Presentation from 2006 Discourse Conference - organizational context and data removed.
Dealing with "egos" the size of planets: An examination of HRs construction of difficult clients
International Business Environments and Operations 16th Global Edition test b...
Discourse 2006: Dealing with egos
1. Dealing with “egos the size of planets” An examination of HR professionals’ construction of difficult clients Katrina Pritchard and Gillian Symon Department of Organizational Psychology Birkbeck College, University of London 7 th International Conference on Organizational Discourse Amsterdam, July 2006
13. Analytic framework HRM Discourse Financial Services Culture Professional Discourse Model of partnership HR Departmental Context We know what they are like They need us because we are different This is how we make it work