1. Joelene Michelle Wessels Page 1
Curriculum
Vitae
Of
Joelene
Michelle
Wessels

2. Joelene Michelle Wessels Page 2
PERSONAL DETAILS
SURNAME : Wessels
FIRST NAME : Joelene Michelle
HOME ADDRESS :
Escombe / Pinetown
South Africa
4001
TELEPHONE (Cell ) : 27 72 600 9364
:
I.D. NUMBER : N/A
DATE OF BIRTH : 16 January 1983
NATIONALITY : South African
SEX : Female
MARITAL STATUS : Single
AGE : 33 Years
HOME LANGUAGE : English
OTHER LANGUAGES : Afrikaans
CRIMINAL OFFENCES : None
HEALTH : Good
DEPENDANTS : 1
DRIVERS LICENSE : Code 8

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EDUCATION & TRAINING
SCHOOL EDUCATION
HIGH SCHOOL ATTENDED : Mowat Park High
HIGHEST STANDARD PASSED : Matric
YEAR COMPLETED : 2000
SUBJECTS PASSED : English (HG Pass)
Afrikaans (HG Pass)
Business Economics (SG Pass)
Biology (SG Pass)
Hotel & Catering (SG Pass)
Travel & Tourism (SG Pass)
TERTIARY EDUCATION
NAME OF INSTITUTION : ITIQ
COURSE : A+ PC Technician
PERIOD : Nov – Dec 1999
GENERAL
I am a dynamic Woman who provides excellent service. I am efficient, loyal and
trustworthy. I strive to deliver outstanding quality work, and to maintain good
relationships with my colleagues.

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I enjoy liaising with different people. I am a self-motivated person who is able to
deal with people on different levels. Self-discipline, routine and a positive approach
enable me to cope with daily tasks, I am able to work on my own and with a team. I
am a fast learner and I have a goal in life that is to grow in a company as well as
within myself.
Awards
2014/15 : Best Support Person
2014/15 : Above & Beyond the Call of Duty
Courses
2015 : First Aid Warden Level 1
2015 : Fire Warden Level 1
2015 : First Aid Act
CURRENT EMPLOYMENT
Name of Company : Auto Trader
Current Position :Corporate Governance Supervisor
October 2014 – Present
Duties:
 Reviewing and releasing contracts from Onboarding and Contractual changes from
Trade and Commercial.
 Reviewing and releasing new accounts generated by Onboarding.
 Resolving any escalated queries from the CG Team.
 Ensuring all blocked or suspended accounts are made inactive and in due course,
activating again upon request from Credit Control Supervisor.
 Ensure all relevant BDE, AE and ASM are included in correspondence.
 Reviewing and Processing all Capex for Management Sign off and placing orders with
relevant suppliers
 Vetting and Loading new Suppliers onto X3
 Vetting, Loading and Testing of new product codes and rate rises onto Lab and then
into X3 Live
 Changes to AE Names and Access Codes onto Carweb.
 Weekly completion of Contract Tracker for Sales Review.

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 Monthly review of Pagination and complete on Management Pack
 Monthly review of Cancellations and verify Churn
 Monthly review of Contract Tracker to verify Gain vs Churn.
 Monthly review of Call Tracker for monthly costing include publication split
 Monthly review of Credits across publication and departments.
 Review and confirming BDE and Display Commissions
 Reviewing all contracts, from both suppliers and customers (SLA)
 Review and implementation of Sales Campaigns (monthly, quarterly and once off)
 Attend Monthly Finance Ops meetings and attend to action points
 Company Assets – Issuing company vehicles and Phones & Laptops
 Healthy and Safety Officer
 Overseeing a department of 7 employees
 Training of New staff on Department Policy and Procedures.
 Team KPI’s and IPC’s
 Flash Reports for Department
Name of Company : Auto Trader
Current Position : Corporate Governance
2011 – October 2014 : Promoted to Supervisor
Duties:
 Loading of all contracts
 Signing off all contracts
 Collating company figures Weekly
 Customer Cancelations
 Customer Queries
 Corporate Responsibility and Compliance
 Auditing
 Confirming all revenue for the week
 Ensuring Company Rates/Pricing are adhered to
Name of Company : Auto Trader
: Production Controller/ Salaries Administrator /
& Health & Safety Representative / Trade Admin /
Accounts Assistant, IT Assistant
October 2006 – 2011
Duties: Production / Trade Admin:
 Proof Changes
 CSI’S
 Special Positions
 Proofing artwork
 Media Agencies, corporate adverts
 Error reporting
 Ensuring Deadlines are met
 Staff training
 Consolidating of branch figures (weekly, Monthly)
 Management presentations

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 Banking of cheques
 Courier bags
 Customer contracts
 Sales KPI’S
 Assisting with first and Second interviews
 Regional Reports
 Stand in for Sales Reps when on leave
 Retaining Group Deals
 IT Support (Video Conferencing, Skype, WebEx)
Duties: Salaries Administrator
 Company policies are implemented and communicated to all staff
 Consolidation, filing, signing of all company documentation
 Consolidation & reporting of 7 staff salaries
 Ensuring all staff sign company property forms
 Ensuring company policies are adhered to at all times
 Compile and submit expense claim forms
 Ensure all leave forms are signed by employee and manager & sent to HR
 Ensure all new employees fill out provident fund forms
Duties: Credit Controller
 Cashing up Sales Rep’s
 Assisting with outstanding payments
 Account queries
 Banking of clients payments
 Weekly consolidation of petty cash
 Opening new accounts for clients
Duties: Health & Safety
 Ensuring all rules and regulations are adhered to
 General office maintenance
 Opening and closing of office
EMPLOYMENT HISTORY
Name of Company : Auto Trader
Position : Admin Assistant
13 February 2002 –February 2005

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Duties:
 Reception
 Banking
 Invoicing
 Booking daily planners for Reps’s
 Client Queries
 Sourcing leads for Canvassers
 Credit card payments
Name of Company : Auto Trader
Position : Mpumalanga Admin Assistant
February 2005 –October 2006
Duties:
 Checking agents paper work
 Submitting errors
 Customer queries
 Proofing client adverts
 Processing client payments
 Amendments on adverts
 Weekly and Monthly Stats
Name of Company : Auto Trader
Position : Capturer (Production)
February 2005 –October 2006
Duties:
 Ensuring all adverts have Pictures and contact details
 Batching adverts
 Training staff on system and software (IP)
 Capturing adverts
Position :IT Assistant

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Duties:
 Trouble shooting (Microsoft& apple Mac)
 Loading new program’s onto PC’s
 Training on PC’s
Name of Company : Flora estates
Position : Receptionist/OfficeAdmin
Contract 2 Months
Duties:
 Reception/Switchboard
 Filing
 Typing mandates for properties sold
 Consolidate Petty cash
 Planning property advertising for the Week
Name of Company : Bayteck Fire cc
Position : Receptionist/Office Admin/Sales
December 2000-January 2001
Duties:
 Receptionist / Switchboard
 Filing
 Typing quotations
 Co-ordinate call sheets for reps
 Control daily call sheets for sales reps
 Telesales
Name of Company : Linco Stationery

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Position : Office Admin Clerk
January 2000-December 2000 Part Time
Duties:
 Reception
 Sales
 Invoicing
 Filing
 Stock Control
 Capturing stock onto system
Name of Company : ISCOR
Position : Office Admin Clerk (Student Trainee)
November 1999 -1 Week
Duties:
 Filing
 Reception
REFERENCES
Linco Stationary : ElaineMyburgh
(031) 469 1213/6
Auto Trader : Michelle Fryer
(Previous Manager) 084 621 9924
Auto Trader : Andera Sander
(Previous Manager) 083 781 6889