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PROJECT TEAMS

         Tom Sheives, PhD, PMP

   Executive Director, Business Development
      True Solutions Inc., Dallas, TX and
               Part Time Faculty
       The University of Texas at Dallas
   tom@truesolutions.com 972-770-0900




                                          Used with Permission
2
3
Understand
  … What is stuck and unstuck in project
 management
… What makes up a unstuck project team -
 examples
 … Five Barriers that must be overcome to
 become an unstuck project team
   …One Barrier and give example of how to
 overcome
5
6
Sigmoid (S) Curve



   Team
Performance
  Growth

                                      unstuck!




                              Stuck
                                       Really stuck!!


                            Time
                                                        8
Cross functional


                   9
1)  I love my team and I love working with them
2) I really respect, like, and enjoy working with my
   boss
3) I have been to management training and know the
   difference between a leader and a manager
4) ……...




           (could “strongly agree” or “strongly disagree”)




                                                             10
Come up with a statement that might be symptomatic
 of a team that was stuck or unstuck

              Write it on 3” x 5” card
               Pass them forward



                      (2 min)




                                                     11
1) I love my team and I love working with them
2) I really respect, like, and enjoy working with my
  sponsor
3) I have been to management training and know the
  difference between a leader and a manager
4) I have read and applied a business book in the last
  3 months
5) I do not withhold information from my team for
  personal gain
6) I am tolerant with people who are different than
  me. ……


                                                         12
Build   Master       Make          Achieve          Embrace          Focus on
Trust   Conflict   Decisions     Commitment       Accountability      Results




            Patrick Lencioni, The Five Dysfunctions of a Team



                    ** Make Decisions - Not in Lencioni’s Team Development Model
                                                                                   13
   I lead my team by “walking the talk”
   I keep my commitments to others
   I spend time with people and show interest in their
    lives
   I create an atmosphere where people feel
    comfortable to drop by, ask a question, or just talk
   I feel that my manager is honest and tells the truth
    whenever possible
   I hold “confidential” information confidential
   I have confidence in the good intentions of my
    team members – team members are vulnerable ****

                            Tear Down the silos!
   I lead my team by “walking the talk”
   I keep my commitments to others
   I spend time with people and show interest in their
    lives
   I create an atmosphere where people feel
    comfortable to drop by, ask a question, or just talk
   I feel that my manager is honest and tells the truth
    whenever possible
   I hold “confidential” information confidential
   I have confidence in the good intentions of my
    team members – team members are vulnerable ****

                            Tear Down the silos!
   What behaviors are contributing positively to your
    team trust bank account currently?
   Are more deposits or withdrawals being made?
   Have you borrowed a lot from this account?
   Have you even checked your balance lately?
   Do you have a plan to get out of debt in this
    account?
   High performing teams have a big positive balance
    in their trust bank account!
   Where did you grow up?

   Where were you in the birth order?

   What was your biggest challenge
    growing up?

           Patrick Lencioni, The Five Dysfunctions of a Team
   Diversity and differences in thinking impede
    innovation ____
   Energy of a team is almost always lost as a result of
    conflict _____
   Your current mode of handling conflict is
    independent of how you handled conflict growing
    up _____
   Mastering skills in handling conflict is relatively
    easy _____
   How do you spell the bush – Ukaliptus ?
   (Eucalyptus)
   Silent disagreement
   View of conflict as being bad
   Conflict is not encouraged
Silent Disagreement                        Direct, Assertive
       Indirect

   Japan, China       Latin America   US   Germany, Israel




                                                               21
Focus




        Team Assessment Report, The Table Group (Lencioni)
                                                             22
• Step 1 - Understand Why Conflicts Exist –
  Difference In Personalities
• Step 2 – Establish behavior norms
   Winslow Personality Assessment
   Meyers Briggs
   Personal Coaching Styles Inventory
   Social Styles
Mandy   Bob
Mandy   Bob
   Example




              27
   Must sacrifice for the team
   Consider the needs of the team
   Project teams stagnate and fail to grow
   Don’t defeat competitors
   Lose achievement team members
   Team members focus about their careers,
    departments, and individual goals
   Team members get easily distracted
Silent Generation            Boomers             Generation Xers          Generation Yers
Barrier

Absence of trust   - wary, cautious        - not vulnerable        - perceived as           - casual
                   - distant                                       disloyal                 - may be lazy


Fear of Conflict   -choose not to try to   - hypercritical         - informal, practical    - immediate response
                   understand others       - rigid                                          and gratification
                   -stubborn

Lack of            -“get’er done”          - lets discuss          - Independent work,      - “just let me at it”,
Commitment         -sacrifice              - workaholics, driven   meet up later            “give me a chance”
                                                                   - balance                - want to contribute
                                                                                            - need structure
Avoidance of       - hierarchical          - formal process        - feedback needed        “I can do it, don’t
Accountability     - formal protocol       - feedback probably                              need to tell you that I
                   - judgmental            not wanted                                       am doing it”

Inattention to     -need respect           - need status, title,   - more tunnel            - overly confident
Results            - acknowledge           self absorbed           visioned “I do my part
                   expertise                                       you do yours”
   Build vulnerability based trust
   Conduct a personality assessment on team
    members
   Conduct a team assessment now and in six
    months
   Conduct a full day workshop with your team
   Spend at least two hours/month working on
    your team with a team coach for critical
    projects and larger projects
• Books Drawings –



                by Tom Sheives, TSI
                       and
    Harnessing the Power of Project Management
             by Wes Balakian, CEO TSI




                                                 32
unstuck!

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Sheives.tom

  • 1. PROJECT TEAMS Tom Sheives, PhD, PMP Executive Director, Business Development True Solutions Inc., Dallas, TX and Part Time Faculty The University of Texas at Dallas tom@truesolutions.com 972-770-0900 Used with Permission
  • 2. 2
  • 3. 3
  • 4. Understand … What is stuck and unstuck in project management … What makes up a unstuck project team - examples … Five Barriers that must be overcome to become an unstuck project team …One Barrier and give example of how to overcome
  • 5. 5
  • 6. 6
  • 7.
  • 8. Sigmoid (S) Curve Team Performance Growth unstuck! Stuck Really stuck!! Time 8
  • 10. 1) I love my team and I love working with them 2) I really respect, like, and enjoy working with my boss 3) I have been to management training and know the difference between a leader and a manager 4) ……... (could “strongly agree” or “strongly disagree”) 10
  • 11. Come up with a statement that might be symptomatic of a team that was stuck or unstuck Write it on 3” x 5” card Pass them forward (2 min) 11
  • 12. 1) I love my team and I love working with them 2) I really respect, like, and enjoy working with my sponsor 3) I have been to management training and know the difference between a leader and a manager 4) I have read and applied a business book in the last 3 months 5) I do not withhold information from my team for personal gain 6) I am tolerant with people who are different than me. …… 12
  • 13. Build Master Make Achieve Embrace Focus on Trust Conflict Decisions Commitment Accountability Results Patrick Lencioni, The Five Dysfunctions of a Team ** Make Decisions - Not in Lencioni’s Team Development Model 13
  • 14. I lead my team by “walking the talk”  I keep my commitments to others  I spend time with people and show interest in their lives  I create an atmosphere where people feel comfortable to drop by, ask a question, or just talk  I feel that my manager is honest and tells the truth whenever possible  I hold “confidential” information confidential  I have confidence in the good intentions of my team members – team members are vulnerable **** Tear Down the silos!
  • 15. I lead my team by “walking the talk”  I keep my commitments to others  I spend time with people and show interest in their lives  I create an atmosphere where people feel comfortable to drop by, ask a question, or just talk  I feel that my manager is honest and tells the truth whenever possible  I hold “confidential” information confidential  I have confidence in the good intentions of my team members – team members are vulnerable **** Tear Down the silos!
  • 16. What behaviors are contributing positively to your team trust bank account currently?  Are more deposits or withdrawals being made?  Have you borrowed a lot from this account?  Have you even checked your balance lately?  Do you have a plan to get out of debt in this account?  High performing teams have a big positive balance in their trust bank account!
  • 17. Where did you grow up?  Where were you in the birth order?  What was your biggest challenge growing up? Patrick Lencioni, The Five Dysfunctions of a Team
  • 18.
  • 19. Diversity and differences in thinking impede innovation ____  Energy of a team is almost always lost as a result of conflict _____  Your current mode of handling conflict is independent of how you handled conflict growing up _____  Mastering skills in handling conflict is relatively easy _____  How do you spell the bush – Ukaliptus ?  (Eucalyptus)
  • 20. Silent disagreement  View of conflict as being bad  Conflict is not encouraged
  • 21. Silent Disagreement Direct, Assertive Indirect Japan, China Latin America US Germany, Israel 21
  • 22. Focus Team Assessment Report, The Table Group (Lencioni) 22
  • 23. • Step 1 - Understand Why Conflicts Exist – Difference In Personalities • Step 2 – Establish behavior norms
  • 24. Winslow Personality Assessment  Meyers Briggs  Personal Coaching Styles Inventory  Social Styles
  • 25. Mandy Bob
  • 26. Mandy Bob
  • 27. Example 27
  • 28. Must sacrifice for the team  Consider the needs of the team
  • 29. Project teams stagnate and fail to grow  Don’t defeat competitors  Lose achievement team members  Team members focus about their careers, departments, and individual goals  Team members get easily distracted
  • 30. Silent Generation Boomers Generation Xers Generation Yers Barrier Absence of trust - wary, cautious - not vulnerable - perceived as - casual - distant disloyal - may be lazy Fear of Conflict -choose not to try to - hypercritical - informal, practical - immediate response understand others - rigid and gratification -stubborn Lack of -“get’er done” - lets discuss - Independent work, - “just let me at it”, Commitment -sacrifice - workaholics, driven meet up later “give me a chance” - balance - want to contribute - need structure Avoidance of - hierarchical - formal process - feedback needed “I can do it, don’t Accountability - formal protocol - feedback probably need to tell you that I - judgmental not wanted am doing it” Inattention to -need respect - need status, title, - more tunnel - overly confident Results - acknowledge self absorbed visioned “I do my part expertise you do yours”
  • 31. Build vulnerability based trust  Conduct a personality assessment on team members  Conduct a team assessment now and in six months  Conduct a full day workshop with your team  Spend at least two hours/month working on your team with a team coach for critical projects and larger projects
  • 32. • Books Drawings – by Tom Sheives, TSI and Harnessing the Power of Project Management by Wes Balakian, CEO TSI 32