1. Ricoh Disaster Recovery Ed Wemlinger Bill Masters – Dell Mary Ann Morrison - IBM Global Svc Chicago, Illinois July 2009
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5. What is a Disaster? CONFIDENTIAL All Rights Reserved Definition according to Webster: A sudden calamitous event bringing great damage, loss, or destruction ; broadly : a sudden or great misfortune or failure.
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7. Industry Facts: CONFIDENTIAL All Rights Reserved 80% SMBs do NOT have adequate data protection* 40% of IT Managers couldn’t recover data from their tape backup system^ On average, 5-20% of nightly tape-based backup jobs fail^^ 64% SMBs only backup data onsite** * ITAA, ^ Yankee Group, ** Gartner, ^^ InfoStor 36% PCs experience data loss 21% laptops are stolen 70% companies go out of business after a major fire due to data loss
11. A PROPER Data Backup Strategy 4.Data needs to be replicated offsite for Disaster Recovery Purpose 3.Servers hold business critical information -Includes critical applications 1.Local Workstations need to be protected 2.Mobile workers (Laptops) are as important as local workers Different areas of the network formerly required different solutions, integrated to provide proper protection. Not understanding how these areas need to be covered causes a gap in protection.
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14. All Inclusive Backup with FLEXIBILITY! CONFIDENTIAL All Rights Reserved CDP Appliances Bare Metal Recovery Software Offsite Data Backup Service
15. Where CDP fits in (Local Backup) CONFIDENTIAL All Rights Reserved SQL Exchange AD Copyright 2009 SonicWALL Inc. All Right Reserved.
16. Where CDP fits in (Local to Offsite) CONFIDENTIAL All Rights Reserved SQL Exchange AD Copyright 2009 SonicWALL Inc. All Right Reserved. Local Archive USB Offsite Portal CDP Site-to-site
20. 2009 : 21 servers Source: Intel estimates as of Nov 2008. Performance comparison using SPECjbb2005 bops (business operations per second). Use this slide in conjunction with supporting legal information slide. 2005: 184 servers Single Core Server Refresh Scenario Business BENEFITS Lower Operating Costs $83K/yr Power / Cooling SAVINGS Annual Energy Costs 92% REDUCTION Floor Space 89% REDUCTION Lower Software Costs $147K/yr OS licensing SAVINGS IT BENEFITS 6:1 6:1 9:1 Rapid Payback 8 month Return on Investment single core New Xeon 5500 series
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28. EQUALLOGIC PS4000 SERIES SIMPLE. CAPABLE. AFFORDABLE. PS4000XV Up to 7.2 TB 15,000 RPM SAS High performance for demanding remote office applications PS4000X Up to 9.6 TB 10,000 RPM SAS Great balance of cost effective performance and capacity PS4000E 2, 4, 8, 16 TB 7,200 RPM SATA Entry configuration for affordable capacity
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33. IBM Data Center Services MaryAnn Morrison Flexible IT Solutions
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41. IBM has significant global capabilities/skills/reach that we will utilize to provide you high service levels. How much? Servers, Data Centers, Employees, Countries, Languages, and Service Centers? 206,000 Midrange servers under management 423 Data centers worldwide 329,373 IBM employees serving clients worldwide 197,000 IBM Global Services employees worldwide 174 Countries in which IBM serves clients 165 Languages spoken by IBM employees 71 Customer service centers worldwide
47. Customer: SHAR House for Men Deal Size: $103,517 Vertical Market: Healthcare (Rehabilitation) Ricoh Office: Detroit Customer Type: Current Total IT Solution Revenue: $77,024 Total Cost: $47,713 Story: This rehabilitation and detox center recently went through a complete change to all their C-level executives. The task of the new CEO, COO and CIO was to decrease their monthly costs across the company to maintain the ability to support the community Ricoh’s commercial team and Network Support Engineer put together a solution that allowed them to have ownership of their network, create a higher level of support, and decrease their technology costs by almost $1,000 per month. This savings includes an upgrade their Multi-function hardware to color units and purchase of new servers and software. This SHAR project included a 1TB CDP with 15GB off-site back-up. Complete network server install. , , Third Party Hardware & Software $45,644 Support & Implementation $31,380 Ricoh Hardware B/W to Color MFP $26,493 Solution Sold GP: $29,311 -- 38% Servers, Firewall, and Software
48. Customer: Allstate Contact: Derek Hool Deal Size : $73K Vertical Market: Industry Ricoh Office: Orlando Region: Southeast Customer Type: Current Account Team: Sales Rep Mary Cobb, SE Paul Knight, NSE James Feild Total IT Solution Revenue: $ 72,059.29 Total Cost: $40,155.00 Story: Mary Cobb the Sales Rep went to sold Entech 2 copiers in February of this year, she followed up with Entech in May, and she was able to discover that their current IT company was not fulfilling their expectations. So Mary asked myself and our SE Paul Knight if we could go out their location and give them a presentation on our NWS. So after our presentation we gave them a quote for 3 years of support 2 CDP’s( onsite/offsite) 33 computers. We then met with the owners who were not ready to move forward with their PC’s but were interested in our services. We worked with the client and signed them up for three years of support and 2 CDP’s with all the licenses they needed. We are following up with them in July about their PC’s (33) as well as their servers. And we are beginning to work with them on a D/R plan too. , , 3 year Unlimited Support plan $61K Ricoh Hardware IT Services GP: $31,904.29 -> 44% 2 Sonicwall CDP’s with 24/7 support licenses, 5 Server Backup Licenses, Hosted Exchange managed Filtering software from Microsoft Entech's Solar Cooling Bench installed at the Rocket Garden at NASA's Kennedy Space Center.
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Introduce Paul Dodge as the Director of Business Development, MaryAnn Morrison is in the Industrial Sector of IBM Global Services
Before we strategize for a proper disaster recovery plan, we need to understand what a disaster actually is. A disaster is not just a fire, flood or earthquake, a disaster can come from all aspects of an environment. By definition, a disaster is: (Read definition). Let’s explore the different things that can effect a business and throw you into a disaster recovery mode.
Although technologies have evolved around data backup, we still find that SMBs do not understand the idea behind a proper backup. In fact, we still find that majority of SMB companies are still using old technologies to include tape backups.
Data backup has never been simple. Because it involves different aspects of the network. We found that companies do not take the extra effort to have the different parts protected. Data backup has always been the redheaded stepchild of network management. To get the protection of CDP, point products would need to be inplemented. CDP elimiates the issue of multiple product integrations and provides a full scale, all inclusive solution that protects the areas listed in this slide.
Companies have changed drastically in the last 5-10 years. Therefore using older methods of backup do not give you the proper protection in today’s day to day business processes. Data is digitized… so you need to backup that data. (You do not have boxes of folders in the back room to restore from anymore) Downtime is money, so having a simple plan of action (Business Continuity) to get your organization up and running is important. Companies are not located in one tall building anymore. Therefore, we must protect all pieces of out networks (mobile offices) We need to pay attention to the many rules and regulations or suffer the consequences.
CDP is much more than data backup, it is an ALL INCLUSIVE BACKUP AND DISASTER RECOVERY STRATEGY WITH FLEXIBILITY. The easiest way to explain cdp is to break it down to the different parts. There are three components to cdp, local backup, offsite backup and imaging software.
The data backed up resides on this appliance which anyone that has rights to it can restore data at a click of a mouse. Revisions are available and the administrator can set up policies for the different people in the company.
Once the data is backed up locally, you are able to get the data offsite from the CDP to any of the 3 options for disaster recovery. Our disaster recovery options are what set our product aside from others. The first option is the opportunity to send the data offsite to SW. The second is a S2S method. Last, our strategic partners are hosting data for our customers.
BMR is one of the most important yet most neglected parts of a DR strategy. How many of you have lost a server? How long has that taken to restore? The process to restore OS, applications, updates, patches, bug fixes, settings then the data may take days. That is downtime for your company. With the imaging solution, the IT admin can restore a full server in minutes or hours.
9:1 case study show an 8 month payback due to reduction in space, power and software costs
Don’t forget we also just launched a major refresh of our award winning, marketing leading iSCSI storage arrays.
With the PS4000 Launch: The same software features included. However, the capabilities are optimized to satisfy the needs of remote office and small medium businesses With this launch we have added some software functionality, but we have kept the same no cost model that is standard for EqualLogic. A few features to highlight that where launch with the PS6000 Series: -With FW 4.1 (Highland Park), we have added RAID 6 support on all arrays (PS6000/PS6500) and added additional RAID support on the PS6500E (5 and 10) -Added Hyper-v support to ASM/ME -Added SAN HeadQuarters (multi-SAN management and performance monitoring) Existing EqualLogic customers can download these software items and update their arrays to use the new features.
The architects of the Dell EqualLogic PS Series rethought storage from the ground up, taking smart principles from elsewhere in the computing world and applied them to the product. Virtualization, IP networking, page-based data movement are a few examples. Beyond technology design, also rethought the business principles that make buying, expanding and improving traditional shared storage difficult and painful. The result is a storage experience that impresses product reviewers and award judges as you can see here, but more importantly empowers and delights customers.
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The PS4000 Series are new EqualLogic PS Series arrays designed for the remote/branch office and SMB, providing easy administration, enterprise software and virtualized architecture at an affordable price. PS40000 includes all the enterprise class features and tools extended to the remote office and SMB at no additional costs Helps eliminate “hidden costs” that customers experience with competitors Helps simplify the purchasing cycle No forklift upgrades or data-in-place migrations that cost money and time
The key differentiator of DMS is that it is delivered without an on-site presence. Labor is an expensive element in the IT environment and anything that can be done to minimize it should be worth considering. For example, if a CIO can avoid hiring a person to load SW updates by implementing the OS Update part of DMS, that CIO has just saved time and money.