1. Unified Communications i
2010 drakt
1

2. Microsoft Business Productivity Infrastructure
Office Brings Even More Value to Server & Services Capabilities
Deliver the value of servers &
services to users
Promote faster adoption of Surface LOB information in Single-interface
new capabilities through familiar applications training helps manage
tools used every day support costs

3. Office Integration
• Contacts and
Communicator features
are included in Office
− See “Collaborate” menu in
Word (shown here)
• Unified Contacts store
provides a consistent
experience

4. Office Integration

5. SMS og MMS i Outlook

6. Contact Card
• Right click a contact or group to see expanded contact cards with
organization info

7. Communicator 2007/2010

8. Find and connect with the right people
Skill Search
• Keyword search
• Searches on all data in Microsoft®
SharePoint profile, including expertise,
interests, and tags

9. Find and connect with the right people
Location
• Auto-detected or user entered
• Visible by others unless
disabled via privacy settings
• Used for Enhanced 9-1-1

10. Next Generation Communications
Efficient Voice Mail
• Automatic indexed transcription
• Multiple language support
• Callback or send message

11. Critical Voice Feature Coverage in “14”
Building on a robust foundation
14 Delivers (2H 2010):
• Enhanced 9-1-1 for North
America
• Survivable Branch Appliances
OCS 2007 R2
• Call Admission Control
• Single Number reach
• More & cheaper phone models • Attendant Console
• Call Park, Malicious Call Trace, 12% • Response Groups
and other features 17%
• SIP Trunking
• Additional data center • Dial-in audio conferencing
survivability options • Higher def video
• Workflow activities for UC
OCS 2007
• “Anywhere Access”
• IM & Rich Presence 71%
• Most common voice
features
• Unified messaging
• Audio and video
conferencing
• Desktop integration

12. System Level Price Comparisons
Microsoft solution includes full UC, not just voice
12

13. W14 „Optimized for‟ IP Phones
OPTIMIZED FOR
Microsoft®
Office Communicator
Price
High
Polycom CX3000
Polycom CX700¹
Mid
Polycom CX600 Aastra 6725 iP
Polycom CX500 Aastra 6721 iP
Location
Common Area Office desk Office desk Conference
(Low) (High) Room
– Will be available in W14
1 – Last update

14. PBX Interoperability
For Customers not yet ready to replace PBX
VOICE
VOICE OCS user PBX user
− OCS voice networks with any PBX
− Direct SIP for signaling OCS
Direct SIP
PBX
− G.711 & other standard codecs
CONFERENCING
CONFERENCING PBX user w/ OCS conf
− OCS conferencing connects to any PBX
− Direct SIP for signaling OCS PBX
Direct SIP
− G.711 & other standard codecs
PRESENCE
PRESENCE PBX user w/ OCS IM/P
− OCS presence is available to any PBX
− SIP verbs to get and set presence OCS SIP
get and set
PBX

15. • Overview of presence
• Sort people based on
presence
• Personal notes
• Absence and return time
• Scheduled events
• See mobile line status
• Manage schedule for
employees
• Connect calls
• Dial to Office
Communicator
15.

16. Competella sentralbord
Queue
Incoming controls
queue
Monitor
Outgoing (Busy lamp)
queue
Voice and/or
Outgoing
A and B chat
queue
part
Directory
search
Online
Presence