinsixcountries–South
Africa,Kenya,Nigeria,Ghana,MoroccoandEgypt.
»  “WewillleveragetherisingdemandfromAfrican-basedorganisations,
governmentsmovingtoe-governmentusingdigitaltools,andmultinational
corporations,tocreatesustainableemploymentopportunities,whichisawin-
winforall,cuttingcostsinmanycasesby40%,whileincreasingincomesfor
workersby40to200%,”Rodinsaid.
Source: BusinessTech by MyBroadband, 9 May 2013
INTERNETINSA:
LANGUAGESTATISTICS
»  ThelatestDMMA/EffectiveMeasurestatisticsrevealedthatSouthAfrica’s
InternetusersmostlyspeakEnglishandAfrikaansathome.
»  EffectiveMeasure’sFebruary2013demographicsreportshowedthat66%of
localInternetusersspeakEnglishathome,while42%spokeAfrikaansat
home.
»  9%ofInternetusersinSAspeakIsiZuluathome,while5.5%speakIsiXhosa
and5.3%speakSetswana.
»  Itshouldbenotedthatuserswereallowedtoselectanylanguagespokenat
home.Thismeansthatmultiplelanguagescouldbeselectedbyauser.
»  ThetableshowsthelanguagesspokenathomebySouthAfricanInternet
users.
Source: MyBroadband, 25 May 2013
JOBURGBROADBAND
NETWORKTOGOLIVE INJULY
»  TheCityofJoburgBroadbandProjectwillgoliveon1July2013followinga
threeyearbuildphase,whichBWiredwilloperatefor12years.The
completionofthefibreopticnetworkcoversall7regionsoftheCityof
Johannesburg(CoJ)municipality.
»  Thenetworkwillofferkeyservicestoallmunicipalbuildingsconnectedtothe
network.
»  ThisfibreopticnetworkwasdesignedbyEricssonSouthAfrica,witha1.2Tb
corecapacityand940kmcoverage.
»  WhentheNetworkgoesliveon1July2013,itwillofferfullWANaccessibility,
VPNservices,andwillbringinternettoalloftheCoJbuildingsintheregion.
»  “TheCoJBroadbandProjectwillenabledigitalinclusionthroughtheprovision
ofaffordablebroadbandtothepublic,”BWiredsaidinapressstatement.
Source: MyBroadband, 14 May 2013
SA’SPRICECHECKWINS
BLACKBERRYAPPOFTHEYEAR
»  SouthAfricanmobileshoppingapp, PriceCheck,haswonthecoveted
BlackBerryAppoftheYearcategoryinthe BlackBerryAchievementAwards,
beatingoff competitionfrommorethan100 000world-classappsfrom
aroundtheglobe.
»  Theawards(formerlytheWirelessAchievementAwards),celebrateshow
BlackBerrytechnologyhelpstopowerinnovationandbringsideastolife.The
Awardswereannouncedat BlackBerryLive inOrlando,Floridaon15th May.
»  PriceCheckislocallydesignedinSouthAfricaandgivesshoppersaccessto
pricesandreviewsofaround30millionproductsinthousandsofcategories.
Theappalsoprovidesdirectaccesstohundredsofon-andofflinestores.A
barcodescannerformspartoftheappandmakescomparingandfinding
bestpricesinstoreveryeasy.
Source: IT News Africa, 16 May 2013
SUNDAYTIMESGENERATION
NEXT2013AWARDS
»  ThemuchanticipatedSundayTimes GenerationNextAwardsceremony
washeld,showcasingSouthAfrica’smostpopularproducts,brands,
celebrities,andsportsmenandwomen–asvotedbysixthousandyouths
aged8to22.
»  TheGenerationNextSurvey,covering73categories,wasconductedbyHDI
YouthMarketeerstogaugetheinfluenceofproductsandpeopleinthelivesof
SouthAfrica’syouth.Importantlyithighlightswhattheyconsidertobe‘cool’.
»  FNB(CoolestBank),Blackberry(CoolestCellphone),SAA(CoolestDomestic
Airline),Vodacom(CoolestTelecommsProvider)andBMW(CoolestMotor
Vehicle)continuedtobefirmfavouriteswithyoungsters.
»  TheAppleiPhonewasnamedCoolestHi-TechGadget,overtakinglastyear’s
numberone,Blackberry.FIFA13wasvotedCoolestConsole/Computer
GamewhileInfinitywasvotedCoolestChewingGum–bothbeingnew
categoriesintroducedinto2013’ssurvey.
Source: Advantage Magazine, 31 May 2013
ADREVIEWWINNERS
ANNOUNCED
»  TheAdReviewAwards giverecognitiontotheadagenciesthathave
performedbestduringthepreviousfullcalendaryear–fromJanuaryto
December2012.Everypossiblemeasureofagencyperformanceisusedto
decidewhichagencyperformedbestacrossthefullspectrumofpossible
activities.Thisisnotapurelycreativeaward,thoughcreativityisoneofthe
moreimportantcriteriaformakingthechoice.
»  Winnersarechoseninanumberofcategories,andtheoverallAgencyofthe
Yearischosenfromthecategorywinners.Thenetwascastwide,andeven
agenciesthatdon’tsubmitaformalentrycanwin.
»  ThebiggestfailingofSouthAfricanadvertisinghasbeenitsinabilitytowin
awardsindigitaladvertising.Creativecompetenceinthisareais"absolutely
essential,"saysJupiterDrawingRoomchairmanGrahamWarsop."Without
it,SouthAfricawillneverberegardedasacredibleplayerintheforefrontof
globalcommunications."Heisstillwaitingforsomeonetoclaimhiscaseof
FrenchchampagneforthenextwinnerofaCyberLionattheCannes
advertisingfestival.
»  Viewallthewinnershere:AdReview2013Magazineonline  
Sources: Advantage Magazine, 29 May 2013Bizcommunity, 23 May 2013
Mobile devices and
operating systems
SECTION2
BIGGESTGLOBALMOBILE
DATAUSERSREVEALED
»  AkamaiTechnologiesreleaseditsQ42012StateoftheInternetReport,
revealingthatAndroidandiOSusersconsumemoredatapermonththan
theircounterpartsusingWindows,BlackBerry,andSymbianmobile
operatingsystems.
»  BasedondatagatheredfromtheAkamaiIntelligentPlatform,theStateofthe
Internetreportprovidesinsightintokeyglobalstatisticsincludingmobiledata
usageandmobileplatformpopularity.
»  Accordingtothereport,thelargestaveragepersubscriptiontrafficvolumes
canbemeasuredonAndroidsmartphones,rangingupto2.2GBpermonth.
Thisisonnetworkswherehigh-endmodelsdominate.
»  However,whenoperatorsfocusonthelow-endAndroidsegmentthe
averageusageisusuallysmallerthanforiPhones.
»  Therearelargedifferencesbetweentrafficvolumesofphoneswithdifferent
versionsofWindowsOS.Theaveragevaluesmightincreasesignificantlyin
thefuturewhenWindows8devicesoutnumberolderWindowsMobileand
WindowsPhone7devices.
Source: MyBroadband, 24 May 2013
BB,SYMBIANSTILLLEADSA
SMARTPHONEMARKET
»  BlackBerry’sshareofSouthAfrica’ssmartphonemarketisholdingsteadyin
firstplaceataround5-milliondevices,andtheoverallmarkethasgrownto
roughly12-milliondevicesfrom10-millioninJune2012.
»  That’saccordingtoArthurGoldstuck,MDofresearchfirmWorldWideWorx,
whorecentlyrevealedhislatestestimatesofthenumberofsmartphonesin
SouthAfrica.
»  Goldstuckemphasisedthattheseareonlyapproximatenumbersandare
constantlyshiftingbasedonthefeedbacktheyreceivefromindustry.
»  “Thefiguresarebasedoncontinuallychattingwithpeopleintheindustry,
fromnetworkstomanufacturers,andgettingthemtoadmittosmallpieces
ofthepie,”Goldstuckexplained.
»  Someofit,liketheAndroidnumber,isbasedindirectinterviews,Goldstuck
said.TheBlackBerrynumberontheotherhand,isbasedonprimary
researchconductedbyWorldWideWorx.
»  “Soit’smixedmethodologiestopindownamixed-upmarket,”said
Goldstuck.
Source: MyBroadband, 31 May 2013
BLACKBERRYTOLAUNCH
BBMONANDROIDANDIOS
»  CEOThorstenHeinsannouncedBBMwillsoonbeavailableonAndroidand
iOS.ThisisahugemoveforBlackBerryasitbringsBB10’sstrongestfeature
toliterallyhundredsofmillionsofpotentialusers.
»  “Itisastateofconfidence,”Heinsexplained.“TheBB10platformissostrong
andtheresponsehasbeensogoodthatthetimeisrightforBBMtobecome
anindependentmobilemessagingplatform.”
»  TheappwillbefreeonbothAndroidandiOS.Muchlikeothermessaging
apps,itwillbeastandaloneapplication.iOS6orIceCreamSandwicharebe
required.
»  Initially,onlymessagingandgroupfeatureswillbeavailable.ButHeins
promisedthattherestofBBMwilleventuallymakeitswaytotheAndroidand
iOSversionsincludingscreensharing,BBMvoiceandthejust-announced
BBMchannels.
»  WearemakingtheBBMplatformmorepowerfulthanever”,Heinsproudly
stated.AndwiththisveryuncharacteristicmovefromBlackBerry,it’shardto
argueagainsthisstatement.
Source: TechCrunch, 14 May 2013
SA'STILLBLACKBERRYPEOPLE'
»  DespitetheflackBlackBerrygotfromSouthAfricanswhenitannouncedthe
popularR59permonthBlackBerryInternetServices(BIS)wouldnolonger
beavailableonitsnew-generationsmartphones,thecompanyhasseen
considerableuptakeofitsnewBB10OS.
»  AlexandraZagury,MDforSouthandSouthernAfricaatBlackBerry,says
although thischangepresentedwhatwasperhapsthecompany’sbiggest
challenge,“SAisstillacountryfullofBlackBerrypeople”.Shepointsoutthat,
accordingtoGfK(SocietyforConsumerResearch),BlackBerryhasbeen
numberoneinSAfor28consecutivemonths.
»  TheresearchfirmplacesBlackBerry’sflagship10OSdevice,theZ10,inthe
topfivesellingsmartphonesinSA.
»  WhileBlackBerrydealswithSA’sfivemaincarriers–Vodacom,MTN,CellC,
TelkomandVirginMobile–shenotesthatSAisuniqueinthatabout30%to
40%ofsmartphonesell-throughexistsviaindependentretailers.
»  “EvenfashionstoressellBlackBerryproducts–andthisisuniquetothe
SouthAfricanmarket.Youcangoclothesshoppingandatthesametime
purchaseaphone.”
Source: ITWeb, 21 May 2013
APPLEREMAINSNO.1INTHE
BRANDZTOP100
»  AppleremainstheBrandZTop100MostValuableGlobalBrandfor2013,
worth$185billion.Applegrewjust+1%inthelastyearcomparedtoa+51%
growthforitsclosestcompetitor,Samsung,whichisnowno.30intheglobal
rankingwithabrandvalueof$21billion.
»  Googleisalsoaseriouschallengerfortheno.1spot,reversinglastyear's
declinetogrow+5%inbrandvaluethisyear.Thebrandisno.2intheranking
withavalueof$114billion.IBMisno.3intherankingwithabrandvalueof
$112billion.
»  TechnologyandTelecombrandstogethermakeupthelargestsegmentof
theBrandZTop100,bothinthenumberofbrandsrepresentedandintheir
aggregatevalue,withsixintheTop10.MTN,theAfricanmultinationalbrand,
rose23percentinbrandvalue,thegreatestappreciationintheBrandZ
telecomranking.Thebrand,whichoperatesthroughoutAfricaandinpartsof
theMiddleEast,enjoyedstrongrevenueandearningsgrowthfollowinga15
percentincreaseinsubscribersanda58.5percenthikeinrevenuederived
fromdata.
»  DownloadthecompleteBrandZrankinghere
Source: Bizcommunity, 22 May 2013
TIMCOOKCONFIRMSIOS7
COMINGATWWDC
»  AppleCEOTimCookconfirmedwhatmanyhavelongassumed—thatJony
IveisworkingonanewversionofiOS,andthatitwillberevealedatWWDC
nextmonth.SpeakingattheD11conference,CooksaidthatApple
"recognizedthatJonyhadcontributedsignificantlytothelookandfeelof
Appleovermanymanyyearsandcoulddothatforoursoftwareaswell,"
callingthedesigner"absolutelyincredible."
»  IveisthecreativeforcebehindmanyofApple'smosticonichardwaredesigns,
butwashandedanadditionalrolein"humaninterface"lastyearfollowingthe
removalofScottForstallasiOSseniorVP.Recentweekshaveseenrumours
thatiOS7willfeaturea"flat"UIthatremovesmuchoftheglossy,realistic
sheencurrentlyseeninApple'ssoftware.
»  WhenaskedifthenewversionofiOSisindeedwhatIvehasbeenworkingon,
Cookrepliedintheaffirmative,callinghim"reallykey"totheupdate.TheCEO
wouldn'tbedrawnonspecifics,onlysayingthatnewversionsofbothiOSand
OSXwouldbeonshowatApple'sdeveloperconferenceinlessthantwo
weeks,andthathewill"letyoubethejudge"astohowsignificantthe
changesare.
Source: The Verge, 28 May 2013
SAMSUNGANNOUNCES5G
DATABREAKTHROUGH
»  SamsungElectronicssaidithassuccessfullytestedsuper-fastfifth-
generation(5G)wirelesstechnologythatwouldeventuallyallowusersto
downloadanentiremovieinonesecond.
»  TheSouthKoreangiantsaidtodaythetesthadwitnesseddatatransmission
ofmorethanonegigabytepersecondoveradistanceoftwokilometres.
»  Thenewtechnology,whichwillnotbereadyforthecommercialmarket
before2020attheearliest,wouldoffertransmittingspeeds“uptoseveral
hundredtimesfaster”thanexisting4Gnetworks,itsaidinastatement.
»  Thatwillpermitusersto“transmitmassivedatafilesincludinghighquality
digitalmoviespracticallywithoutlimitation”,itsaid.
»  “Asaresult,subscriberswillbeabletoenjoyawiderangeofservicessuchas
3Dmoviesandgames,real-timestreamingofultrahigh-definition(UHD)
content,andremotemedicalservices,”itadded.
»  Samsungsaidithadfoundawaytoharnessmillimeter-wavebandswhich
haveprovedtobeastickingpointforthemobileindustrytodate.
Source: City Press, 13 May 2013
Mobile Networks
SECTION 3
BESTREPUTATION:MOBILE
NETWORKSRANKED
»  TheMail&GuardianhasreleaseditsTopCompaniesReputationIndex(TCRI),
revealingthatVodacom,MTN,andTelkomarethetelecomsproviderswith
thebestreputations.
»  Thestudy,whichwasconductedbyPlus94Research,assessesthe
“reputationswhichcompanieshaveestablishedwithSouthAfrican
consumers”.
»  ThemostreputablebusinessesinSouthAfricaareratedaccordingtotheir
“reputationindex”score(outof100).
»  Accordingtotheresearch,Vodacomhasthebestreputationinthetelecoms
sector,followedbyMTN,TelkomSA,CellC,and8ta.
»  VodacomandMTNwasrankedatnumber3and4respectivelywhenlooking
atoverallresults.
Source: MyBroadband, 27 May 2013
ORANGEEYES20%GROWTH
INAFRICA
»  FranceTelecom-OrangeistargetingdoubledigitgrowthinAfricain2013,
whichwouldemulateitsperformanceonthecontinentin2012,asits
marketsinEuropebegintostall.
»  Orangehad230.7millioncustomersat31December2012,with81.6million
mobilecustomersinAfricaandtheMiddleEast.
»  Jean-LucLasnier,generalmanagerforOrangeBusinessServicesinthe
MiddleEastandAfricasaidthatthegroupachievedgrowthof20%in2012in
Africa,with2013“showingthesamestrongtrend”.
»  HesaidthatOrangewouldspend30%ofitsoverallinvestmentonthe
continent,somewhereintheregionof7billioneuros.
»  InJanuary2013,OrangeannounceditsintentiontoservetheSouthAfrican
consumermarketthroughanewsubsidiarycalledOrangeHorizons.The
grouplaunchedane-commercewebsite,whichsellstelecoms-related
devicesandaccessories,whilefutureprojectscouldincludethelaunchof
onlinestoressellingtelecoms-relatedequipmentorairtime;theintroduction
offlexibletravelsolutions;orthelaunchofavirtualmobileoperator(MVNO)
activity,itsaid.
Source: MyBroadband, 17 May 2013
MTN-THEHIGHESTRANKED
AFRICANBRAND
»  MTNhasonceagainemergedheadandshouldersaboveitspeersonthe
continent,toppingthelistasthehighestrankedAfricanbrandinthe
prestigiousMillward-BrownBrandzTop100MostValuableGlobalBrands
2013survey.
»  Thisyear'slistingshowsthatMTNmovedupnineplacestoposition79th,with
anoverallincreaseinbrandvalueof23%.MTNdebutedatposition88inthe
surveylastyear.MTNisagaintheonlyAfricanbrandinthe2013survey.
"TheMillward-BrownBrandZTop100GlobalBrands2013listingis
particularlyexcitingandtimely,asweembarkonournewvisiontoleadthe
deliveryofabold,newdigitalworldtoourcustomers,"saysJennifer
Forrester,executiveforGroupMarketingatMTN.
Developedbyleadingresearchagency,MillwardBrownOptimor,BrandZTop
100MostValuableGlobalBrandsistheonlybrandrankingsthatinclude
consumerdataasacomponentelementinarrivingatthebrandvalue.The
rankingssurveyover150,000peoplearoundtheworld.
»  Withnearly200millionsubscribersacrossAfrica,AsiaandtheMiddleEast,
MTNisamarketleaderin70%ofthe22countrieswhereweoperate.
Source: Bizcommunity, 21 May 2013
Social Networks
SECTION4
TWITTERISTHEFASTEST
GROWINGSOCIALPLATFORM
»  Twitteristhefastestgrowingsocialplatformintheworldbyactiveusers,and
isbeingdrivenby55to64yearolds,accordingtoanewstudybyGlobalWeb
Index.
»  Twitterhasseenevenfasteractiveusergrowthat44%growthinthesame
period,whileGoogle+grewby33%betweenQ22012andQ12013,theSocial
StreamQ12013studyfound.
»  “Thedrivingforcesbehindtheseimpressiveperformances–especially
interestinggiventheevidenceof“FacebookFatigue”–aretwokeyfactors:
mobileandolderusers,”saidBrettPetersen,directorofstrategyconsultingat
GlobalWebIndex.
»  Petersonnotedthatmobileisbyfarthelargerfactor,andsinceQ12011,the
numberofpeopleaccessingtheInternetviaamobilephonehasincreasedby
60.3%to818.4millionacrossthe31GWImarkets.
»  GWIputsFacebook’susersat860million,withGoogle+at602million
accounts,whileTwitteruserswereapproaching500million, currentlysitting
at476.5millionusers.
Source: BusinessTech by MyBroadband, 2 May 2013
FACEBOOKPASSES1.11BILLION
MONTHLYACTIVEUSERS
»  Whilesharingitsfinancialresultsforitsfirstquarter,Facebookannounceda
numberofnewmilestones.
»  Dailyactiveusers(DAUs)were665milliononaverageforMarch2013,an
increaseof26% year-over-year.
»  Monthlyactiveusers(MAUs)were1.11billionasofMarch31,2013,an
increaseof23%year-over-year.
»  MobileMAUswere751millionasofMarch31,2013,anincreaseof54%year-
over-year.
»  Outofallthesenumbers,themostimportantoneisofcoursemobile:
Facebookneedstokeepgrowingthenumberofitsuserssigninginon
phonesandtabletstostayrelevant.Infact,it’sworthnotingthat67.66%of
Facebook’stotaluserbasenowaccessestheservicefromamobiledevice.
Source: The Next Web, 1 May 2013
HPFIRSTTOHIT1MILLION
FOLLOWERSONLINKEDIN
»  LinkedInannouncedthatHPhasbecomethefirstcompanyonthesocial
networktohitonemillionfollowers.
»  NickBesbeas,VPofmarketingatLinkedIn,explainedinablogpostthatHP
builtupafollowingbypostingrelevantupdatesandinsights,andbyusing
"targeted"LinkedInFollowads,thelatterofwhichhelpedHPtoadd300,000
followersoveratwo-monthperiod.
»  HP'sfollowingonLinkedInissignificantlyhigherthanitisonTwitter,whereit
hasjustunder180,000followers,butitisstilllessthanhalfthe2.2millionfans
ithasonFacebook.Evenso,HPnotedinastatementthatLinkedInis"critical"
forcompanyoutreachtocustomers.
»  "LinkedInhasbeencriticalforHPinsuccessfullyreachingandbuilding
relationshipswithourcommunityofcustomers,partnersandprospective
employees,"saidNatalieMalaszenko,VPofdigitalmarketingforHP.“
»  IthastakencompaniessignificantlylongertobuildupafollowingonLinkedIn
thanonothersocialnetworks.Google+,forinstance,hadseveralbrandshit
passmillionfollowerswithinthefirstyearaftertheywereallowedtojointhe
network.
Source: Mashable, 28 February 2013
YOUTUBETURNSEIGHT
YEARSOLD
»  ThestaggeringuseofYouTubeshowsnosignsofslowingasthefirmturns
eightyears,andtocelebrate,thestreamingvideoservicesharedthelatest
batchofstatisticspertainingtoitscontent.
»  AccordingtoTheVerge,YouTubewasseeing48hoursworthofvideobeing
uploadedeveryminutein2011.Lastyearthatnumberhadrisento72hours
uploadedperminute.YouTubehasnowrevealedthatusersareuploadinga
massive100hoursworthofvideoeveryminutetotheservice.Thisisthe
sameasfourdaysofvideobeinguploadedeveryminute,whileonebillion
visitsaremadetothesiteeverymonth.
»  YouTubeclaimsmillionsofpartnersinvolvedinmakingcontentforviewing
andalsosaysthat“almostoneoutofeverytwopeopleontheInternet”paysa
visittothesiteeverymonth.Morethan1billionpeoplearemakingstopsat
YouTube,mostofthemtowatchcatvideosinalllikelihood.
Source: Stuff, 20 May 2013
YOUTUBELAUNCHESPAY-TO-
SUBSCRIBEOPTION
»  YouTubehasstartedrollingoutsome53paidchannels,whichrequirepeople
topurchaseamonthlysubscriptioninordertowatchtheirvideos.
»  Inanofficialblogpostannouncingthenewfeature,thevideosharingsitesaid
itdecidedtooffersubscriptionsforanumberofitspartnerchannelstooffer
themanadditionalwaytomakemoneyfromtheircontent.Thesepartner
channels,whichnownumberover1-million,arethosewhichhaveenabled
monetisationoptionslikeadvertisingtodisplayontheirvideos.
»  Thesubscriptioncostsforthechannelsincludedinthepilot—whichinclude
NationalGeographicKids,Comedy.tvandJimHendersonFamilyTVforfans
ofTheMuppets—startatUS$0.99permonth,andbeginwitha14dayfree
trial.YouTubesaysanumberofthechannelsarealsoofferingusers
discountedratesiftheysubscribeforanentireyear.Thevideosyouhavetopay
towatchareclearlymarkedasdistinctfromnormalvideoswithgreendollar
signs,anddon’tfeatureanyadditionaladvertising.
Source: Memeburn, 10 May 2013
BESTDAYSANDTIMESTOPIN
»  UnlikeTwitterandFacebook,wherebrandsdriveengagementwiththeir
contentthroughofficialaccountsandpages,70%ofbrandengagementon
Pinterestisgeneratedbythecommunityitself, accordingtoanewreport
by DigitasandCuralate.
»  Thestudy,whichanalysednearly10millionpinsspecifictothefashion/retail,
automotiveandelectronicsindustries,alsofoundthatthebestday/timetopin
foroptimumcommunityengagementvariedbytopic/industry:
–  Fashion/Retail - 3 PM ET on Fridays
–  Automotive  - 12 PM ET on Fridays
–  Electronics - 10 PM ET on Mondays
»  82%ofallfashionandretail-relatedimagesarebeingpinnedbythe
community,withbrandspinningonly18%ofcontent. 
»  Inthefashioncategory,women'sfashion—particularlydresses—isthetopic
mosttalkedabout.
»  75%oftheconversationandengagementaroundautosonPinterestisbeing
drivenbythecommunity,withonly25%ofcontentoriginatingfrombrands.
Source: City Press, 13 May 2013
WORLD'SFIRSTCASHLESS
FASHIONBOUTIQUE
»  Theworld'sfirstcashlessfashionboutique,TheExchange,hasbeenopened
byNATIVEatCavendishSquareinCapeTown.
»  Stockedwithclothingandaccessoriesfrommorethan25ofSouthAfrica's
topdesigners,nothinginthestorecanbepurchasedwithcashorcreditcards
–andcanbeattainedonlybybecominganorgandonor.
»  TheconceptforTheExchangewasconceivedbyRyanMcManus,Executive
CreativeDirectoratNATIVE."Fashionhastypicallybeensynonymouswith
consumerism,"heexplains."Wewerelookingforawayinwhichwecould
changethecurrencyofmeaninglessconsumerismandshiftittothecurrency
oflifebypurchasingfashionwithorgandonorregistration.Wepartneredwith
theOrganDonorFoundationandcameupwiththeideaofopeningafashion
boutiquewhere,inexchangeforagarment,theconsumercanliterally
purchaseanitembyregisteringasanorgandonortopotentiallysavelives.”
»  Thepop-upboutiqueopenedon10May2013andwillremainopenuntilall
theclothingandaccessorieshavebeen'exchanged'.
»  Toregisterasadonoronline,visitwww.facebook.com/organdonorfan.
Source: Bizcommunity, 10 May 2013
TAKEAVIRTUALTOUROFTHE
AUTOBAHNWITHOPEL
»  ThecampaignforthelaunchofOpel’snewAstraandAstraOPCincludesa
racinggameonFacebookcalledWirLebenAutobahn,whereusersdrivea
virtualOpelAstraorOpelAstraOPConaGoogleMapsversionofthe
Autobahn.Participantsarerankedandthetop50fastestdrivingtimeswillwin
anopportunitytotestouttheirrealworlddrivingskillsattheOpelAcademy.
Followingthat,thetoptwofinisherswillwinatriptotheNürburgringin
Germany.
»  ‘”Todatewehadover2100visitstothegamewhile92%ofvisitorsopened
andviewedthenewOpelAstracommercial,”saysRyanMcManus,Executive
CreatorDirectoratNATIVE,theagencybehindthecampaign.
»  “Thegameissimple,yetappealstoawideaudiencewhilstgivingpeoplea
senseoftheAutobahnplayedoutonGoogleMaps.Wealsointroduceda
colourfulrangeofGermaniccharacterssuchasTheHof(DavidHasselhof),
barmaids,and‘zemaninzelederhosen’thatplayersencounteronthe
route.”
»  TheWirLebenAutobahnGamewillcontinueforthreemonths,afterwhich
thewinnerswillbeselectedandthenextstageofthecompetitionwillkickin.
Source: Memeburn, 3 May 2013
BOOKLYBRINGSE-BOOKSTO
MXIT
»  NATIVEhaslaunchedanapplicationforMxitcalledBookly.Itturnsthemobile
socialnetworkandinstantmessagingplatformintoapocket-sizede-reader.
Thoughlimitedtomainstreampublishersfornow,NATIVEhopestheappwill
eventuallyproveusefultotheeducationsector.
»  Theappallowsuserstodownloadandreade-booksontheirmobilephones.
Theycancreateapersonallibraryofcontentandmakebookmarksandnotes
astheyread.
»  LevonRivers,NATIVE’sHeadofInventions,saysthecompanychoseto
developforMxitbecauseofthereachtheplatform,bothintermsofthe
numberofusersoftheserviceandtherangeofmobilephonessupported—
itworksoneventhemostbasicfeaturephones.
»  InadditiontothefreecontentfromProjectGutenbergandFeedbooks,two
commercialpublishers—RandomHouseStruikandModjajiBooks—are
offeringselectedtitlesviaBooklyforafee.Userscanpurchasebooksone
chapteratatimeorallatoncewiththeaveragegoingrateforachapter
aroundR1,50andwholebookspricedaroundR30.
Source: NATIVE, 16 May 2013
ANCMOBILISESVIAMXIT
»  TheANCintheWesternCapehaslaunchedanapponsocialplatformMxit,in
anefforttoattractvotersintheprovince.
»  Accordingtoastatementreleasedbythepartyyesterday,theMyANCWC
application“heraldsanewerainsocialmediaandtechnology”toeducate
votersandmobilisethemtovote.
»  ANCWesternCapechairmanMariusFransmansaidthepartyaimstofocus
ontheyouthand,therefore,choseaplatformusedmainlybytheyouthtobe
abletoengagewiththemdirectly.Theapplicationallowsuserstolearnmore
abouttheANC,getmoreinformationaboutvotingandhowtoregister,and
checkwhethertheyareregistered.
»  UserscanalsoengagewiththeANConissuesthatconcernthem.According
toFransman,thesitewillbemonitoredsothatissuesraisedarefollowedup
byANCrepresentatives.
»  FransmannotesthatbecauseMxitisusedonallphonesandnotonly
smartphones,itisaccessibletoawideraudience.
Source: ITWeb, 22 May 2013
Sources and Contacts
SOURCES
»  AdvantageMagazine
»  AkamaiTechnologies
»  Bizcommunity
»  BusinessInsider
»  BusinessTechby
MyBroadband
»  CityPress
»  DMMA
»  EffectiveMeasure
»  GlobalWebIndex
»  ITNewsAfrica
»  ITWeb
»  KPMG
»  Mail&Guardian
»  Mark.Lives
»  Mashable
»  Memeburn
»  Milward-Brown
»  MobileMoneyAfrica
»  MyBroadband
»  NATIVE
»  Ornico
»  Stuff
»  TechCentral
»  TechCrunch
»  TheNextWeb
»  TheVerge
CONTACTUS
Vuyisile Sisulu | Mobile Technologist
[tel] +27 (11) 555-3800
[cell] +27 (82) 679 5415
[fax] 0867210884
[email] vuyilisle@native.co.za
[twitter] @Vuyisile_Sisulu
Tracy Aberman | Mobile Strategist
[tel] +27 (11) 555-3800
[cell] +27 (82) 754 6111
[fax] 0867210884
[email] tracya@native.co.za
[twitter] @TracyInSA
Angus Robinson | Director: Mobile & Innovation
[tel] +27 (11) 555-3800
[cell] +27 (83) 635 4400
[fax] 0867210884
[email] angus@native.co.za
[twitter] @angusrobinson
Have a look at all previous Mobile Reports and other mobile work on our site -
http://www.native.co.za/home?keyword=mobile
Should you have any mobile insight, strategy, campaign or solution
requirements please contact any one of us.
The end.

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Native Mobile Report May 2013