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Maribel Ramirez
Presentation for
The e-Patient paradigm
WHAT IS AN
e-PATIENT?
WHAT IS AN
e-PATIENT?
e-Patients are health
consumers who use the
Internet to gather information
about healthcare providers,
symptoms and conditions,
treatment options.
SOURCE: Wikipedia
WHAT IS AN
e-PATIENT?
e-Patients are health
consumers who use the
Internet to gather information
about healthcare providers,
symptoms and conditions,
treatment options.
e-Patients are increasingly
active in the management of
his/her treatment, healthcare
environment and related
decision-making and are
demonstrating the power of
the Health 2.0 model of care.
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
•  Empowered
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
•  Empowered
•  Engaged patients are engaged in their own care
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
•  Empowered
•  Engaged patients are engaged in their own care
•  Equals in their partnerships with the various physicians
involved in their care
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
•  Empowered
•  Engaged patients are engaged in their own care
•  Equals in their partnerships with the various physicians
involved in their care
•  Emancipated
SOURCE: Wikipedia
WHAT IS AN e-PATIENT?
Characteristics:
•  Equipped with the skills to manage their own condition.
•  Enabled to make choices about self-care and those
choices are respected.
•  Empowered
•  Engaged patients are engaged in their own care
•  Equals in their partnerships with the various physicians
involved in their care
•  Emancipated
•  Expert patients can improve their self-rated health status,
cope better with fatigue and other generic features of
chronic disease such as role limitation, and reduce
disability and their dependence on hospital care.
SOURCE: Wikipedia
WHO ARE
e-PATIENTS?
*Pew Research Center's Internet & American Life Project
WHO ARE
e-PATIENTS?
*Pew Research Center's Internet & American Life Project
93 million e-Patients
WHO ARE
e-PATIENTS?
*Pew Research Center's Internet & American Life Project
93 million e-Patients
166 million US consumers
if we include their estimated
sphere of influence.
WHO ARE
e-PATIENTS?
*Pew Research Center's Internet & American Life Project
93 million e-Patients
166 million US consumers
if we include their estimated
sphere of influence.
53% of the US population
WHO ARE e-PATIENTS?
Source: Pew Internet & American Life Project Survey.
E-Patient Demographics:
The percentage of adults in
each demographic group
who look online for information
about health or medical issues
WHAT ARE e-PATIENTS
SEARCHING
FOR ONLINE?
WHAT ARE e-PATIENTS
SEARCHING
47%
say that they researched their
doctors and health providers.
FOR ONLINE?
SOURCE: Pew Research Center's Internet & American Life Project
WHAT ARE e-PATIENTS
SEARCHING
47%
say that they researched their
doctors and health providers.
41%
say that web research is the
key determining factor in their
doctor selection process.
FOR ONLINE?
SOURCE: Pew Research Center's Internet & American Life Project
WHAT ARE e-PATIENTS
SEARCHING
47%
say that they researched their
doctors and health providers.
41%
say that web research is the
key determining factor in their
doctor selection process.
24%
of e-Patients have consulted
rankings or reviews online of
doctors or other providers.
FOR ONLINE?
SOURCE: Pew Research Center's Internet & American Life Project
ONLINE BEHAVIOUR
SOURCE: Pew Research Center's Internet & American Life Project
47%
say that they researched their
doctors and health providers.
ONLINE BEHAVIOUR
SOURCE: Pew Research Center's Internet & American Life Project
WHICH e-PATIENTS
ARE SEARCHING
FOR YOU?
WHICH e-PATIENTS
ARE SEARCHING
FOR YOU?
52% of online women
research doctors compared
with 41% of men.
SOURCE: Pew Research Center's Internet & American Life Project
WHICH e-PATIENTS
ARE SEARCHING
FOR YOU?
52% of online women
research doctors compared
with 41% of men.
Online women, internet users
under the age of 65, and
internet users with higher levels
of income and education are
significantly more likely than
other demographics to look
online for information about
doctors and other
SOURCE: Pew Research Center's Internet & American Life Project
WHERE ARE e-PATIENTS
SEARCHING
FOR YOU?
WHERE ARE e-PATIENTS
SEARCHING
On over 70 different websites
ranging from local search
engines, reputational sites and
doctor directories.
FOR YOU?
HOW DO
e-PATIENTS
SELECT
THEIR DOCTORS?
HOW DO
e-PATIENTS
SELECT
THEIR DOCTORS?
IT ALL COMES
DOWN TO
TRUST
“We trust someone when we have confidence in
their character, ability, strength or truthfulness. We
rely on them not to let us down. Trust is the life-blood
of an organization.”
- Stephen Covey
TRUST is built on
the principle of
REPUTATION
TRUST is built on
the principle of
REPUTATION
The foundation of
trust is your own
CREDIBILITY
TRUST is built on
the principle of
REPUTATION
The foundation of
trust is your own
CREDIBILITY
It’s all
ABOUT YOU
What Do
e-PATIENTS
FIND
When They
Search For You?
What Do
e-PATIENTS
FIND
When They
Search For You?
Does Your Online
Identity Reflect
WHO YOU
REALLY ARE?
Can e-Patients
TRUST YOU?
What Do
e-PATIENTS
FIND
When They
Search For You?
Does Your Online
Identity Reflect
WHO YOU
REALLY ARE?
You ARE being
“Googled” so
why not manage
BRAND YOU?
You ARE being
“Googled” so
why not manage
BRAND YOU?
If you don't brand
yourself first,
SOMEONE
ELSE WILL.
Introducing the
Program
As competition for patients in
the healthcare industry
increases, doctors, surgeons
and dentists are challenged
with the task of trying to attract
a rapidly growing population of
well-informed and educated
patients.
Introducing the
Program
As competition for patients in
the healthcare industry
increases, doctors, surgeons
and dentists are challenged
with the task of trying to attract
a rapidly growing population of
well-informed and educated
patients.
The Doctor=Brand team of
healthcare marketing experts
understands this demographic
and more specifically, their
unique doctor selection
process.
Introducing the
Program
Working for the
BRAND of YOU
Working for the
BRAND of YOU
A fully-integrated
Personal Branding,
Online Reputation,
Social Media, &
e-Marketing Program
specifically designed to
cultivate TRUST between
doctors and e-Patients.
Working for the
BRAND of YOU
A fully-integrated
Personal Branding,
Online Reputation,
Social Media, &
e-Marketing Program
specifically designed to
cultivate TRUST between
doctors and e-Patients.
The entire program is
centered on one core asset…
Working for the
BRAND of YOU
A fully-integrated
Personal Branding,
Online Reputation,
Social Media, &
e-Marketing Program
specifically designed to
cultivate TRUST between
doctors and e-Patients.
The entire program is
centered on one core asset…
YOU
PERSONAL BRANDING DEFINED:
The process by which individuals and entrepreneurs
differentiate themselves by identifying and
articulating their unique value proposition and then
leveraging it across platforms with a consistent
message and image to achieve a specific goal.
PERSONAL BRANDING DEFINED:
Benefits of
Benefits of
• Cultivates TRUST
Benefits of
• Cultivates TRUST
• Increases your VISIBILITY
Benefits of
• Cultivates TRUST
• Increases your VISIBILITY
• Establishes CREDIBILITY
Benefits of
• Cultivates TRUST
• Increases your VISIBILITY
• Establishes CREDIBILITY
• Creates DIFFERENTIATION
Benefits of
• Cultivates TRUST
• Increases your VISIBILITY
• Establishes CREDIBILITY
• Creates DIFFERENTIATION
• Ignites patient GROWTH
TAKE CHARGE
TAKE CHARGE
Put
Work for YOU
TAKE CHARGE
YOUR
Reputation
depends on it.
Put
Work for YOU
Call: 786.512.8097
Michael E. Hermosa – President
Email: Michael@DoctorEqualsBrand.com
DoctorEqualsBrand.com
YOUR
Reputation
depends on it.

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ePatients

  • 3. WHAT IS AN e-PATIENT? e-Patients are health consumers who use the Internet to gather information about healthcare providers, symptoms and conditions, treatment options. SOURCE: Wikipedia
  • 4. WHAT IS AN e-PATIENT? e-Patients are health consumers who use the Internet to gather information about healthcare providers, symptoms and conditions, treatment options. e-Patients are increasingly active in the management of his/her treatment, healthcare environment and related decision-making and are demonstrating the power of the Health 2.0 model of care. SOURCE: Wikipedia
  • 5. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. SOURCE: Wikipedia
  • 6. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. SOURCE: Wikipedia
  • 7. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. •  Empowered SOURCE: Wikipedia
  • 8. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. •  Empowered •  Engaged patients are engaged in their own care SOURCE: Wikipedia
  • 9. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. •  Empowered •  Engaged patients are engaged in their own care •  Equals in their partnerships with the various physicians involved in their care SOURCE: Wikipedia
  • 10. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. •  Empowered •  Engaged patients are engaged in their own care •  Equals in their partnerships with the various physicians involved in their care •  Emancipated SOURCE: Wikipedia
  • 11. WHAT IS AN e-PATIENT? Characteristics: •  Equipped with the skills to manage their own condition. •  Enabled to make choices about self-care and those choices are respected. •  Empowered •  Engaged patients are engaged in their own care •  Equals in their partnerships with the various physicians involved in their care •  Emancipated •  Expert patients can improve their self-rated health status, cope better with fatigue and other generic features of chronic disease such as role limitation, and reduce disability and their dependence on hospital care. SOURCE: Wikipedia
  • 12. WHO ARE e-PATIENTS? *Pew Research Center's Internet & American Life Project
  • 13. WHO ARE e-PATIENTS? *Pew Research Center's Internet & American Life Project 93 million e-Patients
  • 14. WHO ARE e-PATIENTS? *Pew Research Center's Internet & American Life Project 93 million e-Patients 166 million US consumers if we include their estimated sphere of influence.
  • 15. WHO ARE e-PATIENTS? *Pew Research Center's Internet & American Life Project 93 million e-Patients 166 million US consumers if we include their estimated sphere of influence. 53% of the US population
  • 16. WHO ARE e-PATIENTS? Source: Pew Internet & American Life Project Survey. E-Patient Demographics: The percentage of adults in each demographic group who look online for information about health or medical issues
  • 18. WHAT ARE e-PATIENTS SEARCHING 47% say that they researched their doctors and health providers. FOR ONLINE? SOURCE: Pew Research Center's Internet & American Life Project
  • 19. WHAT ARE e-PATIENTS SEARCHING 47% say that they researched their doctors and health providers. 41% say that web research is the key determining factor in their doctor selection process. FOR ONLINE? SOURCE: Pew Research Center's Internet & American Life Project
  • 20. WHAT ARE e-PATIENTS SEARCHING 47% say that they researched their doctors and health providers. 41% say that web research is the key determining factor in their doctor selection process. 24% of e-Patients have consulted rankings or reviews online of doctors or other providers. FOR ONLINE? SOURCE: Pew Research Center's Internet & American Life Project
  • 21. ONLINE BEHAVIOUR SOURCE: Pew Research Center's Internet & American Life Project
  • 22. 47% say that they researched their doctors and health providers. ONLINE BEHAVIOUR SOURCE: Pew Research Center's Internet & American Life Project
  • 24. WHICH e-PATIENTS ARE SEARCHING FOR YOU? 52% of online women research doctors compared with 41% of men. SOURCE: Pew Research Center's Internet & American Life Project
  • 25. WHICH e-PATIENTS ARE SEARCHING FOR YOU? 52% of online women research doctors compared with 41% of men. Online women, internet users under the age of 65, and internet users with higher levels of income and education are significantly more likely than other demographics to look online for information about doctors and other SOURCE: Pew Research Center's Internet & American Life Project
  • 27. WHERE ARE e-PATIENTS SEARCHING On over 70 different websites ranging from local search engines, reputational sites and doctor directories. FOR YOU?
  • 30. “We trust someone when we have confidence in their character, ability, strength or truthfulness. We rely on them not to let us down. Trust is the life-blood of an organization.” - Stephen Covey
  • 31. TRUST is built on the principle of REPUTATION
  • 32. TRUST is built on the principle of REPUTATION The foundation of trust is your own CREDIBILITY
  • 33. TRUST is built on the principle of REPUTATION The foundation of trust is your own CREDIBILITY It’s all ABOUT YOU
  • 35. What Do e-PATIENTS FIND When They Search For You? Does Your Online Identity Reflect WHO YOU REALLY ARE?
  • 36. Can e-Patients TRUST YOU? What Do e-PATIENTS FIND When They Search For You? Does Your Online Identity Reflect WHO YOU REALLY ARE?
  • 37. You ARE being “Googled” so why not manage BRAND YOU?
  • 38. You ARE being “Googled” so why not manage BRAND YOU? If you don't brand yourself first, SOMEONE ELSE WILL.
  • 40. As competition for patients in the healthcare industry increases, doctors, surgeons and dentists are challenged with the task of trying to attract a rapidly growing population of well-informed and educated patients. Introducing the Program
  • 41. As competition for patients in the healthcare industry increases, doctors, surgeons and dentists are challenged with the task of trying to attract a rapidly growing population of well-informed and educated patients. The Doctor=Brand team of healthcare marketing experts understands this demographic and more specifically, their unique doctor selection process. Introducing the Program
  • 43. Working for the BRAND of YOU A fully-integrated Personal Branding, Online Reputation, Social Media, & e-Marketing Program specifically designed to cultivate TRUST between doctors and e-Patients.
  • 44. Working for the BRAND of YOU A fully-integrated Personal Branding, Online Reputation, Social Media, & e-Marketing Program specifically designed to cultivate TRUST between doctors and e-Patients. The entire program is centered on one core asset…
  • 45. Working for the BRAND of YOU A fully-integrated Personal Branding, Online Reputation, Social Media, & e-Marketing Program specifically designed to cultivate TRUST between doctors and e-Patients. The entire program is centered on one core asset… YOU
  • 47. The process by which individuals and entrepreneurs differentiate themselves by identifying and articulating their unique value proposition and then leveraging it across platforms with a consistent message and image to achieve a specific goal. PERSONAL BRANDING DEFINED:
  • 50. Benefits of • Cultivates TRUST • Increases your VISIBILITY
  • 51. Benefits of • Cultivates TRUST • Increases your VISIBILITY • Establishes CREDIBILITY
  • 52. Benefits of • Cultivates TRUST • Increases your VISIBILITY • Establishes CREDIBILITY • Creates DIFFERENTIATION
  • 53. Benefits of • Cultivates TRUST • Increases your VISIBILITY • Establishes CREDIBILITY • Creates DIFFERENTIATION • Ignites patient GROWTH
  • 57. Call: 786.512.8097 Michael E. Hermosa – President Email: Michael@DoctorEqualsBrand.com DoctorEqualsBrand.com YOUR Reputation depends on it.