Sugar Crm Marketing Industries Presentation - 0 Overview

Founded in September 2008 Based in Almere, The Netherlands Authorized SugarCRM partner Specialized in Marketing and Sales automation Database experts 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 3 About Marketing Industries

Defining business processes CRM implementation Campaign management Reporting Business Intelligence Data cleaning and enrichment 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 4 Services of Marketing Industries

Founded in 2004 5,000 Customers in 30 countries Over 500,000 users on 60,000 systems 115,000 Community members 150 Partners on five continents 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 6 About SugarCRM

Generate Higher ROI on Marketing Activities Increase the Productivity of Your Sales Force Create a Consistent Customer Experience Provide Better Visibility Across the Business Improve Communication and Information Sharing Create Powerful Business Processes Easily 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 19 Why SugarCRM

Create and execute campaigns across marketing channels Captures leads directly into CRM System Measures return on investment of campaigns 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 20 Generate Higher ROI on Marketing Activities

Organize sales information into a single system Improve the productivity of sales individuals and teams Gain greater visibility into performance 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 21 Increase the Productivity of Your Sales Force

Central repository for customer support and product issues Share knowledge and case resolutions across teams Reduce costs through customer self-service 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 22 Create a Consistent Customer Experience

Create real-time reports and dashboards on any CRM metric Monitor the effectiveness of marketing programs, sales opportunities, and support cases Share/restrict access to reports and dashboards across teams 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 23 Provide Better Visibility Across the Business

Share calls, meetings, documents, calendars and email Integrate Sugar with popular applications such as Microsoft Outlook Capture information from cloud services in Sugar 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 24 Improve Communication and Information Sharing

Create custom fields, objects and modules Design workflow processes to fit your business Control visibility and access at the field level 2/23/2010 ©2009 SugarCRM Inc. All rights reserved. 25 Create Powerful Business Processes Easily

CRM Applications for the Cloud Community € 29/user/month Platform for CRM development Professional € 55/user/month Advanced CRM for small and medium-sized companies Enterprise € 75/user/month CRM for the most demanding companies

The monthly price includes: Hosting in Equinix datacenters Full functional support Import of data Change fields, dropdowns, workflows etc Helpdesk Full technical support New updates of SugarCRM version New updates of all server software Fastest internet speed Daily back-up (and recovery) Fallback service 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 28 SugarCRM services includes

Full implementation of SugarCRM Installation of SugarCRM and database Modify screens, fields, dropdowns menu’s Create workflows Create reports Set up of campaigns Import of your data (customers, prospects, leads) Training of key- and end-users Google apps integration Connect external databases 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 29 Other SugarCRM services Fast implementation > 2 working days

Start with SugarCRM within days Professional CRM system Easy to use Collaborate with other applications and databases Cost effective, no need to invest in: Servers Server software Databases Application managers Database managers Back-up 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 32 Your advantage

2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 33 More information? Presentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 Collaboration Marketing Industries BV Televisieweg 56 1322 AM Almere The Netherlands Tel +31 36 536 72 33 www.marketingindustries.nl info@marketingindustries.nl

Sugar Crm Marketing Industries Presentation - 0 Overview

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