Presentation used at Meades & Company September 2011 Business Builder Forum.
Increasing your productivity and effciency with OnePage business plans.
experts@meadesandco.co.uk
2. Morning agenda
07.45 Arrival
08.00 Registration, breakfast and networking
08.20 Welcome: Paul Meades, Meades & Company
08.30 Finola McManus, Practice Perfect
09.30 Q & A
09.45 Close and networking
10.00 Stadium tour with former Watford FC player Neil Price
5. What you will discover
•Why you should measure stuff
•What you should measure
•How you can measure it
•The benefits of a OnePage™ business plan
6. What you can measure you can manage.
McKinsey Maxim
BUT......
Building a better scale doesn’t change your weight.
Philip Crosby
7. What stuff should you measure?
•Measure results
•You must manage working capital – in particular, cash
•And you must improve profits
•But profits are a consequence
•So you must focus on sales
•And focus on costs
•But the most critical drivers are not found in
accounts
•You must identify your key underlying success drivers
8. In summary
•Measure key results
•Measure key sales drivers
•Measure key cost drivers
•Measure key cash drivers
•Measure key underlying success drivers
•That tie into your goals, core purpose, vision
12. Some suggestions...
•Key cost drivers
•Overheads per head/hour/square foot
•Marketing costs per sales lead
•Product reliability
•Key cash drivers
•Debtor days
•Creditor days
•The number of times stock is turned over a
year
14. Some suggestions...
What is your sales model?
•Number of leads generated
•Number of referrals
•Enquiry conversion rates
•Repeat customers/ lost
customers
17. “From worst to first: behind the scenes of
Continental’s remarkable comeback”
Gordon Bethune
Continental Airlines measured…
•On-time arrival
•Lost luggage
•Customer complaints
What makes these leading is they measure success
the way the customer does…
… ultimately the success of any business is a result of
loyal customers who return
28. •Don’t try to find hundreds of success drivers
•Don’t make them all traditional financial measures
•Consider monthly versus YTD numbers
•Consider the systems you will need for data collection
•Use Post-It notes to identify the chain of cause and effect
•Don’t feel you have to get it 100% right first time
29. •Set realistic targets
•Discuss results in your monthly business strategy meeting
•Share the results with the team
•Consider % measures rather than £ actuals
•And don’t forget...
the most important part are the actions
30. Benefits of the OnePage™ plan
•Simple and readily understandable
•Tells you how you are doing
•Helps you to identify the areas you need to work on
•Forces you to think about, record and monitor actions
•It can easily be updated on a monthly basis
Everybody in the business knows…
•Exactly what the business is trying to achieve
•How far they have got towards achieving it
•What they can do to get the business there even faster
•And so it provides a focus for discussion, effort and
creativity
•And it is a brilliant tool for motivating people
31. What to do now......
Have you heard anything here today that you feel
you may need help with?
We can help you implement these things into
your business.
Do not hesitate to contact us for an initial free
consultation call 01923 800444
