1. An overview of Business Transformation Lifecycle
April 29th , 2015
Mohammed Kabir, MMSc, PRINCE2, PMP
2. EXECUTIVE SUMMARY
Corporations are managing Business Transformations program over thirty years, even
though no defined industry best practices are available. Major vendors (such as IBM,
Deloitte, Microsoft, etc.) and various corporations are utilizing proprietary
methodologies to deliver Business Transformation (BT) program. Research suggests
that managing Business Transformation program can be very tedious and painful
process including (not limited to):
• Managing multiple stakeholders and their expectations
• Insufficient business vision and program roadmap
• Business needs and future states are not clearly defined
• Unclear expectations and responsibilities;
• Lack of best practices and success stories, etc.
Every business transformation program is unique. However, a holistic view can be
exploited to define a high level roadmap and a set of integrated processes can be
applied to deliver Business Transformation Program successfully.
3. HOLISTIC VIEW OF BUSINESS TRANSFORMATION PROGRAM
Below a holistic view of Business Transformation Program:
Ideation:
- Problem
statement
- Research
Vision and
mission:
- Organizations
business vision
- Business case for
Transformation
Program
- Strategy
Target Operating
Model (necessary
requirements):
- Business Model &
Proposition, Operating
Model
- Future state requirements,
roadmap and integration
plan, business case
validation, data migration
and system integration
strategy
- Organizational design,
change management plan,
and workforce planning
strategy
Transformation
Program (Execution
requirements):
- Functional Implementation
4. The following Business Transformation Life Cycle can be utilized to deliver the program:
BUSINESS TRANSFORMATION LIFE CYCLE (BTLC) – INTEGRATED VIEW
Approval Gate
Confirm alignment and adjust as
needed
Confirm alignment and adjust as
needed
Confirm alignment and adjust as
needed
Confirm alignment and adjust as
needed
Cycle start
Cycle End
5. Below table outlines expected outcomes from Business Transformation Life Cycle:
EXPECTED OUTCOMES FROM BTLC
BTLC Phases Expected Outcomes Business Value
EnvisionIT • Program initiation
• Stakeholders engagement
• Vision and strategy documentation
• Strategy and vision document
availability
• Understanding the needs of
business transformation program
DefineIT • Current operation model and future state capabilities
• Detailed requirements and solution architecture overview,
organization change management plan and
• A transformation roadmap
• Projects establishment
• Enterprise communication
DesignIT • High lever future state capabilities design documents and
• An implementation plan to deploy the designs
• Alignment between strategy and
scope
• Balanced score card
• KPI Identification
BuildIT • Detailed people, process, information, and technology design
document
• Build and test technology components
• Assess organization’s maturity for change
• Deployment readiness for new capabilities
• New business processes
• New Capabilities
DeployIT • Implement future state capabilities
• Monitor and measure implementation activities
• Continuous Process Improvement
• Value Creation
• Process measurements
• Change adoption measurement
6. Key Challenges:
Conclusion:
Constantly monitor the transformation program to confirm alignment and adjust as
needed.
CONCLUSION
• 1. Typical Transformation Program Development ranges between two to
five years
• 2. Costs are hard to project during EnvisionIT phase
• 3. It is very difficult to identify business needs and business benefits at
the early stage of the program
• 4. Effective and efficient change to business and Technology
• 5. A clear roadmap of the Business Transformation Life Cycle program
• 6. Other