1. 26 Heathdale Crescent, Papakura, Auckland, New Zealand
+64 210415422
jasdeepaneja20@gmail.com
Jasdeep Singh
Sales, Marketing, Customer Service
A reliable, dynamic and straight forward Customer Service, Sales, Marketing & Retail professional who is
committed to providing a quality, bespoke service that is second to none. I am expert at understanding the needs
and requirements of people and has a track record of working to exceed these wherever possible. I am continually
searching for ways to improve processes and have a track record of creating positive customer outcomes across all
levels. One of my strongest points is my ability to perform all assigned duties in a way that exceeds the original
objective. My greatest strengths include my desire to help customers and ability to drive customer loyalty and
retention.
Customer Service
Basic Accounts & Finance
Sales & Marketing
Retail & Store Handling
Business Development
Administrative Duties
Inventory / Stock / Cash
Handling
Issue Resolution
Hospitality & Hotel Skills
Efficient and Organized : Able to manage information, maintain accurate written and computerized records.
Initiative : Identifies what needs to be done and takes action before being asked, when the situation requires it.
Solution Focused : Able to problem-solve in order to remove obstacles and achieve high company standards.
Business Communication Skills : I gained valuable skills and experience in research methods and academic
writing.
Calm : Able to work under pressure, think clearly and remain composed
Lifelong Learner : Motivated and enthusiastic with a keen desire to continually update my knowledge and
improve my skills
Time Management : Ability to gauge the best use of time, perform multiple tasks simultaneously and cope with a
busy environment
Professional Skills : With a personal commitment to exceed client expectations through attention to detail, and
the ability to thrive in time-driven environment
Relationship Builder : Experience in establishing good rapport with customers in retail and hospitality as well as
interacting with other subordinates as well
Negotiation/ Influencing : Can negotiate skilfully in tough situations with both internal and external
CAREER PROFILE
MY EXPERTISE
KEY SKILLS

2. Above average ability to achieve goals.
Ensuring that the customer has the best experience possible.
An eye for opportunities to improve service.
Ability to work under the pressure of high standards and strict deadlines.
High standard of accuracy in all written and verbal communication.
Always delivering customer service in line with ‘best practice’
Able to speak to lots of different customers during the course of a day and provide them all with a first rate
service.
Challenging and improving established work processes.
Previous customer service experience within a B2B environment.
Apr 2016 - Till Now
Feb 2015 - Jan 2016
Apr 2013 - Nov 2014
Team Member - Customer Service, Sales & Marketing
Ace Health NZ Ltd, Auckland, New Zealand
Acting manager
Driving
Maintenance of records
Heavy Lifting
Warehousing
Executive - Customer Service
The Money Plant NZ Ltd., Auckland, New Zealand
Using electronic databases to bring up customer information.
Taking part in service review meetings and coming up with ideas on how to improve customer service.
Cross training new members of staff.
Returning customer phone calls.
Team Member - Retail Sales, Marketing & Customer Service
Aneja Footwear, India
Processing all customer transactions efficiently and accurately.
Answers customer questions regarding products.
Assisting customers with selections.
Writing correspondence to customers.
2015NZQA Level 5 : Diploma In Business
New Zealand National College, Auckland, New Zealand
Unit 7455: Develop and strength customer relationship and services
Make a project done by interviewing CEO of EdPark NZ LTD.
Chartered Accountant Entrance Level - Institute Of Chartered Accountant Of India
Ishant Arora (Director at ‘The Money Plant Ltd.) 50 Atkinson Ave, Otahuhu. 021929111, Craig Arnold ( 0273143111)
CORE COMPETENCIES
WORK EXPERIENCE
EDUCATION
TRAINING
REFERENCE CHECK