Joseph Taylor is seeking a managerial position and has over 5 years of experience in logistics, delivery driving, retail store management, and customer service. He has a diploma from Lake Havasu City High School in Arizona. His most recent roles include transporting vehicles for Enterprise Holdings and delivering packages for UPS. He also has experience as a Store Manager and Assistant Manager for PrimeRideShop, where he oversaw operations, visual merchandising, employee training and development, and achieving financial goals.

1. Joseph Taylor
Riverside CA 92503
951-742-9118
Joseph Taylor
Objective: To obtain a position with your company with a strong desire to exceed
customer expectations. Currently looking for a suitable position with an exciting
company, who promotes from within and rewards achievers. I am currently looking for a
managerial position with an exciting and ambitious company.
Education: Lake Havasu City High School – Lake Havasu Arizona
Degree – 9-12 – Diploma – General Studies
Work Experience:
June 2016 – Present- Enterprise Holdings/National/Alamo – Fleet Logistics Driver /
Group 32-8V Remarketing Hub, Fontana CA
• Transporting of fleet cars and vans to and from rental locations, as well as navigating
written directions.
• Drive and deliver vehicles locally or out of area as needed, following all rules of the
road
• Deliver customers and vehicles to appropriate destination in a safe and courteous
manner
• Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles
• Organize travel route and ensure vehicle paperwork is accurate and timely
• May need to communicate via 2-way radio or cellular phone
• Perform miscellaneous job-related duties as assigned
June 2015 – December 2015 – United Parcel Service [UPS] – Package Delivery Driver
Ontario Airport/Corona Center
• Deliver all parcels in a safely timely matter
• Package Delivery Drivers must have excellent customer contact and driving skills
• DOT regulatory requirements, HazMat endorsement
• Perform daily pre-trip and safety inspections on equipment

2. • Hook/unhook trailers and converter dollies to/from a tractor and/or trailer
• Verify and complete required documentation, reports and logs
• Communicate delays, arrivals, equipment problems etc.
• Demonstrate internal and external customer service
• Load and unload freight as required, pick-up and deliver parcels
• Familiar with discerning numbers in order to scan packages appropriately
• Exceptional communication skills
• Physically dexterous with the ability to carry over 50 lbs
• Load packages on conveyor belts and on delivery trucks
• Move and store materials and products
May 2014 – June 2015 - No Fear/Prime Ride Shop - Store Manager – Montclair Plaza
Montclair CA
Leadership – Sets goals for the team, develops organizational capability and models
how we work together.
• Provides the necessary tools and leadership to demonstrate the Xryderz
guidelines to the store employees and then to each customer.
• At all times keep calm demeanor during our periods of high volume or unusual
events and manages smooth transition thereafter to keep store operating to a
standard and to set a positive example.
• I personally came up with “Customer Comes First” Attitude by training and
holding employees accountable for delivering excellent customer service.
• Driving the company programs by developing action plans and directly
motivating and instructing the store employees
• Manage with integrity, honesty and knowledge that promote the culture, values
and mission of Xryderz.
• Profitable growth – Achieves financial goals and objectives, managing execution
and measuring results.
• Monitors and manages store staffing levels to ensure employee development and
talent acquisition to achieve and maintains store operational requirements.
• Prioritizes information and regularly uses discretion to filter communications to
the store employees. Clearly concisely and accurately in order to ensure effective
store operations.
• Provides coaching and direction to the store employees to take action and to
achieve operational goals.

3. • Uses operational tools to plan for and achieve operational excellence in the store.
Tools include labor, scheduling, monthly status reports, weekly sales reports,
cash management and inventory management.
• Regularly monitors and reviews business performance in line with budgets and
other targets.
• Ensures exceptional standards of visual merchandising and housekeeping are
achieved in the store by executing planned visual directives and daily/weekly
housekeeping schedules
• Manages operational details and controls all administration for the store
including payroll, cash handling and banking, delivery of paperwork, security
procedures and accident procedures.
• Manage ongoing employee performance. Effectively appraises and identifies
training needs and takes responsibility for their individual development.
October 2013 – May 2014 - No Fear/PrimeRideShop - Assistant Manager –
Montclair Plaza – Montclair CA
• Assisting the Store Manager in executing store operations
• Leading the store operations and assumes store management responsibilities in the
absence of the Store Manager.
• Further developing basic management staff skills and exhibit leadership skills
with the goal of further promotion too store manager.
• Assisting the manager with training associates on visual merchandising and store
operational policies and procedures.
• Ability to use discretion when providing direction to others
• Effective oral communication skills
• Knowledge of retail environment
• Strong interpersonal skills
• Strong problem solving skills
• Ability to handle confidential and sensitive information
Decemmber 2012 - January - 2013 Xryderz Compound - Team Lead – Riverside CA
Galleria @ Tyler
• Acting lead, mentor, trainer and guide that provide the team with knowledge and
support.
• assigned tasks and continues to keep the store operating to standard and sets a
positive example for employees
• Display “Customer comes first” attitude, delivers the up most excellent customer
service also ensures sales associates are following. Leading by example.

4. • Accomplishing assigned tasks and projects in a timely matter, also demonstrating
integrity, honesty and knowledge that promote the culture.
• Providing knowledge and support too ensure at the end of the day we make our
numbers.