This document outlines how healthcare providers can impact over 10,000 lives every year through effective patient communication and education. It recommends sending video messages before appointments to prepare patients, using exam rooms to provide health tips and information, and following up after appointments with additional education and check-ins. This comprehensive approach helps patients better understand their treatment plans, follow medical advice, and spread positive recommendations, boosting patient satisfaction, health outcomes, and practice revenue. The key is partnering with a company like Halo Health that provides easy-to-implement tools for ongoing patient engagement.

1. HOW TO IMPACT OVER 10,000
LIVES EVERY YEAR!

2. YOUR WORD CARRIES WEIGHT!
Your patients, their loved ones, and friends all rely on
your advice and guidance to keep them healthy and
happy.
Even if you have a smaller practice, you are impacting
a ton of people in your community every day.
If the average patient has 20 close relatives or
friends, your message gets spread to over 10,000
people for every 500 patients you treat.

3. CHOOSE YOUR WORDS
CAREFULLY…
This power needs to be harnessed to ensure that the messages that you
give are understood. But it is hard to make everyone listen to you.
You’re harried and they are nervous during their appointment. They
want to pay attention and remember everything you said. However, most
times it gets lost in translation.

4. HOW AND WHEN TO REACH YOUR
PATIENTS
You need to reinforce your messages before, during and after their
appointments. You need to tell them what you do and how that is crucial
to maintaining a healthy lifestyle. But to do this you need a plan:
• At Home, Before Their Appointment
• In Your Office, Before, During, and After Their Appointment
• At Home, After Their Appointment

5. AT HOME, BEFORE THEIR
APPOINTMENT
Create a series of quick, two-minute videos that welcome your patient to
your office, that talk about specific programs and services that your office
offers, and some high level tips on how to prepare for the appointment that
do not include “Google”.
Email the videos a couple of days before their appointment. It will help
them prepare, remind them to confirm the appointment and show that you
care about their health.

6. IN YOUR OFFICE, BEFORE, DURING,
AND AFTER THEIR APPOINTMENT
Turn your waiting room and exam rooms into learning stations. Utilize
customized HDTV-based digital patient education to explain to your
patients how you are going to help them manage their health. Integrate
tips from respected sources on diabetes, diet, nutrition, fitness, and more
to show the patient how to live healthier. Create brochures and take home
checklists to help the patient process your information.

7. AT HOME, AFTER THEIR
APPOINTMENT
Send a follow up email with more video information as well as a
personalized follow up. Outline in detail what you have suggested they do
to follow your treatment plan and why it is important. Send a second
follow up a week later asking how they are making out, suggesting they
call the office with any concerns.

8. INTERNAL AND EXTERNAL RESULTS
Not only will these actions help your patient satisfaction and patient
experience scores, but they will impact your practice profoundly. Patients
will be more likely to follow your advice and recommend you to their loved
ones. This will help you increase positive outcomes and office revenue.
What a concept- growing your practice by doing the right thing!

9. CHOOSE THE RIGHT PARTNER
The key to this type of patient engagement is that you choose a partner
that understands your business needs and gives you the tools to
implement this program very easily.
This is where Halo Health stands out. We can help you keep your
patients satisfied and healthy using very simple techniques that your staff
can implement without added work.

10. INVEST IN YOUR
ORGANIZATION’S
HEALTH BY
EDUCATING,
ENGAGING AND
EMPOWERING YOUR
PATIENTS, CONTACT
HALO HEALTH TODAY!
JIM@HALOHEALS.COM
, @HALOHEALTHINTL,
OR (856) 520-8655.