1. Joydeep Banerjee
Boral Rakshiter More,
Kolkata: 700154
Email: joydeep.banerjee@rediffmail.com
Contact Number : +91 9830062303
Key Strengths :
 Good Communication & Presentation skills.
 Strong Analytical & Negotiation skills.
 Good MIS skills.
 Good Multi-tasking skills.
Domain of expertise:
 Project Management including client servicing, Manpower sourcing & Management, IR & Payroll Management.
 Facility Management & General Administration (Soft Services) including Housekeeping management, Security
Management, Locker & Courier management, Inventory & Stationery management, Asset Management including
proper periodic maintenance, Event Management, Transport Management, Vendor sourcing & Management, BCP
Management, etc.
 Statutory Compliance.
 Training & induction
 MIS.
Professional Summary:
NIIT Ltd as Regional controller for East India from July’15 till date:
• Infra structure & Project Management.
• Lease Management including lease registration.
• Statutory Compliance Management including interacting with local govt. & other statutory bodies.
• Vendor Management including vendor selection.
• Expense Management including invoice parking.
• Asset Management including asset insurance.
• Procurement.
• Inventory Management.

2. • Event Management
• Travel Management including guest house/Hotel booking.
• General Administration.
CSS Technergy Ltd. as Deputy Manager- Project, from March’14 to 30
th
June’15:
• Responsible for entire implementation of the Spot Billing project in West Bengal by defining SOP (Standard
operational procedure) & SOW (Scope of Work).
• Manpower selection & management (over 500 heads) including Salary processing, maintenance of statutory
compliance, etc.
• Acting as a SPOC for resolving all union/employee related issues/concerns.
• Maintaining close coordination with all the CCCs including divisions, zones & Head quarters to ensure flawless
operation including timely invoice generation, certification and timely release of payment.
• Internal coordination among all departments across all levels with respect of meeting/achieving targets,
mitigating issues, motivating staffs and designing action plans as per situational demand.
• Maintaining different aspect of facility management & general administration including asset management at
different locations in Bengal.
• Sourcing of vendors as per project requirement.
Welkin Telecom Infra Pvt. Ltd, Project Lead (Admin & HR) from Sept’13 to March’14:
 General Office administration including maintaining hygiene of the entire office premises, front office management,
Cafeteria management, vendor management, Event co-ordination & ID card printing.
 Maintaining attendance register & leave records for all employees.
 Maintaining proper Co-ordination with the Core HR & Accounts team in ensuring Statutory Compliance of staff have
been adhered to pertaining to P.Tax, P.F, ESI, Bonus, Mediclaim, Employee Welfare, Labor Register, etc.
 Acting as a SPOC for issuance of offer letter, appointment letter & release letter for all employees (ROB, Orrisa, Patna
& North East).
 Maintaining a track of site specific infrastructure by random site vigilance & reporting to the management in case of any
deviation.
 Regularly monitor the progress of all deliverables, slippages, cost etc and taking corrective measures, if required.
 Manpower Planning with Functional Heads.
 Conduct Soft Skill Trainings for employees to foster better team culture and effective delivery of individual responsibilities
 Incident reporting.
 Assess and meet employee expectations, ensuring high degree of employee satisfaction.

3.  Develop a congenial, healthy and competitive culture and assessing the same through periodic Employee Satisfaction Surveys.
 Ensure effective communication mechanisms are in place facilitating effective communication across all functions.
 Effectively resolve inter/intra functional issues/conflicts.
 To implement the best practices and policies
 Promoting VRS among the staffs (MTA) in the district level.
 To have harmonious employees relations for smooth functioning of unit operations.
 To prevent potential loss due to non compliance of statutory requirements.
 Bill processing.
 MIS reporting.
Jones Lang La’salle, Facility Manager (DBS Bank- Kolkata) from Nov’10 to Sept’12:
 Facility management & General Office Administration including regular checking reports of hygiene & cleanliness of the
building, all safety measures within the premises, Inventory Management, Cafeteria management, Bookings of cars &
hotels for guest, Asset reconciliation, Event Management, Mail room & Reception management, timely processing of
payments and coordinating with different governing bodies and police station as and when required.
 Manpower Management including Employee selection, coordinating background verifications, defining core job
objectives, coordinating periodic reviews, coordinating training programs for staff development, recording attendance,
recordings leaves, payroll management, Statutory Compliance (P.Tax,P.F, ESI, Medi-claims etc), addressing
grievances & maintaining files.
 Vendor Management including vendor selection, regular monitoring of the work of all outsourced workers (i.e Security &
Housekeeping) and extending feedback, ensuring Proper Period Maintenance (PPM) for all critical devices are carried
out timely ( e.g. DVR, ACS, Fire extinguishers, AC, Printers, fax & photocopiers, shredders, etc).
 Incident reporting.
 Crisis/BCP management.
 To oversee and manage budget pertaining to operational & capital expenditures and report to line management in case
of any major gaps.
 Coordinating Branch & ATM set up at different locations.
 Timely invoice Processing & regular coordination with the finance department on payment status.
 To ensure that all staffs are adhering to policies, processes & procedures as per the laid down norms.

4. HSBC (EDPI) Kolkata, Executive- Shared Services, from April’05 to Nov’10:
 Close coordination with the facility management team (CBRE) to supervise and thus manage all the general office
administration duties including regular checking of hygiene, cleanliness & all safety measures within the premises,
Management of all consumables & stationery, Cafeteria management, Bookings of cars & hotels for guest, Asset
reconciliation, Locker management, Event Management, Mail room & Reception management.
 Relocation arrangement for staffs.
 Coordinating with the HR department in employee selection, completing joining formalities, conducting Background
verification & other compliance check and various other related responsibilities (including completing exit formalities).
 Co-ordination of different training sessions for existing employees & coordinating induction training program for new
hires.
 Bill processing, Incident reporting & various MIS generation.
 MIS.
WIPRO SPECTRAMIN- NEW DELHI, Customer Service Executive, from April’04 to Feb’05:
• Taking In-Bound calls from clients related to computers, based outside India, and offering a solution to them.
• Responsible for preparing various processes related MIS in absence of the team manager.
• Responsible for team roster
NIIT-Kolkata (DSA), Tele-Marketing come office Coordinator, Feb’02 to April’04:
• Convincing direct walk-in customers for taking up a course from the centre post identifying the requirements.
• Organizing sales campaign at different locations in the city to generate successful business leads.
• Front office management including fees collection and processing.
• Bill processing.
Academics:
• B.Sc from Calcutta University (Dina Bandhu Andrews College), 2003.
• Higher Secondary examination from WBBHSE (Jodhpur Park Boys School), 1999.
• Secondary examination from WBBSE (Nava Nalanda High School), 1997.

5. Personal Details:
• Date of Birth : 28
th
June, 1980
• Father’s Name : Mr. Sudipta Banerjee
• Blood Group : O(+)ve
• Marital Status : Single

6. Personal Details:
• Date of Birth : 28
th
June, 1980
• Father’s Name : Mr. Sudipta Banerjee
• Blood Group : O(+)ve
• Marital Status : Single