1. Assessing Project Alternatives through Trade-off Analysis
In
A Strategic Project Management Environment
Johnnetta Punch, PMP
1
2. Introduction
The current federal-deficit crisis is requiring agencies to achieve their mission under
constrained flat-line budgets, thereby making cost reduction a priority for the customer. This
economic condition presents a particular problem for project managers within the space
flight program. Assessing project alternatives through trade-off analysis is a risk control
methodology that provides the project manager a tool from which to balance project
constraints while shortening the length of the project.
For high risk (high liability) projects, this task examines from a strategic project
management perspective, a systems approach for assessing project alternatives through
trade-off analysis. The focus of this task is trade-offs during the project implementation
phase. However, it should be emphasized that this analytical technique is done often and
continuously throughout the lifecycle of NASA projects.
The current project environment is difficult and requires that we adapt a systematic
approach for strategic planning and tradeoff analysis. The opportunity exists for improved
up-front planning that facilitates decision making inherent in the trade-off analysis
methodology as opposed to relying on a process based on history.
2
3. Assessing Project Alternatives through Trade-off Analysis
In
A Strategic Project Management Environment
The focus of this session is to examine a systematic approach to strategic planning and
project trade-off analysis. A systematic approach is a proactive decision making methodology
that:
– Promotes setting project goals
– Ensures a methodical, organized effort in which to carry out decisions
– Requires detailed up-front planning that usually necessitates increased effort by the
project management team.
3
4. Strategic Project Project Management Model
Strategic project management combines comprehensive up-front
planning with detailed downstream planning to ensure that
strategic and tactical issues are addressed early in the project.
1. Defining customer expectations and priorities early in the
Risks
project lifecycle
Obtain a comprehensive, exact understanding of the
customer’s requirements Technical
Performance
Understand the nuances of assignments
*Strategic Project Management Model
3. Delivering the Project Scope and Metrics
Establish an integrated project baseline
1. Defining
Customer
5. Conducting a Situational Review and Assessment Expectations and
Answer questions: What’s happening now? What 8. Tactical Deliverables 2. Establishing
Project Guidelines
happened in the past? What is likely to happen in the Execution
future?
Strategic 3. Delivering
7. Decision and the Project
Project
Utilize strategic/concurrent systems engineering as a Alternative
Analysis Planning Scope and
Total Quality Management Tool Metrics
• Improve communication while breaking down
functional silos, parochial thinking and hidden 6. Problem and 4. Organizing
Opportunity the Project
agendas Analysis Team
5. Situational
• Reduce total project cycle time Review and
Assessment
7. Decision Making and Alternative Analysis
Identify those alternatives necessary to achieve project * Strategic Project Management 4
objectives Michael J. Termini
5. Strategic Project Management
Risks
A method for clarifying customer expectations
Technical
Customer Performance
Fails to indentify and prioritize customer Ask
requirements
Confirm Listen
Makes unfounded assumptions instead of
Project Manager
obtaining the facts
Requirements
Project Team
Fails to quantify and prioritize deliverables or Expectations
project expectations Document Specifications Repeat
Schedules
Relies generally on blind faith in the Costs/budget
expertise and directions of those above them Contingencies
Metrics
Listen
Confirm
Repeat
Suppliers
*Strategic Project Management
5
Michael Termini
6. Delivering the Project Scope and Metrics
Tie the project budget and schedule to project expectations and scope
Generally, the project scope is difficult to define and requires:
• Fundamental project control systems for technical, cost and schedule to
mitigate unplanned changes
Once the project deliverables and scope have been clearly defined,
everything must be in writing, preferably in a single document.
• Project scope and deliverables Risks
• All performance specifications
Technical
Performance
• Estimated project schedules and budget
• Projected project costs and returns
• Expected resource requirements and the timing of their use or
consumption
• Project metrics and their associated data support systems
• Decision and corrective action procedures
• The assigned level of empowerment and all project approval
6
requirements
7. Tactical Project Management Model
Scheduling techniques used to control and monitor
the project, assess performance against established *Tactical Project Management Model
project objectives, and initiate corrective actions Development of
the Work
Work Breakdown Breakdown
• Breaks the project down into major sub level activities Trade-off Structure Activity Listing
Analysis Detail
Activity listing detail
• Must be sequenced with associated dependencies
Dependency Analysis Tactical Project Dependency
Gant Chart Execution
Development Analysis
• Dependencies can be serial or resource sensitive
• Personnel, funding, information, data, or materials
Cycle Time Calculation
PERT Critical
• Total consumed time from the beginning of the activity Path and Slack Cycle Time
Calculation
to completion Time Analysis
Calendar Time
Calendar Time Conversion Conversion
• Projects are planned on calendar time
PERT Critical Path and Slack Time Analysis Gant Chart Development
• Utilizes computer models to calculate critical path and • Illustrates timeline for all project activities,
slack time within the project schedule and value is predicated upon the accuracy
of the data and the planning
Trade-Off Analysis
*Project Management
A systems approach to planning, scheduling and controlling by
• Decision making based on a systems
Harold Kerzner approach for assessing project alternatives
7
8. Trade-off Analysis
When unforeseen problems throw the project off schedule or
create an over budget condition, the Project Manager must
bring the project back in control by :
Focusing on the customer’s priorities
Balancing project constraints with the delivery priorities
Making compromises without sacrificing project success in the eyes Risks
of the customer
Technical
Executing trade-off analyses in strict accordance to customer Performance
Renegotiating, if necessary, with the customer to bring the
remaining variables (either cost, time or performance) in as
planned
8
9. Categories of Project Constraints
In reality, every project has latitude for some compromise to be made
without sacrificing success in the eyes of the customer.
Example Scenarios
Most Research and Development projects
*Categories of Project Constraints portray situation A-3.
• The performance of a R&D project is
usually well defined, and it is cost and
time that may be allowed to vary.
Capital equipment projects fall into
situation A-1 or B-2, where time is of the
essence.
• The sooner the piece of equipment
gets into production, the sooner the
return of investment can realized
Non process-type equipment necessary to
comply with regulatory requirements
develops a scenario around situation B-3.
• Performance is fixed
*Project Management
• Commercially off-the-shelf (COTS)
A systems approach to planning, scheduling and controlling by
Harold Kerzner
The professional consulting firm operates
primarily under situation B-1. 9
10. Assessing Project Alternatives through Trade-off Analysis
A systems approach for decision making when performing trade-off analysis is
considered proactive management
Recognizes that the smallest change in the project or system could easily affect all the organization’s
system, i.e., business systems
Incorporates a six step process for decision making relating to managing project time, cost, and
performance trade-offs. Steps include:
1. Recognizing and understanding the basis for project conflicts
2. Reviewing project objectives
3. Analyzing the project environment and status
4. Listing and analyzing alternative course of actions
5. Revising the project plan
6. Obtaining management approval and re-planning the project
The alternative to systematic planning is decision-making based on history.
– Generally results in reactive management leading to crisis management, conflict management, and fire
fighting
10
11. Step 1: Recognizing and Understanding the Basis for Project Conflicts
Project conflicts may include:
• Uncertain /Unexpected Problems
• Too many concurrent projects
An outdated project management cost and control
system • Labor contract expiration
• Compares actual versus planned cost • Change in project leadership
• Possibility of project cancellation
• Provides early warning cost data, not • Overcommitted company resources
necessarily tested or validated through • Conflicting project priorities
information intelligence • Cash flow problems
• Labor contact disputes
Human errors/failures • Delay in material shipment
• Impossible schedule commitments, due to lack • “Fast-track” people having been promoted off
of resources and/or available skill the project
• Poor control of design changes • “Temporary” employees having to be returned
• Poor project cost accounting to their home base
• Machine failures • Inaccurate original forecast
• Failure to receive a critical input • Change in market conditions
• Failure to receive anticipated approvals • New standards having been developed
11
12. Step 2: Review Project Objectives
Look for the inflexibilities within the project objectives
Reviewing project documentation to understand the degree of inflexibility
imposed by the customer requires the project team to:
• Complete a review of project objectives
• Integrate project and sponsor’s objectives
• Review the statement of work to:
• Ensure adequacy of content with project and functional
specialists
• Review schedule, cost, and technical performance specifications
• Assess resources consumed and projected
12
13. Step 3: Analyzing the Project Environment and Status
Identify problems through a comprehensive review and status of each
project work package with functional managers.
Assessing the Project Metrics
• Time-to-complete
• Cost- to- complete
• Work –to- complete
Assessing quickly the significance of a particular variance
• Inadequate planning
• A lack of detailed plans or technical, cost and schedule changes
• Scope changes
• Changes that are permitted without formal incorporation in the project plan or increase in the
resources authorized for the project
• Poor performance
• Poor performance by one team member may quickly undermine the performance of the entire
team
• Excess performance
• An overzealous team member will unintentionally distort the planned balance between cost,
schedule, and performance on the project
• Environmental restraints
• Third party approval, or dependency on outside resources projects
13
14. Step 4: List and Analyze Project Alternative Course of
Actions
Quantify and plot the result of the analysis in order to determine the crashing cost
for shortening the length of a project.
Time
• Will the time delay change the completion date for other To use this graphical technique, the customer
projects and other customers? drives which of the three project constraints to
• What is the cause for the time delay? hold fixed.
• Can resources be committed to meet the schedule?
• What will be the cost for the new schedule? Plot graphically Scenarios 1-3
• Will the increase schedule give us added value? 1. Trade-off cost with technical
• Will an extension of this project cause a delay on other projects
hours performance held fixed
Cost
• What is causing the cost overrun? 2. Trade-off technical performance with
• What can be done to reduce the remaining cost? cost held fixed
• Should we absorb the extra cost ?
• Can we renegotiate time or performance standards to stay 3. Trade-off cost with time held fixed.
within cost? Completing the project on schedule can
• Will there be any net value gained for the increase in funding ? be extremely important in certain cases
• Is this the only way to satisfy Performance?
Technical Performance
• Can the original specification be met
• Are the specification negotiable
• Are we increasing or decreasing performance
• Will the customer accept a change
• Will the change in specifications cause a redistribution of
project resources
14
15. Step 4 List and Analyze Project Alternative Course of
Actions Continues….
Fixed Performance - Identify available alternatives and plot the results to
determine the crashing costs for shortening the length of the project
Scenario 1: Trade-off with fixed performance
If the critical project constraint most important to the
customer is technical performance, consider the *Cost is expressed as a function of time
following alternatives actions
• Adding additional resources or capital to the
project , if required
• Applying other technological, processes or
methodologies available to the team
• Redefining the scope or deleting
• Minimizing cost growth through the use overtime
(salaried personnel)
*Project Management
A systems approach to planning, scheduling and controlling by
Harold Kerzner
15
16. Step 4 Developing an Alternative Actions continue…….
Fixed Cost - Identify available alternatives and plot the results to determine the
crashing costs for shortening the length of the project * Cost is held Fixed
If the critical project constraint most important to the Scenario 2: Trade-off with Fixed Cost
customer is fixed cost, consider the following alternatives Performance is expressed as a function of time
actions.
• Allocate unused or excess funds from other
activities within the projects to offset current or
projected overruns
• Allocate activities to lower level personnel where
Technical
risks of failure is minimal
• Outsource where control and risk management
dictate a low probability of failure
• Re-engineer process for a reduction in activity or
process costs or overhead costs – some activities may
be eliminated all together, thus saving cost.
• Eat the cost overrun rather than pass it along to
the customer
*Project Management
A systems approach to planning, scheduling and controlling by 16
Harold Kerzner
17. Step 4 Developing an Alternative Actions continues……..
Fixed Time - Identify available alternatives and plot the results to determine the
crashing costs for shortening the length of the project
If the critical project constraint most important to the customer is
fixed time, consider the following alternatives actions:
*Scenario 3: Trade-off with fixed time
• Reallocate resources not on the critical path (slack time
activities) to activities on the critical path that have shown Cost varies with performance
some slippage.
• Reprioritize or eliminate one or more noncritical path
activities
• Apply additional resources
• Employ other compression techniques like concurrency
• Utilize overtime
• Assign some of the remaining noncritical project activities to
either administrative or clerical personnel
Technical
• Re-engineering to assess the critical path activities in
descending cycle times sequence to determine which activity
can be re-engineered
*Project Management
A systems approach to planning, scheduling and controlling by
Harold Kerzner 17
18. Step 5: Analyzing and Selecting Feasible Alternatives
Decision Analysis – Choosing the solution that minimizes the overall impact on
project objectives in the eyes of the customer
Analytical techniques involves: Decision Matrix
Objective
• Comparing and ranking alternatives in the order of perceived Meet
importance Specified Meet Meet Cost Increase Maximize
Delverable Schedule Requirements Business Profits Total
• Identifying relevant factor to evaluate Applied Weights 0.20 0.50 0.25 0.025 0.025 1
Alternative:
• Constructing a decision tree or matrix to aid managers in Request Extension 100% 0% 95% 50% 100% 48
choosing a solution that minimizes the overall impact Absorb added cost 90% 85% 100% 75% 0% 87
Miss delivery 95% 0% 80% 100% 90% 42
• Selecting the appropriate completion strategy, and beginning Add Resoruces 95% 95% 50% 90% 0% 81
implementation with management approval Reduce Quality 0% 85% 85% 15% 0% 66
Decision Tree
• Preparing a formal project update report including alternative
work scopes, schedules, and cost to achieve
• Minimum cost and schedule overruns
• Conformance to project objectives
• Presenting to internal and external project management the
alternatives along with an estimate of success probability
• Providing corrective actions for time, cost & performance
18
19. Step 5: Analyzing and Selecting Feasible Alternatives
continues….
Some other viable alternatives include:
Renegotiating the project technical performance criteria
Completing the project on schedule, to a minimum quality level
Controlling costs and technical performance, but permitting the schedule to slide
could result in a dissatisfied project sponsor
Maintaining schedule and cost performance by allowing quality to slip
Cancelling the project in an effort to limit exposure beyond that already
encountered
19
20. Step 6: Obtaining Management Approval and Re-Plan the
Project
The basis of decision-making for selecting alternatives
Top management usually make decisions based on:
• Policies on quality, integrity, and image
• Ability to develop a long-term client relationship
• Type of project (R&D, modernization, new product)
• Size and complexity of project
• Other projects on the way or planned
• Company’s cash flow
• Bottom line (ROI)
• Competitive risks
• Technical risks
• Impact on affiliated organizations
From the list of alternatives, management chooses a course of action that may require
• Detailed re-planning
• New schedules, PERT Charts
• Work Breakdown Structures and other key benchmarks
20
21. Summary
Throughout the lifecycle of a project it is important to:
• Focus on customer expectations and priorities
• Comprehensive up-front planning with detailed downstream planning
typically yields a significant return-on-investment in terms of benefits to the
project down stream
• Recognize the value of a proactive systems approach to planning and trade-
off analysis
21