SlideShare uma empresa Scribd logo
1 de 13
Dealing with  “egos the size of planets” An examination of HR professionals’ construction of difficult clients Katrina Pritchard and Gillian Symon Department of Organizational Psychology Birkbeck College, University of London 7 th  International Conference on Organizational Discourse Amsterdam, July 2006
Human Resources (HR) Professionals ,[object Object],[object Object],[object Object],[object Object]
Research Approach ,[object Object],[object Object],[object Object],[object Object]
Organizational Context
Organizational Context
Analytic framework We know what  they are like They need us  because we are different This is how we  make it work
We know what they are like ,[object Object],[object Object],[object Object],[object Object]
We know what they are like
Because they are like that they need us ,[object Object],[object Object],[object Object],[object Object]
Because they are like that they need us
This is how we make it work ,[object Object],[object Object],[object Object]
This is how we make it work
Analytic framework HRM Discourse Financial Services Culture Professional Discourse Model of partnership HR Departmental Context We know what  they are like They need us  because we are different This is how we  make it work

Mais conteúdo relacionado

Destaque

Pritchard and symon reviewing sites and revisiting sights bam nov 2011
Pritchard and symon reviewing sites and revisiting sights bam nov 2011Pritchard and symon reviewing sites and revisiting sights bam nov 2011
Pritchard and symon reviewing sites and revisiting sights bam nov 2011Katrina Pritchard
 
Tuesday symptomsmatrix
Tuesday symptomsmatrixTuesday symptomsmatrix
Tuesday symptomsmatrixcatzmeneses
 
Eletricidade básica baterias condutores e isolantes
Eletricidade básica   baterias condutores e isolantesEletricidade básica   baterias condutores e isolantes
Eletricidade básica baterias condutores e isolantesWanderson Alves
 
Pritchard and whiting gwo presentation 22 jun12 blog version
Pritchard and whiting gwo presentation 22 jun12 blog versionPritchard and whiting gwo presentation 22 jun12 blog version
Pritchard and whiting gwo presentation 22 jun12 blog versionKatrina Pritchard
 
για την αλλη πατριδα
για την αλλη πατριδαγια την αλλη πατριδα
για την αλλη πατριδαXyla Eleni
 
PhD Seminar 2010: Social construction
PhD Seminar 2010: Social constructionPhD Seminar 2010: Social construction
PhD Seminar 2010: Social constructionKatrina Pritchard
 
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκη
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκηΘέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκη
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκηXyla Eleni
 
모바일 Rpg 게임서버 리팩토링
모바일 Rpg 게임서버 리팩토링모바일 Rpg 게임서버 리팩토링
모바일 Rpg 게임서버 리팩토링기환 천
 
모바일 Rpg 게임서버 제작
모바일 Rpg 게임서버 제작모바일 Rpg 게임서버 제작
모바일 Rpg 게임서버 제작기환 천
 
19 hepatic cirrhosis
19 hepatic cirrhosis19 hepatic cirrhosis
19 hepatic cirrhosisinternalmed
 

Destaque (11)

Pritchard and symon reviewing sites and revisiting sights bam nov 2011
Pritchard and symon reviewing sites and revisiting sights bam nov 2011Pritchard and symon reviewing sites and revisiting sights bam nov 2011
Pritchard and symon reviewing sites and revisiting sights bam nov 2011
 
Tuesday symptomsmatrix
Tuesday symptomsmatrixTuesday symptomsmatrix
Tuesday symptomsmatrix
 
Eletricidade básica baterias condutores e isolantes
Eletricidade básica   baterias condutores e isolantesEletricidade básica   baterias condutores e isolantes
Eletricidade básica baterias condutores e isolantes
 
BPS Presentation
BPS PresentationBPS Presentation
BPS Presentation
 
Pritchard and whiting gwo presentation 22 jun12 blog version
Pritchard and whiting gwo presentation 22 jun12 blog versionPritchard and whiting gwo presentation 22 jun12 blog version
Pritchard and whiting gwo presentation 22 jun12 blog version
 
για την αλλη πατριδα
για την αλλη πατριδαγια την αλλη πατριδα
για την αλλη πατριδα
 
PhD Seminar 2010: Social construction
PhD Seminar 2010: Social constructionPhD Seminar 2010: Social construction
PhD Seminar 2010: Social construction
 
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκη
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκηΘέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκη
Θέατρο Φαργκάνη, επίσκεψη στο ΑΠΘ. κεντρική βιβλιοθήκη
 
모바일 Rpg 게임서버 리팩토링
모바일 Rpg 게임서버 리팩토링모바일 Rpg 게임서버 리팩토링
모바일 Rpg 게임서버 리팩토링
 
모바일 Rpg 게임서버 제작
모바일 Rpg 게임서버 제작모바일 Rpg 게임서버 제작
모바일 Rpg 게임서버 제작
 
19 hepatic cirrhosis
19 hepatic cirrhosis19 hepatic cirrhosis
19 hepatic cirrhosis
 

Semelhante a Discourse 2006: Dealing with egos

HRM Course OutLine 2024.docx
HRM Course OutLine 2024.docxHRM Course OutLine 2024.docx
HRM Course OutLine 2024.docxAtuhaireAnnah
 
CHANGE AGENT / TUTORIALOUTLET DOT COM
CHANGE AGENT / TUTORIALOUTLET DOT COMCHANGE AGENT / TUTORIALOUTLET DOT COM
CHANGE AGENT / TUTORIALOUTLET DOT COMalbert0085
 
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docx
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docxWAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docx
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docxcelenarouzie
 
Week 3 Journal Article Analysis AssignmentSelect an article from a.docx
Week 3 Journal Article Analysis AssignmentSelect an article from a.docxWeek 3 Journal Article Analysis AssignmentSelect an article from a.docx
Week 3 Journal Article Analysis AssignmentSelect an article from a.docxnealralix138661
 
For this assignment you will need to complete the following1..docx
For this assignment you will need to complete the following1..docxFor this assignment you will need to complete the following1..docx
For this assignment you will need to complete the following1..docxAKHIL969626
 
Hr past present and future
Hr past present and futureHr past present and future
Hr past present and futureNida Rasheed
 
Deliverables towards hr sustainability
Deliverables towards hr sustainabilityDeliverables towards hr sustainability
Deliverables towards hr sustainabilityAlexander Decker
 
4070 16267-1-pb (1)
4070 16267-1-pb (1)4070 16267-1-pb (1)
4070 16267-1-pb (1)imDCcabrera
 
Introduction to Human Rresource M Lecture 1.ppt
Introduction to Human Rresource M Lecture 1.pptIntroduction to Human Rresource M Lecture 1.ppt
Introduction to Human Rresource M Lecture 1.pptYounas Khan
 
International Human Resource Management
International Human Resource ManagementInternational Human Resource Management
International Human Resource Managementm.dubucq
 
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Stuart Gow
 
HR wants to add value sample
HR wants to add value sampleHR wants to add value sample
HR wants to add value sampleDave Forman
 
Hrm 1 vtu_sem_2
Hrm 1 vtu_sem_2Hrm 1 vtu_sem_2
Hrm 1 vtu_sem_2amitgleam
 
Hr human resource competencies an empirical study on the hr
Hr human resource competencies an empirical study on the hrHr human resource competencies an empirical study on the hr
Hr human resource competencies an empirical study on the hrMarcus Vannini
 

Semelhante a Discourse 2006: Dealing with egos (20)

HRM Course OutLine 2024.docx
HRM Course OutLine 2024.docxHRM Course OutLine 2024.docx
HRM Course OutLine 2024.docx
 
CHANGE AGENT / TUTORIALOUTLET DOT COM
CHANGE AGENT / TUTORIALOUTLET DOT COMCHANGE AGENT / TUTORIALOUTLET DOT COM
CHANGE AGENT / TUTORIALOUTLET DOT COM
 
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docx
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docxWAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docx
WAL_HUMN1020_03_A_EN-CC.mp4WORKFORCEWORK WORKPLACEA .docx
 
Week 3 Journal Article Analysis AssignmentSelect an article from a.docx
Week 3 Journal Article Analysis AssignmentSelect an article from a.docxWeek 3 Journal Article Analysis AssignmentSelect an article from a.docx
Week 3 Journal Article Analysis AssignmentSelect an article from a.docx
 
For this assignment you will need to complete the following1..docx
For this assignment you will need to complete the following1..docxFor this assignment you will need to complete the following1..docx
For this assignment you will need to complete the following1..docx
 
Brian Goulden HR4 ICT12
Brian Goulden HR4 ICT12Brian Goulden HR4 ICT12
Brian Goulden HR4 ICT12
 
HRM module 1
HRM module 1HRM module 1
HRM module 1
 
Hr past present and future
Hr past present and futureHr past present and future
Hr past present and future
 
Deliverables towards hr sustainability
Deliverables towards hr sustainabilityDeliverables towards hr sustainability
Deliverables towards hr sustainability
 
4070 16267-1-pb (1)
4070 16267-1-pb (1)4070 16267-1-pb (1)
4070 16267-1-pb (1)
 
4070 16267-1-pb
4070 16267-1-pb4070 16267-1-pb
4070 16267-1-pb
 
hhrrmm.pdf
hhrrmm.pdfhhrrmm.pdf
hhrrmm.pdf
 
Tescos assignment
Tescos assignmentTescos assignment
Tescos assignment
 
Introduction to Human Rresource M Lecture 1.ppt
Introduction to Human Rresource M Lecture 1.pptIntroduction to Human Rresource M Lecture 1.ppt
Introduction to Human Rresource M Lecture 1.ppt
 
International Human Resource Management
International Human Resource ManagementInternational Human Resource Management
International Human Resource Management
 
Chris Brewster
Chris BrewsterChris Brewster
Chris Brewster
 
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
 
HR wants to add value sample
HR wants to add value sampleHR wants to add value sample
HR wants to add value sample
 
Hrm 1 vtu_sem_2
Hrm 1 vtu_sem_2Hrm 1 vtu_sem_2
Hrm 1 vtu_sem_2
 
Hr human resource competencies an empirical study on the hr
Hr human resource competencies an empirical study on the hrHr human resource competencies an empirical study on the hr
Hr human resource competencies an empirical study on the hr
 

Mais de Katrina Pritchard

BBR Twilight Highlights Coding and Analysis 24MAY23.pptx
BBR Twilight Highlights Coding and Analysis 24MAY23.pptxBBR Twilight Highlights Coding and Analysis 24MAY23.pptx
BBR Twilight Highlights Coding and Analysis 24MAY23.pptxKatrina Pritchard
 
BBR Twilight Higlights- Interview Training 15JUN23.pptx
BBR Twilight Higlights- Interview Training 15JUN23.pptxBBR Twilight Higlights- Interview Training 15JUN23.pptx
BBR Twilight Higlights- Interview Training 15JUN23.pptxKatrina Pritchard
 
Qualitative Thesis Walkthrough
Qualitative Thesis WalkthroughQualitative Thesis Walkthrough
Qualitative Thesis WalkthroughKatrina Pritchard
 
BBR Twilight Zone Session 1 Introduction to Ontology and Epistemology
BBR Twilight Zone Session 1 Introduction to Ontology and EpistemologyBBR Twilight Zone Session 1 Introduction to Ontology and Epistemology
BBR Twilight Zone Session 1 Introduction to Ontology and EpistemologyKatrina Pritchard
 
Age and Ageing in the Workplace
Age and Ageing in the WorkplaceAge and Ageing in the Workplace
Age and Ageing in the WorkplaceKatrina Pritchard
 
Introduction to Advance Qualitative Methods
Introduction to Advance Qualitative MethodsIntroduction to Advance Qualitative Methods
Introduction to Advance Qualitative MethodsKatrina Pritchard
 
ISBE Doctoral Day for slideshare.pptx
ISBE Doctoral Day for slideshare.pptxISBE Doctoral Day for slideshare.pptx
ISBE Doctoral Day for slideshare.pptxKatrina Pritchard
 
Research methods for digital work and organization
Research methods for digital work and organizationResearch methods for digital work and organization
Research methods for digital work and organizationKatrina Pritchard
 
Qualitative research with online text and images
Qualitative research with online text and imagesQualitative research with online text and images
Qualitative research with online text and imagesKatrina Pritchard
 
New directions for qualitative research
New directions for qualitative researchNew directions for qualitative research
New directions for qualitative researchKatrina Pritchard
 
Young workers and generational stereotypes
Young workers and generational stereotypesYoung workers and generational stereotypes
Young workers and generational stereotypesKatrina Pritchard
 
What happens when research goes online
What happens when research goes onlineWhat happens when research goes online
What happens when research goes onlineKatrina Pritchard
 
Qualitative research on the internet: highlights
Qualitative research on the internet: highlightsQualitative research on the internet: highlights
Qualitative research on the internet: highlightsKatrina Pritchard
 
K pritchard for oxford brookes 23 apr15
K pritchard for oxford brookes 23 apr15K pritchard for oxford brookes 23 apr15
K pritchard for oxford brookes 23 apr15Katrina Pritchard
 
21 sep12 age at work seminar morning session
21 sep12 age at work seminar morning session21 sep12 age at work seminar morning session
21 sep12 age at work seminar morning sessionKatrina Pritchard
 
21 sep12 age at work seminar afternoon session
21 sep12 age at work seminar afternoon session21 sep12 age at work seminar afternoon session
21 sep12 age at work seminar afternoon sessionKatrina Pritchard
 
The discursive construction of 'generations' discourse conference 19 july2012
The discursive construction of 'generations'  discourse conference 19 july2012The discursive construction of 'generations'  discourse conference 19 july2012
The discursive construction of 'generations' discourse conference 19 july2012Katrina Pritchard
 

Mais de Katrina Pritchard (20)

Using macros.pptx
Using macros.pptxUsing macros.pptx
Using macros.pptx
 
BBR Twilight Highlights Coding and Analysis 24MAY23.pptx
BBR Twilight Highlights Coding and Analysis 24MAY23.pptxBBR Twilight Highlights Coding and Analysis 24MAY23.pptx
BBR Twilight Highlights Coding and Analysis 24MAY23.pptx
 
BBR Twilight Higlights- Interview Training 15JUN23.pptx
BBR Twilight Higlights- Interview Training 15JUN23.pptxBBR Twilight Higlights- Interview Training 15JUN23.pptx
BBR Twilight Higlights- Interview Training 15JUN23.pptx
 
Qualitative Thesis Walkthrough
Qualitative Thesis WalkthroughQualitative Thesis Walkthrough
Qualitative Thesis Walkthrough
 
BBR Twilight Zone Session 1 Introduction to Ontology and Epistemology
BBR Twilight Zone Session 1 Introduction to Ontology and EpistemologyBBR Twilight Zone Session 1 Introduction to Ontology and Epistemology
BBR Twilight Zone Session 1 Introduction to Ontology and Epistemology
 
Age and Ageing in the Workplace
Age and Ageing in the WorkplaceAge and Ageing in the Workplace
Age and Ageing in the Workplace
 
Introduction to Advance Qualitative Methods
Introduction to Advance Qualitative MethodsIntroduction to Advance Qualitative Methods
Introduction to Advance Qualitative Methods
 
ISBE Doctoral Day for slideshare.pptx
ISBE Doctoral Day for slideshare.pptxISBE Doctoral Day for slideshare.pptx
ISBE Doctoral Day for slideshare.pptx
 
Research methods for digital work and organization
Research methods for digital work and organizationResearch methods for digital work and organization
Research methods for digital work and organization
 
Qualitative research with online text and images
Qualitative research with online text and imagesQualitative research with online text and images
Qualitative research with online text and images
 
New directions for qualitative research
New directions for qualitative researchNew directions for qualitative research
New directions for qualitative research
 
Web Based Images
Web Based ImagesWeb Based Images
Web Based Images
 
Young workers and generational stereotypes
Young workers and generational stereotypesYoung workers and generational stereotypes
Young workers and generational stereotypes
 
What happens when research goes online
What happens when research goes onlineWhat happens when research goes online
What happens when research goes online
 
Qualitative research on the internet: highlights
Qualitative research on the internet: highlightsQualitative research on the internet: highlights
Qualitative research on the internet: highlights
 
K pritchard for oxford brookes 23 apr15
K pritchard for oxford brookes 23 apr15K pritchard for oxford brookes 23 apr15
K pritchard for oxford brookes 23 apr15
 
Bam event research on line
Bam event research on lineBam event research on line
Bam event research on line
 
21 sep12 age at work seminar morning session
21 sep12 age at work seminar morning session21 sep12 age at work seminar morning session
21 sep12 age at work seminar morning session
 
21 sep12 age at work seminar afternoon session
21 sep12 age at work seminar afternoon session21 sep12 age at work seminar afternoon session
21 sep12 age at work seminar afternoon session
 
The discursive construction of 'generations' discourse conference 19 july2012
The discursive construction of 'generations'  discourse conference 19 july2012The discursive construction of 'generations'  discourse conference 19 july2012
The discursive construction of 'generations' discourse conference 19 july2012
 

Último

IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024Matteo Carbone
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Pereraictsugar
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionMintel Group
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 

Último (20)

Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
Kenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith PereraKenya Coconut Production Presentation by Dr. Lalith Perera
Kenya Coconut Production Presentation by Dr. Lalith Perera
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
Future Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted VersionFuture Of Sample Report 2024 | Redacted Version
Future Of Sample Report 2024 | Redacted Version
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 

Discourse 2006: Dealing with egos

  • 1. Dealing with “egos the size of planets” An examination of HR professionals’ construction of difficult clients Katrina Pritchard and Gillian Symon Department of Organizational Psychology Birkbeck College, University of London 7 th International Conference on Organizational Discourse Amsterdam, July 2006
  • 2.
  • 3.
  • 6. Analytic framework We know what they are like They need us because we are different This is how we make it work
  • 7.
  • 8. We know what they are like
  • 9.
  • 10. Because they are like that they need us
  • 11.
  • 12. This is how we make it work
  • 13. Analytic framework HRM Discourse Financial Services Culture Professional Discourse Model of partnership HR Departmental Context We know what they are like They need us because we are different This is how we make it work